1. Personal Eyes Opticians

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Las Vegas, NV

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Personal Eyes Opticians

4.8 (26 reviews)
Closed • 10:00 am - 4:00 pm

Services - Personal Eyes Opticians

Eyewear fitting

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Obsessed with my new babies
Natalie K.

I love this store! This is my new optical destination, no competition. Why you ask? First off, the selection of high end frames here is off the chain. I have been looking for an optical store that has a good selection of designer frames for reasonable prices. I have found some nice frames on the strip but the prices are super inflated. I want nice frames but I do not want to overpay. The owner, Nancy is amazingly sweet and helpful. She ordered a pair of frames I wanted for over $100 less then what I saw them for on the strip. Winner! I love her selection as well, it was so difficult to control my buying impulses and not leave the store with a bag full of glasses. And THAT, my friends speaks volumes. It has been very difficult for me to find glasses I like. Nancy has a fantastic selection and I liked multiple pairs so I know that when I come back (I usually get new pairs yearly), I will have plenty to choose from. I am thrilled to have found Personal Eyes Opticians and the wonderful owner, Nancy.

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3 years ago

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4 years ago

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5 years ago

I highly recommend this place! They have a good variety of quality glasses and the customer service is amazing!

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6 years ago

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4 years ago

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6 years ago

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6 years ago

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6 years ago

Worst eyes place ever! Will not recommend them. Glasses were wrong and crooked will not go back. Customer service is horrible!!

Business owner information

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Nancy E.

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10 years ago

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14 years ago

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7 years ago

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12 years ago

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10 years ago

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9 years ago

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6 years ago

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15 years ago

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11 years ago

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Review Highlights - Personal Eyes Opticians

“I've always known the selection was awesome, the service great, and Nancy has always fit my lenses perfectly.”

Mentioned in 20 reviews

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Frame Fixer - Temple of glasses, popped back into place.

Frame Fixer

3.6(153 reviews)
4.1 mi•Westside
•$$

This place is good and as far as the service I think it's fine. This is a family-owned business…read morenot a franchise. Just so you know this is the only place in the Las Vegas area that will fix a frame. If they can't fix it they are also the only place in town who will take out your lenses and put them in different frames after reshaping them. I think when you're the only business in town that does this and you know it you can be very direct and don't need everyone's business. This place has been around before I was born, pre 1980s .... Like I said family owned You can definitely find a better place to get an eye exam and basic frames. But if you need your glasses fixed because a piece is broken or you want the frames in a completely new pair and can't go to the original place you got them from... this is the place to go because it's the only place in town that will. I had 8 prescription lenses ( 4 glasses ) Put into 4 new frames and it cost about $700... I did choose some name brand frames but usually my prescription runs about $400. So for me wasting all those lenses was a more of a waste and it was better for me to just get them repaired or put in different frames.

Amazing service is exactly what I got when I entered into this little shop on Charleston. My 1st…read moreencounter was so smooth and pleasant. I had a total of 6 pairs of sunshades and 1 pair of readers, all needing repair. I did not get turned away, there was no wait, just a gentleman whose titled should be changed to Frame Doctor. Each pair was inspected and a plan developed to make them whole again. The entire process took one (1) week to complete. The cost to repair all 6 was cheaper than trying to purchase just one new pair. I would like to thank the excellent service provided by Frame Fixers.

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Frame Fixer
Frame Fixer - Added nose piece

Added nose piece

Frame Fixer - Broke glasses frame

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Broke glasses frame

Karen Hsueh, OD - I Care Optometry

Karen Hsueh, OD - I Care Optometry

4.4(49 reviews)
4.3 mi•Westside

They have a lot of knowledge on eyewear.. And such a friendly staff! And Dr Hsueh is very caring…read moreabout your eye needs!

A friend originally recommended this place to me, and my first visit was great. The optometrist and…read moreassistant were friendly, helpful, and made the experience smooth. I even recommended my daughter to go because of how positive it was. Unfortunately, the quality of service declined afterward, especially during the times we were assisted by Jr. I decided to give the office another chance and brought my husband in for an appointment. When it was time to choose his glasses, my husband politely mentioned that we usually make those decisions together. As I started asking Jr. questions, he completely ignored me. I repeated myself three times and even had to raise my voice before he finally acknowledged me. When I asked what our insurance covered, he responded with, "I don't know, you'll have to call your insurance company," and simply wrote down numbers without explaining anything. He also made an unusual comment like, "Don't worry, this company won't rip you off." When I asked what he meant by that, he couldn't give me a clear explanation. I Care Overall, my recent experience was disappointing. If he didn't want to provide good service, my husband and I could have easily taken our business elsewhere. I truly hope the customer service improves, because the first visit showed they're capable of much better.

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Karen Hsueh, OD - I Care Optometry - Hi everyone! Come by and visit us at our location on Jones and Tara :)

Hi everyone! Come by and visit us at our location on Jones and Tara :)

Karen Hsueh, OD - I Care Optometry
Karen Hsueh, OD - I Care Optometry

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Eleven Optometry

Eleven Optometry

4.8(15 reviews)
5.7 mi•Chinatown

The store looks nice and sleek with enough selections to look through. I've originally was planning…read moreon going to my old place for glasses since my dog chewed out my old ones but this place caught my eye with alot of glasses made from Korea. The glasses aren't that expensive compared to most places and when they ask what kind of lens I would like I didn't feel like I was getting pressured to get the most expensive option which I liked. I also got my sunglasses here a few weeks after! Love the service they provide with a text alert and phone call. Found my new optometrist in town.

This is a great place to renew or obtain a new eyeglass prescription. The optometrist was not only…read moreprofessional but also very friendly, making the experience comfortable and enjoyable. However, I would never recommend this place to anyone who is looking to purchase a pair of new glasses. Without insurance, I ended up spending nearly $600 for my prescription, frames and for some features to make my glasses a little more comfortable to wear (ex. I have a high prescription so I pay a little extra to make my lenses thinner). It took about a month to receive my glasses, which felt like an inconvenience because in my personal experience, regardless of how strong my prescription is, I've never had to wait more than two weeks for glasses. When I finally got my glasses, I was disappointed with the quality. They felt cheap, and the lenses pick up finger prints quickly. The lenses also aren't securely attached to the frames. When I wipe the lenses with a cloth or when I take them off, they make a creek noise and they tend to shift in place. For the amount of money that I had paid, I would have expected to receive a pair of glasses with great quality. At Eyeglass World, I've never spent more than $400 for the same services that I had paid at Eleven Optometry (this includes their two pair for $100 deal). I was in a rush to get a new pair of glasses, but I now realize that a week wait for an appointment at Eyeglass World would have been so much better than coming here.

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Eleven Optometry
Eleven Optometry
Eleven Optometry

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Optica Fashion Show

Optica Fashion Show

4.3(32 reviews)
6.5 mi•The Strip
•$$$

While visiting my go to spot for eyewear, I realized in the last 12 years I've never checked in or…read morewritten a review. #mindblown If you're looking for stylish, high end frames with top notch service, Optica @Fashion Show is the sweet spot! From the moment you walk in, you'll feel taken care of. The staff @Optica is incredibly knowledgeable and genuinely helpful. Zero pushy sales vibes, just honest advice to make sure you find the perfect style/fit. They have a gorgeous selection of designer frames, from classic and timeless to bold statement pieces. I'm always impressed with the staff and new inventory. We've seen a litany of staff changes over the years but we still have a few originals left. They easily explain all my lens options clearly and help me pick the best look for my prescription/face without trying to sell me. The entire process is smooth and always stress-free! It's obvious they take pride in both their product and their customer experience. If you're looking for luxury eyewear with exceptional service, Optica is THE spot in the valley. **A few of favorite brands I've purchased @Optica: YSL, DITA, Cartier, Mykita, Gucci, Dior, Channel and Oliver Peoples. **Absolutely the best staff, service and selection!

I've been coming to Optika for glasses for over 10 years and at first, their service was great but…read morelately their service has been lacking quite a bit. Every time I come here, I never know what I'm gonna get. I never know if I'm gonna get over the top excellent customer service or if I'm not going to be helped. Today I came in to retrieve my contacts, and asked the guy at the register, about the doctors office next door, he said he didn't know anything. I said, can I speak to somebody who could give me an answer and he said that he wasn't from this store. My question is if you don't know anything, why are you working here then. This was not helpful at all and very unprofessional to say the least. Overall, I would say that, as a customer service representing Optika, the least you could do is go out of your way and assist your customers. By maybe calling someone over the phone or since you work next door, look at the schedule. And you cannot tell me that you don't know anything, because I know that this store is affiliated with the optometrist next store. I mean after buying glasses from Optika for over $1,200 several times, how do I get my prescription in them, huh? After this interaction, this makes me not want to come back and shop at Optika. In the future, you guys might want to consider offering loyal customers another option besides "I don't know", as a response.

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Optica Fashion Show
Optica Fashion Show
Optica Fashion Show

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Personal Eyes Opticians - opticians - Updated October 2026

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