My mom came in for state inspection and was told the car would be rejected for a tear in the rear…read morewindshield wiper. She was surprised because it was just recently replaced. When she asked to see the damaged wiper, she was told it was actually a missing clip that was the issue. I feel she was taken advantage of and there was never any issue at all with the wiper. Jenkins has broken trust and we will not be back for future service or purchases.

Two people in the family bought cars in the same day and both sales went GREAT! If April is there,…read moreask for her and expect a wonderful experience.

WARNING- I may be biased. I have owned several Hondas in…read morethe past and loved them all, but with this review, I am reviewing not the product- but the service and salesmanship. We had been looking at another make and model at a different local dealership and I just happened to see (online) that Honda was re-introducing the Passport. My husband and I stopped by and a salesman, Wayne showed us the different trim levels and set up test drive for us. It was good bit more $$$$ than the other vehicle we were considering, but It had all of the creature comforts that our previous SUV had along with being a bit larger. Both Wayne and the owner established such a positive line of communication and were very transparent with negotiations. Atmosphere: B (maybe more private areas for discussions?) Attention: A Communication: A Negotiation: A Availability of item: A "what a deal" feeling: A At the end of the day- a successful business transaction should be measured by how much the customer feels as if they were treated well. What a great car buying experience!

I have to say that Urse Honda is great. I just purchased a new car there. The dealer and salesman…read morewere very gracious . I originally went there to get my Ridgeline serviced. The service was timely and better than we expected. So I took a chance and talked with the sales staff. I have a new Accord to add to my Ridgeline. I expect both to last a long time and I am planning on using the service department regularly. 8/27/13- I guess they will say anything to get a sale, but they are not very responsive after the sale. I am glad I bought the product because it was good and I may start to rethink the service thing...hummm

Very few employees. Manager unresponsive to a call. For 2 weeks I have tried to test drive a…read morecertain vehicle without success. Starting to think this dealership may be a bad choice.

*BUYER BEWARE! FALSE ADVERTISING AND MISREPRESENTATION*…read morePurchased a vehicle from this dealership, which was advertised through Auto Check via Experian with no damage and sales manager confirmed such. I personally did a Car Fax report and it showed minor damage. Contacted sales manager and sales rep via text as to my findings and to this date, no contact return. Goes to show, I had them backed in a corner with nowhere to go on my findings seeing they would not return any of my texts to them. Do your homework if you do decide to do business with flat out liars. DON'T TRUST THIS DEALERSHIP!

You will not find anywhere to give you a deal like the one that you can get here. Also you don't…read morehave to talk to the salesman and wait for him to go find out if it's a deal. No hassle no headache place. Quality vehicles!! If you don't check them out before you buy you are making a mistake.

Had a great experience. Aaron was my salesman, who handled a great deal with the upmost level of…read moreintegrity. If you see something you like on their lot, I would not hesitate to call. Can't really say enough about my positive experience.

Thanks to Jacob and the crew for making our new vehicle purchase hassle free. Y'all are awesome!…read more We highly recommend!!

Bought the wife a Jeep from Harry Green and our Salesman, Lee, was top notch !! Will definitely be…read moreback! Thanks Lee!

I phoned on a Wednesday and told them what was going on with my car and told them that there was a…read moreservice bulletin out and I thought the problems may have to do with it. They told me to bring it in the next day, but didn't tell me that there would be a charge to look at it. I took it in and my husband and I being on a fixed income didn't have the money to cover any charges. If I'd have known they were going to charge me, I'd have told them I had to wait until my disability came in. I was charged $175.00! I'll never go there again.I guess no groceries for us the rest of the month, no doctors appointments, no gasoline, etc.

Great service ... knowledgeable ... very attentive to our needs. We went in to find out more…read moreinformation on a couple of 3-row SUVs we were considering. After a test drive of both vehicles, we were able to find the most reliable and best suited to our needs!!

The dealership is lazy and does everything backwards. When I entered I was passed off to someone…read more Then the manager told me he wouldn't do a deal today because his finance guy left for the day due to a family emergency. I knew I wouldn't be able to get it today due to not having a total loss letter but I wanted to get the ball rolling. I just bought a brand new car from them 6 months ago so it dropped my credit and they said a bank probably wouldn't pick it up. Never asked if I had a co-signer or anything. You need to get Mr.T back. He never would've treated a customer that way.

They kept trying to call me,, but only when I was busy with work experiments and students (given…read more the fact that students are just getting started for their upcoming classes, etc.! Nonetheless, when we were finally able to get in touch with them, we were able to arrange a time to meet in person!!

Terrible dealership. Bought my vehicle from here, serviced my vehicle here for the last 4 years,…read moreand even have the 100,000 mile warranty. My rear sliding window randomly shattered on the inside (manufacturer defect) and they showed no interest in trying to replace it or buy me the $87 glass or install it. It is an easy diy fix just from watching a YouTube video. But you'd think a dealership would take care of it, if they want to retain a loyal customer. So I will be servicing my vehicle myself from now on. And will most definitely not be going to Dan Cava when I decide to upgrade