Love this little spot downtown! Came in handy when needed some quality glasses Instead of cheap…read moretourist ones! Owner is amazing!

Best costumer service ever! Large selection of glasses and…read moreprices are very affordable! They were very helpful and patient!

This place is good and as far as the service I think it's fine. This is a family-owned business…read morenot a franchise. Just so you know this is the only place in the Las Vegas area that will fix a frame. If they can't fix it they are also the only place in town who will take out your lenses and put them in different frames after reshaping them. I think when you're the only business in town that does this and you know it you can be very direct and don't need everyone's business. This place has been around before I was born, pre 1980s .... Like I said family owned You can definitely find a better place to get an eye exam and basic frames. But if you need your glasses fixed because a piece is broken or you want the frames in a completely new pair and can't go to the original place you got them from... this is the place to go because it's the only place in town that will. I had 8 prescription lenses ( 4 glasses ) Put into 4 new frames and it cost about $700... I did choose some name brand frames but usually my prescription runs about $400. So for me wasting all those lenses was a more of a waste and it was better for me to just get them repaired or put in different frames.

Amazing service is exactly what I got when I entered into this little shop on Charleston. My 1st…read moreencounter was so smooth and pleasant. I had a total of 6 pairs of sunshades and 1 pair of readers, all needing repair. I did not get turned away, there was no wait, just a gentleman whose titled should be changed to Frame Doctor. Each pair was inspected and a plan developed to make them whole again. The entire process took one (1) week to complete. The cost to repair all 6 was cheaper than trying to purchase just one new pair. I would like to thank the excellent service provided by Frame Fixers.

I was referred to Nancy by a longtime family friend and I'm pretty sure I made a new lifelong…read morerelationship! I was referred to Personal Eyes because my style is a little more bold and unique and I was having trouble finding the perfect frames elsewhere. I have worn eye glass frames for 20 years as I cannot use contacts, so having a frame that stands out has always been a goal of mine. Nancy's options are so thoughtfully selected and each one has character! I also loved that Nancy had small business brands and brands that you've never seen before. I had so much fun trying on all of her boldly beautiful pieces and ended up having multiple favorites which almost never happens to me.. What's funny is that at at the end of the day I ended up picking an oversized ivory pair that my husband found which may not have been bold in color, but felt bold in style and was 100% ME. Nancy has such great prices and she made me feel totally comfortable and when we were chatting, I felt like I had known her forever. I will definitely be coming back for all of my eye exams and eyeglass frames in the future! I have already referred so many people and I hope they love Personal Eyes as much as I do. :)

Nancy is always personable and ready to help her clients. Picked out my eye glasses a few years ago…read moreand couldn't be happier with the efficiency and quality. Definitely using her services in the near future! In the Whole Foods shopping plaza off Tenaya and Lake Mead in summerlin !

They have a lot of knowledge on eyewear.. And such a friendly staff! And Dr Hsueh is very caring…read moreabout your eye needs!

A friend originally recommended this place to me, and my first visit was great. The optometrist and…read moreassistant were friendly, helpful, and made the experience smooth. I even recommended my daughter to go because of how positive it was. Unfortunately, the quality of service declined afterward, especially during the times we were assisted by Jr. I decided to give the office another chance and brought my husband in for an appointment. When it was time to choose his glasses, my husband politely mentioned that we usually make those decisions together. As I started asking Jr. questions, he completely ignored me. I repeated myself three times and even had to raise my voice before he finally acknowledged me. When I asked what our insurance covered, he responded with, "I don't know, you'll have to call your insurance company," and simply wrote down numbers without explaining anything. He also made an unusual comment like, "Don't worry, this company won't rip you off." When I asked what he meant by that, he couldn't give me a clear explanation. I Care Overall, my recent experience was disappointing. If he didn't want to provide good service, my husband and I could have easily taken our business elsewhere. I truly hope the customer service improves, because the first visit showed they're capable of much better.

The store looks nice and sleek with enough selections to look through. I've originally was planning…read moreon going to my old place for glasses since my dog chewed out my old ones but this place caught my eye with alot of glasses made from Korea. The glasses aren't that expensive compared to most places and when they ask what kind of lens I would like I didn't feel like I was getting pressured to get the most expensive option which I liked. I also got my sunglasses here a few weeks after! Love the service they provide with a text alert and phone call. Found my new optometrist in town.

This is a great place to renew or obtain a new eyeglass prescription. The optometrist was not only…read moreprofessional but also very friendly, making the experience comfortable and enjoyable. However, I would never recommend this place to anyone who is looking to purchase a pair of new glasses. Without insurance, I ended up spending nearly $600 for my prescription, frames and for some features to make my glasses a little more comfortable to wear (ex. I have a high prescription so I pay a little extra to make my lenses thinner). It took about a month to receive my glasses, which felt like an inconvenience because in my personal experience, regardless of how strong my prescription is, I've never had to wait more than two weeks for glasses. When I finally got my glasses, I was disappointed with the quality. They felt cheap, and the lenses pick up finger prints quickly. The lenses also aren't securely attached to the frames. When I wipe the lenses with a cloth or when I take them off, they make a creek noise and they tend to shift in place. For the amount of money that I had paid, I would have expected to receive a pair of glasses with great quality. At Eyeglass World, I've never spent more than $400 for the same services that I had paid at Eleven Optometry (this includes their two pair for $100 deal). I was in a rush to get a new pair of glasses, but I now realize that a week wait for an appointment at Eyeglass World would have been so much better than coming here.

They do not know how to schedule appointments. Waited for 1 hour for a scheduled appointment…read more Staff and doctor are friendly, but inefficient. I will not be comings back here.

Doctor Rodney Murray, Nayeli & Jordan were very proficient and kind. Please see them for your…read moreexams, it was quick. They were very detailed and descriptive without talking your ears off. The office was clean and quiet with a decent experience with their music choice. I'd come back here over the last 5 offices I've visited. 6.18.25.

Virginia was great to work with on choosing my frames and ordering my new glasses. She is a true…read moreprofessional and easy to speak with. Dr Keller is comfortable to work with as well and it was great to work with competent people. I'm referring them to every one I know! FYI the prices were unbeatable. I'm relieved at the final price. Thank you both! Michael 'Scooby'

I had a Great experience here. It was my first time getting my eyes tested in many years. I've had…read moresome vision problems recently and finally decided to stop somewhere to get my eyes tested. The service over the phone was excellent Virginia helped me get an appointment right away. When I arrived Dr. Keller checked my eyes and provided me with a prescription. I was able to choose my glasses right away. Virginia helped me with my selection. Highly recommend coming here for your eye exam, they do accept some insurance, unfortunately I didn't have any but pricing was reasonable for my selections!

Had a great experience buying frames with the sales staff there in July! Wish I remembered his…read morename. Great selection there and great service. Parking in the lot I think is free if you're a Nevada resident. We paid $5 since we are out of state.

I only wear Oliver Peoples and unfortunately, I left a beloved pair called Stanfield in an Uber and…read morethey have yet to be found. That's an old frame and I wanted something similar so I reached out to the outlet store and thankfully there was Justine to help me. She did such a great job of finding a frame that was similar enough to the one I had lost. I don't live anywhere near the outlet store, but she was more than willing to ship them out to me and they are great so much so that I ordered another pair for sunglasses. Their prices at the outlet store are wonderful. I looked at Costco for their designer sunglasses that aren't half the quality of Oliver Peoples and very close to the pricing and some of them more than what I got through the Oliver Peoples outlet store. Again, can't say enough about Justine's customer service it made the whole process of losing my glasses much more bearable!!

I always love good customer service & that's what I get every time I go, plus I can walk to my…read moreappointments

I absolutely LOVE Dr. Oriner!! I have been seeing him for I think 35 years and he has taken great…read morecare of my eyes. I had a couple emergencies and he was able to get me right in to help me. I truly appreciate how much he cares!! You can't go wrong with him!!!

While visiting my go to spot for eyewear, I realized in the last 12 years I've never checked in or…read morewritten a review. #mindblown If you're looking for stylish, high end frames with top notch service, Optica @Fashion Show is the sweet spot! From the moment you walk in, you'll feel taken care of. The staff @Optica is incredibly knowledgeable and genuinely helpful. Zero pushy sales vibes, just honest advice to make sure you find the perfect style/fit. They have a gorgeous selection of designer frames, from classic and timeless to bold statement pieces. I'm always impressed with the staff and new inventory. We've seen a litany of staff changes over the years but we still have a few originals left. They easily explain all my lens options clearly and help me pick the best look for my prescription/face without trying to sell me. The entire process is smooth and always stress-free! It's obvious they take pride in both their product and their customer experience. If you're looking for luxury eyewear with exceptional service, Optica is THE spot in the valley. **A few of favorite brands I've purchased @Optica: YSL, DITA, Cartier, Mykita, Gucci, Dior, Channel and Oliver Peoples. **Absolutely the best staff, service and selection!

I've been coming to Optika for glasses for over 10 years and at first, their service was great but…read morelately their service has been lacking quite a bit. Every time I come here, I never know what I'm gonna get. I never know if I'm gonna get over the top excellent customer service or if I'm not going to be helped. Today I came in to retrieve my contacts, and asked the guy at the register, about the doctors office next door, he said he didn't know anything. I said, can I speak to somebody who could give me an answer and he said that he wasn't from this store. My question is if you don't know anything, why are you working here then. This was not helpful at all and very unprofessional to say the least. Overall, I would say that, as a customer service representing Optika, the least you could do is go out of your way and assist your customers. By maybe calling someone over the phone or since you work next door, look at the schedule. And you cannot tell me that you don't know anything, because I know that this store is affiliated with the optometrist next store. I mean after buying glasses from Optika for over $1,200 several times, how do I get my prescription in them, huh? After this interaction, this makes me not want to come back and shop at Optika. In the future, you guys might want to consider offering loyal customers another option besides "I don't know", as a response.