Embarrassing. Test drove a 2011 CR-Z 6 speed and was told by salesman "Doug" that test driving the car on the interstate wasn't necessary? (lol) He has me take a specific route to which I politely oblige but eventually has me turn around. He then asks about the sale and I told him I still needed to take the car onto the interstate before I would even consider an offer. He reluctantly allows me to take the interstate but asks me to take the very first exit. I honestly wait too long to merge in traffic and miss his exit request. He then asks if I was wasting his time and started screaming at me with colorful language. I apologized and immediately pulled the car over so he can take over. Keep in mind we're on the road for maybe 15 minutes. I was so dumbfounded I couldn't even be upset with the guy. I just apologized and wanted to leave. Doug proceeds to rev the car 6000 rpms in first gear in an attempt to gain traction while berating me about my "mistreatment" of the car. (lol) So while driving back to the dealership he apologizes for his behavior and offers to sell me the car despite my mishandling of the car. (lmao this one was wild) I humor this idea just for the sake of avoiding awkwardness and Doug just pawns me over to the sales manager. After disagreeing about price, I apologize to Doug for wasting his time to which he responded sarcastically. Doug's behavior was so bad that I honestly can't even hold a grudge over the guy. Dude was certainly having a worse day then me. read more

Avoid this dealership. Inquired about a car. Quick response but numbers were wrong from the website. They would not honor the price different (2k difference). The salesperson said "website loaded wrong". Dealership cannot be trusted. read more

I-79 Honda - Dealership conversation - Car Dealers Near Me - Mt. Morris, Pennsylvania

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Be careful bringing your car here. Their service department is not honest about their pricing. They are deceptive and will lowball you. Your final bill will come out to be much higher than what you are told. read more

Morgantown I-79: Took my Vehicle in to get serviced (Tire rotation, oil change, ETC.) and when I drove off the lot, the low tire pressure sensor went off. I checked all of my tires almost daily since and none are low. I have talked to a representative and they said they wouldn't cover the cost if a sensor was damaged. Find another dealer. read more

Best oil change in Morgantown. Good price and I am confident that there will not be any problems. I especially like the inspection sheet offered with all oil changes noting tire wiper and brake wear. They keep track of service intervals. Thanks Ed B read more

This week, I went with my sister to the I-79 Honda Mazda dealership ("I-79," aka Joe Romeo I-79 Honda Mazda), for moral support and to review any paperwork. She'd test-driven a car, negotiated, and was essentially ready to buy. The first day I went, she signed everything she needed to, to buy the car. The second day, unprofessionalism ran rampant - and ruined this business for me. My sister did not ultimately buy the car - see below for why - but that didn't cause this review. What did, is that the "business manager" we dealt with on day two - Loretta Baldwin, per her card - was unprofessional and then some. Instead of addressing our concerns, she went from indifferent to awful. [That's the gist of the complaint, if the length of the review puts you off.] For balance, though, the positive bits: the showroom was well-kept; the cars were pretty; no one objected to my nephew toddling around, exploring; the salesman we dealt with was nice (a little pushy, but that's the job?); and most of the other personnel seemed friendly. One issue arose when I-79 denied a likely problem with the car, then begrudgingly agreed to a limited warranty which would cover the denied problem - THEN decided not to sell her the car, a day AFTER she'd already signed everything (and paid $300 for the warranty), saying that the car might have that problem after all. (The only thing left was for her significant other to sign a smidge more paperwork the next day, right before actually taking the car.) But, fine. If the dealership legitimately decided a serious mechanical problem existed, I can understand not wanting to have to deal with it, particularly if it's under warranty. (Yay for insisting on warranties, yes?) It all just seems a little hinky. Another perhaps-odd bit is that the salesman had acted surprised that we wanted the warranty in writing, but he did scrawl it out. However, beyond this written-out bit, there was no mention of the warranty in the pretty, official-looking paperwork: we had to point out the box that indicates whether or not a warranty is part of the sale. Additionally, they wanted her to simply sign - not fill out - a _blank_ bank credit application. The woman seemed surprised when my sister objected, but did fill it out. I don't know: that might even be standard practice, to speed up the process, but it just seemed a little weird. On to the issue at hand. The salesman, apparently trying to rectify the failed deal, tried to get the ball rolling on another car. Phone tag ensued, with I-79 calling, saying my sister was "approved" for another car - but it was one she'd literally not even seen. (This was probably honest miscommunication, particularly given the perpetual perils of phone tag. No biggie.) So we went back to I-79, to see what exactly was going on about this other car, and to retrieve the now-moot documents regarding the prior car. (I-79 had indicated it would mail them, and refund the $300, but hadn't yet done so.) When we went back, our salesman was out, so we spoke with the woman he'd had do the paperwork - Loretta. When my sister explained that she was not, in fact, interested in this car, Loretta went from aloof and indifferent-seeming to cranky. And when my sister indicated her other concerns, Loretta progressed to haughty and rude. Specifically, my sister wanted to know whether I-79 had reapplied for credit on her behalf, for THIS car (because added credit applications can negatively impact credit scores, and because they'd not had any sort of authorization to do). These seem like legitimate concerns to me, but Loretta was outright dismissive about them, and worse. In our interaction, Loretta managed a few choice bits (that I can remember; it seems like there were more). ~"Well, I don't understand why you'd be upset. We were just trying to get you into a vehicle you could AFFORD." Given her tone, this read like, "Well, that car didn't pan out because you were too picky, asked too many questions, and demanded a warranty. And you should be grateful we're even trying, since you're poor ... ." (Apparently questions are bad, and concerns about overpaying are silly.) Also, ~"I'm not sure what you're bothered about, but if you have any complaints, I'M not the person to complain to, I'm just the paperwork girl." Loretta utterly missed the point: if she would have actually discussed our concerns, there wouldn't be any complaints. On that first day, we'd dealt with another "paperwork girl," whose name I didn't catch. Loretta was briefly involved, when she had a couple questions. Then, too, Loretta was perfunctory and rude - though whether it was aimed at the other woman, at us, or whether it's Loretta's general attitude, I couldn't say. We won't be back. I wouldn't go if I were you, either, unless you like to drop thousands of dollars without asking any questions or expecting any follow-through. read more

I-79 Honda - Car Dealers Near Me - Mt. Morris, Pennsylvania

Joey the sales manager is rude and condescending and not true to his word. Avoid this dealer at all costs. Take your business elsewhere.

I had a local mechanic check out my 2008 Honda Pilot EXL before transferring it to my daughter's family, and for some unknown reason their computer caused my VSA warning light to come on. Based upon Internet research, a Honda dealership had to reset the VSA module to clear the warning light. So, I took my Pilot to I-79 Honda in Mt. Morris, PA to have the VSA (variable speed assist) module re-set and they tried to convince me to pay them $1,600 to replace the VSA module. I even told them what they needed to do, but they insisted I needed the $1,600 repair. I called Fayette Honda in Uniontown, PA and they worked me in that same day. Guess what, they performed a neutral memorization procedure on the VSA module and fixed the issue for $90. Beware going to I-79 Honda in Mt. Morris, PA. read more

I'm disgusted. we bought a used 2015 Subaru from this outfit with 2000 miles on it. I just loved the car, the salesman was nice and the service is open on Saturday. we paid Blue book but it was the car I wanted. last week David noticed the tires were worn in the back - badly on the outside. we called. and then brought it in and they were horrible. They never even put it up on a lift.The only thing they offered was an alignment that was covered by the warranty telling us there was nothing wrong with the car. So I am up here in Monroeville at Cochran Subaru and they quickly discovered the reason for the tires- there's a bent rod underneath. It's a big deal. $400 for new tires on a car that has 6000 miles on it another 250 for the part and alignment. This whole thing just stinks and I feel like an idiot. I would suggest avoiding this place at all possible costs and head right get to Bortz Subaru. I wish I had. They have no concept of customer service and obviously no morals. read more

I-79 Honda - The bent rod causing tire damage on my car that "there is nothing wrong with" - it took Cochran 2 minutes to find it - Car Dealers Near Me - Mt. Morris, Pennsylvania

Baited ans switched prices. Treated me like they were doing ME a favor allowing me in their dealership. AWFUL customer service. NOTHING like any other Honda Dealership I've ever dealt with. I exchanged emails with a salesperson and got a quoted price on a 2013 Honda Crosstour EX-L V6 4WD. When I arrived, I was told that they couldn't give me that price because my trade-in wasn't good enough. Price and trade ARE NOT connected. Once you have price, then you discuss trade-in value. Two separate negotiations. When I protested my treatment, they were rude and told me to go to another dealer if they could offer those prices. SO I DID! I got the same deal at Valley Honda in Monroeville. Sure, I had to drive a little further, but it was certainly worth the $3000 I saved. read more

This dealership doesn't care about your complaints! Every time I go to have my regular service they mess up the balance of the tires because they keep on adding more weight to the tires without removing the old ones and they don't even care when you call and complain about it! It is unfortunate that this is the only Mazda dealer in proximity to Morgantown. read more

I had a wonderful experience with purchasing my new Mazda here!! Everyone was friendly and helpful and went above and beyond to make sure I got the car I wanted. Eric, John, and Randall were all great salesmen and were not pushy when I was trying to decide on a car and during the negotiation process. My situation required extra paperwork and they never once complained about the extra steps. After buying the car Eric and Randall walked me through all of the cars features and made sure I was comfortable. I highly recommend giving this dealership a try. read more

Purchasing a car can be an intimidating experience! The folks at I-79 Honda Mazda made the whole process very simple and enjoyable. Our salesman took the time to answer all of my questions and was very helpful with my trade-in, test drive and financing. The price of the vehicle (purchased used) seemed fair and the car was in great shape! If you are tired of high pressure sales tactics and pushy salesmen, I would highly recommend you making a trip to I-79 Honda Mazda. read more

Would absolutely give this dealership zero stars if that was an option. I highly recommend you to avoid dealing with this place at all costs or it will cost YOU money in the end! They will lie and say whatever to get you to sign the papers and out the door. Worst mistake ever was purchasing a pre-owned vehicle from them in October 2016. A few days after buying the car I noticed the back passenger door handle was loose and the brakes would squeal every time the car was coming to a stop. Called them about both issues. About a week later the back passenger door handle flew off as I was opening it to put my newborn in the car. The dealership is an hour away from my home. They initially acted like they were not going to give me a rental car when they needed to keep the car for several days to fix the handle. When I told them I would need one because that car was my only means of transportation they eventually did provide me with one. They gave me a dusty and dirty CRV with hair all over it. Mind you I have a newborn so I was absolutely disgusted that I had to transport my baby in this car. I'll post pictures of the rental in another review. When I got my car back (a few weeks later because it's winter and I don't often put the window down from the passenger side) I noticed the window no longer goes down from the front passenger side control. They also told me that had nothing to do with anything they did while fixing the back door. I also was told at the time of sale that the sales man would get the spare key from the previous owner who just trader the car in days prior. I was told that the key would be mailed to me. Fast forward months later when I contacted the dealership regarding the key that was never received they said that it was not promised they would get the key. In fact, they totally lied about what was even said at the time of the deal. And per Joe one of the managers they even sell $100,000 cars with just one key. Well why would I even be thinking about a spare key months after the fact if one was not promised to me?! HORRIBLE costumer service!! And then to bring up the fact they gave me a "rental" while they did repairs on my car as if that was a favor and going out of their way to accommodate me?!?! I purchased a $35,000 car and the handle falls off the door weeks later.... Excuse me, yes you should accommodate me with a rental. Or are you just in the business of getting over on people?? read more

Took my car for service bc my air conditioner was making a noise and my battery died. I thought it was my alternator bc my battery was fairly new. They had my car for 9 days. They never called to initiate an apology for being overbooked in the service department. We had to call each time. They recommended battery replacement and maintenance, which we agreed to. When we picked up the car, it seemed to run fine but we notice the AC was making a new noise. Two days later, on a holiday weekend, my battery is dead once again. I'm not taking it back to them for service. I know cars and I'm furious that they didn't check the alternator. I'm disappointed that the quick battery replacement wasn't made on day one or two of my car being there. I could have replaced the battery and taken it in later to have maintenance completed later. The service department is lacking, and customer service skills are poor. read more