JetBlue has one of the best loyalty programs available. Mosaic customers that reach level 4 are well treated and the appreciations is displayed by access to lounge in JFK . Ad they grow it will be better and expanded to other airports as well. They need to include the Barclays card in this program like Delta and AmEx. They bring said I have the following suggestions: Access to the airport is under construction for years now and years to come. Boarding the disabled first slows the entire process when if they were boarded last with only checked bags and seating specified for disabled so they exit last it would improve the process for all the regular passengers. It is usually a miracle when the plane lands that many can now eagerly walk briskly off the plane. Also designated boarding rows are not consistently utilized by all airlines and should be. read more

When you board the plane and see a weird brown stain on the seat beside you, it's not a good first impression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga. read more

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Jet blue! how could you be any worse!!! long hold times online for an hour plus!! and then getting disconnected !!!! after an hour wait. then locally never picking up the phone after calling 6 times!!! just trying to change a flight!! and the airport kiosk in JFK is not efficient at all. took a half hour to get through customs....and I have TSA!!! read more

I can't say enough great things about JetBlue. Price is right... Haven't ever experienced delays with this airline, and, yet still give you free snack options with light beverages. read more

JetBlue Airways - Airlines Near Me - Jamaica, New York

Our plane had a few issues before takeoff and the engine needed to be worked on. In that moment, I was completely fine with waiting -- I'm a take your time type of girl. I only have one life to live, and I'd much rather be safe. The highlight of the trip was definitely the flight attendants, especially Noemi! Noemi, if you ever come across this, please know how much I enjoyed your energy. You bring joy in such a professional yet down-to-earth way. Flights truly need more attendants like you! During the flight, I watched the Claressa Shields movie (which was really good), snacked on my plantain chips, and sipped on cranberry juice. We made it safely, and when we landed, we had a cheer for safety moment. read more

JetBlue Airways - Outside - Airlines Near Me - Jamaica, New York

My overall in flight experience was phenomenal. Especially, Beto, the flight attendant. My 3 issues are: 1. The meal vouchers 2. Perks 3. Delayed flight Loooong story short, the flight was delayed by 4 hours, I was issued meal vouchers that I could NOT retrieve within the 24 hour time period, the system glitched so I was not able to use my perks as a TrueBlue member that I am entitled to, so I called customer service. The first representative was having phone issues, so she just hung up on me. After I called again, the second representative (Precious) stated: 1. Precious said she could not reissue the meal voucher (which was a credit to my JetBlue credit card, not a monetary refund) 2. Precious stated that jetBlue's computer system glitched and she's sorry. She then stated that I am more than welcome to book another flight before 1/31/26, and use my perks before my perks expire on 1/31 (because I can just book a flight anytime.) 3. The flight had an uncontrollable delay, so there will not be compensation issued. I've been a True Blue member / card holder for 10 years, and I typically am satisfied with jetBlue. This is not good customer service AT ALL! After escalating my issue to a supervisor, Julie took the time and patience to explain everything from her end. (She was a gem!) 1. I was issued the $12 meal voucher per traveler in the form of a credit. (Thank you). 2. The perks issue was not resolved, so I am out of luck for THEIR computer glitch. 3. I was not issued ANY compensation for the delayed flights, due to the agent(s) documenting the reason code multiple times with two (2) different reason codes. Therefore, it was undetermined what the actual issue was AND as a result it was deemed that I would not be compensated. UNREAL! read more

I loved flying with Jet Blue when they had flights out of LGB, so I decided to fly again with Jet Blue from a different airport. I was in first class or what they call MINT class on their Air Bus 321 going and 321 neo coming back. I sat in 4A going and 1A coming. A321 had a different seat configuration than A321 neo. On A321, I picked an even row seat as these are single seats and larger than the ones in odd numbered rows. On A321 neo, the seats in row A are their mint studio seats and are larger than the mint suite seats in rows B onward. Both ways I really enjoyed the lie-flat seat with the soft comforter and pillow. Mint Studio has the largest TV on a U.S. airline and extra space/side seat in case you have someone flying with you come to sit and chat. It is very private as it has a sliding privacy door. FAA regulation only allows to close the privacy door if 5 or more flights attendants are on board. Also, Wi-Fi was included along with meal service, alcoholic and non-alcoholic drinks, and 2 checked luggages in mint class. Directly behind the last row of Mint Class there is a snack pantry available to all passengers to get more snacks than what is handed out. I thought this concept made for efficiency. If you wanted a snack you can get it without having to wait for a flight attendant. The food options were great and tasty. The staff all had great attitudes and I felt at ease flying with Jet Blue. read more

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This airline is the worst! The people working here are rude and unhelpful. They have a power trip. Had one lady yell at people to move a foot forward repeatedly. Think this airline has really low morale. People seem to hate their jobs and want to take it out on the customers. So better! Worst airline ever! Happy Yelping! read more

If i could put 0 i would I've never experienced in my entire life. they cancel out flight mid air for out connecting flight. then proceed to keep us in air doing circles for 20 mins and ended up taking us to Boston instead of JFK I have a five month old and they didn't even give me water. Had us waiting inside the plane at Boston for four hours. 0/10 no for real. with no food i've been more than 24 hours traveling and they refuse to refund us or even give us meal vouchers or hotels to stay at they keep delaying our flights every hour worse experience they lost a lot of costumers today read more

Flew out of JFK the other day and it was a mediocre experience. Booked via a corporate travel agent and everything worked. Purchased economy and was able to purchase an Even More seat that also included priority security along with priority group A boarding in a separate transaction. The JetBlue app was great and was able to check-in 24 hours prior to my flight, including my Trusted Traveler number for TSA Precheck. Tracked my incoming plane before leaving Manhattan and was pleased to see my plane waiting at JFK since the night prior. Upon arrival to JFK, received a collection of texts, in-app notification, along with emails informing me of a 2 hour delay. Turns out they had to ferry a plane from Boston to JFK, which was also delayed by an hour, resulting in a 3 hour delay. At the 3 hour mark, JetBlue brought out mini waters and snacks that were identical to the ones that are found in the JetBlue pantry on board. Interestingly enough, this was also our boarding. I'm not sure if it was the agent, the mic, the speaker by the gate, or my ears, I wasn't able to hear a word that the gate agent was trying to say. It appears that all of the passengers around me were also having similar listening comprehension difficulty. Once on board our ~1.5 year old A321neoLR, the cabin featured larger overhead bins for storing luggage like a taco. Group A boarding is almost a must on domestic flights in order to secure a slot in the overhead bins. The Even More seat at the Emergency Exit row was gigantic at 37" of pitch. My understanding is that my row didn't recline. I've stopped reclining when flying Economy nowadays. The IFE was great featuring personalization in addition to DirecTV, TV shows, movies, and audio. Despite being a new plane, the seat cushions were starting to wear out, making the ~6 hour flight rather uncomfortable. Cabin crew were all in JetBlue uniform with their name tag. Some opted to wear tight nitrile gloves. Once in the air, cabin crew thanked the Even More passengers for their business and offered some chocolate chip cookies. This was followed by in-flight purchases, complimentary snacks, and then complimentary beverages. JetBlue's competitive advantage seems to be unlimited premium snacks along with their inflight pantry concept. It was also odd that the seatbelt sign was left illuminated for the entire flight... read more

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I never had problems with Jet Blue and luckily they got a point system where you can earn points and rewards for using Jet Blue and apply your points to your next trip using Jet Blue. The flight attendants always pass out chips or cookies and I always get the blue chips. The chips taste very good and are very crunchy. We also get juice or soda and they have to pour in a plastic cup instead of giving you the can. These Jet Blue planes have tvs for each chair. Headphones have to be paid if you don't have one on hand. read more

When we fly from the west coast to the east coast, we usually fly Jet Blue. Flying from SFO to New York on a red eye works for us. Ticket prices are fabulous and the terminal has all you need while you wait for your plane to arrive. Flight attendants are gracious and the plane is clean. Don't forget that some in flight food items are not available on flights in the air after 8pm. You will get as many beverages as you would like and snacks too. There is free wi-fi on board and outlets to charge your ipad, phone, or laptop. Don't forget that if you book your flight using your Jet Blue Premium credit card that you get one bag check-in per ticket. Thank you Jet Blue! In fall of 2025, the Jet Blue Airport Lounge is supposed to be open and available in JFK Airport. read more

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58 passengers on a 200 seat plane and they forced us all to sit 3 per row in the front and back of the plane very uncomfortably and no air 90 in the cabin read more

JetBlue Airways - Empty seats we can not move into - Airlines Near Me - Jamaica, New York

JetBlue's main hub at JFK is T5, and all JetBlue flights departure at JFK are from here. I've experienced that their local staff weren't as helpful as other crew from different hubs. read more

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JetBlue's gate employees at JFK actively mock and disrespect Asian travelers when they ask questions. Flight 2715 on April 13th, 2026: A little before boarding at around 4 PM EST, it was announced at Gate 509 that boarding groups D-F would have to gate check their bags. I complied and went up to the check in desk. When I went, I calmly asked what "my rights are in case my luggage gets lost." The employee in question and in the picture looked at me and very condescendingly said, "your rights?" When I clarified that I wanted to know if I would be compensated in the unlikely event my luggage was lost, she answered my question dismissively and said under her breath "so confusing." I replied "Why is that confusing? I just want to know because I don't usually check a bag." She ignored me, and did not give me her name or employee ID. I was mocked right in my face for simply asking a question that this woman deemed "confusing." It was beyond disrespectful, and most importantly I was outright ignored when trying to confront her about her behavior. I am a solo Asian traveler and I believe that I may have been discriminated against or mistreated due to bias about my intelligence, common sense, or language skills. No person should ever be treated with outright, blatant disrespect for asking a question, even one that someone else thinks is "confusing" or unnecessary, much less a representative of an airline. I am very disappointed to see that other Asian travelers have had similar experiences. I hope that people, especially in the Asian community, will reconsider flying with JetBlue until these issues are resolved. read more

Jetblue Airways is my favorite Airline to fly out of Las Vegas to New York City, JFK. JetBlue Airways flying out from JFK, Terminal 5, to Las Vegas, offers a variety of non-stop flights in the morning and evening to Las Vegas. A lot of times I'll fly out Friday evening or Saturday morning from JFK. Usually, JetBlue Airways departs on-time from JFK. The flights are always packed to Vegas though! Boarding is super quick and organized! Jetblue is one of my favorite airlines. During the flight, you'll have access to a TV and a charging station, on most planes. TV options include free movies, music, and DirectTV during your flight. JetBlue also offers complimentary drinks such as soda and coffee. Snacks are also provided. I think right now, they offer pop chips, pretzels and 2 other options! My flights into Vegas are early, usually by 10-20 minutes. The only other airline I'll fly is Southwest, which is a completely different experience than JetBlue, but JetBlue is my preferred airline if I am going from Vegas to the Northeast, like New York City! Prices are usually cheap if you book in-advanced. If you need to make a change same-day, depending on the ticket you booked, you can change to an earlier flight for $75.00. Team members are amazing on the JetBlue flights! read more

JetBlue Airways - Airlines Near Me - Jamaica, New York

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I really like JetBlue, it's always affordable and easy to navigate the website. The staff is nice and never rude. They try to stay organized. The seats on the planes are decent but the restrooms are soo small. I wish they were a bit more spacious with the restrooms and seats. Otherwise, great airline read more

So far they changed the flight time 3 times. Don't know when I'll leave, they do this frequently. I missed several rides and my plans are ruined. Delta from now on read more

I fly jetblue regularly. Never had any complaints. I've been lucky and never had a significant flight delay. Gate agents are always pleasant and flight attendants are always nice. They seem to have the best prices and schedules so I'll continue to fly with them. Their phone app is great and I highly recommend all flyers have it. read more

ABSOLUTELY RIDICULOUS! They did. It follow their own rules. They kept on on board for more than 2 hours-our flight delayed for 5 hours and then last minute...CANCELLED. no other flight options were offered that night, or via email by 24 hours as we were told. We HAD to make it to Vancouver to catch our cruise. After chatting and speaking with several agents, one actually told me she would reimburse my transportation and hotel for the night. Then everyone else said otherwise. I have all chats saved. Plus well each traveler should've received $100 travel credit due to delay over 4 hours. I'm not happy with their customer service. Do they think we are uneducated and unseasoned travelers? read more

JetBlue Airways - In writing to receive reimbursement! - Airlines Near Me - Jamaica, New York

I seem to find all the reiterations of names each time I check into an airline terminal or actual carrier. How many times can you list Jet Blue. My guess is that a different way of listing them effects a new review. This one is pretty much a copy of what I have said before. I can't say enough about JetBlue, it is an amazing airline. It has always been a great airline. Jetblue has always been my airline of choice but can't always be my airline based on destinations. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. Their free hi speed WiFi is a definite plus. Easy to connect and use. I don't mind flying, really I don't. When I do, I find Jetblue does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Jet Blue is the way to go. Today was the first time my flight was delayed by 2 1/2 hours. That means when the plane took off, we should have been landing. They actually brought out some water and snacks for the passengerd while we were waiting. They are a class act. KUDO's to the team at Jetblue read more

JetBlue Airways - Early morning flight. - Airlines Near Me - Jamaica, New York

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I have never written a negative Yelp review, but I'm sharing this so other travelers can learn from my experience. JetBlue's app displayed my JFK to Las Vegas flight as cancelled. I relied on that information in good faith. I later learned that the flight operated as scheduled. As a result of this misinformation: I cancelled my reservation believing the flight was cancelled I missed a long-planned trip and concert I spent weeks during the holidays trying to get clarity and accountability JetBlue has acknowledged that the cancellation message appeared, but has refused to acknowledge that it was an error in their system. They closed my case with a "final decision" without allowing me to submit all available evidence, including screenshots with timestamps showing the cancellation message appeared before the time they claim I cancelled. I am not asking JetBlue to say the flight was cancelled. I asked only for written acknowledgment that incorrect information was displayed in their app and influenced my decision -- something that would cost them nothing. That request was denied, and communication stopped. My advice to travelers: Screenshot everything Do not rely solely on the app for flight status Be prepared for limited accountability if something goes wrong This was one of the most frustrating customer service experiences I've had with an airline - ever. read more

I had a long-lasting grudge over JetBlue wrongly erasing my miles, but the JFK operation is more pleasant than the average experience. Security lanes were relatively brief and workers were helpful (yes this is partly a TSA thing not an airline thing but for whatever reason this was was smoother than other airport excursions). Outlets were abundant, the bathroom was clean. (Revising to 4 from 5, wrote the review while about to take off, feeling less generous after a maintenance delay and a return to the terminal (Updating once more. Still at the airport at 6:33 instead of the 2:15 flight. But they did give out snacks, plus a $12 food voucher, which wasn't accepted at the place I tried to use it) read more

What was once a decent airline has become horrendous and will get worse with the merger. Bad customer service , over priced and overcharged. Have been flying for years and will no longer. Any perk they tell you you've purchase is BS. Staff unhelpful and they've eliminate food on flights - chip and crap on a 7 hour flight . I am beyond frustrated with this horrible airline read more

Love JetBlue. This is definitely my go to airline hands-down. Customer service is always nice. Everyone's always helpful. TSA is usually a breeze always worth my money I would recommend. read more

JetBlue Airways - View planes - Airlines Near Me - Jamaica, New York

Very disappointed in JetBlue's customer service. My flight was canceled with little assistance offered -- I was rebooked two days later, which was completely unacceptable. I had to purchase a same-day ticket with Delta to get home and received no compensation from JetBlue. To make things worse, I only got a $48 refund on a $197 ticket. I ended up spending over $400 just to get home. While JetBlue blamed the cancellation on weather, other airlines -- including Delta -- were flying out at the same time. It feels like "weather" is used as a blanket excuse to avoid refunds or accountability. Even budget airlines like Frontier offer a credit or some gesture of empathy. JetBlue offered nothing. This experience has made me seriously reconsider flying with them again. read more

Nothing went well lol. Lately their planes run over an hour and a half late every time. They have no regard for their clientele

I want to sincerely thank Johanne from Just Ask! for JetBlue I've never missed a flight... let alone while already at the gate but I made a rookie mistake by wearing headphones & sitting behind a barricade, completely missing the boarding call. Thankfully, Johanne stepped in to help me & was incredibly kind while reassuring during a moment when I was feeling pretty emotional. Her patience & support meant so much, thank you again for turning a stressful situation into something manageable! read more

JetBlue has become my preference for travel. I use their JetBlue Vacations for many of trips because it makes it a much easier process. I believe the leg space is ample, which is vital for me, due to my height. The staff is friendly and cordial-- the snacks are great and usually the prices are fair. read more

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7 hours late and they did not update the status until an hour before the flight when they could have a few hours earlier and saved us a horrendous wait at the airport. Sheesh Jetblue. Boo! Btw, I interacted with multiple staff both at the gates and the "help" desk and they were uniformly lethargic, uncoordinated, rude and incompetent. It's called the "just ask" counter. What a joke! What they don't say is..." you will be met with annoyance, bored no's, stares and a reluctance to care even one iota". This is a cultural issue and not going to get fixed anytime soon. I am done flying Jet Blue aka "beat up black and blue". read more

JetBlue Airways - Airlines Near Me - Jamaica, New York

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I have flown JetBlue for over many years and this was my worst flight time experience ever. It began on November 10th at about 4:00 am My flight from 6:00 Am to Fort Lauderdale got cancelled and became a 7:00 pm flight instead after a back and forth agent who asked if I wanted to go home and return the next day. Did I mention at first he tried to tell me I was there on the wrong day!! How would I have gotten in through TSA if I did not have a boarding pass that suddenly disappeared???? What tricks they play regardless of problems with traffic controllers not getting paid so delays were expected. I was never compensated with food vouchers as I waited long stay that included breakfast lunch and dinner stay. Arrived at Fort Lauderdale at 10:40 pm. My return from Fort Lauderdale to NYC was on time and uneventful. I am thankful for that! read more

This airline is in Terminal 5 of JFK airport and gets the job done. Free wifi on board didn't work... Also, the seating is chosen when you buy your ticket. Seats are not too comfortable, but there's entertainment on the screens. DirecTV, movies, etc. A cup holder and tray table are provided too. My flight was delayed one hour while here and the staff were very apologetic. I was notfied via email about the delay time, but not given notice about the gate change! I was very confused walking around the terminal. Luckily, I was able to ask some staff to help me... but it would have been nice to be notified on my own. FUN FACT: There's a section by Gate 10 called the "Juice Bar", which is convenient bar space to charge any electronics. There's so many outlets, you can charge multiple devices! read more

JetBlue Airways - Airlines Near Me - Jamaica, New York

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I am extremely disappointed with JetBlue. During Hurricane Melissa, my return flight was canceled, and I was stranded in Jamaica for 9 extra days with no clear communication or assistance. JetBlue offered no compensation, no hotel accommodations, no meal vouchers, and no support -- just vague reassurances that went nowhere. It's unacceptable for an airline to abandon its passengers in the middle of a natural disaster with no plan or empathy. I expected at least some level of care or reimbursement for the massive inconvenience and expense, but JetBlue provided nothing at all. After this experience, I've completely lost trust in JetBlue's customer service and crisis management. Travelers deserve better. read more

At JFK around 3:30am, line wasn't too long but check-in took a bit of time, with 1 person only at the desk for the general line and 2 other desk agents were for those needing assistance, etc. Staff were ok but friendlier at the Punta Cana airport than JFK. Small planes to and from Punta Cana. 4 hr ride. Not as well maintained inside. When there was turbulence, felt them a lot. My screen was working one way - need to purchase headphones but was ok with closed-captioning. Screen just turned off on the plane ride back though so shared my hubby's screen to play solitaire :) After landing at Punta Cana Intl Airport, we exited via a ramp onto a shuttle bus. Was easy. Not the same for our departure flight. Front and rear plane doors were opened. The front door had the ramp. Our seats were in the back of the plane so we were pointed to the rear entrance with stairs. At least we were ok carrying our carry-ons up the steps, and my knee was ok that time. Complimentary drink (soda/juice/coffee/tea) and a choice of snack were given. Very tiny restroom space. read more

Twice in a row the airline cancels late flights and leaves passenger stranded. And they rebooking it's for the same doomed flight. read more

JetBlue Airways - Stranded passengers. Canceled, super delayed flights. - Airlines Near Me - Jamaica, New York

Simply the worst. 9 hours in delays in a round trip flight from JFK to MCO. That completely eats into any of your life with zero regard for any meaningful customer 'giving a sh!t'. Oh, they credited me $200 for future jetblue charges - I would rather wipe my butt with the credit and leave it on one of these old broken potentially unsafe planes. 9 hours!!!!! And it's incompetence- gates not ready, equipment failures, lack of a first mate. This is horrible. And if a Spirit merger goes through, you better believe it will get worse. read more

JetBlue Airways - Had to wait two hours for once in the air on the redeye for food, I should have skipped the meal and slept instead. - Airlines Near Me - Jamaica, New York

I haven't flown with JetBlue in awhile and was surprised by the space on this aircraft. There was suppose to be free wifi on board but it was not working. They did have movies on the screen for entertainment but it was only in English. So my grandma couldn't watch anything. Plus, they do not give out earbuds for you to use on the flight, so you need to make sure you bring your own. The leg space on board was enjoyable and the real winner for this review. The comfort of the seats were okay. The inflight experience was okay. I was seated behind a family with 2 kids. The kids were probably around 6 years old. They were very loud, jumping on the seats, not really wearing their seatbelts when their mom asked and yelling for a good portion of the flight. I just put my earbuds on to listen to music or watch a movie to try to enjoy the flight. The passenger behind me though was very expressive about how annoyed she was with the noise from the kids in the row ahead. She probably did not have earbuds to cancel out the excessive noise :/ We were served complimentary drinks (sodas/water/teas) and a snack about an hour and so into the flight. We were then told during the flight that if we wanted any more drinks or snacks during the rest of the flight to feel free to grab it ourselves. The snacks and cold drinks were located after the business class seats. I missed part of the announcement regarding the hot drinks. I went to grab a snack from their cabinet later into the flight and tried to ask the flight attendant sitting there about getting a hot tea. I wanted to clarify that I should go to the back and ask the flight attendant there for it. I was sitting in row 11 and wanted to check before walking all the way to the back before doing so. This flight attendant gave me a little attitude and was a little rude because I interrupted him from his book to ask him this clarifying question... Our flight was scheduled for a 4pm departure from JFK to SFO and it was actually on time. I was a little worried because the flight that was scheduled for 1pm that day was delayed until 3:50pm. The experience from scanning our passes to getting to the plane doors were good. I was able to walk in with my grandma and board earlier so I could help her with her luggage. Other than some attitude from the flight attendant, the loud kids and no wifi on board, the overall experience was okay. I appreciated the large leg space, quick boarding and convenience of grabbing snacks ourselves during the flight. read more

JetBlue Airways - Airlines Near Me - Jamaica, New York

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A follow-up doctor's appointment caused me to cancel a round-trip flight back in December 2024. Instead of JetBlue giving me my money back, you gave me credit. Ok, fine, but when it was time for me to use that credit, I was kept on the phone for over four hours, before one of your associates would schedule a new flight. Mind you, as hard as I tried, I was not allowed to book the flight myself online, hence the reason I had to call-in, which by the way, meant I had to pay $50 to have someone at JetBlue book that flight, leading to the JetBlue associate booking me on a flight with a 31 plus hours layover. Fast forward to the BOS to JFK flight, which was delayed from take-off at 7:50 PM to take-off at 9:12 PM with at least two gate changes. And finally, again, that 31 1/2 hours layover between the JFK to ORD flight is uncomprehensible. Not only that, but the JFK to ORD flight, which was supposed to depart JFK at 8:00 PM Sun, Dec 28, did not leave until 8:45 PM that night. Well guess what, I CANCELLED MY FLIGHT, the JFK to ORD. Let me explain. After trying several times to check-in on the kiosk and being told to see a representative, and two times of standing in long lines to speak to a JetBlue representative to move up my flight and being told the last flight to get on was due to leave in a few minutes and it was too late to switch me over to that flight and "there is only one flight a day from JFK to ORD", I HAD TO CANCEL MY FLIGHT. And standing and sitting on the floor of JFK airport (because there are no seats/chairs), for thirteen plus hours, not being able to check-in more than 24 hours before my flight, I begrudgingly CANCELLED MY FLIGHT. Yes, I cancelled my JetBlue flight from JFK to ORD and booked a flight with SUNCOUNTRY airline leaving at 11 AM to Milwaukee on Sun, Dec 28, nine hours before my JFK to ORD flight was due to leave JFK. Mind you, I had to pay just over $448 for this new flight because of one of JetBlue's incompetent (for lack of a better word) associate. And not only that, now I am not flying from JFK to ORD, but from JFK to Minneapolis then to Milwaukee. So JetBlue, that flight credit of $132.05 for a $1,112.96 round trip where I cancelled the last leg of a five-leg trip; you can keep that credit. It's of no use to me because, like I said earlier, I WILL NEVER FLY WITH JETBLUE AGAIN! Nor will I advise anyone I know to do so. read more

I had a good flight going to Las Vegas, the leg room was good and the seats were a good fit also. The stewardess was very pleasant and professional. I hadn't been on a plane in a while and was very nervous on the takeoff, but with my daughter by my side, I was good. The only problem I had was when we landed and was supposed to get a credit of $20 for an Uber. No one knew anything about it, so we had to pay to the Strat Hotel. I would have given 4.5 or 5 if I had my credit for the Uber. The landing was great, and we landed a little early. read more

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Easier leaving out of LGA airport for me... The only resolve would be to make a doorway at the hangar that houses JetBlue flights and I'm sure that's not going to happen. read more