At the store, I spoke with Luke regarding options to replace the counter top on my bathroom vanity…read more I got the impression that this was too small of a job for them and they really didn't want bother with it. But Luke did say that he would get back to me the next day with a price quote. No response over a week later, I'm not really surprised. I would give 0 stars but that wasn't an option. I see many positive reviews but I will seek other sources for future remodeling projects and cannot recommend this company.

Fantastic customer service and superb quality! Kitchen Advantage was extremely helpful and fast;…read morethey took great care in finding the perfect design for our kitchen and pantry. I'm very satisfied with the service and how everything turned out! Our friends recommended Kitchen Advantage & now I highly recommend them to anyone that asks.

It was originally named "Artisa Kitchen" but local artists started complaining that, in fact, art…read moreis not a kitchen. Which is debatable, really. So they changed their name and added a letter to both words, and hey presto. Four stars because it's expensive, but there's not a lot of cheap-end home interior stuff out there, especially not that looks this good. You have to be moderately wealthy to afford the "ready made rooms" on display in here. If you're into remodeling the inside of your home, you'll probably find this place orgasmic. The employees are very friendly, patient, and there was no sort of high-pressure sales tactics as far as I could tell. Or maybe people just know better because they take one look at me and realize I'm unsellable. Or maybe it's just that the products in here are so impressive and top-of-the-line that they don't need to really push to sell anything. I can't afford to shop here, but it's a hell of a great place to bring a girl who has her own house or wants her own house. Then I get rewarded with a make out session in the parking lot. Everyone's happy.

This place is gigantic, and their two floors are chock full of the latest in kitchen equipment. I…read moreadore all the different setups they hae, and I spent my time there opening every single door and drawer. Each oven and fridge was nicer than the next. I could daydream about a kitchen like that for hours. It was rough to go back home to my old kitchen! The items are all top of the line and completely out of my price range- I don't know if I could ever afford a single appliance from this store, but it is a nice place to check out the latest and greatest, and just dream.

Dave is a great guy and really knows the kitchen cabinet business. No job to small which is not…read morelike most contractors. Easy to reach too! I had a problem with a drawer which was in a pretty old kitchen and after 2 try's to fix it with another guy...I reached out to Dave. Bingo! Fixed it the first time.

It took years and I can't even count the number of "professionals" that came to fix my cabinets…read more Dave is definitely an expert, very friendly and knowledgeable, impressive recommendations and finally... repair along with new installation to make it much more usable and increase storage. Loved his design ideas and being able to see them on the computer especially different layouts. He provided high quality unobtrusive work in a timely manner and fixed previous sub quality problems from previous installer (he even made sure the work area was clean at the end of each work day). Definitely looking forward to kitchen and bathroom update with him next Spring.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

My cabinets are 2 years old and these are my issues and they do not care…read more 1. The paint on my cabinets is chipping. They say it's from wiping them off with water. What?! They are in a kitchen. They should be able to handle being wiped off. 2. The bottoms of the cabinets are garbage. When you take items out, you can tell the shape of the items that were sitting in them. 3. The depth is less than my old/previous cabinets (was not made aware of this when ordering) so I'm unable to for some platters, etc in these new cabinets. 4. Service department isn't helpful or responsive.

I unfortunately didn't consult any reviews before going here. It was nearby and was open later on…read moreSaturday than the other area kitchen stores. In June we went in and picked out cabinets. The pricing seemed good, we got to choose every last detail and we selected stuff we really liked. They warned us about the long wait for the cabinets we'd selected. It's COVID, everything is taking forever, we understood that we wouldn't get our cabinets for four months. Before we went to the store we talked to our contractor for tips and he mentioned being sure to ask about toe kicks (the little piece of trim that goes next to the floor) because sometimes they don't include it. They assured me that all the needed trim/finishing pieces would be included (spoiler alert: they weren't). After a month or so I called to check in for the anticipated delivery date and it was supposed to be October 13-19th. October 13th rolled around and I didn't hear anything, so I called on the 14th or 15th to see if they were still on track and they said they were. I didn't hear anything and finally on the 22nd I called and asked what was going on. They said that the cabinets were going to be delivered between the 25th-29th. Despite talking to them two or three times during the anticipated delivery window and being assured everything was on time, nobody told me about the delay until after the window had passed and I called and asked. Then, when the cabinets arrived in the store, I learned that the glass is installed by another outside entity, so the cabinets that had panes of glass in the doors would need to have the doors removed and sent out for the glass installation which would take a week or two. So, when the cabinets came to my house on October 27th I got my intact floor cabinets (minus the toe kicks) and my hanging cabinets (minus the doors). As I waited for them to unload the countertop I learned that they damaged the countertop loading it into the truck so I'd have to pick out a new countertop. Two weeks after the delivery I called to check on the doors to see if they were ready since my contractor was coming today to install the cabinets. They said that the cabinet doors had come back from the installer with the glass, but had gotten scratched up in the process so were being touched up. Again, no update until I called and asked about the holdup. I appreciate that they aren't trying to pass off damaged items to me, but at the same time, something seems to get damaged at every step of the process, leading to more delays. I picked out a new countertop, and to be sure they didn't damage this one, they had the countertop company deliver/install themselves. When the installers showed up they asked who'd measured the space for the counter, and I said nobody - Kitchen and Bath simply sent them the dimensions. They said that's not how it should be done, they should always measure, because the walls it butts up against are not perfectly square, so the countertop didn't fit perfectly. A contractor is going to have to cut out a section of wall to make the counter fit correctly now. Yesterday, 11/30 I finally got the last of the pieces I needed for my cabinets/counter. This started in June - the first four months weren't their fault, but the additional month+ of delays after delivery were frustrating and could've been better handled with better communication. The final product is very nice, but I would be wary of using them again.

In 2012 we had our Kitchen done and had a lot of trouble . I would NEVER recommend this company to…read moreanyone. I won't go into details but the job was done sloppily. Got hardwood floors installed that are defective,electric outlets crooked,loose molding to the ceiling barely attached,wall ceramic tiles cut unevenly to name just a few things not to mention the main (so called boss of the project who wasn't here most of the time)worker and his attitude in store and at my home. Also rinsing grout tools in my kitchen sink that clogged it. $22,000.00 job and that's what the customer gets. I don't know how they are still in business.

I would not recommend. When we were given our first design layout we asked for changes. Removing a…read morepantry and adding another drawer base cabinet to replace a standard base cabinet. The pantry was removed but base cabinet was not corrected. We were not given a lot of information from the salesperson. I was unaware of some extra features available that I would have upgraded to. Then they measured incorrectly and we now have a cabinets that do not look symmetrical next to each other.

Larry assisted me with the design.he provided incorrect information about pullout cabinets that I…read morewanted. when delivered they were not pullouts.i also wantEd a shelf above my sin that Larry didn't order. he only provided my contractor with a pencil layout for the cabinets. I laughed initially but spent hours trying to obtain the information on the phone. Larry is lazy, left out important information and details about the cabinets and was consistently vague in any information that we seeking in my were asking. I was hoping to get better service from a small business vs a big box but I was very wrong ....unprofessional, Vague and incorrect information , never recommen.

Very nice high end quality lighting fixtures as well as bath and kitchen accessories on display in…read morea very large diverse showroom. I recently passed through this location to get ideas for an upcoming home project and I walked away with a ton of information. The staff were also very helpful and informative.

These people have the best selection of lighting, plumbing and appliances in the area. Very…read moreknowledgeable sales people. Highly recommended!!!

We saw them at the Buffalo Home Show, and decided to resurface our kitchen cabinets. We checked out…read moreother companies and decided we liked their approach the best. The company owner and sales representative, John, was extremely easy to work with. Very accommodating, helpful and friendly. We were scheduled for the fall, but he fit us in just last week, in July, and our kitchen looks great. The installation staff of three employees were very efficient and neat. We particularly liked working with Steve who was very friendly and helpful. Before, during and after photos are attached.

We used Custom Interiors when we built our house 3 years ago and we had a wonderful experience with…read moreJohn Welt. We had them make all our kitchen cabinets, our custom island & our 3 bathroom vanities. It is nice working with them as they make all the cabinets locally, deliver and install themselves! The craftmanship and attention to detail was top notch!! Highly recommend John and Custom Interiors!

Salesperson directed us to drop in whirlpool tubs. Showed us one that was a manager's special with…read morea tag showing the price and said there's another manager's special in the far corner. We said the first one fit our requirements and we would take it. Another salesperson overhearing our convo pipes up and says that's not the tub on special it was just showing if you like that one there's a cheaper one in the corner. Why put a tag on the wrong tub?? Very shady way of doing business. We will go elsewhere, thank you very much

From the owner: Welcome to Visionary Baths & More! We are a Premier Kitchen and Bath Showroom as well as a…read moreregistered Kohler showroom. Featuring products by major manufacturers such as Kohler, Delta and Moen. Offering an extensive array of quality products for your kitchen and bath needs. Staffed with professional kitchen and bath specialists who will help you in your selection of products for your new home or remodeling project.

My husband and I visited Denna at Kitchen and Bath Gallery showroom in Horseheads, NY with…read moremeasurements from our contractor for a proposed bathroom remodel. Denna spent uninterrupted time showing us items needed for the remodel, educated us, and answered questions. She quickly came up with an itemized proposal, ordered everything, and made delivery arrangements. The experience of working with Denna was wonderful; a knowledgeable professional! We love our bathroom!

We purchased a vanity, sink top, and medicine chest mirror. We were shown a large number of…read moreoptions and the designers worked with us to find the perfect set for our project. The prices were very reasonable and they did not try to up-sell us or go over our budget. Having worked in the quality assurance department for a name brand cabinet manufacturer, the delivered product is very well made and I expect it to last a lifetime.