From the moment I walked into Volcano Harley-Davidson, I was treated with respect and made to feel welcome. Buying a motorcycle is a big decision, and I wanted to work with someone who would take the time to understand what I was looking for instead of trying to rush me into a sale. That's exactly what I found with AJ. AJ was incredibly knowledgeable about the different models, features, and options available. He listened carefully to what I wanted, answered every question thoroughly, and explained everything in a way that was easy to understand. At no point did I feel pressured, which made the entire experience enjoyable and comfortable. What really stood out was AJ's professionalism and genuine passion for helping customers. He was patient throughout the process, made sure I was confident in my decision, and went above and beyond to make the experience as smooth as possible. It's clear that he cares about building lasting relationships rather than simply making a sale. The entire team at Volcano Harley-Davidson contributed to a positive experience, and the dealership had a welcoming atmosphere from start to finish. Everything was organized, transparent, and handled efficiently, making what could have been a stressful purchase feel exciting and straightforward. Even after everything was finalized, AJ took the time to walk me through the bike, explain its features, and make sure I felt comfortable before I left. That level of customer service made a lasting impression and showed that he truly cares about his customers long after the paperwork is complete. If you're considering buying a Harley-Davidson, I highly recommend asking for AJ at Volcano Harley-Davidson. His honesty, knowledge, patience, and outstanding customer service made this one of the best vehicle-buying experiences I've ever had. I couldn't be happier with my purchase, and I'll definitely be returning for future service, accessories, and my next bike. Five stars all the way! read more

I had an outstanding experience working with AJ and the entire team. From the moment I walked in, AJ made the whole process easy, stress-free, and enjoyable. He was incredibly knowledgeable, patient, and never made me feel pressured into making a decision. Instead, he took the time to answer every question I had, explained everything clearly, and genuinely wanted to make sure I found exactly what I was looking for. What really stood out was how honest and professional AJ was throughout the entire experience. It's rare to find a salesperson who is both personable and truly invested in helping the customer rather than just making a sale. He went above and beyond to make sure everything was taken care of and that I left feeling confident with my purchase. I also have to give a huge shoutout to AJ's coworkers, Steve and Mujo. Both of them were incredibly friendly, welcoming, and helpful. You can tell they all work together as a team and genuinely care about providing great customer service. Their positive attitudes and willingness to help made the entire experience even better. If you're looking for a place where you'll be treated with respect, honesty, and excellent customer service, I highly recommend asking for AJ. Between AJ, Steve, and Mujo, you'll be in great hands. They made what could have been a stressful process feel smooth and enjoyable from start to finish. I'll definitely be recommending them to friends and family and won't hesitate to come back in the future. Five stars all the way! read more

"I met Colton, about 6 years back. He tried like hell to get me riding again. My credit was in the way no license long story short, he sent me in the direction to pick up my sporty. Over the years Ive checked in with him, buying parts and swapping stories. Fast forward to few months ago, I decided it was time to upgrade the old RK I had acquired in trade. Colton again worked hard at trying to get my deal done on a new Lowrider S. Unfortunately, we ran into a snag so I rode home on my RK. I have an 06 ultra glide that I was gonna dump my down payment into and sell the RK to cover whatever else. I end up going out with guys, that RK was like giant weight trying to keep up with homies new RG. I found a solution to our problem. Problem was it was 430 on a Sunday.I called tried to get ahold of Colton and the finance guy from previous. No luck. They said get to the door by 5. We get to the by 501 and here comes my guy, Colton!!! Colton and his crew stayed late, went over and beyond to put me on my new Street Glide. James in service, reassured me on the service side and has been helpful with getting me familiar with the new bike!! The financial guy and paperwork guys, all on point, no complaining about a late Sunday night. " read more

After visiting several dealerships, we stopped at Volcano Harley-Davidson and immediately felt welcomed. AJ was our salesperson, and he made the entire buying experience easy and enjoyable. He was patient, knowledgeable, and took the time to answer every question we had without making us feel pressured. What stood out most was that AJ stayed involved from the moment we walked in until we rode away on our new bike. He genuinely seemed to care about making sure we were comfortable with our purchase and happy with every step of the process. The dealership itself was clean, organized, and staffed with friendly people who were willing to help. Buying a motorcycle can sometimes feel overwhelming, but Volcano Harley-Davidson made it exciting and stress-free. We are extremely happy with our new ride and appreciate the excellent customer service we received. Thank you, AJ, and the entire Volcano Harley-Davidson team for making this such a great experience. We would definitely recommend this dealership to anyone looking for a Harley. read more

Originally went in to pick my Nightster S up from service. But after talking to Terryn again about how I was unhappy with all its issues I'd had and seeing what I could do to possibly get into something new, I left with a brand new 2026 Low Rider S! Terryn and Josh both worked so hard to get me out the door on something I'd love and keep me in the HD family. They provided exceptional service and found a way to get me on an awesome bike in a monthly payment I can afford. Nathan in service made the break in process easy to understand. As always, everyone in the process was friendly. If someone sees you sitting, they say hi even if they're not working with you! I've never felt like anyone is pushy, they really want to make sure whatever you get is right for you. This is my second bike from Volcano Harley, they make dreams happen. I highly recommend giving them a chance for your business! The new bike is incredible btw read more

This review has been a long time coming! These guys helped me out after being in my first accident in July. I've honestly been riding around & camping so much since I got my girl back that it took a few rainy days to remind me to write this. Jay & Aurora were so awesome to work with & so helpful. The shop sent me a card to say they were sorry Id been in an accident & to know they were working quickly. My motorcycle gave them some problems & even with some snags along the way they got it back to me a week before estimated because I had a long birthday ride already planned. I told them personally that dealing with Latus & their team has been some of the best customer service I've had from any industry. I was kind of worried they'd throw something in there to get some money out of me & it never happened. I do feel like they were looking out for my interests & helping me along the way. I appreciate the service! read more

I just purchased a 2019 Street Glide from Mark. I had been coming into the store for quite a while, waiting for the perfect bike, as I had sole my '15 Fatboy a while back. The buying experience was fantastic once I found my new bike, from Scott N. to Colton, to ultimately Mark N. who I had been talking too. He showed me multiple bikes that I was interested in. No pressure and no BS. When the bike I finally decided on was in, Scott was the only one available and helped me get everything ready, the rest was easy, showed up Mark had the bike ready and the full staff was there to greet me and congratulate me. I highly recommend you give the Latus crew a look and find your perfect bike, you won't be disappointed! 10 out of 10 experience. Thank you Latus Motors Harley-Davidson! read more

I had a really great experience at this Harley dealership, even though I didn't end up buying a bike. Luke and Mujo stood out right away--they were easy to talk to, honest, and genuinely seemed to care about helping rather than just making a sale. What I appreciated most was how open and welcoming they were. They took the time to show me different Harleys, explain things, and answer questions without any pressure. You don't get that everywhere--most dealerships just try to rush you through, but that wasn't the case here. They went out of their way to make sure I understood the bikes and felt comfortable, which says a lot about how they treat people. If you're thinking about getting into Harley-Davidson, I'd definitely recommend stopping by and talking to Luke and Mujo. read more

Ended up at Volcano Harley Davidson because I've been wanting to up grade my current ride. Ended up with a 2022 Heritage. Buying from them was a pretty good experience with Jereme in sales walking us through the process and either answering our questions or getting us to the right person who could get us an answer. Of course they were up selling and you would expect that but I never felt pressured. They gave me plenty of time and space to think before buying. Oh, and my buddy got a $100.00 in store credit for refering me to Volcano Harley Davidson. Went from riding metric to riding American. Over all a good job from the staff and I would recommend them from the experience I had. Thanks Jereme James/Malysa Proud new owners of an American made Heritage 114 !! read more

The crew at Volcano do all my service work while I stick to basic mods. A week ago, Nik quoted me an insane deal on a Stage II Horse Power kit that made the upgrade almost a steal. Chris completed my install in a day or so. I've been rolling the throttle like a madman. After burning through a few tanks of gas the SE tuner has kicked with the bike's computer and my mileage is back at a respectable level. So after 500 miles on my Stage II I can say I'm glad I did it. My buddy took a ride on it and he says it handles better and is more responsive than before. I agree. Thanks Nik, Chris for a big performance boost. Thanks to Rod and Steve for a great detail and delivery. Good job Volcano. read more

My husband & I went into volcano Harley to check it out since its new ownership. As we got to the door we were instantly greeted. We expressed we were only there to check it out. Everyone was extremely friendly. We continued to look around met a few more people including Nate. Nate was awesome! I personally felt a connection with him. Very friendly, very knowledgeable, & not pushy. We honestly were not out looking to buy /trade in a bike but, as we were leaving we spotted a beautiful bike. I went back in found Nate & well let's just say the next morning they were delivering the new bike & picking up the old bike. Thank you Nate and all the rest of the crew you guys are awesome read more

I had an awesome experience at Volcano Harley-Davidson, and a big part of that was thanks to Destin. From the moment I walked in, he was friendly, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, explained everything clearly, and made sure I found exactly what I was looking for. Customer service like this is hard to come by these days. Destin genuinely cares about helping people and making sure they leave happy. Whether you're buying your first Harley or upgrading to your next one, I'd highly recommend asking for him. Thanks again, Destin, for making the whole experience smooth and enjoyable. I'll definitely be back! read more

I had a wonderful experience thanks to Nik and Tracy! From the moment I arrived, they were incredibly friendly, welcoming, and professional. They made me feel comfortable and took the time to answer any questions I had. The facility was spotless and very well-maintained, which really stood out to me. It's clear that cleanliness and customer care are top priorities here. Nik and Tracy's positive attitudes and attention to detail made the entire experience enjoyable. It's not often you come across people who genuinely care about their customers the way they do. I highly recommend this place and look forward to coming back! read more

I had an awesome experience working with Nate at Volcano Harley-Davidson. From the moment I walked in, he was friendly, knowledgeable, and genuinely interested in helping me find the right bike instead of just making a sale. He answered all my questions, made the whole process smooth and stress-free, and went above and beyond to make sure I was taken care of. Also a few days later he followed up with me to see how things were going with the Bike and invited me to the upcoming Bike Night. If you're looking for great customer service and someone who truly knows motorcycles, ask for Nate. Highly recommend! read more

Wow, just wow! This was my first vehicle buying experience and I got way more than I could ever expect. Watson and Colton really worked with me to get me into a bike that fit my budget and me! And once I bought the bike, as a new rider Watson really went the extra mile and got me adjusted to my bike as it was bigger than the 250 bikes in the Team Oregon course. He went over the manual with me and went through the bike with me, and even stayed late while I got used to the way it handled. They really really go the extra mile here and it shows. If you buy a bike, buy from them! Top gear! read more

Started going back to this dealership again recently and have consistently had great service. What really sets them apart is how they build relationships with their customers. The staff takes the time to get to know you and know most of the team by name. The service department is especially top-notch. Nik in service is incredibly helpful, knowledgeable, and always willing to explain things and make sure everything is handled right. Jerry in parts is awesome--friendly, efficient, and always enthusiastic about helping you find exactly what you need. read more

I highly recommend Volcano Harley!!! They do everything they can to get you into the Harley you want! Travis, Conner, and Mike brown thank you for making this process smooth! My wife and I appreciate how hard you work to get what we wanted! Now Colton, this is our second Harley he has sold us, and each time he has treated us like family! I recommend asking for Colton when shopping for a Harley at Volcano Harley Davidson! I say he was on a scale from 1-5 on here, but he was an 11 out of five in my book!!!! Thank you Colton!!! read more

I had a fantastic experience at Volcano Harley-Davidson, and I can't recommend them enough! The entire team is welcoming, but I have to give a huge shout-out to the salesperson, AJ. He was incredibly pleasant to work with, patient, and took his time to help me understand all of my options. AJ made the whole process seamless and personable, ensuring I felt like part of the Harley family from the second we connected. If you are heading into Volcano Harley, definitely ask for AJ--he will take great care of you!" read more

These guys were amazing, patience was well beyond my expectations with what they went thru for me to get me back on the road, Trampus Weber was the brother spirit who got my soul free once again, thank you brother. Finance dude (sorry have trouble with names) was amazing went back and forth with the finance company like 4 times wasn't gonna take no for an answer and got me in you rock brother. Amanda in web room has been with me since the beginning for a year now working with me. Amazing job everyone. read more