Zero stars!!! When I called, I was told the ride from Amherst Massachusetts to the New York City…read morewas going to cost $60 and take two hours. Well, they charged me $85 and it took 5 1/2 hours. The van driver said he was shocked to have me on the van because I was the first white person that he had seen use this service. That was a little off.

Everything! Don't plan traveling with this company EVER! I am angry with their service from the…read moremoment I got on the van with my pet the music playing only bachata. The driver charged me more than the other passengers. Switching to another vehicle & charging me another fee. I felt discriminated in how other passengers pay less than when the delivery was saying out loud to each of us the cost. I made the reservation I told them I was traveling with my pet & they agree only if he was in a carrier or crate. They charged me for my dog. Talk about my dog was too big even if my dog was small that van wasn't wide enough to put any size dog on the floor. That van wasn't comfortable too narrow for customers to get off or on the bus. The drivers didn't help me on or off the bus. Didn't have a handle for me to hold on to. They didn't help me with my dog. The second driver was rude left me around the corner not in the front of the building. The second driver helped the women before me had door to door service not me. I don't recommend this lousy biased company to no one. I'll let it be known Gerardo's Transparent is the Worst to travel. It's a RIPOFF!

Door to door friendly, modern and clean service transportation. Awesome driver, he was kind,…read morecourteous, reliable, on time and more importantly he got us to nyc safe from Washington, DC. They speak Spanish which is a plus for my mom! We've travelled with this transportation company a few time and compared to the other door to door transportation services this one is the best one I've used. I'll def we'll be calling them again for my future travels.

From the owner: Servicio de Transporte. Viajes desde New York, New Jersey, Maryland, Washington DC y el Norte de…read moreVirginia con servicio puerta a puerta en muchas partes y conexiones a otras ciudades en Connecticut, Massachusetts, Rhode Island y New Hampshire y viajes particulares a otros Estados. Llame para más información. Estamos para servirle. Transportation Service. trips from New York, New jersey, Maryland, Washing DC and North Virginia with door to door service. Many locations available as well as connections to other cities in Connecticut, Massachusetts, Rhode Island and New Hampshire. Call us now for more information. We're here to help.

Great depot with hard working men and women. They work grueling hours and transport some of the…read morevilest people of the Bronx. There are some good areas and some bad. Either from verbal abuse, mental abuse or physical abuse, these hero's still manage to keep moving the community forward.

I HAVE HAD IT WITH THESE TWO BUSES…read more I Just don't understand why the MTA decided to make everyone's life much harder than what it already is ... everyone that got dropped off from the horrible bus driver of the Q50 bus # 9364 who wouldn't tell us that she was driving the Q50 because she refused to turn ON HER BUS SIGN !!! All of the passengers then had to transfer to the BX23 bus # 8379 because now the Q50 doesn't go all the way into co op city which I find ridiculous and inconvenient because now that means the passengers who did pay have to pay twice because they might have already USED their transfer. Which leads to me saying WHOEVER was the other driver of the BX23 1-2-3-4-5 bus # 8379 Yes whoever was driving that bus and drove off when all of the passengers from the Q50 bus were going towards it , they should probably just QUIT their job since they're not happy with this one . A lot of the passengers were exhausted and just wanted to make it home safely so there was no need to be rude to them !!! MTA FIX THESE PROBLEMS AND HIRE BETTER EMPLOYEES !!!!

First and foremost some of the customer service reps do not fully understand and or hear correctly…read more. I needed to send over a time sensative document and this service unfortunately is the fastest besides post office and they completely misunderstood the instructions , they tried to blame me for the cause of the their mistake and did not honor up to atleast apologizing to a paying customer , no discount was offered . They need to do better especially when it's a PAYING CUSTOMER !

This is a transportation that goes to a few cities in the USA. I travel from New York to Camden,…read moreNJ. The cost was only 25$ not bad. I am giving 2 stars for a couple of reason: This service supposedly is a door to door so if you going to a other city they should make sure that you are in the right address that you give to the bus driver, the bus driver drop me 3 block away, from the address I told him i was going, He told me that was the place and that he was in hurry, he did not check if i was in the right place, that was very rude from his part. When I was going back from Camden to NY, the driver want me to pay 10 dollars more to drop me where i was going (supposedly the door to door it is a service they include),but when you call to make my reservation, they did not tell me, that if you go to some areas you have to pay more. The secretary should be more specified when people call, that they may charge more money to take people to certain places.

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

This company continues to send spam texts to my personal cell phone. I never signed up to receive…read moretexts and does not allow for option to opt out of these texts. These texts come in during personal hours @ 10pm, 2am, 4am. Very unprofessional. I will pursue legal action if it continues.

this used to be the only best cab company Waterbury had but idk what happened.. driver came to me…read morelooked at me and drove off than lied and told dispatch that they had issues with me but I've never seen that driver before ??

I've just about given up on cab services at this point. Cabs arrive late every time, dispatcher…read moreblames the driver & vice versa & the drivers take longer routes making the ride longer than necessary. ​

I like them. I find this taxi service is fast, has reasonable prices, and the cars are clean. I…read morerecommend them. I have been a customer over five years, and have never had an issue.

A-ok . Been on…read morebetter rides, however, some drivers try to take advantage and overcharge. I take the same cab ride EVERY MORNING, from home to work. Some say 19$ some say 15$ and in reality , its always $12.

I take prestige cab service and I use the app, because it shows I took the ride and day and time. I…read morelike to have that in case their are any problems with my reimbursement. Sometimes they will put that i canceled the trip and that's not true so I don't get my refund. Why would the driver fo that. So now I have to wait until the trip is over to wait for him to close out, that's if i take them again.

last Thursday Aug 13 ,2026 the unprofessional action taken against me is beyond disgraceful,…read moreI was left in Tremont Ave , for then 4 hours giving me 20 minutes every time I called!! I started at 2:59 the last call at 7pm in which a driver called to pick me up , when I was already on the bus ride of 2 hrs to get home !! I'm a dietbetic in which I hadn't eaten and fell so sick I will follow up this situation with my insurance do it don't happen to others

My husband uses this service; Medicaid ought to sue the people responsible for how poorly this…read morecompany is run. Everything is in total disarray--in the middle of this heatwave, we've been waiting for transportation since 12:20 PM And the driver arrived at 2:27 pm