1. Port Authority

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    Port Authority

    1.8 (5 reviews)

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    Purchase Park 2 Fly

    Purchase Park 2 Fly

    1.9(41 reviews)
    3.4 km•JFK Airport

    Writing this here just in case they delete my Google review…read moreTheir process of getting on the shuttle at the lot is very disorganized. The day I was there they only had one shuttle working, although they claimed they had 3 which was impossible, because we were all waiting 25-30 mins for a shuttle to arrive at the lot. When the shuttle did arrive, they asked "who was waiting here first" the fact that they trust people to be honest, blows my mind. They need a better system, such as numbers or tickets or something. A party of six who arrived way after us push past everyone and got on forcing us to wait an additional 20-25 minutes. When I brought this issue up to the all of the employees, they were very dismissive, rude, and not helpful at all. No one wanted to hear that/ take accountability they all had very bad attitudes Some people had to take an uber to the airport. I picked this parking lot because it was more expensive than the others. I was assuming because of this price everything would've gone smoothly, but I guess I was wrong. I would definitely not be a returning customer.

    I'm really sad to write this review because I used to love parking here and never had any issues…read morebefore. It's very convenient and close to the airport. They drop you off and pickup right at your terminal. Unfortunately, this last experience was very disappointing. When I returned from my trip, I found my Jeep had a large scratch on the front bumper. They have video footage showing my vehicle was in perfect condition when I dropped it off. When I reported the damage, the front desk simply gave me an email address to file a claim. It took over 10 phone calls and several emails before I finally received a response. I was told they would take care of the damage, but after that, they stopped answering my calls. I've been unable to reach a manager or anyone in claims, as they are never available. Due to the lack of accountability and poor communication, I can no longer recommend parking here.

    Photos
    Purchase Park 2 Fly - Damage to my vehicle.

    Damage to my vehicle.

    Purchase Park 2 Fly - Now I understand why the license was dangling they scratched up my car !

    Now I understand why the license was dangling they scratched up my car !

    Purchase Park 2 Fly

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    Port Authority - airport_shuttles - Updated October 2026

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