I called Zen Nail Bar last second on a Sunday and they squeezed me in for a full builder gel set!…read moreCrystal, the owner, personally did my nails and she did a phenomenal job. Allison at the front desk was incredibly helpful as well! I'm obsessed with the quality and look of my new nails and will definitely be back.

Very nice Deluxe Pedicure with Kayley. The leg massage was so relaxing. The salon is very clean…read moreand cute inside.

I'm always on the hunt for a nail spot because I don't have a regular place that I go. I get a…read morepedicure around once or twice a year so it's usually just a walk in situation for me. I was thinking about checking out Sara's Nails but then found Elite Nails & Spa on Yelp. Not having to cross the East Beltline was kind of a bonus so I gave them a call to see if they had any availability for that afternoon - which they did! I walked in and was greeted right away and asked what I was in for. They do seem to take appointments as a couple people came in after me and mentioned their appointment. However, one group was turned away because they were late for their time slot - so be timely if you have a reservation. I chose a nail polish from the huge selection - I will say that many of the polishes looked like they were separating. I don't know that much about nail polish (remember, I only get a pedicure like once a year lol) but that kind of seemed like maybe they were old. I'm sure you can also bring your own polish if you have one that you like. I got seated quickly and the pedicure was pleasant. They have a few options for pedicures at different price points. I wasn't asked which level I wanted, nor did I specify, but I ended up getting the Basic pedicure for $35, which I feel is reasonably priced and in line with other spots I've been to in the past. The scrub and hot towels were nice. The pedicure itself was gentle and I was really pleased with the results. They do take credit cards for payment, but their receipt slips don't have a tip line, so you can either let them know you'd like to add a tip before they run your card, or they can run it again for the tip amount. They do prefer tips in cash, so I'll be sure to bring some next time.

After having a dip manicure for almost a month, I stopped by Elite nails on East Beltline and did a…read morequick half hour session with Kim to remove the old manicure and restore my natural nails back to health. Kim was amazing and took them off without much effort and nourished my cuticles very nicely. I would definitely recommend Elite nails and look forward to trying their other services in the near future.

I got an amazing haircut here at Benji! Such an easy location to get to with their own parking lot…read more The aesthetic is really nice inside and modern, my stylist really understood the vision I was going for and I'm so happy with the result very reasonable prices too.

"Thank you, Benji Salon & Spa, for the amazing experience with Britney! She listened so well, gave…read moreme a cut that totally fit my style, and the finish was flawless. The whole vibe is welcoming and professional, and I left feeling confident and refreshed. If you're looking for skilled, personalized care, this is your spot--I can't wait for my next visit!"

I have been going to Touch Nails for years and get a dip manicure every three weeks. Lee is…read morewonderful and always takes her time during my appointments, and Tina is also fantastic. This is the only salon I have been to where the dip manicure looks natural and is not just thickly layered onto my nails. I would definitely recommend seeing Lee or Tina.

Touch nails and spa is my favorite in the Grand Rapids area. I tried several out before finding…read morethem and the experience has been nothing other than positive. I have seen Max every 2-3 weeks for the past year now for dip powder and he is my favorite. I likely could go longer between appointments sine the color does not crack, but my nails are so healthy now they grow quickly. He is very meticulous in his work and always shapes my nails evenly. I don't branch out often but he was able to do a few designs for me as well. I have never had issues with fungal infections due to the cleanliness of the salon. Their online booking system is very simple to use and convenient. I have only gotten dip powder and they have a massive selection of colors to choose from.

JV Nails is one of many nail places in the Knapp's Corner area and where I chose to get a pedicure…read morerecently. I saw that you can make an appointment online through their website, but the options were kind of confusing and not very specific (I couldn't tell what pedicure I was choosing), so I just ended up calling. I was able to get a same day appointment, which was nice. When I arrived, I was greeted and chose my polish color. The salon was clean and pretty quiet, making it nice to get some reading done. They have a sign on the front desk saying they are short handed and thanks for your patience. I did have to be patient, as I wasn't in the chair until 15 minutes past my appointment time. Luckily I wasn't in a hurry, but something to keep in mind if you have other plans. The tech was gentle and my pedicure was great. I just chose the cheapest option ($35) but they have some nice add ons. Once the pedicure was done I just sat in the chair and tried to wait for it to dry. They do take credit cards for payment but I had cash. Overall it was a good experience and I'd probably go back, but only if I don't have any commitments later in the day since it was a bit slow.

Very clean and nice place. I had made an appointment and got right in. The staff was very friendly…read more When I got home, I noticed there was no polish on my baby toe.

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

Best manicure spot in town! Jordan is the best and always does great work! I highly recommendread more

First time here and Lindsey did a great job! Everybody was very nice and my service was fast! I'll…read moredefinitely be back

I tried this nail salon for the first time last month because a good friend of mine goes here…read moreregularly! Tina and Ava are super sweet nail technicians and are highly recommended by people I know. They know their clients by name and have built a great reputation! Tina did my nails and she was very tentative, making sure that the color and chrome finish was what I was hoping for. She has a kind demeanor and I can tell she genuinely wanted me to have a good experience as a first timer (in a long time) getting nails done. What I got: dip nails + added acrylic tip + ombre + chrome finish with a pink base color Prices are appropriate and match the other local businesses around here! Chrome: They have sooooo many options Ombre: SO MANY COLOR OPTIONS Quality: My nails lasted for a whole month! No chipping and had a smooth finish to them. I will DEFINITELY come back for Tina or Ava next month!

The worst nails I've ever had done. She kept asking if I liked them and I would try to get her to…read morefix it and then she just kept making it worse. I told her exactly what to fix and what I wanted and ended up just giving up. I should've had her take it off and then leave. I am never going back. I tipped because I felt bad but then once I got in my car I regretted it immediately. Looks like the dollar store version of the picture I gave.

The most relaxed I've ever been…read more The Woodhouse makes you feel like you're the most important person in the room. I did a 50 minute hot stone followed by a 50 minute hydrating facial. These ladies knew what they were doing. There was actually a point where my body just released any tension I was holding. I came out of here relaxed and refreshed.

I wish there were more than 5 stars! When I visit my daughter in Grand Rapids, I always ask to set…read morean appointment at this location. You are truly wisked away and feel so relaxed. From the time you enter to the time you leave, everything is perfect! Location just remodeled with additional space. I am so happy to hear that. Kudos to the front desk staff, to the locker room assistants and to the massage therapists. Just go! You will not be disappointed.

I've had a great experience at Posh! The salon is always clean, and the staff is friendly and…read morewelcoming. Angel has been my nail technician for my last 2 visits, and she consistently does an excellent job. I get a builder gel manicure and a shellac polish, and both turn out beautiful. Angel is detail-oriented, professional, and takes her time to make sure everything looks perfect. I recommend Posh, especially if you can book with Angel!

I applied for employment at the down town location. After the course of 2 weeks, a phone interview…read more+ being told I was going to be hired, I was literally blocked. I was asked to come tour and move forward with the hiring process, and then my texts and calls weren't going through after that. I find this extremely unprofessional and can't imagine how employees are treated at this business. Why wouldn't I just be told I wasn't hired? Total lack of communication, professionalism and management. I was in contact with Ann (who's number blocked me) and was told that Tim (manager of down town location) and her had both spoke with eachother about me being hired. So not only is this one persons lack of respect and professionalism, it's the entire companies. I don't reccomend supporting businesses like this.