There is a very unfair policy that if you cancel a trip 1) they deduct a huge fee. 2) The balance…read moreis not refunded, in stead they give you a credit in the form of a voucher, good for one year. Shame on Grey Hound / Flix bus since must of their clientele are low income.

This is not the newest Greyhound. You will definitely see some interesting characters in here. Be…read moreprepared to be entertained

I had been driving Greyhound to travel because the service is good…read more 1) buses always clean. 2) driver on time and courteous. 3)buses never break down with me because they maintain them

My Boyfriend booked a bus from Allentown P.A. to New York City. He gets to the bus station earlier…read morethan the time the bus was supposed to depart and he was waiting for hours until he found that the his bus already departed from that location! And this is EVERYTIME!! He books a ticket!! And this company is the only company that takes him to New York City which is STUPID ASF!!! He even calls customer service and nobody's responding or even doing ANYTHING!! And it's REALLY FUCKED UP that there's no refund for this at all!! This is just STRAIGHT UP GREEDY!! Shitty schedule, SHITTY services, AND No refund!? I HOPE YOU GET SUED FOR THAT CUZ THATS SOME SKETCHY SHIT RIGHT THERE!! DO BETTER!!

I have traveled from the Bronx to this bus station several times to go to NJ since I've had some…read morefamily move near GSP mall. It's easy to get to and lots of transportation methods nearby. It's always clean esp the restrooms. I took away 1 star bc there needs to be an atm on the upper level due to the jitney van only accepting cash. I had to go all the way down to the small bodega inside on the lower level to take cash out. Also, the staff isn't always friendly and helpful. They seem annoyed whenever you ask a question. Otherwise, quick and easy way to get to NJ, very reliable also

Took the 171 bus back to NY from Jersey. It drops you off at gate 12. A short trip down 2…read moreescalators and across a tunnel and you're at the A train. They've added some great shops to this station, a market, snack spots, clean bathrooms. It's looking good! I checked out Marshall's while I was there since it was connected through a downstairs door. Very convenient. Now a straight shot to meet the L train and that's a wrap on today's travels.

It was Very Convenient.so Based on this wonderful Convenient Bus I downloaded the NJ app on my…read morePhone. Awesome

Short version: NJ Transit Asbury Park station may not be the most up to date facility, but it gets…read morethe job done. It gives all the basics needed for train travel, but could use an update hopefully in the future. Definitely not bad, it handles its purpose well for the most part. The Deets: I spend quite a few weekends in Asbury Park now. Two of main ways to get there besides driving from "the city" is either by ferry or train, and of course the NJ Transit train is both less expensive of the two and gets you right to the center of town. This part brings me to the subject of my review today, the NJ Transit Asbury Park station. Mainly, it does the job and is adequate. Yes, it may be a bit dated (OK quite a bit dated) and not in that old classic nostalgic type of way. But it has a pretty spacious waiting area inside where you can shelter from the cold/heat, a dedicated ticket office, bathrooms, etc. It even has a little snack area available when open, which is a modest simple little corner you can order and get refreshments while you wait on your train. The station seems to have limited hours for accessing the inside on weekends, just a heads up on that one. The AP station is not bad however it definitely could do with a facelift and some TLC, but it handles a customer's needs adequately. Wikipedia offers a good little write up on it at https://en.wikipedia.org/wiki/Asbury_Park_station .

Let me start by saying that my first experience with travel was with the Greyhound Bus company…read more I enjoyed the trips very much! I remember the chairs with the little TV's that you had to put money into to watch a program! Great stuff back there in the 1980's! But I must let you know that the service has slipped since that time. Many of the major stations have closed, leaving passengers outside. Also, the Customer Service Agents are hazardous to customers. I met an agent at Port Authority in Manhattan, NY that was dating an enemy of mine, that being said you can guess that I got the worst service ever from Greyhound. I was stranded at Port Authority for several days due to her poor customer service efforts. She would not refund my ticket nor schedule me for the next bus. After a days of a long mix up, I was refunded my money. Next, I would like to say Greyhound purchased Flixbus, that being said I want to say that it was awful dealing with this new addition as well. There were mean Asian Customer Service Rep. that refused to refund my ticket. Then an Indian Customer Service reps, on the phone, took my banking info but he did not return my money to the account. To conclude, I must say, when I thought thing could not get any worst, I was in an accident on a Greyhound Bus. First the driver drove off route. Then, he drove into a ditch. The bus almost topple over on its side in slow motion. The bus company was called but never the police. After an assessment, a new bus was sent to continue on. Get this, the same driver who had the accident continued on, to deliver the passengers to the destination. He wasnt taken to the hospital for evaluation. The worst... I have stop riding Greyhound~!

Extremely late busses, no communication when this occurred, and the phone help was worthless and…read morekept trying to cancel our tickets rather than fix them. They prey on people not having another way to travel once the trip begins and do not seem to care at all when busses are late. When I asked for compensation due to the issues, I was told no.

11/29/25 @ 6:08 pm. downtown bx12 bus. danger zone…read more https://www.youtube.com/watch?v=fxiecajhy3o big dark skin dude, as he was getting off of the bus, had tried to hit me with his bag, which missed, then he came back around and kicked me in my leg. in self defense i responded by punching him 2 times in his face with my metal, hard knuckled, biker gloves. watch and listen closely. https://www.youtube.com/watch?v=fxiecajhy3o you could hear me, go, "uh, uh", each of the two times i had hit him in his face. during that time period he had picked up my cane from the floor and attempted to hit me with it. then, without hitting me with it, he turned around and attempted to walk off the bus with my cane. i responded by grabbing my cane and he responded by preventing me from retrieving my cane. i responded with the most minimum amount of physical force that enabled me to retrieve my cane back from him and to get him off of the bus. his stop was 167th st. i don't know if he had targeted me on behalf of doj/fbi or united wisconsin insurance but, it's hard for me not to assume that his violent actions towards me is not connected to my personal injury case against the doj/fbi and my worker's compensation case, which is, medically, connected to my personal injury case, since the doj/fbi had struck me with their vehicle on 1/3/2023, while i was at work on a bike. i expect to run into that dude again. especially, after my violent response to him kicking me and taking my cane and preventing me from retrieving it. forcing me to once again use physical force to prevent him from hurting me and trying to steal my cane. this video will represent a past, violent encounter between him and i. showing that he victimized before. and to justify my future need to use physical force against him, if he assaults me and tries to steal my cane again. but, it feels like he was targeting me. look at this clip from a few minutes before he had kicked my leg, causing me too punch in his face 2 times, as shown in the above video, when he had gave me the middle finger. https://www.youtube.com/watch?v=4w6wxghn6sq i hope the mta isn't allowing its vehicles/employees and passengers to be used by outside agencies/forces, while within their vehicles, to physically hurt me and or, sabotage my current medical treatment and personal injury lawsuit against the doj/fbi. because lately, i've been having negative experiences on mta/nycta buses, that i believe would never have transpired against me, if i didn't have a personal injury lawsuit against the doj/fbi. the mta/nycta better not be working against me in violation of federal rule 42 usc, sections 1981(c), 1983 and 1985(3).

Great depot with hard working men and women. They work grueling hours and transport some of the…read morevilest people of the Bronx. There are some good areas and some bad. Either from verbal abuse, mental abuse or physical abuse, these hero's still manage to keep moving the community forward.

BM5 came with absolutely zero ac during a heatwave, I paid for my 15 year old son and myself. Bus…read moreoperator told us that they gave her a broken bus and for us to complain. I called to complain and got shuffled around to different departments. Of course nothing came out of it. Driver had to let us get on another bus in the cross island section. This was a total big mess.

MTA bus whose route takes individuals for a ride between the Gateway Center Mall and the last stop…read morewhich Broadway Junction train station. The main streets that it travels on is Pennsylvania Ave, Jamaica Ave, New Lots Ave and Van Siclen Ave. It gets to where you need to be but can become very crowded in the morning and during rush hour.

We had a very comfortable and affordable ride. The bus trip is a part of my memories of our New…read moreYork experience.

MTA New York City Bus-Jackie Gleason Depot is huge. I hate to come here when I'm traveling but I…read moredon't mind visiting when I'm meeting someone's bus. I sometimes like to visit just to walk around for exercise and have something to eat. The powers keep saying it's going to be torn down and replaced by a new bus terminal. I'm not sure the status of that plan. To me it's kinda classic like Grand Central but without the historic beauty. It's the Statue of Jackie Gleason out front that is so cool. If they move the terminal he may look out of place anywhere else!