After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

The only reason I'm giving two stars is because I truly liked Dr. Ashley Plotkin. It's very clear…read morethat she cares about her patients and takes her time during the exam. Unfortunately, my experience with the front staff was extremely disappointing. While I was looking at glasses, one of the employees answered a phone call from someone trying to schedule eye exams for herself and three others. She repeated the request out loud for Leo, who immediately shook his head and made an audible sound of annoyance. The employee on the phone also seemed irritated. It was uncomfortable to witness. As a customer, it's confusing to see staff react negatively to someone trying to schedule multiple appointments. While I was browsing, I already had a good idea of what I wanted. Leo told me to "look around and have fun" and to let him know if I wanted his opinion. A few minutes later, while I was trying on a pair of Dolce & Gabbana glasses, he approached me and said, "Oh no, those don't work." I hadn't asked for his opinion, and I actually liked them until that comment. It felt unnecessary and dismissive. I finally decided on a pair of Gucci glasses. When he rang me up, the total after insurance was nearly $700. I told him there was no way I would pay that much for glasses I rarely wear. He appeared visibly upset and slammed a cabinet before returning to the register to hand me my receipt. That reaction was unprofessional and uncomfortable. I was also told that a retinal scan would not be covered by my insurance. I have EyeMed, and this location is in-network, so the scan would have been covered. Additionally, as I mentioned at the time, I felt the pricing I was given was incorrect. I later ordered the same glasses--with comparable add-ons--for less than $225 after insurance. Given the significant difference, it left me questioning whether I was initially being steered toward higher-priced options to increase commission rather than being given transparent and accurate information. Overall, the level of professionalism from the front staff was very disappointing. Unfortunately, I will not be returning. Edit: Message for Leo, please take care of your oral health.

I was looking for a pair of glasses and have routinely used Lens Crafters. I had heard styles and…read moreselections vary by store and since I was in the area thought I would see what this store had to offer. The glasses are nicely displayed and they were organized by brand. When I walked in I immediately was greeted and asked what I needed. I shared I was browsing and was allowed time to browse with no pressure. I was torn between two styles and the sales associate offered her opinion. The entire process was easy and straight forward. Glasses should arrive in 7-10 days.

They are really great to work with! Had an issue with some…read morelenses and they took care of it right away

Very organized office, never have to wait more than 10 minutes if at all…read more Friendly, courteous staff, informative, communicates well. Dr. is thourogh yet not intimidating. Highly recommended.

Been going here for many of years. One time have a problem with my glasses. They did not fit my…read moreface right when the lenses were in them ask them if I could get a different pair. They charged me $106 for restocking fee.. Then they asked for the glasses back. The only problem is I threw my old glasses away, so I did not have a replacement pair of glasses to wear.. they were no help to me at all so I am stuck with the glasses that don't fit my face right because they said they need the glasses back, and I personally cannot see without my glasses. I will be looking for a new eye doctor.

Outstanding service from Dr. Gebert and his team! Great selection of eye ware and a convenient…read morelocation. Bought a new pair of prescription RayBan sunglasses here recently and very happy with the quality.

My appointment was easy to make. I was taken care of right away. Dr Tom explained what they were…read moregoing to do with my prescription due to my eyes changing. I ordered new lenses and they put them in my frames. Meredith is wonderful and has not only spent the time to make sure the prescription was right. She also fixed my glasses after I had a fall. She spent the extra time necessary to make sure they fit on my face just right. An extra thanks to Meredith. She makes the office work smoothly.

Local staff are great, friendly, and nice to work with. However, they use some pretty sketchy…read morebilling practices and I won't be going back! They include products/services without mentioning them, costing you extra, I also received a bill in the mail with a different total and different amount than I paid in the store. It's all been confusing, frustrating, and suspicious!

Yes, there are plenty of Pearle Visions near me, I choose this location because of Dr. Kulbak…read more(formally Windy City in Bucktown Square, Chicago). There is plenty of parking since it is located in the Woodland Commons Shopping Mall. Her staff greeted me as soon as I walked in. The check-in process was swift and simple. She was thorough with my eye exam and took the time to answer my questions. They carry a variety of brands of frames and the staff was helpful in assisting me in finding the exact frame I want. I was very happy with the service and experience. I am truly appalled by some of the low rating reviews. Eye exams and eyewear can be costly especially with add-ons and features. I don't think it's fair to give a one-star review or complain about the experience because of the cost.

I walked in over the holiday weekend with a pair of glasses that I had accidentally broke. I did…read morenot purchase them from Pearle but they were the closest eyeglass store to my house so I figured I would try to get them fixed there. The manager, Sultan, helped me right away and repaired my glasses within 30 minutes. He was super helpful and friendly and I would definitely go back as a customer in the future.

Barrington Eye Care is a great place to go to the eye doctor and to get your contacts and glasses…read moreat. I would like to give special thanks to the employee Air, he was excellent, he is very knowledgeable about different types of contact lenses and contact solutions you'll need and walked me through the products and ordering process seamlessly. Highly recommended.

Polite, caring staff and doctors. Staff and doctor were professional and efficient without being…read more"cold".

My family and I have been going to Dr Zizzo for over 20 years now. He is one of the very few…read moreindependent optometrists left. Not only does he always get my prescription right the first time but what he charges is significantly less than any of the big chains. For example, 8 months ago I went in for an eye exam and purchased a new pair of designer glasses from him. I don't have any type of vision insurance anymore because my employer discontinued that from our health plan, so it's all out of pocket. When it was all said and done, he charged me less than 1/2 of what I paid at LensCafters the last time I purchased glasses, when I DID have vision care on my insurance! Then 8 months goes by and my dog chewed up my glasses. I went in to order a new pair (expecting to pay full price) and he set me up with a new pair of glasses and gave them to me at HIS cost! I guarantee that none of the other big chains would do that for a customer. He's a great optometrist and a very reputable businessman. He's been at this a long time and I can tell you that he is a really nice person and will go out of his way to ensure that you are a satisfied customer. I'd absolutely recommend him.

There isn't anyone I'd trust with my eyes or those of my son's other than Dr. Zizzo. He has a…read morewonderful ability to put both adults and kids at ease - and had endless patience when my son first got contact lenses. When my son was older and had other health issues that involved his eyes, Dr. Zizzo researched everything, and reassured us both. His willingness to work with me on pricing when I no longer had insurance was unbelievable - he's one in a million and I can't recommend him highly enough! Thank you, Dr. Zizzo - you're one of the truly good guys!

SCAM!!!!!!!! Please…read morebeware of visiting this facility! They intentionally don't give you a copy of your contact prescription by saying you can grab it after you pick up your "free contact sample". I couldn't make it back to pick up my sample and when I called today they pretend like someone was supposed to give it to me. Too bad this exact same thing happened last year so I know they don't give it to you! To make matters worse if you call to get your prescription they claim they don't have access to email but can fax it! Not sure who has a fax machine sitting at home in 2024. Obviously their intention is to have you come back to pick up this free contact sample two weeks later so they can sell you contacts. AND if you call their office you're greeted by Jasmine who obviously isn't experienced with helping customers, talks over you and is outright rude! And she's apparently their office manager. I've NEVER been to an eye Dr in which they hold your prescription hostage! Don't trust this place and go somewhere else around the area. My radar should have gone off when I was in the office for my check up and Jasmine was bullying this older woman. Making it seem like any question she had was an inconvenience and treating her like a criminal. The older woman was just asking why the glasses were so expensive and what she could do to get the price down. I wanted to earn everyone that this is not your place. I've lived here for 20+ years and never had this experience with any other eye dr. I will be taking my business elsewhere.

If they say they are in-network & take your eye insurance-they should cover exam & part of contacts!read more

Super friendly staff every step of the appointment. They took me last minute -same day for some…read morediscomfort and concerns I was having. Took time to explain everything, made sure my symptoms I gave them was correct by repeating it back, sanitized everything in front of me. Just a very positive experience from beginning to end. Thank you!

I've been going to Dr. Rosanova-Philipp for a few years now and really like her! I think she's only…read moreadjusted my prescription once and she helped me find contacts that were a way better fit and feel for my astigmatism. Last time I picked out glasses with them, the tech I worked with was super helpful and actually selected my frames for me - something I'd never pick off the shelf myself. I love them! The practice typically has good promotional deals going on when I need to order new contacts too, so that's nice.