Cancel

Open app

Search

Delta Air Lines

2.0 (511 reviews)

Delta Air Lines Transportation Photos

You might also consider

Recommended Reviews - Delta Air Lines

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Norman J.

Delta is definitely one of the best airlines for me and my wife. Our trip to Orlando from jfk was good .The 2 and a half hours flight went smoothly, flight was on time and landed on time.we also flew back using delta the flight was smooth no turbulence, just a good trip some snacks and a movie made the flight a bit more fun. Definitely a good airline to use for our birthday destination.

Delta one breakfast
Chris D.

Delta one on the 767-300 is ... fine? For the price you don't get a huge seat and you don't get a huge, modern screen, but you do get nice staff, nice food (although didn't love everything coming on one tray on this recent flight, but that was maybe because it was only a 6 hour overnight flight) and a place to get a decent few hours sleep. I'll fly it again, but prefer their other planes.

Salmon Salad meal first class
Chris G.

Once again chose to fly on Delta and haven't been disappointed yet especially when traveling first class on Domestic flights seats are comfortable and service has always been great and they usually have good food options which is always nice. Also the stewardess are always nice and very friendly which is always nice . I will always be flying with Delta as long as they keep the good options out there and prices are reasonable.

Our plane
Britney M.

The air conditioning is blowing really well! I'll give them that credit lol The seats are decent. At least this plane, they were alright. We've been on smaller feeling planes. I got the end seat, so admittedly I do have more room to "hang out" into the aisle. They have a cool lighting system and the colors change throughout the flight. That's more esthetic though. Service was fine Flight attendant seems friendly enough. Movie selection was alright; they had the new Deadpool movie. Surprised they had that one lol

Chunjai K.

It was 11 hours flight to Honolulu, Hawaii. It wasn't the longest flight I have ever flied. Can't compare to across Pacific Ocean flight that use bigger aircraft, newer model and more functional. Obviously pretty old airplane with not so much clean on the side of the seat. With my little experience about flying, I mostly bring my own meal or snack to be less expectation about food. Because I travel as a couple, I paid extra to be able to seat at the window seat for long flight like this. It was worth to see the sky, land and ocean when you take off and landing.

Sunil R.

I am a United person but given the cluster in EWR and air traffic control, I flew Delta from SF to JFK and might have to make the switch permanent. Flight on time both ways, great lounges and a separate security line with no one for DL One. Come on now!

Welcome to New York.
Joel H.

There seem to be multiple "Delta Air LInes" throughout Yelp. So, If you feel that you've seen this review before, you probably have. I can't say enough good things about Delta, they always do a wonderful job getting me from here to there or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the length of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definitely miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go. KUDOs to the team at Delta.

Charcuterie platter

See all

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Stuart B.
130
18
7

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 days ago

Helpful 2
Thanks 1
Love this 1
Oh no 0

1 day ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Marc C.
1
50
15

9 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 3
Thanks 1
Love this 5
Oh no 0

7 months ago

Helpful 11
Thanks 3
Love this 10
Oh no 0

8 months ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 9
Thanks 4
Love this 6
Oh no 0
Photo of Chunjai K.
2325
1336
13119

8 months ago

Helpful 7
Thanks 2
Love this 3
Oh no 0

8 months ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 2
Thanks 0
Love this 1
Oh no 1
Photo of Sunil R.
1126
10330
35677

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Meena C.
362
1099
12509

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Mike D.
0
66
100

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 0
Oh no 1

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 6
Thanks 1
Love this 1
Oh no 0
Photo of Allison B.
489
41
24

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sama C.
4995
1011
13474

3 years ago

Helpful 135
Thanks 5
Love this 108
Oh no 1

2 years ago

Helpful 19
Thanks 0
Love this 8
Oh no 1

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 32
Thanks 0
Love this 31
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J B.
0
3
0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Tish W.
392
657
1924

4 years ago

Helpful 6
Thanks 0
Love this 4
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 13

Delta Air Lines Reviews in Other Languages

Ask the Community - Delta Air Lines

How does Delta Airline handle customer queries?

Awfully, there customer service is rotten to the bones. Be prepared to sit on hold for 2 hours talk to somebody only to have them drop your call....it is almost impossible to get help and when you do they give you the wrong info.

Don’t See Your Question? Ask Away!

Review Highlights - Delta Air Lines

Then the entertainment monitor is considerably larger than what is in Coach (probably close to 20").

Mentioned in 10 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Airlines 1,234 times last month within 15 miles of this business.

Verify this business

JetBlue Airways - I just boarded and it looks like someone from a previous went poo in the seat by me. Hope no one sits there.

JetBlue Airways

2.6(1.1k reviews)
0.1 miJFK Airport

JetBlue has one of the best loyalty programs available. Mosaic customers that reach level 4 are…read morewell treated and the appreciations is displayed by access to lounge in JFK . Ad they grow it will be better and expanded to other airports as well. They need to include the Barclays card in this program like Delta and AmEx. They bring said I have the following suggestions: Access to the airport is under construction for years now and years to come. Boarding the disabled first slows the entire process when if they were boarded last with only checked bags and seating specified for disabled so they exit last it would improve the process for all the regular passengers. It is usually a miracle when the plane lands that many can now eagerly walk briskly off the plane. Also designated boarding rows are not consistently utilized by all airlines and should be.

When you board the plane and see a weird brown stain on the seat beside you, it's not a good first…read moreimpression of JetBlue. We had to wait on the mechanics to check some things- which I was totally fine with because safety is always first, especially in the air. Then, we spent about 45 minutes waiting + taxiing to the runway, before the pilot told us we were going back to the gate due to said mechanical issues. Once we de-planed, we had to wait over an hour for a new plane to arrive at the airport to take us to Charleston. Walking around the JetBlue terminal at JFK airport, I saw most other flights were experiencing delays as well. The airline did issue us $12 meal vouchers on our credit cards, but by the time the voucher reached my email inbox, I was trying to stay close to the gate to avoid missing my (new) plane. I wish we'd been told about the meal vouchers as soon as we got off the plane so that we could have used it. Once we boarded the new plane, we still had a long wait to taxi to the runway and take off. We arrived in CHS about four hours late. The airport was still crowded at the gate, as the plane was flying back to JFK at 10:30-11 PM at night. The redeeming quality of JetBlue was the free in-flight wifi. I'm really glad the pilots turned it on as soon as the doors closed. I was able to crank out a few Yelp reviews and keep my airport ride updated throughout this saga.

Photos
JetBlue Airways
JetBlue Airways - Cappuccino

Cappuccino

JetBlue Airways - Empty seats we can not move into

See all

Empty seats we can not move into

Uzbekistan Airways

Uzbekistan Airways

2.0(3 reviews)
0.1 miJFK Airport

Their representative in Dushanbe International Airport tried to extort more money from me than the…read moreservice costed and wanted me to pay cash. After I refused he started threatening me and cursing. I reported it to the company and they basically did nothing. Just sent me some bs reply. They never get back to me with investigation follow-up and stopped answering to my emails and online chat. I'll walk than use this airline again!

Everything starts with racist sentence of "look at your people" meaning people from neighboring…read morecountries was said by flight representatives. DO NOT USE UZBEKISTAN AIRWAYS SERVICES My suggestion don't use their service, the staff are rude and racist. I had a flight today on March 9th 2025 and i came to check in AND THE STAFF WERE YELLING AT OTHER CUSTOMERS. and the SAME representative told me that my bag is over weight. to not miss my flight I told them that I am going to pay so they want me to pay $270 for extra bag. once I wanted to pay using my credit they said they won't take credit card as payment option and they only take cash and Zelle. come on we are living in 21st century not everyone are able to pay cash or transfer you a money to your bank. For any type of services there should be an option to pay using credit or debit or even checks. since I had to wait for money to be transferred to my bank account i needed 5-10 mins and the staff were like we are gonna cancel your flight and return your ticket. The representative that were yelling were super mad at previous customer he start to use words that is so appropriate like "fagot" and etc. of course I did Not sit quite and the crazy part that the airline has no supervisor or someone who could help. The guy got upset and kicked me from the flight and returned the money that I paid for the bag. Now I lost $650 that I paid for the ticket and had to stay in the hotel near by so there is another $100. if you don't wanna be in the situation like me stay away from UZBEKISTAN AIRWAYS.

China Southern Airlines - Just cleared immigration and waiting for my luggage...yawn

China Southern Airlines

4.0(1 review)
0.1 miJFK Airport

China Southern Airlines uses Terminal 4 at JFK Airport. Some flights labeled as China Southern…read moreAirlines are codeshare flights operated by Delta Airlines, American Airlines, and Xiamen Airlines so Terminal 2 and Terminal 8 are used for those airlines. I flew China Southern Airlines from New York to China. We had a layover in Wuhan. The agent booking the initial flight from NYC didn't give us enough time to clear immigration, reclaim our bags, and check them back in. So we ended up missing our flight. China Southern rebooked our entire party on the next available plane which luckily was 3 hours later. They did this change without additional cost to us. I thought that was amazing because they did not have to do that! The flight attendants were excellent. They responded promptly and efficiently to everyone who pushed the call button. They anticipated passenger needs before they arose. The seats were large enough to make the 14-hour flight as comfortable as possible. Every seat has their own entertainment with a nice selection of movies, TV shows, and games. They kept the passengers stocked with pillows and blankets. They fed us multiple times and the food was relatively decent. The flights left on time and arrived early for the most part. On the way back to the States, I was able to speak with the ticket agent and they checked our bags all the way through which should have been done initially by the agent who booked our tickets so China Southern arranged that for us as well. I have nothing but good things to say about China Southern Airlines and I would fly them again :-)

El Al Israel Airlines - Right across fromEmirates! Get along!!

El Al Israel Airlines

2.4(28 reviews)
0.1 miJFK Airport

I flew El Al to Israel on a Birthright trip about a week ago and also yesterday. I had vastly…read moredifferent experiences both times so I'm settling on three stars. The first time, we were on a very old airplane. It was about a 10-hour flight from JFK to Tel Aviv, so it would have been nice to have had some entertainment. There was a TV screen from 1984 on the back of every chair, and it played movies that kept cycling through, AKA you could not control the start or end time of it. Coming home, we were on what I was told was a Dreamliner, and it was very modern and much better. Each seat comes equipped with an iPad type of screen and there was a large selection of movies, TV shows, and even books to choose from. The food was actually very good for the most part, for breakfast yesterday they fed us omelets and I don't eat eggs, so I asked for something else, but they didn't have an alternate (they said they had ran out). Since I can't eat dairy either, and the breakfast consisted of yogurt and other dairy things, I was stuck eating the bread and the small cookie. On the newer plane that we got, the seats reclined far back, which I thought was a good thing at first... Until the rude passenger in front of me put her seat down all the way for the entire 12-hour flight. I initially asked her to move it up a little bit and she did move it all the way up (more than I expected). Later, she reclined all the way back again, and I asked her to move it up a little, to which she flatly replied, No. She must have told the flight attendant that I asked her this, too, because the flight attendant then asked me not to "tell" her that she has to put her seat up. (I didn't TELL, I asked....) Other than that, the trip home was much better than the trip there, due to the modern plane and the snacks and amenities offered.

So far my least favorite airline. Well, except for maybe United. I hate United. My first trip to…read moreIsrael. 11 hours. Started out getting on the plane thirty minutes early, all is well with the world. Sit down. Wait. Wait. Keep waiting. We left 80 minutes late. Guess how many announcements they made. I'll wait (I did already for so long). Yup, that's right, 0. We literally sat there from 11:20pm through 1:10am with not one announcement. So we finally take off, things are fine. About seven hours in, the elderly woman next to me tried to in-recline her seat in business class. Nope. Unsuccessful. So the staff comes and tries to fix it for ten minutes while she's standing next to them. She's 80 for chrissakes. Let the woman sit. So after over 20 minutes of this, they offer her first class, she wants to stay with her family, so they give her my seat and I take the first class seat. Yay. It's so....average. Literally the only difference between first class and business class is more leg room and better waitstaff. It's not special. So super long story long, coach would have been a nightmare, entertainment doesn't exist (there's a TV but it one from the 1980s with programming from the 19th century), there's no Wifi or outlets for an 11 hour plus flight, and the food isn't good. So why two stars? Well the seats are comfortable. I slept better on that plane than I do in my bed. I wouldn't go at all in coach, but business class is fine. And I felt safe which can't be understated. Back again and it's worse than last time. 2.5 hour delay with no announcement why. So for three flights, I've had waits of 1, 1.5 and 2.5 hours, respectively, and numbers of announcements of 0,0 and 0. My friend is in coach and he says that it stinks unbearably. It's also very warm, as the air isn't on despite us being on the plane for twenty minutes. I'm still not going to give it 1 star since I sleep so well in business class on these recliners, but this airline doesn't have much else going for it.

Photos
El Al Israel Airlines - Tiny screen. Poor quality. No on demand options. Also no power outlet.

Tiny screen. Poor quality. No on demand options. Also no power outlet.

El Al Israel Airlines
El Al Israel Airlines - On LY11 to JFK

See all

On LY11 to JFK

Austrian Airlines

Austrian Airlines

1.0(2 reviews)
0.1 miJFK Airport

I am shocked by my own positive review of Austrian Airlines from exactly the same time last year!…read moreThis time, it was all largely awful as follows: 1- Tight, cramped seating that made the 8 1/2 hours really miserable. The aisles are so narrow that the flight attendants who walk aggressively, the carts, and other passerbys constantly knock into people in the aisle seats. 2- Barebones amenities: Poor entertainment choices on flights to and from JFK. Lots of 'B' movies and TV. 3- Poor quality food: Vegetarian dinner was simply pasta and tomato sauce- no vegs, no nothing. Breakfast was a hard sweet roll and the coffee was beyond awful 4- Filthy/dirty bathrooms! On most other airlines, the staff will check periodically to make sure the bathrooms are bearably clean. NOT on Austrian. How utterly disgusting after many hours in the air! 5- Hot and stuffy in the cabin with no ability to manually adjust air flow above our heads and the staff kept it warm- probably in the 80s. Who can sleep in such heat?? 6- Check in at the Vienna airport for Austrian Airlines is incredibly barebones. No personnel to check you in. Instead you must use the confusing machines, with only one assistant to help people use the many kiosks. The only personnel are the 2 people to receive your checked-in luggage. The Austrian Airlines experience was so poor that I now dread using them again if I want to return to Vienna. I probably would even chose using Luthansa with a stop, in order to avoid this really terrible airline!

What happened to this airline? Never took before but today's experience was terrible just trying…read moreto purchase tickets. I had to call and could not do this online as we have a child flying with a different parent each way. I was trying to purchase tickets to Vienna today. Called the number online Austrian Airlines listed as 1 (800) 843-0002. Pressed 2 for United States, received message, "for organizational reasons, you will be redirected to Luftansa." I spoke with two representatives for which when they went to try to book the line was connected but remained silent - they didn't respond further without telling me to hold. I then called back and spoke with a lovely man Derriek who was reportedly able to make the reservation and took my credit card information, but didn't give me a confirmation #. I called back and rep Porgy said he could not find my reservation. I requested to speak with a supervisor Gabby who also could not find my reservation and said we could try to rebook so in the process of checking flights and giving her all our information, she kindly went to check how much extra baggage would be, but then returned and noted that since it was an austrian air flight, she could not book for us (?!!!) She said I would need to call Austrian Air. When I told her that I DID call Austrian Air and that the phone redirected me to her organization which I thought was Luftansa. I asked for Austrian Air's number and she gave me516.738.4422. I called that number and received a recording that it was a customer feedback line to which no live person would answer (!!!) I left a message to notify them of the issues. I then resorted to a travel agency. However, when just double checking if the Austrian Air number really did route to Luftansa, I got representative named John, who said they were a "Miles and More" Star Alliance center who would be able to book any of the star alliance airlines including Austrian Air and Luftansa. But THAT call got disconnected. This was so crazy and wasted hours of my day. I'm very disappointed by these airlines and wish they had the decency to at least be upfront about whether they could book or not and do it in a timely/professional fashion.

ITA Airways

ITA Airways

1.3(3 reviews)
0.1 miJFK Airport

a very disappointing experience using ITA web site to book a thicket and with even worst with…read more the customer service. My son and his family wanted to spend few weeks in Italy (leaving from JFK). I recommended to book ITA flights because we could fly back together with the same flight. My son tried several times but the site crashed, regularly, at the payment page. I tried myself but I encountered the same problem. Being in Italy, I called the 06 customer service 1(number explaining the problem. This lady seemed not to understand either the problem or the frustration (you know how many times we tried? you know how many times we had to put the same information in ?). She was able (for the grace of God) to see the different attempts but, per her account: 1) names were truncated 2) do not try so many times if it does not work : you block the seat reservation. 3) You now have to pay in Euro because you are calling the Italian number (0685960020) Names were NOT truncated and I recommend to have the web site checked by the programmer Why ITA have this type of problem? It looks like Alitalia 10 years ago. Do NOT look cheap. My son was trying to book the tickets in New York City not in Italy. It should be in dollars. He is paying- not me- FROM USA. Do not have condescending people answering a customer service. It looks bad.

Do not use this airline!!…read more There is no accountability from management. They will not even email or speak with me regarding my TERRIBLE flight to Italy! My seat was broken BOTH directions, would not recline, armrest would not stay up and there was no tray table in the seat slot! They knew the seat was broken yet still charged me $2500 for a premium economy ticket. I have called them 10 times and filed an online complaint to no avail! They will not contact me!

Delta Air Lines - airlines - Updated May 2026

Loading...
Loading...
Loading...