Flew from Vegas to NYC. You have to pay a minimum of $74 for a seat selection. After checking in I…read morewent to the front desk to inquire About additional seat options and was told there was none, also, we were obligated to check in our carry ons because they allegedly had no more upper bin space. Once getting in the plane we found there was still upper bin space available and seats available. Poor costumer service with check-in process. Onboard: Decent leg room for a 5'5 female. Rest board entertainment was provided, free onboard wifi.

When you board the plane and see a weird brown stain on the seat beside you, it's not a good first…read moreimpression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga.

I needed assistance and decided to call this business at + 1 833-708-9019 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at +1 855 657/4900 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Emirates... A place that lives up to it's name…read more First off, I've never actually flew Emirates but I have seen those videos rating Emirates off their seats, food, and more. Based off those videos... Personally, I like Business more than Suite because of the mini bar with coke and other drinks and because you have a goof Movie and food selection. Last time I saw someone watch something at Emirates, they were watching Mean Girls: The Musical (Great movie BTW). Honestly, Emirates better have more Air-Mates (Get it??) Recommend going here if you're rich. JK but do recommend going here

I've never reviewed an airlines before but Emirates is worthy of a review. We flew from JFK to…read moreMilan and back, economy class with extra leg room and it was the best flying experience. The staff were so friendly and accommodating. I typically don't like airline food but they did provide some nice options throughout the flight. 2 meals, snacks, drinks, etc. I wish they flew to more cities from JFK, I would definitely fly them again.

The official "customer service" **LEVEL** (toll-free) number is *1 (866) 346-5014™ or +1 (866)…read more346-5014** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. ##High Expectations, Average Experience## As an Emerald member of the oneworld alliance, I have consistently enjoyed complimentary seat selection when traveling with partner airlines, so I expected a similar level of service from American Airlines. Unfortunately, this flight did not meet those expectations. I paid an additional $140 for seats that were displayed during the booking process as offering a more desirable layout. However, after my wife and I boarded the aircraft, we discovered that the actual seating configuration differed from what had been presented online. Paying an extra fee for seats that did not match the advertised arrangement was an unfortunate start to the journey. ##Seat Comfort Left Much to Be Desired## My assigned seat, 6K, lacked the level of comfort I anticipated for a long-haul flight. The cushioning felt inadequate, and the limited lumbar support made it difficult to remain comfortable for extended periods. I relied on extra pillows and blankets throughout much of the flight to ease the discomfort. Considering the premium price paid for seat selection, I expected a noticeably better seating experience. ##Customer Support Was Difficult to Navigate## Obtaining basic flight information turned out to be far more complicated than necessary. My first call was to an American Airlines representative in Detroit, who transferred me to another department, reportedly based in Chicago. There, I was informed they were unable to assist and was given yet another contact number. That conversation ultimately redirected me back to the Detroit office. After several transfers and repeating the same questions multiple times, I finally reached someone who could provide the information I had originally requested. ##Well-Maintained Aircraft, Inconsistent Cabin Experience## The aircraft itself appeared modern, clean, and well maintained, and the flight attendants remained courteous, attentive, and professional despite managing a full cabin. As the journey continued, however, the onboard atmosphere became noticeably less pleasant. Several passengers were disruptive and noisy, while the lavatories gradually became untidy, with wet floors, messy sinks, and cleanliness that declined as the flight progressed. ##Overall Impression## The professionalism of the cabin crew deserves recognition, as they handled a demanding flight with courtesy and efficiency. Nevertheless, the uncomfortable seating, confusing customer service process, and declining cabin cleanliness ultimately had a greater impact on the overall experience. Based on this trip, I would carefully compare other airlines before selecting American Airlines for a similar journey in the future. ##Reliable Journey & Smooth Arrival## The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

Worst experience ever. Booked ticket 9 months early. Then, at the gate, put on standby. We were…read moredirected to call customer assistance... no answer. Arrived in Spain, Bags missing. Eventually, they arrived 3 days late. At least the cabin crew was nice. I wish they ran the airline.

The Norse Atlantic Airways main customer service number is **1 888 669-0391™ or +1 (888)…read more305-48.03**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Smooth Reservations & Stress-Free Journey Planning The travel experience began with a reservation system that was straightforward, responsive, and easy to navigate. Business class features, including enhanced seating, flexible fare options, and priority airport privileges, were displayed in a clear and organized format. Comparing flight schedules, selecting preferred seats, and confirming travel details required minimal effort. Instant confirmation and a detailed itinerary ensured every aspect of the trip was prepared well in advance. #. Priority Airport Services & Seamless Departure Experience Business class benefits extended throughout the airport experience, creating a smooth start to the journey. Dedicated check-in facilities minimized waiting times, while expedited security procedures allowed passengers to move through the terminal efficiently. Lounge access provided a comfortable setting to relax, enjoy refreshments, or prepare for the flight. Priority boarding ensured an orderly and convenient transition onto the aircraft, allowing passengers to settle in without unnecessary delays. #. Elegant Cabin Environment & Exceptional Hospitality Stepping onboard revealed a thoughtfully designed cabin focused on comfort and convenience. Spacious seating and generous personal space created an ideal environment for working, dining, or relaxing during the flight. The cabin remained peaceful, impeccably clean, and carefully maintained throughout the journey. Professional and attentive cabin crew members consistently delivered warm hospitality, ensuring every interaction reflected a high standard of service. #. Efficient Arrival & Consistently Premium Experience The journey concluded with the same level of efficiency that defined its beginning. Inflight services were delivered promptly, maintaining a comfortable and uninterrupted experience from takeoff through landing. Upon arrival, priority baggage delivery reduced waiting time and allowed passengers to continue their travels with ease. Overall, business class successfully combined reliability, convenience, and premium comfort, providing a refined travel experience from start to finish.

Dial a toll free number 24x7 **Norse Atlantic is 1 (855) 657-470.OTM OR +1 (855) 657-490.O™TM…read moreAirlines for change booking & cancellation policy and also manage your reservations. , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Quick Reservation & Clear Travel Breakdown** The booking process felt efficient from the start, with a layout that made it easy to view flights, compare fares, and choose seats without confusion. Business class features were shown in a straightforward way, helping the upgrade decision feel natural and well-informed. Once the reservation was completed, confirmation was issued immediately along with a neatly organized itinerary that clearly mapped out the entire trip. **Smooth Airport Experience & Reduced Waiting Time** At the airport, everything moved at a noticeably faster pace thanks to priority services. Dedicated check-in points reduced waiting, and fast-track security helped maintain a steady flow through formalities. The lounge offered a quiet and comfortable environment to unwind before departure. Boarding was managed in an orderly sequence, allowing passengers to enter the aircraft calmly and without congestion. **Comfortable Cabin Setup & Consistent Service** The cabin environment provided a strong sense of comfort throughout the flight. Seating was spacious and supportive, making it suitable for both rest and productivity. The overall atmosphere remained calm, clean, and well-maintained from takeoff to landing. Cabin crew service was attentive and professional, ensuring requests were handled smoothly and at the right time. **Steady Flight & Efficient Arrival Process** The journey itself remained stable and well-coordinated, with each phase running as expected. Inflight service was delivered efficiently, maintaining a consistent level of comfort during the flight. After landing, priority baggage handling made the exit process quicker and more convenient. Overall, the experience reflected reliability, comfort, and well-managed service from start to finish. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

This is my second time flying with Delta out of JFK, and unfortunately the bag drop process seemed…read moredisorganized and chaotic. When I asked employees for assistance, several came across as short and dismissive rather than helpful. During this trip, I had to leave the security line and run back to an agent to verify information on my boarding pass. While the issue was eventually resolved, it caused a significant amount of unnecessary stress. The experience was made worse by a few snide remarks from staff members when I was simply trying to get clarification. Traveling can already be stressful, and friendly, professional customer service goes a long way in helping passengers navigate unexpected issues. I would appreciate a more courteous and supportive approach from employees in the future.

I would strongly caution anyone against relying on Delta for time-sensitive travel…read more I was booked on DL0738 from JFK to LAX. The flight was delayed multiple times while passengers were told the inbound aircraft had not even left Raleigh. After hours of uncertainty, Delta canceled the flight. This was not a minor inconvenience. I had a separate international Copa flight from LAX to Medellín the next day at noon. I needed to get to Los Angeles that night or very early the next morning. After the cancellation, Delta directed passengers to a rebooking line with roughly 200 people waiting. Their chat support placed me back in a queue after I explained the urgent situation. Phone support was inconsistent, and one supervisor call dropped. Delta did not provide me with a workable time-sensitive option to get to LAX in time for my international flight. I had to purchase an emergency replacement ticket on American Airlines AA177 from JFK to SFO in business class because it was the closest same-day West Coast option available. This experience was chaotic, expensive, and deeply stressful. Delta's systems failed at every point: communication, rebooking, customer service, and urgency. A refund for the canceled flight does not solve the problem when a passenger is forced to buy last-minute replacement travel to avoid losing an international trip. If your trip matters, especially if you have a connection, cruise, international flight, family emergency, or anything time-sensitive, think carefully before trusting Delta to get you there or help you when things go wrong.

China Southern Airlines uses Terminal 4 at JFK Airport. Some flights labeled as China Southern…read moreAirlines are codeshare flights operated by Delta Airlines, American Airlines, and Xiamen Airlines so Terminal 2 and Terminal 8 are used for those airlines. I flew China Southern Airlines from New York to China. We had a layover in Wuhan. The agent booking the initial flight from NYC didn't give us enough time to clear immigration, reclaim our bags, and check them back in. So we ended up missing our flight. China Southern rebooked our entire party on the next available plane which luckily was 3 hours later. They did this change without additional cost to us. I thought that was amazing because they did not have to do that! The flight attendants were excellent. They responded promptly and efficiently to everyone who pushed the call button. They anticipated passenger needs before they arose. The seats were large enough to make the 14-hour flight as comfortable as possible. Every seat has their own entertainment with a nice selection of movies, TV shows, and games. They kept the passengers stocked with pillows and blankets. They fed us multiple times and the food was relatively decent. The flights left on time and arrived early for the most part. On the way back to the States, I was able to speak with the ticket agent and they checked our bags all the way through which should have been done initially by the agent who booked our tickets so China Southern arranged that for us as well. I have nothing but good things to say about China Southern Airlines and I would fly them again :-)

I flew El Al to Israel on a Birthright trip about a week ago and also yesterday. I had vastly…read moredifferent experiences both times so I'm settling on three stars. The first time, we were on a very old airplane. It was about a 10-hour flight from JFK to Tel Aviv, so it would have been nice to have had some entertainment. There was a TV screen from 1984 on the back of every chair, and it played movies that kept cycling through, AKA you could not control the start or end time of it. Coming home, we were on what I was told was a Dreamliner, and it was very modern and much better. Each seat comes equipped with an iPad type of screen and there was a large selection of movies, TV shows, and even books to choose from. The food was actually very good for the most part, for breakfast yesterday they fed us omelets and I don't eat eggs, so I asked for something else, but they didn't have an alternate (they said they had ran out). Since I can't eat dairy either, and the breakfast consisted of yogurt and other dairy things, I was stuck eating the bread and the small cookie. On the newer plane that we got, the seats reclined far back, which I thought was a good thing at first... Until the rude passenger in front of me put her seat down all the way for the entire 12-hour flight. I initially asked her to move it up a little bit and she did move it all the way up (more than I expected). Later, she reclined all the way back again, and I asked her to move it up a little, to which she flatly replied, No. She must have told the flight attendant that I asked her this, too, because the flight attendant then asked me not to "tell" her that she has to put her seat up. (I didn't TELL, I asked....) Other than that, the trip home was much better than the trip there, due to the modern plane and the snacks and amenities offered.

So far my least favorite airline. Well, except for maybe United. I hate United. My first trip to…read moreIsrael. 11 hours. Started out getting on the plane thirty minutes early, all is well with the world. Sit down. Wait. Wait. Keep waiting. We left 80 minutes late. Guess how many announcements they made. I'll wait (I did already for so long). Yup, that's right, 0. We literally sat there from 11:20pm through 1:10am with not one announcement. So we finally take off, things are fine. About seven hours in, the elderly woman next to me tried to in-recline her seat in business class. Nope. Unsuccessful. So the staff comes and tries to fix it for ten minutes while she's standing next to them. She's 80 for chrissakes. Let the woman sit. So after over 20 minutes of this, they offer her first class, she wants to stay with her family, so they give her my seat and I take the first class seat. Yay. It's so....average. Literally the only difference between first class and business class is more leg room and better waitstaff. It's not special. So super long story long, coach would have been a nightmare, entertainment doesn't exist (there's a TV but it one from the 1980s with programming from the 19th century), there's no Wifi or outlets for an 11 hour plus flight, and the food isn't good. So why two stars? Well the seats are comfortable. I slept better on that plane than I do in my bed. I wouldn't go at all in coach, but business class is fine. And I felt safe which can't be understated. Back again and it's worse than last time. 2.5 hour delay with no announcement why. So for three flights, I've had waits of 1, 1.5 and 2.5 hours, respectively, and numbers of announcements of 0,0 and 0. My friend is in coach and he says that it stinks unbearably. It's also very warm, as the air isn't on despite us being on the plane for twenty minutes. I'm still not going to give it 1 star since I sleep so well in business class on these recliners, but this airline doesn't have much else going for it.

What happened to this airline? Never took before but today's experience was terrible just trying…read moreto purchase tickets. I had to call and could not do this online as we have a child flying with a different parent each way. I was trying to purchase tickets to Vienna today. Called the number online Austrian Airlines listed as 1 (800) 843-0002. Pressed 2 for United States, received message, "for organizational reasons, you will be redirected to Luftansa." I spoke with two representatives for which when they went to try to book the line was connected but remained silent - they didn't respond further without telling me to hold. I then called back and spoke with a lovely man Derriek who was reportedly able to make the reservation and took my credit card information, but didn't give me a confirmation #. I called back and rep Porgy said he could not find my reservation. I requested to speak with a supervisor Gabby who also could not find my reservation and said we could try to rebook so in the process of checking flights and giving her all our information, she kindly went to check how much extra baggage would be, but then returned and noted that since it was an austrian air flight, she could not book for us (?!!!) She said I would need to call Austrian Air. When I told her that I DID call Austrian Air and that the phone redirected me to her organization which I thought was Luftansa. I asked for Austrian Air's number and she gave me516.738.4422. I called that number and received a recording that it was a customer feedback line to which no live person would answer (!!!) I left a message to notify them of the issues. I then resorted to a travel agency. However, when just double checking if the Austrian Air number really did route to Luftansa, I got representative named John, who said they were a "Miles and More" Star Alliance center who would be able to book any of the star alliance airlines including Austrian Air and Luftansa. But THAT call got disconnected. This was so crazy and wasted hours of my day. I'm very disappointed by these airlines and wish they had the decency to at least be upfront about whether they could book or not and do it in a timely/professional fashion.

I am shocked by my own positive review of Austrian Airlines from exactly the same time last year!…read moreThis time, it was all largely awful as follows: 1- Tight, cramped seating that made the 8 1/2 hours really miserable. The aisles are so narrow that the flight attendants who walk aggressively, the carts, and other passerbys constantly knock into people in the aisle seats. 2- Barebones amenities: Poor entertainment choices on flights to and from JFK. Lots of 'B' movies and TV. 3- Poor quality food: Vegetarian dinner was simply pasta and tomato sauce- no vegs, no nothing. Breakfast was a hard sweet roll and the coffee was beyond awful 4- Filthy/dirty bathrooms! On most other airlines, the staff will check periodically to make sure the bathrooms are bearably clean. NOT on Austrian. How utterly disgusting after many hours in the air! 5- Hot and stuffy in the cabin with no ability to manually adjust air flow above our heads and the staff kept it warm- probably in the 80s. Who can sleep in such heat?? 6- Check in at the Vienna airport for Austrian Airlines is incredibly barebones. No personnel to check you in. Instead you must use the confusing machines, with only one assistant to help people use the many kiosks. The only personnel are the 2 people to receive your checked-in luggage. The Austrian Airlines experience was so poor that I now dread using them again if I want to return to Vienna. I probably would even chose using Luthansa with a stop, in order to avoid this really terrible airline!

Flight from JFK to Guiyang via Chongqing and Shenzhen. Zero stars if I could. JFK flight was very…read morecrowded and service as barely existent. Movie monitor paused every 15 seconds. I would not recommend this airline unless you have no other options. My connecting flight from Chongqing to Shenzhen sat on runway for 4 hours. This delay gave me little time to change over to the Guiyang flight. Hainan flight staff offered to have ground staff meet me at the gate in Shenzhen to get me to my Guiyang flight upon arrival. But there was no one to meet me at the gate and was told to go to the baggage claim to get my luggage, re-enter and re-check bags in the departure level. Thus missed the flight and Hainan handed me off to China Southern Airline, another mainland carrier with horrible service who botched my ticket. Overall a very negative experience. Very dishonest customer service too. Good luck if you have any problems because they do not know how to do anything but lie.