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    Visual Eyes

    3.5 (18 reviews)
    Closed 9:00 am - 4:00 pm

    By appointment only

    Services - Visual Eyes

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    2 More Services

    Laser vision correction

    Retinal imaging

    Visual Eyes Photos

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    Recommended Reviews - Visual Eyes

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 month ago

    excellent! had trouble finding office but it's my fault, got there everyone was friendly & prompt

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    5 years ago

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    17 years ago

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    8 years ago

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    7 years ago

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    5 years ago

    Very Professional and friendly. Really helped me make a decision with my frames and I left satisfied

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

    The people that work there are so nice and work hard to make sure we get our glasses and they also give us something free-family,celis

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    13 years ago

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    10 years ago

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    15 years ago

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    13 years ago

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    8 years ago

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    Stephen L Glasser, OD - Shared waiting room

    Stephen L Glasser, OD

    4.6(134 reviews)
    6.5 miDowntown
    $$

    Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

    I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

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    Stephen L Glasser, OD
    Stephen L Glasser, OD
    Stephen L Glasser, OD

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    MyEyeDr

    MyEyeDr

    2.2(5 reviews)
    2.3 mi

    I have been going to this location well before it was acquired by MyEyeDr. Also had very good care,…read moreincluding for a couple of emergency situations. Dr Schatz is very engaging and takes his time to thoroughly explain everything. Unfortunately the new support team is a little hit or miss.

    Ever get so frustrated after doing your due diligence to make sure a place not only took your…read moreinsurance but had a doctor and appointment available? Yeah, me too. I set up my appointment well ahead of time, did everything I needed to do online to expedite the check in process. Thinking it was going to be a fast appointment. However, when I showed up, I still had to fill out several pages of paperwork and provide my insurance cards. Once I filled out my forms, I went back to the desk and was told that I didn't give them my correct insurance card. Funny, because the card I gave you said Visual right on it. Once that was over, I was then told that they didn't take my insurance. I'm calling bull on this. I did my research before hand. Searched for a doctor nearby on my insurance website, this place showed up. They then tell me that I could go up the street to another location and they would take my insurance (that was a bold faced lie, I went to another location and was told the same thing). Plus, I scheduled this appointment for a Saturday so I didn't need to take time off work to attend. I was told that I could pay out of pocket and then submit a claim. But why would I do that. You are making me do you work, because I wasn't here for just an exam, but to get new glasses. Sounds an awful lot like a scam. No thank you.

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Washington Eye Associates - Dr. John E. Lamothe

    Washington Eye Associates

    4.2(188 reviews)
    6.3 miDowntown
    $$$

    Great exam and nice staff!…read more I moved to DC during the pandemic and was fortunate enough to find them. They have been consistently applying safety procedures around the office and during the exam. The exam was great, very thorough and I got my contacts super quick!

    I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

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    Washington Eye Associates
    Washington Eye Associates
    Washington Eye Associates

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    Thompson Vision Care - Kathryn Thomson, O.D.

    Thompson Vision Care

    3.3(33 reviews)
    3.7 mi
    $

    I've been coming to this location for over 10 years. Dr Gerald Thompson is my Optometrist. Now his…read moredaughter Dr Kathryn Thompson is the owner though I still see Dr Gerald Thompson. Plus all of the staff are friendly and helpful. I recently had a problem with my right eye which scared me. I woke up with sticking and tears streaming from my eye and I had problems seeing clearly from that eye. I thought it would soon go away but it didn't, it actually got worse. The following day I went into Thompson Eye Care but Dr Gerald wasn't there so I saw Dr Kathryn. She was super helpful and gentle with my eye. She ran thorough exams and explained everything she was doing. By the time she was through my eye felt a bit better and she called in prescription which I picked up that night and I was told to return the next day. The following day my eye felt better but still had the same symptoms this time I saw Dr Gerald who greeted me and told me Dr Kathryn apprised him of my problem. He ran a couple tests and took photos and he explained what he was seeing. He asked me some questions which made me realize that I had wiped my eye with a tissue and it scratched my eye. This caused the discomfort and an infection. This is the reason I have been coming to this place for my eye care. This father/daughter team is super able to make me feel taken care of. Over the years I have had my eye problems handled effectively, they are both patient and helpful. I actually know a couple of neighbors who also come here and they both love their services.

    I am very satisfied with Dr Katherine Thompson and her staff. She gives a thorough exam, without…read morerushing you and the exam Includes blood pressure screening. Dr Thompson listens and reviews my notes from previous years. Tanya and the other staff are all pleasant, knowledgeable, experienced and have worked there for many, many years. I am not an easy patient/customer and I highly recommend this practice.

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    Thompson Vision Care
    Thompson Vision Care
    Thompson Vision Care

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    Visual Eyes - optometrists - Updated May 2026

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