I have been going to QT Optometry for about three years and love it! The doctor is competent, funny…read moreand attentive. Excellent selection of frames. Highly recommend!

My husband and I just had our first visit with QT Optometry, and it was hands down the best…read moreoptometry experience we've ever had. From the moment we walked in, the staff made us feel genuinely welcome. The office has a great vibe -- professional, upbeat, and friendly. The doctor was exceptional. He has an incredible sense of humor that immediately puts you at ease, but when it comes to your vision he is completely dialed in. The technology and equipment are clearly state-of-the-art, and he took the time to carefully fine-tune everything so our vision was exactly right. It felt both thorough and personalized. The frame selection was also fantastic -- stylish, high-quality options you don't typically see everywhere. What stood out most was the attitude of the entire team. Everyone was respectful, encouraging, and genuinely helpful. We walked out feeling not only well taken care of, but truly grateful to have found such an outstanding practice. Our recommendation: give QT Optometry a try -- even if you have to drive a little farther. After this experience, we can't imagine going anywhere else for our eye care. If you're looking for a great optometrist and a team that truly cares about getting your vision right, QT Optometry is absolutely worth the visit.

The staff is amazing, and the experience is always great. We are so happy we found this place for…read moreall of our optometry needs. Everyone is friendly, professional, and truly cares about their patients. We highly recommend them!

10/10 highly recommended, customer service was great. My favorite was the antioxidant testread more

My mom needed new Rx lenses for her Silhouette frames. If you're familiar with these frames then…read moreyou know that they have a variety of different shapes and sizes to complement the frames. My mom wanted larger sized lenses for her progressive Rx rather than the current smaller ones. Unfortunately not many places carry the Silhouette brand but they also will not make new lenses if you bring in the frames. I called around and luckily spoke to a very patient and helpful lady who explained the situation regarding the Silhouette brand AND they will make make new lenses for my mom's frames here! Eureka! For those who are wondering why she doesn't just get new frames...this frame is ultra light since it's titanium and super durable cuz my mom has had it for a few decades. It also is her favorite frame so she doesn't want to change them. You know how the 'wiser'/older people don't like change lol. Anywho...we drive up to Folsom from Elk Grove. As soon as we walk in we're greeted warmly and with a smile. I again explain our predicament regarding my mom's frames. Ashley kindly guides us to the section that displays what we need. She patiently gives us advice, answers questions and does a lot of measuring and consulting. Needless to say she spends quite a bit of time with mom carefully measuring for the new lenses. My mom commented that she's never had anyone take such care with her measurements before. Poor Ashley... she was done with my mom but then it was my turn. She took at least an hour or so combing the internet searching for some frames for me. It had to be within specific parameters since I'm extremely nearsighted with astigmatism, need nose pads, light weight frames (preferably titanium), full frame, certain shape and size, etc. She was brain storming with the other nice lady in the office trying to find some suitable frames. They were busy in there with patients coming and going but we never felt rushed or shorted on customer service. Kudos to these ladies who delved out superb customer service with patience, humor and smiles ! Parking was easy and plentiful. They had great 80s music playing softly in the background that I quietly jammed to while browsing through the vast variety of frames. I'll definitely whisk my mom back to this establishment from Elk Grove. She was treated with kindness and patience which speaks volumes. Both ladies went out of their way to help in every way to make our experience as fun and smooth as possible. TY Ashley and the front desk lady...sorry I don't remember your name.

The customer service was so amazing that i didn't have any issues whatsoever with the service or…read moreproduct that i purchased. I am deaf and i had very nice dialogue with the employee who was working at front desk at the time and i didn't have any issues with communication as they was very polite and very patient with me. They got me very nice glasses and i dig my new looks and i can see very clearly and I would recommend people this business. The will accommodation to your needs and don't miss the opportunity.

Very professional office is nice and clean.Jocelyn was a great help, and will see them again next…read moreyear.

The Doctors at this Optometry are very good and caring. I didn't have any issues with my sight…read morecheck or treatment. However, the prices at the Optometry are ridiculously high. I was charged $198 for a Ray-Ban frame (after a 30% discount since it was a second pair, it was $138.60). I found the same frame on the Ray-Ban website for $57.40. I called them the same day to cancel my order, but they said it was in production, and I would have to pay 50% of the original price for cancellation. Even the lenses are super priced. $290 for lenses with UV Protection and Anti Reflective Coating. I was getting the better premium lens for half the price. I am not going to purchase glasses here anymore, it feels like you are scammed if you look at actual prices.

From the moment I walked into Eagle Vision Care Optometric Center, I felt genuinely welcomed. The…read morereceptionist greeted me with kindness, a warm smile, and a pleasant tone that immediately set me at ease. Emreana, the doctor's assistant, was patient, friendly, and exceptionally informative. She explained each step of the process with care, laid out all my options clearly, and never rushed me. As someone on the neurodivergent spectrum, I tend to ask many questions -- and I'm used to professionals responding with impatience. Emreana never once made me feel that way. Her calm, respectful manner meant a great deal to me. Dr. Gyneth Rock conducted her examination with enthusiasm and positivity, which instantly reassured me. I knew right away that my future eye care would be in capable, caring hands. Nora, the optician, was equally wonderful. She intuitively selected a frame that I fell in love with the moment I tried it on -- it felt as though she had known my style for years. When I asked my usual stream of questions and mentioned, somewhat self consciously, that I have high functioning autism, she didn't blink. Instead, she smiled and said, "Oh, no problem -- I'm on the spectrum too." That simple moment of connection and acceptance was profoundly meaningful. In my 65 years, I don't think I've ever felt so understood and welcomed in a clinical setting. I will never visit another optometric clinic. I strongly and wholeheartedly recommend the Eagle Vision Care team to anyone seeking eye care -- especially those who value patience, empathy, and genuine human connection. My name is Richard Pancaro, and I'm an Adult Education ESL teacher. Thanks to the Eagle Vision Care Optometric Group, my future years of teaching will be clearer, more comfortable, and supported by people who truly care. Thank you for taking the time to read my review.

Took my 10 year old daughter here for her first eye exam. The only reason this isn't a 1 star…read morereview is because the doctor did his job, but I question whether he is used to being around kids or has kids of his own. Within the first few minutes of the appointment he was already huffing under his breath, clearly annoyed with my daughter's vague answers to his questions regarding her eyes. I don't know what he expected but I, as a parent, expected the doctor to have more professional emotional regulation. If I can clearly tell you are getting annoyed during the appointment then I'm sure my daughter can too. We spent maybe 20 mins at most together and if you are already that irritated maybe you shouldn't be a doctor, or perhaps change your preferences so that you don't have to accept pediatric patients?

I'm sorry about everyone's negative experience here, however my experience was a positive one…read more I came in basically to try on several pairs that I had researched because I was ordering my glasses with a prescription from another business. They were nice enough to assist me and go get the pairs that I wanted to try on. They were kind and courteous, and for that I give them a positive review. I didn't actually do business with them however, after reading some of the reviews here I chose to give a four star instead of five. I would say that treating all customers with kindness and courtesy, and validating their concerns while assisting them with great customer service will always be a five star review. It does matter when people feel like they have not been serviced correctly as you could see in the negative review rating. Sadly, some businesses overlook this, and treat it as a job rather than a passion.

Zero stars. They…read morewouldn't take a return on sunglasses that were NEVER worn. Instead they said there was a small scratch and couldn't take it back because of that. Again, they were NEVER worn. It was all still sealed up from when we made the purchase not even a few days ago. They are the ones who opened it. The manager is a shady business man. This business is awful and we will NEVER purchase from them again and be sure everyone we know never does too.

Friendly, helpful staff. Great selection of frames. They made the whole tedious process easy and…read moreenjoyable. I Couldn't be happier!

Nice place in the Folsom Palladio. Great service, beautiful choices of frames... designer or value…read more Staff very helpful ( Heather) Parking sucks especially for handicapped

I found Bidwell Optometry through my insurance and decided to book an appointment and I'm really…read moreglad I did. The entire staff was warm and personable from start to finish. Dr. Patel was very transparent and took the time to address my concerns about night driving, which honestly put me at ease. I came in knowing what I wanted, and she checked every box. The exam itself was smooth and straightforward, and then I got to do my favorite part, shop, lol. I believe her name was Millie, and she was incredibly kind. I never felt rushed or pressured while picking out frames, and no one tried to upsell me on anything I didn't want. She walked me through the top-tier lens options but respected my choices when I declined any extras.

Very helpful and kind staff. The Dr's were very nice and explained everything easily for me to…read moreunderstand.

Update 5/8/2023 Target optical reached out to me and offered…read morea voucher to get a replacement pair of glasses. The first order they got completely wrong with the prescription. The second order, the prescription was right, but the color options were wrong. They also included the original sunglass lenses in the packaging without protection, so they got scratched. Well, I appreciate them making it right and doing the honorable thing, I will never be shopping at Target again. They are just too careless and unprofessional. Update 3/2/2023 Very unprofessional and I am still waiting on a resolution to this problem. They have lost customers for life. 2/20/2023 Update: the response below from Target was a fake "we care about your concerns" response. They still have not got back with me. Original review I bought a pair glasses from the Folsom store, and at the time of purchase, they informed me that I had a warranty for free replacements. Sometime later my glasses, we're scratched, and I inquired in regards to the warranty and what I should do. The lady said there was no warranty and there's no free replacements. I informed her this is not what I was told. She said there's nothing that she could do. So I went onto the Target website to fill out a store experience form on a link. I then later received an email with a link to file a claim. I use the link and was sent an email by LensCrafters. They said that they have nothing to do with target optical and they would try to reach out to the store manager to help. Today I received an email from LensCrafters with the following statement from the regional manager of Target, Danielle. "Hi, Please close the loop with this guest. This is a guest that has a history with consistent issues (all notes in his file) and how he communicates with the team is hostile. He had two remakes due to him not understanding his rx. He did not redeem the WFPP previously. Appreciate it and thank you, Danielle" All the statements in this message were lies. I did not mistake my RX and did not have them remade. I had my lenses replaced under the warranty for free because they were scratched. The store manager wouldn't even speak to me because they said the optical dept was separate from Target. I am not a hostile person. I do not have a criminal record and I take great offense to this statement from Target's regional manager.

excellent customer service, great experience from everyone . Behrus is great!!! Good value for…read moreglasses