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    Norse Atlantic Airways - More lies then my girl got tired and demanded answers others were yelling but Susie chose her not to board the plane

    Norse Atlantic Airways

    1.6(70 reviews)
    0.8 mi•JFK Airport

    A great deal is you travel lean. I thought I got a great place but the luggage fee was just as…read moreexpensive as the ticket. Also, when I checked in, I found out there allowance for cabin luggage was very limited. I had a backpack and it did not fit their requirements. Another $85 fee. Fees , fees, fees should be the nickname. No complimentary items on board. To be fair, I should have read all the fine print which is why I am posting this review to alert others. Otherwise, if you travel super light and can pack all your meals (if it fits your baggage limits) it might be for you. The plane and staff were fine but FEES.

    Formal Complaint Regarding Our Experience with Norse Atlantic Airways…read more I want to share the horrific experience my wife and I had while flying with Norse Atlantic Airways from Rome to New York, a flight of approximately nine hours. My wife is six months pregnant, and as you can imagine, sitting for an extended period of time has become increasingly uncomfortable for her. I had originally purchased a Premium ticket because I was extending a business trip, and my wife decided to join me. As a result, she was traveling on a regular ticket and was seated toward the back of the aircraft. Before boarding, we spoke with the staff at the gate and were given the option to upgrade to Premium, which made us aware that there were Premium seats available. Once I boarded the aircraft, I explained our situation to the flight attendants. I specifically explained that my wife was six months pregnant and would likely become increasingly uncomfortable during the nine hour flight. I asked whether, if there were unoccupied Premium seats after takeoff, she might be permitted to move up so that she could be more comfortable. Instead of showing any understanding or compassion for the situation, the flight attendants immediately focused on charging an additional $350 for her to move to Premium. At the time, there appeared to be approximately 6-8 unoccupied Premium seats. I understand that airlines have policies regarding seating and upgrades, but the complete lack of flexibility or consideration for a six month pregnant passenger was extremely disappointing. The flight attendants also pointed out that I had a Premium seat while my wife was seated toward the back. I explained that this was originally a business trip and that my wife had decided to accompany me. They then suggested that I simply switch seats with her which, ironically, was exactly what I had intended to do all along. I had simply hoped that the crew might show some compassion and allow my pregnant wife to sit in one of the clearly available Premium seats if the seats remained empty after takeoff. Unfortunately, that was not the case. Immediately after takeoff, I switched seats with my wife. A short time later, I wanted to check on her because I knew she was becoming increasingly uncomfortable from the swelling and pressure associated with sitting for such a long period of time while pregnant. As I attempted to walk toward the front of the aircraft to check on her, I was stopped by the flight attendants and told that I was not permitted to go to the front. I simply wanted to check on my pregnant wife and make sure she was okay. Rather than showing any understanding, the flight attendants became increasingly stern and unprofessional. I was ultimately given three options: 1. Return to my original seat in the back. 2. Pay an additional $350 to upgrade. 3. If I did not accept either option, they threatened to involve the authorities. I found this response completely disproportionate to the situation. I was simply trying to check on my six month pregnant wife during a nine hour international flight. The situation became even more disturbing a couple of hours later. Because we had left our respective bags at our original seats so that we would not have to repeatedly disturb other passengers, my wife came to the back of the aircraft to check on me and retrieve something from her bag. As soon as she did, a flight attendant yelled at her and ordered her to return to her seat. Shortly afterward, the same flight attendant followed her to her seat and told her that she had better have gotten everything she needed from her bag because she would not be permitted to leave that section of the aircraft for the next eight hours. The flight attendant spoke to my wife in an extremely rude and aggressive manner and threatened that if she got up again, the authorities would meet us at the gate. My wife was so upset by the way she was spoken to and threatened that she began to cry. This was particularly disturbing given that she was six months pregnant and was simply attempting to retrieve an item from her own bag and check on her husband. Her food was also with me in the back, and she was unable to access it even though she was pregnant and hungry. In addition, we couldn't eat the plane food because we keep kosher, so the food was a necessity for her. We were essentially prevented from even checking on or assisting one another because we were seated in different cabin classes. The entire flight crew was made aware of the situation, and I was treated as though I had done something seriously wrong simply for trying to make sure my pregnant wife was okay. I was effectively singled out by the crew for the remainder of the flight. There was also no Wi-Fi available, meaning I could not even message my wife to check on her. This experience was deeply upsetting and completely unacceptable. What should have been a straightforward situation involving a pregnant passenger who was becoming

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    Norse Atlantic Airways
    Norse Atlantic Airways - Seat recline switch not working

    Seat recline switch not working

    Norse Atlantic Airways - Strict cabin luggage limitations so bargain might NOT be a bargain flight

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    Strict cabin luggage limitations so bargain might NOT be a bargain flight

    United Airlines

    United Airlines

    1.0(4 reviews)
    0.8 mi•JFK Airport

    I've posted about UA before…read more Suffice it to say that, if money is a factor, I would far rather fly economy on JAL, ANA, Singapore, Emirates, Qatar or any other respectable CIVILIZED airline than on United or most other US flag carriers. I suggest that you do the same. I believe that it is better to have a seat that does not lie flat but have decent food (i.e. food that doesn't test your gag reflexes), flights that leave and arrive on time, clean restrooms, and pleasant staff, not to speak of your baggage arriving on the same flight as you do, then stretching out with worry feeling aggravated throughout the entire flight. I'll leave it up to you which is more important - lying flat or your sanity. Choose wisely!

    3:32 flight was boarded loaded and ready to go. Airline then ordered everyone off the plane and…read moreinformed everyone that weather at Newark was the issue. Radar/weather app at the time did not indicate that. Passengers were told we would reboard at 7pm. Once again plane was loaded but delayed by some " luggage issue". At 9pm the plane having been already lined up on tarmac was returned to gate. The thunder storm by now had actually reached Newark (3-4 hours after we were due to arrive initially). Plane was reboarded for the the THIRD time at midnight. We arrived at Newark at 2:40 am. 11 hours late!! Terrible operations and logistics. No meal vouchers no info on hotel accommodation. Not exactly " one shining moment" I expected more from United

    Icelandair - Love these Icelandic water!

    Icelandair

    2.2(63 reviews)
    0.0 mi•JFK Airport

    A great layover in iceland from 1 to 7 days. I did the one day just to check out the blue lagoon…read morewhich was wonderful.

    My experience with Icelandair was exactly what I anticipated based on my research and reviews I…read moreread. The airplane was in overall clean condition and the leather seats were very comfortable and functional. The movie and television show selection could've been better but this is a first world problem. The food and beverage service is limited to 1-2 tours per flight so I recommend packing your own bottle of H20 and snacks. Food isn't inclusive and it's best to make your meal purchases in advance. This allows for more choices and ensures availability. I opted for the steak Béarnaise sandwich on my way to Iceland which proved to be far better than I anticipated. Additionally, it was extremely filling and I only ate half essentially making it two meals. For the return flight, I purchased a Margherita pizza and an order of chicken nuggets. The nuggets were terrible - beyond bland and the only condiments they offered were ketchup and mayonnaise. I detest mayo and I think ketchup on chicken is gross so those went to waste. The pizza was edible at best so I wouldn't recommend either. My friend also had the steak sandwich on the initial flight and she opted for the turkey bagel sandwich on the return flight. This accompanied my chicken nuggets.... to the landfill. The flight attendants were much friendlier on the return flight but both flights were enjoyable and the pilots were great. We experienced a lot of turbulence on one of the flights but the pilot did an excellent job of keeping passengers informed. I would fly with Icelandair again and have no problem recommending them. Just be prepared to pay for some extras such as a decent seat and meals or snacks.

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    Icelandair - KEF Iceland Saga lounge early in the morning!

    KEF Iceland Saga lounge early in the morning!

    Icelandair
    Icelandair - This was the day we left Iceland at KEF. There's no YELP there and I forgot to take a picture when leaving JFK.

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    This was the day we left Iceland at KEF. There's no YELP there and I forgot to take a picture when leaving JFK.

    Air India

    Air India

    1.0(3 reviews)
    0.0 mi•JFK Airport

    It's beyond saving…read more My recent experience with Air India was extremely disappointing. My friend was not allowed to board due to an e-visa issue, which was actually a mistake made by the issuing officer and was already in the process of being corrected. Despite this, the staff were unprofessional and unwilling to help at all during a very stressful situation. Instead of assisting, I felt like I was being passed around from counter to counter with no clear guidance or support. What made it even more frustrating was that supervisors initially called her on aside and promised they would help resolve the issue. However, in the end, there was no real support or solution provided, and she was simply shown the way out. Overall, the staff came across as unprofessional and unhelpful, especially at a time when customers are already under stress. The experience felt disorganized and left a very negative impression on me. Air India needs to significantly improve staff training and accountability. Customers should not be tossed around from counter to counter without proper assistance. In my experience, it felt like staff were avoiding responsibility rather than actively helping to resolve the issue.

    Crazy. Passengers are pushing and shoving to get on. The plane is dirty. Using hand sanitizer on…read moreeverything. I'm prepared for a week in India. Flight attendants are hopeless. I've flown Air China and it was a bit saner.

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    Air India

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    China Airlines - Chicken and rice noodles

    China Airlines

    2.0(80 reviews)
    0.0 mi•JFK Airport

    I feel like when I think about which airline to fly back to Taiwan with, I usually go with Eva…read moreAirlines BUT I decided to take China this time and the experience honestly really surprised me. Here were some of the highlights: - I think they remodeled the inside cabins from the purple look they had before which was great. - The seats, I feel like, are able to extend back a lot more than the seats from other airlines. - I think what surprised me the most was definitely the meals. I do think that out of the two options I feel as if I chose the better one, but the food was actually pretty good. For dinner I had this rice noodle chicken dish and for lunch I had beef and rice. For both of the dishes, the vegetables were pretty tasty and not overly drenched in sauce. Also the flavor profile was on the lighter side and both of the meats were quite tender. However I do still think that they have some things to improve on such as the fact that their usb chargers don't actually work unless you are constantly pressing it at all times. Also, I don't like the headset set up as they don't have a normal input port and so you must use their headsets when you're in economy. But overall, its a lot better experience than I anticipated and will be flying with them more back to Taiwan.

    My review is for CHINA AIRLINES of TAIWAN. I see that many people are reviewing various other…read moreairlines based in China. This was for an expected trip to Taipei from Tokyo. OMG. I had to make all my reservations online, and that was fine. However, a couple of months before my trip I checked online to make sure our reservation and flight were all fine, and saw that our seats had been changed. This was because, according to them, the aircraft that we were supposed to use was changed to a larger plane. That of course was not a problem. The problem was that we had chosen two seats together, both window and aisle, and now we would have to share the row with someone else. But for the 3.5 hours trip I was able to make that exception. Then, a few days later, I looked again and saw the same thing had happened for the return trip. Once again, no email, no call, no nothing. Well, I didn't like it. I then called to cancel but was told that I would need to do everything online and request my refund online, which I did. The next time I plan a trip to Taipei I will spring the extra bucks for Eva Air or JAL or ANA. I don't like sudden changes, and especially don't like being told on the phone that this is something that everyone should expect! No, it isn't if you fly by any respectable airline! I also don't like surprises sprung on me. China Airlines is cheaper than the other airlines I mentioned, but it is not a budget airline by any means. I expected more than being told to "do it yourself" when I called them. I mean, really??? I can't comment on the food or inflight service as I wound up not going. However, if you have a choice, look for another way to travel. It's better to be safe than sorry. I know I will.

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    China Airlines - Beef and rice

    Beef and rice

    China Airlines
    China Airlines

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    Viva - airlines - Updated October 2026

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