I have traveled from the Bronx to this bus station several times to go to NJ since I've had some…read morefamily move near GSP mall. It's easy to get to and lots of transportation methods nearby. It's always clean esp the restrooms. I took away 1 star bc there needs to be an atm on the upper level due to the jitney van only accepting cash. I had to go all the way down to the small bodega inside on the lower level to take cash out. Also, the staff isn't always friendly and helpful. They seem annoyed whenever you ask a question. Otherwise, quick and easy way to get to NJ, very reliable also

Took the 171 bus back to NY from Jersey. It drops you off at gate 12. A short trip down 2…read moreescalators and across a tunnel and you're at the A train. They've added some great shops to this station, a market, snack spots, clean bathrooms. It's looking good! I checked out Marshall's while I was there since it was connected through a downstairs door. Very convenient. Now a straight shot to meet the L train and that's a wrap on today's travels.

The Port Authority bus terminal is located in the heart of Manhattan, one block west of Times…read moreSquare. It occupies the blocks between Eighth and Ninth avenues and 40 and 42 streets, and is connected to the city's myriad public transit systems. They have some food and retail stores inside before leaving for a trip, to get some goodies. The place has gotten so much cleaner , it was about time.

It hasn't changed in decades. No it's not charming. Sure it's a slice of life. I commuted into…read morethe city through here. It's nothing fancy. Get your eyes out of your phone and pay attention to where you are walking. No. It's not New Orleans. But darned close.

didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

I had been driving Greyhound to travel because the service is good…read more 1) buses always clean. 2) driver on time and courteous. 3)buses never break down with me because they maintain them

My Boyfriend booked a bus from Allentown P.A. to New York City. He gets to the bus station earlier…read morethan the time the bus was supposed to depart and he was waiting for hours until he found that the his bus already departed from that location! And this is EVERYTIME!! He books a ticket!! And this company is the only company that takes him to New York City which is STUPID ASF!!! He even calls customer service and nobody's responding or even doing ANYTHING!! And it's REALLY FUCKED UP that there's no refund for this at all!! This is just STRAIGHT UP GREEDY!! Shitty schedule, SHITTY services, AND No refund!? I HOPE YOU GET SUED FOR THAT CUZ THATS SOME SKETCHY SHIT RIGHT THERE!! DO BETTER!!

awfull, first of all we left 25 minutes late from the station. next, I didn't get my front seat…read morewhich I paid extra for. also the bus is disgusting, seats are missing and there is no tables. don't reccoment

I travel between Washington D.C. and New York City quite often. I have traveled with many other bus…read morecompanies, but Greyhound has been the best I have traveled with so far. The only downside of this station is the limited times of departure from here compared to Port Authority. What I like about Greyhound is that there is an actual covered station for the bus. The A train is also at this station so you don't have to walk outside to continue your travels. Other companies have their pick-up and drop off on the street, which sucks if it's raining out. More often than not, you also have to walk a couple blocks to find the nearest train. The busses usually are a bit late, but it's understandable because the bus I take starts in Boston and picks us up on the way down. Every time there has been a delay, an attendant notified passengers of the new ETA of the bus. Today, my bus left only 10 minutes late, which is the best I've experienced so far. The seats are very comfortable and this is the most leg room I've had on any bus. The wifi's a bit iffy, but that's consistent across all companies. The outlets are great to have so I never have to worry about running low on battery. On the website or app, you get discounts the more you travel (starting with 6 points = 15% off your ticket). You can either print your ticket or show them your phone to check-in. No bus service is perfect, but I'm liking Greyhound the most. Happy travels!

Take me to DA BRONX!!…read more The Bx7 Bus enables passengers from Manhattan's St. Nicholas Avenue/ West 167 Street to Bronx's Riverdale Avenue/ West 263 Street. This bus route still consist of the old mechanics for the step on/step off and prone to car sick for the extreme bumpy ride. The route is slow to reach the Bronx Borough.

By far the worse bus line. Never on time, Never shows up. Even using the bus apps, the bus takes…read moreforever! The bud drivers are very rude as well.

Let's face it, Grand Central Terminal is somewhere you must visit whenever you're in NYC. Doesn't…read morematter if it's your first or 100th time coming to the city, this building is just magnificent. My friend is big into old historical buildings with intricate architecture and I'll admit it, I like it too. This place is like a little city. Besides transportation, there's plenty of shops and restaurants. So much history in this building. I can't help but think of all those who had to say goodbye to their loved ones as they took their long travels out of this terminal. There's so many photo ops and it's soooo large, you can spend hours here exploring.

As the name itself says, it is indeed grand. Beautiful decor and a must stop in NYC even if you…read moredon't need to ride one. Always under construction in one side or another, this iconic NYC stop was as familiar and grand as ever. Considering how long I am staying here, I could no longer be taking taxis and uber all the time, so I got much better acquainted with the station and more and more I love this!

Getting tickets is pretty easy as long as u do it online or on your phone…read more Boarding the buses seems to be a hit or miss situation, either u get lucky & all goes smoothly or u are crazy delayed & have no choice to wait it out. The buses for the most part are comfy & from my last 2 trips were clean, not so much on time once yes the other no , patience is the key when you don't have any other choice u have to deal with it as best as possible. always recommended to arrive early depending on your destination, seems like it's always best if u don't want to get stuck in separate seats since there is no assign seating. over all is a good option to take , prices are reasonable & they have good schedules for the most part, as long as u have your tickets & don't need to deal with them directly it will be fine.

The greyhound company is a joke. Poor customer and bad attitude. The play alot of games. I tried to…read morecancel my trip 2 months and refused to give give money back. Then tried to reschedule a paid trip and asked for more money for same trip and I pushed the date back 2 months. Its alot of problems, bad attitudes, and poor customer services skills. Then only wants to give half money back but on a voucher. To much greed and dishonest in this company