My husband and I just had our first visit with QT Optometry, and it was hands down the best…read moreoptometry experience we've ever had. From the moment we walked in, the staff made us feel genuinely welcome. The office has a great vibe -- professional, upbeat, and friendly. The doctor was exceptional. He has an incredible sense of humor that immediately puts you at ease, but when it comes to your vision he is completely dialed in. The technology and equipment are clearly state-of-the-art, and he took the time to carefully fine-tune everything so our vision was exactly right. It felt both thorough and personalized. The frame selection was also fantastic -- stylish, high-quality options you don't typically see everywhere. What stood out most was the attitude of the entire team. Everyone was respectful, encouraging, and genuinely helpful. We walked out feeling not only well taken care of, but truly grateful to have found such an outstanding practice. Our recommendation: give QT Optometry a try -- even if you have to drive a little farther. After this experience, we can't imagine going anywhere else for our eye care. If you're looking for a great optometrist and a team that truly cares about getting your vision right, QT Optometry is absolutely worth the visit.

Finally found a good optometrist! When we moved to Folsom, I had a hard time finding an optometrist…read morethat was thorough and kind. Thanks to yelp, I was able to find this one! This place is located in the same complex as Safeway. With that said there's plenty of parking in the area. When you first walk in, you will find a variety of different types of glasses/ sunglasses. The receptionist is located right in the middle and can easily be found. The office has a quirky personality with Pokémon, decorations found throughout! The receptionist was kind and was able to help me get checked in right away. Most importantly, the optometrist was awesome! He was very thorough in his exam which I had a hard time finding locally. He even has a good sense of humor. Overall, if you're looking for a great optometrist, you found the right one! Bonus, they even take VSP!

I had a wonderful experience at Adventure In Vision Optometry to get my DMV Form MCSA - 5871 filled…read moreout signed by Dr. Christy Curtis, who was so incredibly kind, patient, and genuinely caring about my long-term eye health. She took the time to explain everything clearly and made sure I felt comfortable throughout the exam. Ashley performed my initial eye exam, and she was so friendly and professional. She made the whole process smooth and effortless. A big thank-you to Aaron, who helped me choose the perfect pair of prescription glasses. He was super helpful, honest, and made picking frames fun instead of stressful. Overall, the entire team made my visit feel personal and welcoming. I highly recommend Adventure In Vision Optometry to anyone looking for quality care and a great experience! HIGHLY RECOMMEND!!!

Brought my kids (and myself) in for eye exams and to get new glasses. We had the best experience! I…read morewould recommend the entire staff without hesitation!

The customer service was so amazing that i didn't have any issues whatsoever with the service or…read moreproduct that i purchased. I am deaf and i had very nice dialogue with the employee who was working at front desk at the time and i didn't have any issues with communication as they was very polite and very patient with me. They got me very nice glasses and i dig my new looks and i can see very clearly and I would recommend people this business. The will accommodation to your needs and don't miss the opportunity.

I had such a good experience here! I have a very difficult time finding glasses that don't look bad…read moreon me. I've used Target, Kaiser, and Costco in the past and even though I always picked the best ones I could find, I was never happy with the glasses I ended up with. The selection here far surpasses the others. I couldn't believe how many options I had to choose from! The customer service was amazing and my glasses arrived in less than a week. Which was much appreciated considering my old glasses were broken. I love my new glasses. Thank you to everyone at SFSE!

The Doctors at this Optometry are very good and caring. I didn't have any issues with my sight…read morecheck or treatment. However, the prices at the Optometry are ridiculously high. I was charged $198 for a Ray-Ban frame (after a 30% discount since it was a second pair, it was $138.60). I found the same frame on the Ray-Ban website for $57.40. I called them the same day to cancel my order, but they said it was in production, and I would have to pay 50% of the original price for cancellation. Even the lenses are super priced. $290 for lenses with UV Protection and Anti Reflective Coating. I was getting the better premium lens for half the price. I am not going to purchase glasses here anymore, it feels like you are scammed if you look at actual prices.

I didn't want to write this review, but I need to warn everyone that chooses this facility for…read moretheir needs. It took over six months just to get my glasses, which is already ridiculous. But what made it worse was the complete lack of management. Every time I called, I got the same vague responses like "they're still processing" or "we'll call you when they're ready " but no one ever did. I asked to speak to the manager multiple times, and every time I was told she was "busy." At this point, I genuinely started wondering if she even existed. (She does, but don't expect her to ever call you back.) Sure, she's nice when you see her up front, but as a manager? Terrible. Zero follow through, no accountability, and clearly no urgency to resolve anything. What's the point of having a manager if they refuse to actually manage?

I was seen here a couple months ago and was pretty apprehensive about saying anything but decided…read moreto do so. After being seen by the Dr. I was in the waiting area waiting for my prescription and while I waited for about 10 or so minutes sitting with my phone the Dr came out and walked past me and said to me "oh your still here, I should have you clean the bathrooms" and then he laughed and walked away. I was the only person of color in there and as a Mexican woman I did not find that "joke" funny at all.

I brought my glasses in to have the lenses corrected. There was nothing wrong with my frames when I…read moredropped them off....this is how my glasses were returned to me. The arm of my glasses are visibly damaged. I will never shop here again. Unacceptable!

I'm sorry about everyone's negative experience here, however my experience was a positive one…read more I came in basically to try on several pairs that I had researched because I was ordering my glasses with a prescription from another business. They were nice enough to assist me and go get the pairs that I wanted to try on. They were kind and courteous, and for that I give them a positive review. I didn't actually do business with them however, after reading some of the reviews here I chose to give a four star instead of five. I would say that treating all customers with kindness and courtesy, and validating their concerns while assisting them with great customer service will always be a five star review. It does matter when people feel like they have not been serviced correctly as you could see in the negative review rating. Sadly, some businesses overlook this, and treat it as a job rather than a passion.

Zero stars. They…read morewouldn't take a return on sunglasses that were NEVER worn. Instead they said there was a small scratch and couldn't take it back because of that. Again, they were NEVER worn. It was all still sealed up from when we made the purchase not even a few days ago. They are the ones who opened it. The manager is a shady business man. This business is awful and we will NEVER purchase from them again and be sure everyone we know never does too.

First time and last time...well, I can't call myself a customer because I never got the eye exam or…read morethe glasses. I had an appointment this evening for 4:40pm, I even got off of work early to accommodate. They sent me at least 4 messages to confirm my appointment, even a call threatening to give my spot away if I didn't immediately return their call even though I had confirmed through text twice. I arrived there for my appointment early and waited and waited until 40 minutes had gone by the actual appointment time. I asked one of the staff if they charge if you leave, because my wife works nights and she was waiting for me to come home so I could watch our kid. They said no and then told me there were still 2 more people ahead of me. I had already waited 40 minutes beyond the appointment time, then I would be waiting on 2 more people first???? They close at 600pm meaning that I wouldn't receive any help with the frames that I had selected. I left and I will never bother to come back. What a first impression for a first time customer and patient. I left work early for this appointment and you completely wasted my time. I am looking at other reviews (something that I should have done before I made the appointment) and I am surprised you have any customers at all. Disgusted. Folsom area people do not let them waste your time!!!!

Nice place in the Folsom Palladio. Great service, beautiful choices of frames... designer or value…read more Staff very helpful ( Heather) Parking sucks especially for handicapped

I found Bidwell Optometry through my insurance and decided to book an appointment and I'm really…read moreglad I did. The entire staff was warm and personable from start to finish. Dr. Patel was very transparent and took the time to address my concerns about night driving, which honestly put me at ease. I came in knowing what I wanted, and she checked every box. The exam itself was smooth and straightforward, and then I got to do my favorite part, shop, lol. I believe her name was Millie, and she was incredibly kind. I never felt rushed or pressured while picking out frames, and no one tried to upsell me on anything I didn't want. She walked me through the top-tier lens options but respected my choices when I declined any extras.

Very helpful and kind staff. The Dr's were very nice and explained everything easily for me to…read moreunderstand.

Update 5/8/2023 Target optical reached out to me and offered…read morea voucher to get a replacement pair of glasses. The first order they got completely wrong with the prescription. The second order, the prescription was right, but the color options were wrong. They also included the original sunglass lenses in the packaging without protection, so they got scratched. Well, I appreciate them making it right and doing the honorable thing, I will never be shopping at Target again. They are just too careless and unprofessional. Update 3/2/2023 Very unprofessional and I am still waiting on a resolution to this problem. They have lost customers for life. 2/20/2023 Update: the response below from Target was a fake "we care about your concerns" response. They still have not got back with me. Original review I bought a pair glasses from the Folsom store, and at the time of purchase, they informed me that I had a warranty for free replacements. Sometime later my glasses, we're scratched, and I inquired in regards to the warranty and what I should do. The lady said there was no warranty and there's no free replacements. I informed her this is not what I was told. She said there's nothing that she could do. So I went onto the Target website to fill out a store experience form on a link. I then later received an email with a link to file a claim. I use the link and was sent an email by LensCrafters. They said that they have nothing to do with target optical and they would try to reach out to the store manager to help. Today I received an email from LensCrafters with the following statement from the regional manager of Target, Danielle. "Hi, Please close the loop with this guest. This is a guest that has a history with consistent issues (all notes in his file) and how he communicates with the team is hostile. He had two remakes due to him not understanding his rx. He did not redeem the WFPP previously. Appreciate it and thank you, Danielle" All the statements in this message were lies. I did not mistake my RX and did not have them remade. I had my lenses replaced under the warranty for free because they were scratched. The store manager wouldn't even speak to me because they said the optical dept was separate from Target. I am not a hostile person. I do not have a criminal record and I take great offense to this statement from Target's regional manager.

excellent customer service, great experience from everyone . Behrus is great!!! Good value for…read moreglasses