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    Icelandair

    2.2 (60 reviews)

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    Rita L.

    Flew Icelandair over the weekend with a layover on the way to Copenhagen. Check in counter is a bit hidden in the back part Alaska airlines. They'll ask you to fit your luggage carry on and handbag into the sizing bin, didn't know they were so strict with sizes. Glad mine all fit but had to repack a few things while trying to squeeze them in. Besides that the check in process was straightforward. For going through security, there's actually no TSA pre check line so you'd just have to wait with the regular line. I'm traveling for work so booked business class, you get meals and drinks with the trip and access to lounge in both JFK's Terminal 7 (airport lounge) and at KEF (Saga lounge). JFK's lounge is right after TSA by the escalators up, food was kind of average but lots of seating and quiet space with good WiFi. Saga lounge in Iceland was packed with people. Got some pretty cool northern lights pics on the way into Iceland, it was pretty cold so bring a warm jacket. Overall my experience was decent on Icelandair, loved the Icelandic water and flight attendants were friendly. The flight from US/JFK was much nicer than the one from KEF to CPH (older plane).

    "Steak" sandwich for $12...
    Edward S.

    This is a review for the actual airline. If you're in first class, you're treated perhaps better than most American Airlines would. And overall, people are quite courteous that work there. The problem is, I swear they have less legroom than any airline I've ever seen for the rest of us stiffs. And don't get started on the food. Here's the preordered steak sandwich. I think that's a mushroom sticking out, and the only steak part of it was perhaps some umami flavoring that maybe made it seem like it had steak in it? Disgusting. The bread is good as is all Icelandic bread. But that's not what I paid for...

    This was the day we left Iceland at KEF. There's no YELP there and I forgot to take a picture when leaving JFK.
    Lowella G.

    I had the amazing opportunity to visit Iceland with some awesome people and the trip was great! Flew round trip from JFK to KEF. Checking in was okay. If you're traveling from JFK to KEF, I recommend that you do not get to JFK too early. I Icelandair leaves out of JFK at 8pm. I think that's the only time they fly from there. We got to JFK at about 1230 pm. So we waited around in the airport for several hours. The flight to iceland from JFK was about 6 hours. It was a rather smooth flight from take off to landing with no turbulence which is great. BUT... the seats were kinda small. Maybe I was expecting more wiggle room since it was an international flight but if you want more room.. it's best to book with first class. We dressed warm because we knew that the temperature in Iceland was 50 degrees. Unfortunately, they kept the temperature on the plane too warm. They did provide blankets and pillows but it was too hot to use either one of them. I did adjust my fan above me on full blast but it didn't help. I did doze off but kept tossing and turning because of the warm temperature on the plane. I wore fleece lined leggings going there. Coming back, I decided to wear lighter clothes which did help. I guess this airlines keep the temperature warm because of how cold Iceland is. This will be the warmest you'll be when traveling the country. If you want to be comfortable during your flight and not sure of the temperatures, please please dress in layers. You can always shed your clothing in the WC (that's what they call the restroom). They do provide WIFi for a small fee. I couldn't tell you how much that fee is because I decided to watch their free tv and movies. Another thing I noticed about this airlines, is that they only serve beverages (Icelandic water) for free. Everything else, you have to pay for. You can prepay for a meal 24 hours prior to your flight or order a sandwich or snack on the plane. Some items have to be ordered in advance. If you want to save money, try eating before boarding or bring something to eat on the plane. Flight crew do speak some English. I don't remember any of them demonstrating the emergency instructions. If they did, it was most likely in Icelandic. And I can't understand the language.

    Mountains in the sky over Kitaa
    Karen K.

    Flew round trip from NYC to Reykjavik KEF a total of 6 hours. The least that could be given was free snacks, everything is for purchase on this airline. And what's with the constant announcements of donations? Seating is pretty tight and the legroom sucks. The flight crew were nice and professional and luggage arrival was the fastest I experienced. They also have a good selection of movies & TV shows on flight. I do suggest on long hour flights the least they can provide is the usual flight snacks and keep the food for purchase. Take advantage of the sky and enjoy the view!

    Pili S.

    October/November 2021 Flew round trip from NY to Rejvakik to Frankfurt and back. This is a fairly small airlines as there was only one flight going to Frankfurt a day. HEPA filtered air on the plane...PLUS Nice and professional flight crew...PLUS NO food or extras on flight ( like earbuds)..INDIFFFERENT In-flight entertainment...ADEQUATE LUGGAGE ARRIVAL ON TIME. For some reason our luggage did not make it on one part of the connecting flight...TWICE. We received our luggage 4 days into our trip. DHL delivered .. intact. Then on our return flight we didn't receive our luggage until 5 days later via FEDEX. What are the odds?. On a positive note, we were helped right away in GERMANY and given directions and tracking information. On the way back, we were immediately paged at baggage claim which scared the dickens out of me because I thought it was CUSTOMS. ( We don't travel abroad a lot) If they can just work out those kinks with the luggage, they'd be 5 stars.

    Complimentary water as you board
    Isabel J.

    This was my first time flying this airline and I have to say I was very impressed. Boarding was super quick and as you walk into the plane they hand you a bottle of water. I made my way to the back of the plane where I was seating and was pleasantly surprised when I saw that every chair had a pillow and blanket. I always bring my own because I'm not sure how often they clean those things but I thought it was a nice gesture. Now the two things that I loved where the entertainment and amount of leg room. They have many movies, shows and documentaries on Iceland which I thought was awesome. I only bought some wine and chocolate and I didn't find it expensive as far as flying is concern.

    Sweeeeeet!
    Nadia Z.

    I am a big fan or local airlines. I always find them to be different from big corporate ones, and they been good to my travels so far. I do have a mixed feelings about IcelandAir, but the good overweight the bad in my opinion. So I will start with bad - there is no free food served on board of international flight from US. Nada. Curiously, the coffee and refreshments was offered on flight inside the Europe, which was shorter, 3 hr flight. But on the bright side - you can purchase food on board, and I do suggest it - it is inexpensive, and delicious. US flight to Reykjavik is only 5 hours, tho - you can easily sleep or watch a movie and be in Iceland in no time! Another one misses - old TV screens with broken chargers on US flight - but on European one all chargers were working, and they did provide everyone with personal iPads for entertainment when TVs went out...nothing like that on US flight - do I see the pattern here?. (My geeky curiosity is killing me tho - how do they manage to recharge all those hundreds of iPads after the flights? That's a lot of work!) Great things: iPads are cool. Snack boxes, wine and other paid food choices are great. Comfy blankets and pillows with cute embroidery about Iceland were a nice touch, and there are good series about country on the entertainment system - watch it! And lastly - it's 5 - FIVE - hours flight from NY. What the heck are you waiting for?? Go!!!

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    Why have a mobile pass/self print boarding pass option when they don't accept them at all? Would be nice to know BEFOREHAND.

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    Page 1 of 2

    Ask the Community - Icelandair

    Review Highlights - Icelandair

    My husband and I flew for the first time with Icelandair this last week from JFK to Paris with a layover in Iceland.

    Mentioned in 22 reviews

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    Norse Atlantic Airways - More lies then my girl got tired and demanded answers others were yelling but Susie chose her not to board the plane

    Norse Atlantic Airways

    2.8(123 reviews)
    0.8 miJFK Airport

    *Call main assistance (Toll Free) phone number is +1 (88.8) 3.25-02.68 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

    The main Norse Atlantic Airways customer service (toll-free) number US 1-877 982 2011 offers 24/7…read morepriority support, ensuring fast and dependable help for reservations, flight updates, cancellations, and time-sensitive travel needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgAIN.

    Photos
    Norse Atlantic Airways - Seat recline switch not working

    Seat recline switch not working

    Norse Atlantic Airways - Strict cabin luggage limitations so bargain might NOT be a bargain flight

    Strict cabin luggage limitations so bargain might NOT be a bargain flight

    Norse Atlantic Airways - The best Premium Economy seat in the business.  And prices are low, it's a steal.  Comfy and private cabin for discount prices.

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    The best Premium Economy seat in the business. And prices are low, it's a steal. Comfy and private cabin for discount prices.

    Qatar Airways - Beef and potatoes  Barley salad  Bread  Dessert

    Qatar Airways

    3.3(19 reviews)
    0.5 miJFK Airport

    **Need for 24/7 quick assistance, *Call Airlines at* +1(855)~657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Call main assistance (Toll Free) phone number is +1-888 446-13.70*or1(855)*271*1818 available…read moreanytime (day or night). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

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    Qatar Airways
    Qatar Airways
    Qatar Airways

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    United Airlines

    United Airlines

    2.3(6 reviews)
    0.8 miJFK Airport

    "**To reach live human at Airlines call +1 (833) 749-0734 (US) * and reach 'Customer Service…read moredirectly' at any time. **As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines, which made my recent experience with Royal Jordanian especially disappointing. **My wife and I paid an additional $140 specifically to reserve what was clearly presented as a two-seat row. Unfortunately, once onboard, we discovered it was actually part of a three-seat row. No passenger intentionally pays extra for a middle seat arrangement, so the seating presentation felt misleading and frustrating from the start. **My assigned seat, 6K, was also extremely uncomfortable and appeared to have little to no cushioning. I had to use multiple pillows and blankets simply to avoid significant back pain during the flight. For a premium international travel experience, this was unacceptable. **The customer service process prior to departure added even more frustration. I initially contacted the Detroit office seeking basic information regarding the aircraft and flight details. I was then redirected to a Chicago number, where the representative informed me they could not assist and transferred me elsewhere -- eventually leading me back to the original Detroit office. Only after several unnecessary calls did someone finally provide the information I had requested from the beginning. **To be fair, the aircraft itself was modern, clean, and visually impressive. Most of the flight attendants were professional, courteous, and clearly worked hard throughout the journey. However, the onboard environment quickly became unpleasant due to several loud and inconsiderate passengers, while the lavatories deteriorated rapidly. Within only a few hours, sinks were clogged and restroom floors were unclean, significantly reducing overall comfort. **Overall, this was one of the most frustrating airline experiences I have encountered. While the modern aircraft and hardworking cabin crew deserve recognition, the misleading seating information, poor customer service coordination, uncomfortable seating, and declining cabin conditions overshadowed the positives. Based on this experience, I would not choose Royal Jordanian again in the future.

    "**To reach live human at Airlines call +1 (833) 749-0734 (US) * and reach 'Customer Service…read moredirectly' at any time. **As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines, which made my recent experience with Royal Jordanian especially disappointing. **My wife and I paid an additional $140 specifically to reserve what was clearly presented as a two-seat row. Unfortunately, once onboard, we discovered it was actually part of a three-seat row. No passenger intentionally pays extra for a middle seat arrangement, so the seating presentation felt misleading and frustrating from the start. **My assigned seat, 6K, was also extremely uncomfortable and appeared to have little to no cushioning. I had to use multiple pillows and blankets simply to avoid significant back pain during the flight. For a premium international travel experience, this was unacceptable. **The customer service process prior to departure added even more frustration. I initially contacted the Detroit office seeking basic information regarding the aircraft and flight details. I was then redirected to a Chicago number, where the representative informed me they could not assist and transferred me elsewhere -- eventually leading me back to the original Detroit office. Only after several unnecessary calls did someone finally provide the information I had requested from the beginning. **To be fair, the aircraft itself was modern, clean, and visually impressive. Most of the flight attendants were professional, courteous, and clearly worked hard throughout the journey. However, the onboard environment quickly became unpleasant due to several loud and inconsiderate passengers, while the lavatories deteriorated rapidly. Within only a few hours, sinks were clogged and restroom floors were unclean, significantly reducing overall comfort. **Overall, this was one of the most frustrating airline experiences I have encountered. While the modern aircraft and hardworking cabin crew deserve recognition, the misleading seating information, poor customer service coordination, uncomfortable seating, and declining cabin conditions overshadowed the positives. Based on this experience, I would not choose Royal Jordanian again in the future.

    Uzbekistan Airways

    Uzbekistan Airways

    2.0(3 reviews)
    0.8 miJFK Airport

    *Call main assistance (Toll Free) phone number is $ 1-833-35O-O7.16© available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks.

    Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

    Lufthansa

    Lufthansa

    3.2(79 reviews)
    0.2 miJFK Airport

    **To reach live human at Airlines call +1 (888) 551-0145 (US) * and reach 'Customer Service…read moredirectly' at any time. This 24/7 toll-free 'phone' line . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    For immediate help, you can call customer support at $$ 1 (866) 867 (3648). This line is open 24/7,…read moreso you can quickly connect with a real person for any travel-related assistance. One of the most convenient aspects of this service is its round-the-clock availability. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again..

    Photos
    Lufthansa - Terminal 1

    Terminal 1

    Lufthansa - Terminal 1

    Terminal 1

    Lufthansa - September 2019 flight LH 413 to Munich Airport

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    September 2019 flight LH 413 to Munich Airport

    Viva - Beautiful!

    Viva

    2.0(2 reviews)
    0.0 miJFK Airport

    I didn't really know what to expect after booking this flight from JFK to CDMX. It was kind of…read moregiving Spirit or Frontier vibes. I bought an extra check-in luggage beforehand just in case as it seemed like you were not able to bring 2 baggages without a surcharge. I will say once I got onto the flight, I definitely could've just brought on the second baggage as they were not really checking for this. The seats were very much like a Spirit or Frontier, very cramped. Also, EVERYTHING costs money. I think maybe other than water which they don't "willingly" provide you, you need to purchase every other "fun" drink and menu item. There is also no free in-flight entertainment. It was very clear that this was a budget airline. Even the check-in was a bit chaotic as they didn't announce the group numbers and when you actually boarded the flight was very different from the ticket designated boarding time. That being said, the flight was actually fantastic. Very smooth and the views were absolutely amazing as we flew above the chunky clouds in the American Southwest. It was truly one of the most beautiful flights I've ever been on especially landing into CDMX during golden hour. I guess if you're looking for a nonstop flight from New York to CDMX, this is not a bad choice. Remember to bring food onboard as you will be hungry.

    I used this airline with my family of 5 for the first time on 1/14/24 and had the worst experience…read morewith the price of the luggage. I was charged $480 for 3 (50lb) luggage without no explanation. Any other airline charges $30-35 per luggage. They also charged for a cup of water. Definitely, do not recommend this airline.

    Photos
    Viva - Gorgeous!!

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    Gorgeous!!

    Azerbaijan Airlines

    Azerbaijan Airlines

    1.0(1 review)
    0.0 miJFK Airport

    **Need 24/7 immediate assistance, *Dial Airlines at* +1(866) 240~08.63*phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

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    Azerbaijan Airlines

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    Air India

    Air India

    1.0(3 reviews)
    0.0 miJFK Airport

    It's beyond saving…read more My recent experience with Air India was extremely disappointing. My friend was not allowed to board due to an e-visa issue, which was actually a mistake made by the issuing officer and was already in the process of being corrected. Despite this, the staff were unprofessional and unwilling to help at all during a very stressful situation. Instead of assisting, I felt like I was being passed around from counter to counter with no clear guidance or support. What made it even more frustrating was that supervisors initially called her on aside and promised they would help resolve the issue. However, in the end, there was no real support or solution provided, and she was simply shown the way out. Overall, the staff came across as unprofessional and unhelpful, especially at a time when customers are already under stress. The experience felt disorganized and left a very negative impression on me. Air India needs to significantly improve staff training and accountability. Customers should not be tossed around from counter to counter without proper assistance. In my experience, it felt like staff were avoiding responsibility rather than actively helping to resolve the issue.

    Crazy. Passengers are pushing and shoving to get on. The plane is dirty. Using hand sanitizer on…read moreeverything. I'm prepared for a week in India. Flight attendants are hopeless. I've flown Air China and it was a bit saner.

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    Air India

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    China Airlines - Chicken and rice noodles

    China Airlines

    2.0(79 reviews)
    0.0 miJFK Airport

    My review is for CHINA AIRLINES of TAIWAN. I see that many people are reviewing various other…read moreairlines based in China. This was for an expected trip to Taipei from Tokyo. OMG. I had to make all my reservations online, and that was fine. However, a couple of months before my trip I checked online to make sure our reservation and flight were all fine, and saw that our seats had been changed. This was because, according to them, the aircraft that we were supposed to use was changed to a larger plane. That of course was not a problem. The problem was that we had chosen two seats together, both window and aisle, and now we would have to share the row with someone else. But for the 3.5 hours trip I was able to make that exception. Then, a few days later, I looked again and saw the same thing had happened for the return trip. Once again, no email, no call, no nothing. Well, I didn't like it. I then called to cancel but was told that I would need to do everything online and request my refund online, which I did. The next time I plan a trip to Taipei I will spring the extra bucks for Eva Air or JAL or ANA. I don't like sudden changes, and especially don't like being told on the phone that this is something that everyone should expect! No, it isn't if you fly by any respectable airline! I also don't like surprises sprung on me. China Airlines is cheaper than the other airlines I mentioned, but it is not a budget airline by any means. I expected more than being told to "do it yourself" when I called them. I mean, really??? I can't comment on the food or inflight service as I wound up not going. However, if you have a choice, look for another way to travel. It's better to be safe than sorry. I know I will.

    I feel like when I think about which airline to fly back to Taiwan with, I usually go with Eva…read moreAirlines BUT I decided to take China this time and the experience honestly really surprised me. Here were some of the highlights: - I think they remodeled the inside cabins from the purple look they had before which was great. - The seats, I feel like, are able to extend back a lot more than the seats from other airlines. - I think what surprised me the most was definitely the meals. I do think that out of the two options I feel as if I chose the better one, but the food was actually pretty good. For dinner I had this rice noodle chicken dish and for lunch I had beef and rice. For both of the dishes, the vegetables were pretty tasty and not overly drenched in sauce. Also the flavor profile was on the lighter side and both of the meats were quite tender. However I do still think that they have some things to improve on such as the fact that their usb chargers don't actually work unless you are constantly pressing it at all times. Also, I don't like the headset set up as they don't have a normal input port and so you must use their headsets when you're in economy. But overall, its a lot better experience than I anticipated and will be flying with them more back to Taiwan.

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    China Airlines - Beef and rice

    Beef and rice

    China Airlines
    China Airlines

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    Precision NY Chauffeur & Airport Transportation Service - NEW 2026 PNY LUXURY FLEET READY FOR CORPORATE AND PRIVATE EVENTS.

    Precision NY Chauffeur & Airport Transportation Service

    5.0(633 reviews)
    12.4 miTheater District, Midtown West
    Certified professionals
    On-time commitment

    Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

    We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

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    Precision NY Chauffeur & Airport Transportation Service - PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Precision NY Chauffeur & Airport Transportation Service - NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    Precision NY Chauffeur & Airport Transportation Service - PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

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    PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Icelandair - airlines - Updated May 2026

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