Now I been using them for the past 10 years since I've moved back to Queens. Never had any…read morecomplaints nor problems. I always get them to drive me to MCU the ending of every month so I won't be late for work. After I'm done making a deposit. Now this typical day of Halloween, I call for a cab. I speak to a dispatcher his name is Gary if that's his name. And ask could I have a cab sent to the cross streets between Kissena and Horace Harding at the mobile gas station. My relative got sick and was admitted into Jamaica hospital. No cab now I called back and the dispatcher named Gary proceeds to tell me that the cab was there he left. Now normally when I get a cab I have no problems ever with the cab driver missing me. I've never missed a cab ride due to any complications like this. So I asked the dispatcher Gary what was the cab drivers name he wants to get into a shouting match hangs up. So I recorded the whole thing. Some people just don't need to work with the general public if they have an anger management problem. If he continues getting loud and overly hostile and aggressive with people in the near future he won't get far. His attitude and behavior is distasteful and rude. He seems pretty young and ignorant and I've never heard when a customer ask for a cab drivers name and information. Anyone telling you that you don't need that.

The common theme amongst the reviews which I will wholeheartedly parrot are as follows:…read more Rude, short, and incompetent dispatchers who fabricate stories to hide their incompetence. The company can't pick you up at the time they say and it's always "just 10 more minutes" or "just 20 more minutes" when it's really and hour. The drivers need to retake their license exams and prove competency (there is obviously no driver training or standards they must meet). It's downright scary how they drive and I wouldn't trust them to drive any of my family members or my neighbors dog. American Airlines shouldn't use this service anymore. It's low-bid, second rate, and overall a frustrating experience. Thankfully one of the drivers was halfway decent and said, "Even though you made the reservation for the pick up in the morning, call us because there are often problems." He was right. The dispatcher said, "Oh, we had your pickup time at 7 pm, military time." She sounded fake through her prevarications and I knew the driver had given me sound advice.

Rego park car service.Although maybe a bit more expensive is totally worth it because they show up…read moreon time. I've had To wait sometimes an hour for Other car services but when these People They show up when they say they're going to. Overall I am very happy with my experience with this service.

I use this company a few times while I was in queens visiting friends. They are on time and rates…read moreare resaonable. Drivers are very polite.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I have been using Quick Ride for years and is the only car service I will continue using. They've…read morealways gone above and beyond in accommodating me with excellent car service to/from JFK or Newark international airports (especially with the construction going on at JFK). The drivers are professional and have clean cars. I always feel safe riding with them and tip generously for their outstanding service.

This is really a service for those living in the Chinatown/ LES / East Village neighborhoods…read more Quick Ride always comes through for us to go to the airport, because the dispatcher is on the ball Still, I always confirm my reservation because it is just safer to do so. I have found Quick Ride a little less efficient leaving from the airport to home, because we usually have to wait for the driver to get to the terminal from wherever they are parked. It is CASH ONLY!

Long overdue review. Excellent service. Safe, on time, clean vehicle, polite driver. Really…read morecouldn't ask for more.

Booked a car seat. Confirmed the car seat. Paid a premium (could've just taken a cab) for a car…read moreseat. Guy arrives. No car seat.

Big Ben provided us with a wonderful service in our hour of need. We are a small school and we…read moreneeded their services with short notice. They came through with fabulous service. THANKS A MILLION! I would recommend them hands down.

Big Ben Transportation is an excellent charter bus company. Best prices in town, great customer…read moreservice (Ben), and we couldn't ask for better driver, Jose! Thank you Big Ben for making our transportation easy, safe, and seamless. I highly recommend and will be using your service again! Clemy

I've been using this car service for my airport runs (JFK and LGA) for the past year…read more I always call a couple days in advance to set up the pickup time and get the discount code for my coupons (from the neighborhood circular). The latest they have ever been for an at home pick up is about 5 minutes. Other than that, the drivers have been courteous and have gotten me to the airport on time (with time to spare). No major complaints.

The absolutely most rudest lady dispatcher over the phone. I work in hospitality and this is not…read morehow business should be conducted. American Airlines in Laguardia airport should terminate the contract with them. They are supposed to provide a service for distress, stranded or flight credit participants. The fact that Skyways are a deterrent in the process is unfortunate and unacceptable. Shame on them.

I'm an avid user of public transpo and I've had my fair share of many different experiences whilst…read moreusing a cab service. Ultimately it boils down if the business operates 24-7, the price, and their turn around time. Parson's is quick and efficient. Small little hole in the wall business with not much breathing or sitting room. Don't let that deter you because you won't be waiting for long. No matter the time of day or night the cabs seem to be anywhere from one to ten minutes away. My ride was easy breezy and inexpensive. From Jamaica to Bayside it cost me $20 flat. No hidden fees or issues from the driver. I'm a happy camper.

Don't bother calling if you need to be somewhere on time. Was quoted ten minutes, took them about…read more25 to get to me. Granted it's raining okay. I get in expecting it to be about 15-16$ since I'm only going 15 mins away. The cab driver told me 25$!!!! That's more than I pay coming over 30 mins away. I asked are you an Uber you change the price depending on the weather? No they just charge a ridiculous amount of money to make you late. Screw this place honestly. Unprofessional and a rip off. I'll never call again. Would rather pay a little extra for an Uber that'll be to me in less than 5 minutes.

There's a reason why this car service only has five star reviews. Chris is utter perfection. He…read moreshows up on time with everything you need for a safe trip. He makes you feel like family. He not only had the proper car seat for my toddler, he had snacks too! I've searched so long for a car service I can trust and I'm so happy to have found Chris. I hate having to inconvenience friends or family whenever we need a ride to the airport. Having Chris is a lifesaver!

Chris is a great driver and a great person to talk to. DRYV is our go to car service for airport…read moredrop offs and pick ups.