I have an "old" Peugeot watch and these folks help enormously in whatever repair I should need. Replace the metal band (it's a half-bangle/bracelet watch) and replacing the bezel. I am unable to buy a new one like the original watch made by Anne Klein, so this is the best option. After 10 years, Viva Time was able to help out. Angela, the Customer Service Support Manager, was absolutely wonderful, even in assisting with payment options (full price of course: either check; or call in to give CC info over the phone as you are not able to go to their site to enter the CC info for payment). Excellent service. JaneAusten read more