Hey all, I dont usually write feedback posts, but I just experienced the worst travel experience with Greyhoud bus USA. I had a bus booked from Boston to Atlantic city, via New york city. The Boston bus took off 30 min late. The ride was pretty ok. Once we reached Manhattan, the driver freaked out and started running the bus in circles within the city. He hit a pavement, backed up on a signal nearly hitting cars, until they honked. A passenger had to look into his google maps and guide the driver to the bus station. Finally I made it to Port authority NY bus station an hour delayed from my expected arrival. That meant my connecting bus to Atlantic city had already left. After figuring my way inside the bus station, I finally found greyhound helpdesk. It was midnight by now. I went to the lady and told her that my connecting bus left because their incompetent driver didnt make it on time. The rude African american lady replied screamingly, "So what am I suppose to do". We will rebook you to the next bus which departs at 7:30am in the morning. I was shocked and perplexed at the same time. I mean for all the mess they had made, they could "Atleast" give a sincere apology. I was obviously charged for my overnight hotel booking in Atlantic city. And I had to spend a cold night walking in Times Square. All due to the incompetent Greyhound bus service. Now Im on way to Atlantic city boarding the 7:30am bus. And yes there was a Cop scene in the bus, where a passenger was thrown off by calling a cop. Thats a whole another story. I called the hotel people and they said they dont have my reservation, as I didnt checkin on time. Even though booking.com charged me the full room amount as it was past cancellation period. Go figure. What a messy weekend. Thanks to pathetic Greyhound bus. read more