Everyone who works at this office is kind, patient, and knowledgeable. I truly appreciate Dr…read more Newman and all the staff. Dr. Everette did all my follow ups and she is so sweet and was always waiting for my arrival. I rarely if ever waited for a follow up appointment. Punctuality is so important and they do not waste your time here. Brian was excellent at explaining any concerns I had before my procedure and during the healing process. Jane is also wonderful to work with. I traveled over an hour each time to get there and occasional would be running late but they never made me feel bad about it so long as I gave them a call to let them know. Great customer service is rare these days and you will get the best customer service at this office. You will not regret choosing Newman Lasik Center for your Lasik needs. Thanks for everything!

Amazing process, staff is all super cool. Ended up getting LASIK and was 80% recovered within 24…read morehours. Now at my 2 week mark, fully recovered and have 20/15 vision! Thank you guys

I paid for lifetime warranty just to find out the office closed and filed bankruptcy and the…read moreremaining offices will not honor their contract. I paid all this extra money for nothing and will not get my money back. Seriously!! If I want to be seen again I would be a new patient, this is horrible!! I wonder how many other people did they do this to. Do not go to the Lasik Vision Institute!

I just love this place! Been going here for a few years!…read moreI really love this place, and forget how much until I go in for another appointment. Atmosphere great, state of the art equipment. All the staff knowledgeable! Up front on costs and not pushy to buy more. Customer service very very good. Costs reasonable.

Have to agree with other reviews. The optical center leaves much to be desired in the service dept…read more Had a new Dr this last visit and that was fine, quick and painless. I've been coming here for at least 5 years, and normally it's been great--but my last two visits? Not so much. I ordered Rx sunglasses and didn't get the original lenses. Was told they don't do that, which confused me because I've been getting the original lenses along side my Rx lenses for the previous 3 sunglass orders. Most recently, when I went to pick up my glasses, they couldn't find the case. I got handed a generic one that didn't even fit properly. Ask for another one, and they tried to hand me a soft sided case. And a lens wipe? Nope. "We don't do that anymore," I was told. The office used to give you a bag, a small bottle of lens cleaner, and a fresh lens wipe-felt like a little gift each time. Not sure if it's tariffs or what, but something's changed.

I recently switched offices and i will definitely be back! They use a variety do tests and she is…read moresuper sweet. They keep the office locked for security and it's right off the freeway so it's easily accessible. I would say the only thing I wished is that I could get my contacts shipped to my house but nonetheless the pickup was quick and simple.

I came here to fill my glasses prescription and John helped me out. Customer service was excellent,…read moretheir prices are reasonable and they have a nice selection! It's a bummer they're not open weekends but I'll definitely be back.

I was having issues with my eyes and my optometrist was out of town. I was desperate to find an…read moreoptometrist that could see me for a same day appointment. I called this office and they were able to fit me in that day. Very friendly staff and I really liked the doctor. She was very knowledgeable and went above and beyond. A week after being seen, they called to check up on me. I thought that was awesome. I definitely liked this office and I think I'm going to have my stuff transferred to make this my new optometrist. I also noticed they have a huge selection of glasses as well.

I was looking for a new optometrist since I was new to the area, and initially quite liked Dr…read more Miyamura. However, this experience was soured by my interactions with this office through text message (their preferred method of communication) thereafter the appointment. At the time of my appointment, I requested some time to think about how I want to proceed with payments since the office wanted me to purchase unusually expensive products. About a month later, I received a text message to clarify how I would like to proceed with payment, which I appreciated. However, I shortly found out from my insurance the office pre-emptively used my insurance benefits without my authorization prior to them asking how I would like to proceed which was super shady. When I tried to clarify the situation, the office backtracked what they originally said. Trust. lost. Very unprofessional. I found the communications unnecessarily microaggressive and distasteful, would not recommend this business.

Initially, I was quite satisfied with their professionalism and knowledge. However, over time I…read morehave experienced a lot of issues with a pair of Coach readers that were custom-made for me. I have asked them to replace a screw that continues to fall out, so they replaced the pair of glasses. This issue continues to happen even with the new pair. I am not satisfied at all. I should probably write this even lower than I did, however, my very first initial visit with them was superior. I truly hope that they get this issue rectified, or I will never return to them again. It has been the utmost waste of time.

I miss when this was actually Ms. Swans office. I had an appt today at 9a and got called 30 minutes…read morebefore to cancel even though I had took the day off for appts and it's hard for me to take days off work. Very very unprofessional.

I called the Royo on Laurel Hills to make an appointment with my daughter and was able to get an…read moreappointment for the following day. There are plenty of parking spots available and check in-was fast. The main floor was large enough to accommodate several chairs, even with social distancing, so no one was standing around. The staff that took care of my daughter were all friendly and the exams went by smoothly. My encounter with Dr. Tran was pleasant and I appreciated her professionalism and conduct towards my daughter. The choice for frames are very limited, especially if only choosing ones that will be covered by insurance. Besides that, this overall experience was good one and I look forward to returning for future appointments.

Before my scheduled appointment, I have read the wait time will be long. I hoped for the best. My…read moreappointment was scheduled for 9am. I arrived around 8:50. I was a new patient so I had to fill out some forms. Within 10 minutes, I was called in. I thought, wow, that was quick. Came to find out, I was called to have my eyes measured by the medical assistant. After that was done, I went sent back to the lobby to wait to be seen by the doctor. 9:30 came around, still waiting in the lobby. Finally around 9:50, I got called in. I was happy as it was finally my turn to see my doctor. I waited in the exam room, waiting and waiting. At 10:20, the doctor finally came in. 1 hr 20 mins passed my appointment time. No apologies or anything of that sort. I understand that some patients might need longer time with the doctors but if that is a known case, I would think it is best if they don't schedule that many patients for the hr/day. Maybe only schedule 1 patient per hour. Patients should not have to wait 1+ hours to be seen by any doctors especially if it is appointment based. Patients times are valuable as well. Because of this long wait, I was late to my next appointment. Luckily they were still able to squeeze me in. Most times, they will require to have it reschedule. On the plus side, receptionist, medical assistant and Dr Fowler were all nice. If they can improve on their wait time, I'm sure their ratings will be higher.

I've been coming to Eye Zone annually for 25 years and have experienced nothing but the best of…read morecare. I'm disappointed to see some less than favorable reviews. My experiences with both Drs. Kam and Ching have been great. They are both very knowledgeable, professional, kind, and caring. Their opticians are wonderful and so very helpful, as is their entire staff. They have a very nice selection of frames in a variety of price ranges, and a good eye for what shape, size, and color frame works best on your face. I wouldn't go anywhere else!

The Eye Zone Optometry staff is excellent. Dr. Ching, Yelena, Leilani and Judy are all so…read moreprofessional and friendly. I have moved out to Roseville; however, I will continue to travel to Rancho Cordova for the exceptional service.

I have my medical insurance through the VA. Because the system for eye care is so backed up I chose…read morean appointment with Stephen Ching OD for my eye exam. Dr. Ching was amazing. Not only did I receive the best eye exam I have ever had, he remembered me from my visit to him a couple of years ago! I obviously don't know what eye care insurance you might have but I highly recommend Dr. Ching for your optometry needs. I would be remiss not to mention how great his office staff is! They were friendly, engaging and above all very professional. If I could rate this group higher than 5, I would!

Very friendly office staff and optometrist. Convenient hours and great service from check up to…read morecontacts/glasses

I've been going to Oak tree since it was named Swan and I've always had a great experience. At my…read morerecent apt the woman helping me find new frames went above and beyond. She helped me find a great pair that I'm super excited about. They that were both funShe was very knowledgeable in all of the frames She has a keen eye for shape and color! I highly recommend Oak Tree! You can also book online which is sweet! I highly recommended Oak Tree Optometry.

My first appointment at Oak Tree Optometry was July 31, and honestly, it was just meh. There was…read morealready a misunderstanding with the front office, followed by an upsell. Even with my insurance--and after bringing my own frame for one pair--I paid more than $800 for two pairs of lenses and the recommended upgrades. So I was appalled when I had to return one pair because the lenses had large, circular, hideous purple reflections from the coating. When I returned them around August 24, the technician told me that because of my insurance, a lower-level coating had been used. Excuse me? Oak Tree upsold me on the coating and took more than $800 from me, then blamed my insurance for the poor-quality product. If the coating was going to be lower quality, that should have been disclosed before I paid for the upgrade. It is now September 14, and I have received no update about my glasses. I also paid approximately $300 for additional eye testing that I initially understood would cost around $40, but I have received no follow-up call or explanation of the results. Between the poor communication, unclear pricing, hideous lenses, and the way the technician handled my concerns, I am completely disappointed. At this point, I would prefer a refund and to take my business elsewhere.