Saturday was my 1st visit to Jenkins Subaru and came away very impressed with the facility and the…read morepeople. The express service lane is a nice touch, this won't be my last visit. -Rich

I bought a 2025 legacy in June 2026. I was treated like I…read morewas on an assembly line, passed to the next department...and when I have an issue? crickets. my passenger door lock has been broken since I bought the car (rattled all the way home to pa) and no one has bothered reaching back out. it's the dealership for you if you don't care about customer service and just want the car. if you'd like people who stand behind the things that they sell, go to another place.

WARNING- I may be biased. I have owned several Hondas in…read morethe past and loved them all, but with this review, I am reviewing not the product- but the service and salesmanship. We had been looking at another make and model at a different local dealership and I just happened to see (online) that Honda was re-introducing the Passport. My husband and I stopped by and a salesman, Wayne showed us the different trim levels and set up test drive for us. It was good bit more $$$$ than the other vehicle we were considering, but It had all of the creature comforts that our previous SUV had along with being a bit larger. Both Wayne and the owner established such a positive line of communication and were very transparent with negotiations. Atmosphere: B (maybe more private areas for discussions?) Attention: A Communication: A Negotiation: A Availability of item: A "what a deal" feeling: A At the end of the day- a successful business transaction should be measured by how much the customer feels as if they were treated well. What a great car buying experience!

I have to say that Urse Honda is great. I just purchased a new car there. The dealer and salesman…read morewere very gracious . I originally went there to get my Ridgeline serviced. The service was timely and better than we expected. So I took a chance and talked with the sales staff. I have a new Accord to add to my Ridgeline. I expect both to last a long time and I am planning on using the service department regularly. 8/27/13- I guess they will say anything to get a sale, but they are not very responsive after the sale. I am glad I bought the product because it was good and I may start to rethink the service thing...hummm

Purchased a 2026 Audi A-6 from a different dealership. Took it to…read more Audi Clarksburg because I was having problems setting up the touchscreen. The service manager, Shawn Willard, was very helpful, as was sales associate Matt, who spent a good deal of time working through the nuances of the car's computers. Thank you Audi Clarksburg.

*BUYER BEWARE! FALSE ADVERTISING AND MISREPRESENTATION*…read morePurchased a vehicle from this dealership, which was advertised through Auto Check via Experian with no damage and sales manager confirmed such. I personally did a Car Fax report and it showed minor damage. Contacted sales manager and sales rep via text as to my findings and to this date, no contact return. Goes to show, I had them backed in a corner with nowhere to go on my findings seeing they would not return any of my texts to them. Do your homework if you do decide to do business with flat out liars. DON'T TRUST THIS DEALERSHIP!

You will not find anywhere to give you a deal like the one that you can get here. Also you don't…read morehave to talk to the salesman and wait for him to go find out if it's a deal. No hassle no headache place. Quality vehicles!! If you don't check them out before you buy you are making a mistake.

Had a great experience. Aaron was my salesman, who handled a great deal with the upmost level of…read moreintegrity. If you see something you like on their lot, I would not hesitate to call. Can't really say enough about my positive experience.

Thanks to Jacob and the crew for making our new vehicle purchase hassle free. Y'all are awesome!…read more We highly recommend!!

they took advantage of 2 young kids. screwed the 2 young kids over. sold them a wrecked used car…read more they didn't drive the car off the lot because it needed repairs so they gave a rental car. told them they had to get the gap insurance which cost them $1,000.00. they couldn't afford to pay the $1,000.00 insurance so they paid it over 2 paychecks. still don't have the car they purchased after paying the insurance in 2 payments. so they say they want out of the deal and they convinced these 2 young kids to keep the car. there 23 month old daughter was sick with fever of 103.5 so the mother in a panic was taking her daughter to er when she left the keys to car on top of roof and drove off. she did lose the keys. so when she realized what she did she called the car lot and told them and they said they had no extra key for this 2026 rental car she was drivin. she was suppose to pick up her car she purchased that day too but again it wasn't ready something else needed done with car so we went to carlot to say we want out of deal again. they told her if she got out of deal she would have to pay $600.00 for key replacement. so again they convinced her to keep car. well after a month of not getting the car they purchased they finally had enough and said they wanted out so they got out of the deal and had to pay $600.00 for the key out of the $1,000.00 insurance gap money they was told they had to purchase. mind you out of all this mess they didn't walk out of the carlot with any paperwor, didn't get a car fax and they ran there credit until they could get them approved and also told them you back out of this deal we ran your credit so much you won't be able go anywhere else to get a car.

I had a great buying experience here last year. Salesperson was friendly, helpful, and not pushy at…read moreall. He really went the extra mile to make sure I could get into the car I wanted and answered all my questions honestly. I will definately get my next car here! The service dept. is fairly priced, and "the bobs" will get you taken care of. They do some great body work too!

I went today to test drive a vehicle at Harry Green. I spoke to my salesman and he put the vehicle…read moreon hold. I arrived, test drove the vehicle and confirmed in my mind that somehow, someway, I'm driving this vehicle home. I told my salesman let's look at the numbers. He was gone for a short minute and returned only to tell me that they had already sold the vehicle...I know my face went red. The only reason I did not walk out of there was because I really do like my salesman Jon Wood. They said they had another vehicle just like it but different colors. I test drove it but it was $8,000 more, newer and less mileage but it wasn't the vehicle I wanted. Had the management at Harry Green just told me the vehicle I was looking at was sold, it could have saved us both alot of time and this review. I would have politely refused and not driven to Clarksburg. To include not having the common courtesy or decency to let me know that the vehicle had been sold before I test drove it was mind numbing. Instead came home empty handed, got played and wasted fuel. As much as I like my salesman, I will not be back to Harry Green. Management could have handled this much differently than what happened. I will be trading to buy a vehicle in the very near future but will go to Flatwoods or Morgantown due to management being so inconsiderate! I also will not return to the dealership for service.

Great service ... knowledgeable ... very attentive to our needs. We went in to find out more…read moreinformation on a couple of 3-row SUVs we were considering. After a test drive of both vehicles, we were able to find the most reliable and best suited to our needs!!

The dealership is lazy and does everything backwards. When I entered I was passed off to someone…read more Then the manager told me he wouldn't do a deal today because his finance guy left for the day due to a family emergency. I knew I wouldn't be able to get it today due to not having a total loss letter but I wanted to get the ball rolling. I just bought a brand new car from them 6 months ago so it dropped my credit and they said a bank probably wouldn't pick it up. Never asked if I had a co-signer or anything. You need to get Mr.T back. He never would've treated a customer that way.

They kept trying to call me,, but only when I was busy with work experiments and students (given…read more the fact that students are just getting started for their upcoming classes, etc.! Nonetheless, when we were finally able to get in touch with them, we were able to arrange a time to meet in person!!

One of the worst dealership service experiences I have had. I brought my almost brand-new Toyota bZ…read morein with only a few hundred miles on it because of problems with the vehicle. After multiple visits, they were unable to properly resolve the issue. Even worse, my nearly new vehicle was returned to me with scratches/damage that occurred while it was in their possession. Instead of taking responsibility and making it right, the dealership refused to accept responsibility for the damage. It is unacceptable to leave an almost-new vehicle with an authorized Toyota dealership for service and receive it back damaged, especially when the original problem was not properly resolved. I expected professionalism, accountability, and care from a Toyota dealership. Unfortunately, my experience was the opposite. Based on how my vehicle and concerns were handled, I cannot recommend this service department.