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    Dr Stephen K Ching

    4.4 (19 reviews)

    Services - Dr Stephen K Ching

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Photo of Bill L.
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    3 months ago

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    9 months ago

    Very friendly office staff and optometrist. Convenient hours and great service from check up to contacts/glasses

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    10 months ago

    Woman answering the phone is awful. Wouldn't give me the time of day because I didn't have medical insurance for an eye exam.

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    1 year ago

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    3 years ago

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    3 years ago

    He is an amazing Doctor! Thank you! He cares for his Patients and does accurate diagnoses.

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    3 years ago

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    11 years ago

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    9 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    13 years ago

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    12 years ago

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    13 years ago

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    10 years ago

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    Randolph Brown, OD

    Randolph Brown, OD

    3.6(52 reviews)
    0.2 mi
    $$

    This review is more based on the customer service, not necessarily dr brown. I actually didn't see…read moredr brown for an eye exam because I was told I needed to wait several weeks to see him for an apt. I really needed glasses because it was starting to bug me that I couldn't clearly see what was on my computer screen. I went to another store and was able be seen for an eye exam immediately. I just didn't like the selection of frames. I went back here with my prescription because I liked a pair of frames they had. The customer service rep was rude and stated that I needed to pay an extra 50$ because I didn't wait to be seen by dr brown. She said if I had just the exam here, it would've saved me a lot of money. Why even tell me that, for one thing? It was just a weird sort of gotcha. For some reason, I still went through with my purchase (I really like the frames). They had to special order my size and send them to a lab to get the lenses placed. I waited another two weeks. I paid almost 300$ with coverage and realized after the fact that the lenses don't sit properly in the frame. Every time I clean them with solution, there's little beads of fluid that can't be wiped free as they are in between a gap in the frame. Wouldn't recommend the price, quality, or the customer service.

    If I could give zero stars, I would. I tried to book an…read moreappointment because my eyes were extremely red and itchy. Elena refused to help and told me to go to the ER, claiming they only check eyesight--not eye health. Her tone was rude, dismissive, and completely unprofessional. I wasn't just disrespected--I was humiliated in front of my family. I filed a complaint with my insurance for discrimination, but later found out Elena and her coworkers gave false information and even made up names. I have proof. Dr. Brown never even saw the report until I followed up and told him directly. That's unacceptable. Elena has no place working in healthcare. Her attitude was nasty, ghetto, and disgraceful. I hope she gets fired for the way she treats patients.

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    Randolph Brown, OD - There is NO Patty at this office. They lied to the insurance company

    There is NO Patty at this office. They lied to the insurance company

    Randolph Brown, OD
    Randolph Brown, OD

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    Dr Stephen K Ching - optometrists - Updated May 2026

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