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    Emirates

    4.0 (15 reviews)

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    Indera H.

    We recently flew Emirates for the first time going to Dubai and India. Our plane was the Airbus A380. After take off you're given their menu of meals that will be served on the flight, this also includes drinks (alcoholic and non-alcoholic). The food was very good, regional cuisine, along with snacks and juices available in the pantry or served. We were also given amenity kits which are filled with travel essentials such as toothbrush and toothpaste, sleep mask, socks, and ear plugs. Since the flight was 12-14 hours long, pillows and blankets are also a staple. My only issue is that the meals are served and then the drinks are served approximately 30 minutes later after the meal had been consumed. Otherwise, very enjoyable trip.

    Emirates Business Class

    They deliver the best 5 star service from any business's flight this far. It's such a great experience. It made each flight to Dubai great. They serve great food, drinks, mattress for you business's class seat, great movie section & a private bar area for business class only. All of these features are in the top level where your seats are. Fun on the plane!

    Flight to Milan Italy on Emirates airlines in business class.

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    3 years ago

    Great airline took it from JFK to Dubai. Food was good but the flight attendants were not great.

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    Review Highlights - Emirates

    We recently flew Emirates for the first time going to Dubai and India.

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    Norse Atlantic Airways

    Norse Atlantic Airways

    2.6(97 reviews)
    1.0 miJFK Airport

    Norse Atlantic Airways U.S. hotline operates 24/7. Call +1 877 (456)-(2077) or +1 (855)…read more470-(0503)™, the airline's main 'customer service' telephone number, for new reservations, ticket changes, cancelations, rebooking, refund requests, group booking and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! The 24-hours, toll-free Qatar Airways customer service and reservations number is 1 (877) 456-2077™ or +1 (855) 470-0503. This line is available 24 hours a day, 7 days a week for flight bookings, changes, rebooking, group travel, cancellations, refunds and general customer support. *Effortless Booking & Clear Travel Setup* I chose JetBlue primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, JetBlue offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. *Priority Airport Experience & Efficient Flow* My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. JetBlue customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. *Comfortable Cabin & Calm Environment* Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. *Reliable Journey & Smooth Arrival* The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly.

    The official Norse Atlantic Airways primary customer service (toll-free) number is +1…read more844--(239)--04.22 or +1 844**239-04.22, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Thoughtfully Designed Reservations & Stress-Free Travel Preparation** The experience began with a reservation process that emphasized convenience, clarity, and flexibility. Every stage of booking was presented in an organized manner, making it easy to compare schedules, fare options, and business class privileges without unnecessary complexity. Seat selection was simple, additional services could be reviewed effortlessly, and pricing remained transparent throughout the process. Confirmation was issued immediately after completion, accompanied by a comprehensive itinerary containing all essential travel details. Having every aspect of the journey clearly documented from the beginning created a reassuring sense of organization and made preparing for the trip remarkably straightforward. **Exclusive Airport Privileges & Relaxed Pre-Flight Experience** Arriving at the airport highlighted the value of premium travel. Dedicated check-in facilities significantly reduced waiting time, allowing the departure process to begin efficiently and without the usual congestion. Priority security screening further streamlined airport formalities, creating a smooth transition toward the departure area. Lounge access provided a welcoming environment where travelers could relax, enjoy refreshments, catch up on work, or simply unwind before boarding. The calm atmosphere offered a welcome contrast to the busy terminal, enhancing the overall airport experience. When boarding commenced, priority access ensured passengers entered the aircraft comfortably, avoiding crowded queues and allowing ample time to settle into their seats. **Refined Cabin Design & Elevated Onboard Experience** Stepping into the business class cabin immediately revealed an environment focused on comfort, privacy, and functionality. The spacious seating provided generous personal space, making it equally suitable for working, dining, or resting during the flight. Adjustable seating positions and thoughtful cabin design contributed to a relaxed atmosphere throughout the journey. The cabin itself remained quiet, impeccably maintained, and pleasantly illuminated, creating an inviting environment for long-distance travel. Throughout the flight, the cabin crew consistently demonstrated professionalism, attentiveness, and genuine hospitality. Service was delivered efficiently yet naturally, with requests handled promptly and every interaction reflecting a strong commitment to passenger satisfaction. **Consistent Inflight Service & Smooth Flight Operations** The journey maintained an impressive level of consistency from departure until landing. Every aspect of the inflight experience was managed with careful attention to detail, allowing passengers to enjoy uninterrupted comfort throughout the flight. Meals and refreshments were served efficiently and presented with care, while the overall service remained well-paced and unobtrusive. The aircraft operated smoothly, creating a calm environment that made the journey feel both productive and relaxing. The combination of reliable operations and attentive service contributed significantly to an enjoyable travel experience from beginning to end. **Efficient Arrival & Memorable End to the Journey** Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

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    Norse Atlantic Airways - The official main 24/7 "customer service" (toll-free) telephone number for 'Norse Atlantic Airways' is +1 (888) 399-3809TM or +1 (888) 399 3

    The official main 24/7 "customer service" (toll-free) telephone number for 'Norse Atlantic Airways' is +1 (888) 399-3809TM or +1 (888) 399 3

    Norse Atlantic Airways
    Norse Atlantic Airways

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    Qatar Airways - Beef and potatoes  Barley salad  Bread  Dessert

    Qatar Airways

    4.0(32 reviews)
    0.6 miJFK Airport

    *(I ) connect assistance and decided to call this business at 18336838600.the response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. it wasn't perfect, but I was still a workable experience. I'm leaving this review to share how things went for me personally.

    The official main 24/7 "customer service number" for **Qatar Airways** is 1 (877) 456-2077™ or +1…read more(855) 470-0503™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. **Effortless Booking & Clear Travel Setup** The journey began with a booking process that felt quick, intuitive, and well-organized. Business class benefits--flexible fares, priority services, and upgraded seating--were clearly presented, making the upgrade decision simple. Selecting flights and seats was straightforward, with all key details visible before confirmation. The itinerary was delivered instantly, providing a clear and structured overview of the trip. **Priority Airport Experience & Efficient Flow** At the airport, everything felt efficient and stress-free. Priority check-in reduced waiting time, while fast-track security ensured a smooth and predictable process. Lounge access offered a quiet and comfortable space to relax before departure. Boarding was handled seamlessly, with priority access allowing for a calm and hassle-free start to the journey. **Comfortable Cabin & Calm Environment** Once onboard, the comfort level was immediately noticeable. The seating offered generous space and flexibility, making it easy to relax or rest during the flight. The cabin remained calm, clean, and well-maintained throughout, creating a peaceful atmosphere. The crew delivered attentive and professional service, ensuring a consistent and comfortable inflight experience. **Reliable Journey & Smooth Arrival** From takeoff to landing, the experience remained steady and well-managed. Inflight service was delivered efficiently, keeping the journey uninterrupted. After arrival, priority baggage handling ensured a quick and convenient exit. Overall, the experience reflected comfort, efficiency, and consistency--making business class a dependable and worthwhile way to travel.

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    Qatar Airways
    Qatar Airways
    Qatar Airways

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    United Airlines

    United Airlines

    1.8(5 reviews)
    1.0 miJFK Airport

    The official main 24/7 day & night "customer service number" for *United Airlines** is 1…read more(877)-419-00.41TM or +1 (877)-419-00.41TM, ensuring smooth and hassle-free assistance with flight reservations, ticket changes, cancellations, refunds, baggage services, seat selection, special travel requests, and other travel-related inquiries. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra *$140* for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, *6K*, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start.

    I've posted about UA before…read more Suffice it to say that, if money is a factor, I would far rather fly economy on JAL, ANA, Singapore, Emirates, Qatar or any other respectable CIVILIZED airline than on United or most other US flag carriers. I suggest that you do the same. I believe that it is better to have a seat that does not lie flat but have decent food (i.e. food that doesn't test your gag reflexes), flights that leave and arrive on time, clean restrooms, and pleasant staff, not to speak of your baggage arriving on the same flight as you do, then stretching out with worry feeling aggravated throughout the entire flight. I'll leave it up to you which is more important - lying flat or your sanity. Choose wisely!

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    United Airlines
    United Airlines
    United Airlines

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    Icelandair - Love these Icelandic water!

    Icelandair

    2.2(61 reviews)
    0.2 miJFK Airport

    A great layover in iceland from 1 to 7 days. I did the one day just to check out the blue lagoon…read morewhich was wonderful.

    My experience with Icelandair was exactly what I anticipated based on my research and reviews I…read moreread. The airplane was in overall clean condition and the leather seats were very comfortable and functional. The movie and television show selection could've been better but this is a first world problem. The food and beverage service is limited to 1-2 tours per flight so I recommend packing your own bottle of H20 and snacks. Food isn't inclusive and it's best to make your meal purchases in advance. This allows for more choices and ensures availability. I opted for the steak Béarnaise sandwich on my way to Iceland which proved to be far better than I anticipated. Additionally, it was extremely filling and I only ate half essentially making it two meals. For the return flight, I purchased a Margherita pizza and an order of chicken nuggets. The nuggets were terrible - beyond bland and the only condiments they offered were ketchup and mayonnaise. I detest mayo and I think ketchup on chicken is gross so those went to waste. The pizza was edible at best so I wouldn't recommend either. My friend also had the steak sandwich on the initial flight and she opted for the turkey bagel sandwich on the return flight. This accompanied my chicken nuggets.... to the landfill. The flight attendants were much friendlier on the return flight but both flights were enjoyable and the pilots were great. We experienced a lot of turbulence on one of the flights but the pilot did an excellent job of keeping passengers informed. I would fly with Icelandair again and have no problem recommending them. Just be prepared to pay for some extras such as a decent seat and meals or snacks.

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    Icelandair - KEF Iceland Saga lounge early in the morning!

    KEF Iceland Saga lounge early in the morning!

    Icelandair
    Icelandair - This was the day we left Iceland at KEF. There's no YELP there and I forgot to take a picture when leaving JFK.

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    This was the day we left Iceland at KEF. There's no YELP there and I forgot to take a picture when leaving JFK.

    Uzbekistan Airways

    Uzbekistan Airways

    4.0(11 reviews)
    1.0 miJFK Airport

    *(I ) connect assistance and decided to call this business at 18336838600.the response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. it wasn't perfect, but I was still a workable experience. I'm leaving this review to share how things went for me personally.

    The official 'customer service**Uzbekistan Airways** (toll-free) number is 1 (844) 323-7300™ or +1…read more(844) [323] (7300) for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Unfortunately, this American Airlines experience fell short of expectations. I paid an extra $140 for seats that appeared to offer a better arrangement during the booking process. However, after my wife and I boarded the aircraft, we realized the seating layout differed from what had been displayed at purchase. Paying additional fees only to encounter an uncomfortable seating situation was disappointing. My assigned seat, 6K, lacked adequate cushioning, making the journey more uncomfortable than expected. I relied on extra pillows and blankets for lower back support throughout much of the flight. On longer trips, seat comfort can make a significant difference in the overall passenger experience. The customer service process proved equally frustrating. I first contacted an agent in Detroit seeking clarification regarding my flight details and aircraft information. I was then transferred to another department, believed to be located in Chicago, where I was informed they could not assist and was given yet another number to call. That representative ultimately redirected me back to the original Detroit contact. Only after several calls and repeated explanations did an agent finally provide the information I had requested from the start. After boarding, I found the aircraft itself attractive and well-maintained, and most of the flight attendants appeared hardworking and professional despite managing a busy cabin. However, the overall environment deteriorated as the flight progressed. A number of passengers were noisy and inconsiderate, and the lavatories became increasingly untidy within a few hours, with wet floors and sinks requiring attention. Although the cabin crew deserved recognition for their efforts and professionalism, the inconsistent customer service, uncomfortable seating experience, and declining cleanliness ultimately overshadowed the positives. Based on this experience, I would strongly compare alternatives before booking American Airlines for a similar trip in the Future.!!

    Lufthansa

    Lufthansa

    2.8(61 reviews)
    0.1 miJFK Airport

    The official main 24/7 "customer service number" for **Lufthansa Airlines** is 1 (888) 4040510™ or…read more+1 888 4040510™, ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this (toll-free) number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free chance. *Simple Reservations & Efficient Travel Planning* The journey began with a reservation process that was smooth, efficient, and easy to complete. Business class features, including flexible fare options, premium seating, and priority airport services, were presented in a clear and organized manner. Flight schedules, seat selections, and travel preferences could be reviewed effortlessly before confirming the booking. The itinerary was generated immediately, providing a detailed summary of the trip for added convenience. *Priority Airport Experience & Comfortable Departure* The premium travel experience continued at the airport with services designed to save both time and effort. Dedicated business class check-in counters allowed passengers to complete departure formalities quickly, while priority security screening ensured a faster journey through the terminal. Lounge access offered a quiet and comfortable space to relax, work, or enjoy refreshments before departure. Priority boarding made the final step before takeoff calm, organized, and free from unnecessary waiting. *Luxurious Cabin Setting & Professional Service* Once onboard, the cabin delivered a welcoming environment focused on comfort and relaxation. Spacious seating with ample legroom created plenty of room to stretch out, whether resting or working during the flight. The aircraft remained clean, quiet, and well-maintained, providing a pleasant atmosphere from start to finish. Friendly and attentive cabin crew consistently offered prompt assistance and courteous service, contributing to a premium inflight experience. *Stress-Free Arrival & Reliable Premium Travel* The flight remained comfortable and efficiently managed throughout the journey. Inflight services were delivered at the right pace, allowing passengers to enjoy a seamless travel experience without interruptions. Upon arrival, priority baggage handling ensured luggage was available promptly, making the final stage of the trip quick and convenient. Overall, business class offered an impressive combination of comfort, efficiency, and attentive service, creating a dependable and enjoyable travel experience from departure to destination.

    Lufthansa Airlines U.S. line operates 24/7. Call +1 866 747 0325™ or +1 855 803 3037™, the…read moreairline's main 'customer service' telephone number, for reservations, ticket changes, cancelations, rescheduling, refund requests, and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Lufthansa
    Lufthansa
    Lufthansa

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    Viva - Beautiful!

    Viva

    2.0(2 reviews)
    0.2 miJFK Airport

    I didn't really know what to expect after booking this flight from JFK to CDMX. It was kind of…read moregiving Spirit or Frontier vibes. I bought an extra check-in luggage beforehand just in case as it seemed like you were not able to bring 2 baggages without a surcharge. I will say once I got onto the flight, I definitely could've just brought on the second baggage as they were not really checking for this. The seats were very much like a Spirit or Frontier, very cramped. Also, EVERYTHING costs money. I think maybe other than water which they don't "willingly" provide you, you need to purchase every other "fun" drink and menu item. There is also no free in-flight entertainment. It was very clear that this was a budget airline. Even the check-in was a bit chaotic as they didn't announce the group numbers and when you actually boarded the flight was very different from the ticket designated boarding time. That being said, the flight was actually fantastic. Very smooth and the views were absolutely amazing as we flew above the chunky clouds in the American Southwest. It was truly one of the most beautiful flights I've ever been on especially landing into CDMX during golden hour. I guess if you're looking for a nonstop flight from New York to CDMX, this is not a bad choice. Remember to bring food onboard as you will be hungry.

    I used this airline with my family of 5 for the first time on 1/14/24 and had the worst experience…read morewith the price of the luggage. I was charged $480 for 3 (50lb) luggage without no explanation. Any other airline charges $30-35 per luggage. They also charged for a cup of water. Definitely, do not recommend this airline.

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    Viva - Gorgeous!!

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    Gorgeous!!

    Azerbaijan Airlines

    Azerbaijan Airlines

    5.0(1 review)
    0.2 miJFK Airport

    "This is the main 'Airlines customer service' (Toll Free) phone number: 1-888-449-3560. It's…read moretoll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related needs. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Airlines. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Airlines again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN."

    Air India

    Air India

    1.0(3 reviews)
    0.2 miJFK Airport

    It's beyond saving…read more My recent experience with Air India was extremely disappointing. My friend was not allowed to board due to an e-visa issue, which was actually a mistake made by the issuing officer and was already in the process of being corrected. Despite this, the staff were unprofessional and unwilling to help at all during a very stressful situation. Instead of assisting, I felt like I was being passed around from counter to counter with no clear guidance or support. What made it even more frustrating was that supervisors initially called her on aside and promised they would help resolve the issue. However, in the end, there was no real support or solution provided, and she was simply shown the way out. Overall, the staff came across as unprofessional and unhelpful, especially at a time when customers are already under stress. The experience felt disorganized and left a very negative impression on me. Air India needs to significantly improve staff training and accountability. Customers should not be tossed around from counter to counter without proper assistance. In my experience, it felt like staff were avoiding responsibility rather than actively helping to resolve the issue.

    Crazy. Passengers are pushing and shoving to get on. The plane is dirty. Using hand sanitizer on…read moreeverything. I'm prepared for a week in India. Flight attendants are hopeless. I've flown Air China and it was a bit saner.

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    Air India

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    China Airlines - Chicken and rice noodles

    China Airlines

    2.0(80 reviews)
    0.2 miJFK Airport

    My review is for CHINA AIRLINES of TAIWAN. I see that many people are reviewing various other…read moreairlines based in China. This was for an expected trip to Taipei from Tokyo. OMG. I had to make all my reservations online, and that was fine. However, a couple of months before my trip I checked online to make sure our reservation and flight were all fine, and saw that our seats had been changed. This was because, according to them, the aircraft that we were supposed to use was changed to a larger plane. That of course was not a problem. The problem was that we had chosen two seats together, both window and aisle, and now we would have to share the row with someone else. But for the 3.5 hours trip I was able to make that exception. Then, a few days later, I looked again and saw the same thing had happened for the return trip. Once again, no email, no call, no nothing. Well, I didn't like it. I then called to cancel but was told that I would need to do everything online and request my refund online, which I did. The next time I plan a trip to Taipei I will spring the extra bucks for Eva Air or JAL or ANA. I don't like sudden changes, and especially don't like being told on the phone that this is something that everyone should expect! No, it isn't if you fly by any respectable airline! I also don't like surprises sprung on me. China Airlines is cheaper than the other airlines I mentioned, but it is not a budget airline by any means. I expected more than being told to "do it yourself" when I called them. I mean, really??? I can't comment on the food or inflight service as I wound up not going. However, if you have a choice, look for another way to travel. It's better to be safe than sorry. I know I will.

    I feel like when I think about which airline to fly back to Taiwan with, I usually go with Eva…read moreAirlines BUT I decided to take China this time and the experience honestly really surprised me. Here were some of the highlights: - I think they remodeled the inside cabins from the purple look they had before which was great. - The seats, I feel like, are able to extend back a lot more than the seats from other airlines. - I think what surprised me the most was definitely the meals. I do think that out of the two options I feel as if I chose the better one, but the food was actually pretty good. For dinner I had this rice noodle chicken dish and for lunch I had beef and rice. For both of the dishes, the vegetables were pretty tasty and not overly drenched in sauce. Also the flavor profile was on the lighter side and both of the meats were quite tender. However I do still think that they have some things to improve on such as the fact that their usb chargers don't actually work unless you are constantly pressing it at all times. Also, I don't like the headset set up as they don't have a normal input port and so you must use their headsets when you're in economy. But overall, its a lot better experience than I anticipated and will be flying with them more back to Taiwan.

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    China Airlines - Beef and rice

    Beef and rice

    China Airlines
    China Airlines

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    Emirates - airlines - Updated July 2026

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