Love this little spot downtown! Came in handy when needed some quality glasses Instead of cheap…read moretourist ones! Owner is amazing!

Best costumer service ever! Large selection of glasses and…read moreprices are very affordable! They were very helpful and patient!

The frame on my glasses broke,so I went to frame fixer.i spoke with brittany…read moreWho told me they are unable to fix the frame,however she offered to take my lenses and put them in a new frame. I had brought some old frames that I really like. Brittany said there is a chance they could shave down the old lenses to fit my old frame,as it turned out my new lenses fit perfectly into my old frame. Brittany popped them in. But here's the most impressive thing,no charge. And when we went in they didn't try to upsell us That's hard to find in this world now. Honest nice friendly people who put helping you before profit. If you ever need eyeglasses Or need any type of repair I highly suggest you go see Frame fixers,you will be glad you did.

I bought glasses from Warby Parker that had no nose piece. I loved the design but sadly with my…read morenose the glasses kept falling down. The Warby Parker employee recommended coming here to see if they could place a nose pieces on my glasses. I paid $130, which is 100% worth it since I wear my glasses everyday. The outcome of my glasses was better than I expected. The work is extremely exceptional and well done. Everyone at the store was so nice and helpful. It took a week for my glasses to be done.

I was referred to Nancy by a longtime family friend and I'm pretty sure I made a new lifelong…read morerelationship! I was referred to Personal Eyes because my style is a little more bold and unique and I was having trouble finding the perfect frames elsewhere. I have worn eye glass frames for 20 years as I cannot use contacts, so having a frame that stands out has always been a goal of mine. Nancy's options are so thoughtfully selected and each one has character! I also loved that Nancy had small business brands and brands that you've never seen before. I had so much fun trying on all of her boldly beautiful pieces and ended up having multiple favorites which almost never happens to me.. What's funny is that at at the end of the day I ended up picking an oversized ivory pair that my husband found which may not have been bold in color, but felt bold in style and was 100% ME. Nancy has such great prices and she made me feel totally comfortable and when we were chatting, I felt like I had known her forever. I will definitely be coming back for all of my eye exams and eyeglass frames in the future! I have already referred so many people and I hope they love Personal Eyes as much as I do. :)

Nancy is always personable and ready to help her clients. Picked out my eye glasses a few years ago…read moreand couldn't be happier with the efficiency and quality. Definitely using her services in the near future! In the Whole Foods shopping plaza off Tenaya and Lake Mead in summerlin !

A friend originally recommended this place to me, and my first visit was great. The optometrist and…read moreassistant were friendly, helpful, and made the experience smooth. I even recommended my daughter to go because of how positive it was. Unfortunately, the quality of service declined afterward, especially during the times we were assisted by Jr. I decided to give the office another chance and brought my husband in for an appointment. When it was time to choose his glasses, my husband politely mentioned that we usually make those decisions together. As I started asking Jr. questions, he completely ignored me. I repeated myself three times and even had to raise my voice before he finally acknowledged me. When I asked what our insurance covered, he responded with, "I don't know, you'll have to call your insurance company," and simply wrote down numbers without explaining anything. He also made an unusual comment like, "Don't worry, this company won't rip you off." When I asked what he meant by that, he couldn't give me a clear explanation. I Care Overall, my recent experience was disappointing. If he didn't want to provide good service, my husband and I could have easily taken our business elsewhere. I truly hope the customer service improves, because the first visit showed they're capable of much better.

Amazing doctor and staff! They are currently treating me for dry eye and even after one treatment,…read moreI'm noticing an improvement in my symptoms. Getting an appointment is easy, and there is no wait once you get there. I also like that when you call, a human being answers the phone instead of a recording like many other places. They really put the human touch back into eye care. Also, they are great about answering all of my questions; I can admit that I'm a bit high strung and high maintenance, but they are patient and kind with me and I really appreciate that. :)

This is a great place to renew or obtain a new eyeglass prescription. The optometrist was not only…read moreprofessional but also very friendly, making the experience comfortable and enjoyable. However, I would never recommend this place to anyone who is looking to purchase a pair of new glasses. Without insurance, I ended up spending nearly $600 for my prescription, frames and for some features to make my glasses a little more comfortable to wear (ex. I have a high prescription so I pay a little extra to make my lenses thinner). It took about a month to receive my glasses, which felt like an inconvenience because in my personal experience, regardless of how strong my prescription is, I've never had to wait more than two weeks for glasses. When I finally got my glasses, I was disappointed with the quality. They felt cheap, and the lenses pick up finger prints quickly. The lenses also aren't securely attached to the frames. When I wipe the lenses with a cloth or when I take them off, they make a creek noise and they tend to shift in place. For the amount of money that I had paid, I would have expected to receive a pair of glasses with great quality. At Eyeglass World, I've never spent more than $400 for the same services that I had paid at Eleven Optometry (this includes their two pair for $100 deal). I was in a rush to get a new pair of glasses, but I now realize that a week wait for an appointment at Eyeglass World would have been so much better than coming here.

Took my mom for an eye exam. The place was cute/clean. The doctor was sweet, professional and h…read moreeven spoke in Spanish which is great so i didn't had to translate for my mom! Definitely recommend this business

Doctor Rodney Murray, Nayeli & Jordan were very proficient and kind. Please see them for your…read moreexams, it was quick. They were very detailed and descriptive without talking your ears off. The office was clean and quiet with a decent experience with their music choice. I'd come back here over the last 5 offices I've visited. 6.18.25.

Awful awful awful!…read more My visit to this female eye doctor was a complete disappointment from start to finish. Not only did she lack compassion when i was going through the exam process, but at the end she gave me the wrong prescription! When i called to discuss the problem the receptionist responded with, "It's fine," after i told her that i was terrified that i was going blind. Then, I came back to discuss the matter, and the doctor went and hid in her office (on 2 separate occasions) Instead of trying to discuss my concerns. The level of negligence and lack of professionalism is astonishing. Furthermore, all but one person on the office staff treated me more like a piece of data than a human being, demanding i give "my date of birth" instead of my name. It's as if they see patients as nothing more than numbers on a chart and another chance to get paid from the insurance companies Overall, I would strongly advise against trusting your eye care to this establishment. They clearly prioritize their money over the well-being of their patients, and that's simply unacceptable.

I had a Great experience here. It was my first time getting my eyes tested in many years. I've had…read moresome vision problems recently and finally decided to stop somewhere to get my eyes tested. The service over the phone was excellent Virginia helped me get an appointment right away. When I arrived Dr. Keller checked my eyes and provided me with a prescription. I was able to choose my glasses right away. Virginia helped me with my selection. Highly recommend coming here for your eye exam, they do accept some insurance, unfortunately I didn't have any but pricing was reasonable for my selections!

Dr Keller took care of my wife very well. He was friendly and efficient. He did not rush through…read moreanything, obviously caring a lot about her situation. The receptionist called the insurance company to make sure we had coverage for her contact lenses, which we did. Overall, a very nice first visit.

I only wear Oliver Peoples and unfortunately, I left a beloved pair called Stanfield in an Uber and…read morethey have yet to be found. That's an old frame and I wanted something similar so I reached out to the outlet store and thankfully there was Justine to help me. She did such a great job of finding a frame that was similar enough to the one I had lost. I don't live anywhere near the outlet store, but she was more than willing to ship them out to me and they are great so much so that I ordered another pair for sunglasses. Their prices at the outlet store are wonderful. I looked at Costco for their designer sunglasses that aren't half the quality of Oliver Peoples and very close to the pricing and some of them more than what I got through the Oliver Peoples outlet store. Again, can't say enough about Justine's customer service it made the whole process of losing my glasses much more bearable!!

I always have a hard time finding sunglasses that not only look good on me but fit my face well…read more However, I had a pair of glasses (that I was so sad when I lost) well over a decade ago that I loved that were Oliver Peoples. I saw their store while shopping at the outlets and decided to check out some sunglasses not really expecting to purchase anything because I know Oliver Peoples can be pretty pricey. The staff at this store were so friendly and amazing! They saw me trying on a few pairs, noticed that I was typically going for black frames and black lenses. They said they had a few random ones that Oliver Peoples sent them as samples that I may like. The samples were not displayed out front, they went into the back and pulled out a few for me to try. I ended up loving one called the Clifton. I didn't even pay attention to the price tag initially but they told me it was originally over $500 and it's the only one they have so I shouldn't wait if I like them. Once I saw they were selling it for $138 as a "misc sample" I was sold! That's one heck of a deal! I even checked and the Clifton is currently being sold on Oliver Peoples and Sunglasses Hut for $437. Pretty stoked to not only find sunglasses that fit me well but at a heavily discounted price. It was a great score and stoked the staff took their time to not only notice what I liked but took the time to pull them out of the back for me to try! I had a great experience here and am very happy with my purchase!

Great eye doctor great stuff I went there with a piece of glass in my eye…read more Doctor help me kind of fast and very important very cheap Good doctor no doubt

I absolutely LOVE Dr. Oriner!! I have been seeing him for I think 35 years and he has taken great…read morecare of my eyes. I had a couple emergencies and he was able to get me right in to help me. I truly appreciate how much he cares!! You can't go wrong with him!!!

While visiting my go to spot for eyewear, I realized in the last 12 years I've never checked in or…read morewritten a review. #mindblown If you're looking for stylish, high end frames with top notch service, Optica @Fashion Show is the sweet spot! From the moment you walk in, you'll feel taken care of. The staff @Optica is incredibly knowledgeable and genuinely helpful. Zero pushy sales vibes, just honest advice to make sure you find the perfect style/fit. They have a gorgeous selection of designer frames, from classic and timeless to bold statement pieces. I'm always impressed with the staff and new inventory. We've seen a litany of staff changes over the years but we still have a few originals left. They easily explain all my lens options clearly and help me pick the best look for my prescription/face without trying to sell me. The entire process is smooth and always stress-free! It's obvious they take pride in both their product and their customer experience. If you're looking for luxury eyewear with exceptional service, Optica is THE spot in the valley. **A few of favorite brands I've purchased @Optica: YSL, DITA, Cartier, Mykita, Gucci, Dior, Channel and Oliver Peoples. **Absolutely the best staff, service and selection!

I've been coming to Optika for glasses for over 10 years and at first, their service was great but…read morelately their service has been lacking quite a bit. Every time I come here, I never know what I'm gonna get. I never know if I'm gonna get over the top excellent customer service or if I'm not going to be helped. Today I came in to retrieve my contacts, and asked the guy at the register, about the doctors office next door, he said he didn't know anything. I said, can I speak to somebody who could give me an answer and he said that he wasn't from this store. My question is if you don't know anything, why are you working here then. This was not helpful at all and very unprofessional to say the least. Overall, I would say that, as a customer service representing Optika, the least you could do is go out of your way and assist your customers. By maybe calling someone over the phone or since you work next door, look at the schedule. And you cannot tell me that you don't know anything, because I know that this store is affiliated with the optometrist next store. I mean after buying glasses from Optika for over $1,200 several times, how do I get my prescription in them, huh? After this interaction, this makes me not want to come back and shop at Optika. In the future, you guys might want to consider offering loyal customers another option besides "I don't know", as a response.