There is always miscommunication with Max, there is always some sort of delay with their time…read moreschedules, would schedule a date and than would say "we are busy we can do it the next day when we already arranged the times. Very very poor with communication skills.

We just had our kitchen cabinets fabricated and installed; the outcome was impeccable! Cabinets are…read morewell made with superior craftsmanship and finishing all around. The whole team, from Denys for design, Max with project management, the two awesome gentlemen with delivery and Eugene for installation was fantastic - really friendly, fair, capable and professional people. Thank you so much for making our remodel experience smooth and enjoyable - we couldn't be happier! We plan to use you for our upcoming bathroom remodels very soon!

Its been about three months since we had our contractor install the cabinets from Krafters Land…read more Our initial two interactions with the sales staff at the Tukwila store were disappointing. We decided to visit the Tacoma store and were greeted by Dyson and Doris and the difference in service was remarkable. They spent about an hour with us, offering helpful suggestions and answering all our questions. Dyson also updated our 3-D rendering for our layout. Throughout the entire process - multiple emails and several follow up visits - Dyson was consistently professional, responsive and a pleasure to work with. Doris was also involved as well, though to a lesser extent, and our impression of her was just as positive. Her service was excellent. Thank you Dyson and Doris

Headline: AVOID - They delivered unordered items and caused a construction disaster…read more The root of this entire mess started because Krafter's Land Cabinetry delivered a 24-inch unit that I NEVER ordered. While they claim they sent the correct 12-inch unit, they simultaneously sent an extra 24-inch unit by mistake. This logistical error created massive confusion on-site, leading to the wrong unit being installed in my master bathroom. I have a 24-inch cabinet bolted to my wall right now as physical proof of their delivery error (see photo with measuring tape), yet the salesperson, Nana, refuses to take any responsibility. Her only response is that they "provided what was on the order," completely ignoring the fact that their extra, unordered delivery caused the disaster. I want to be clear about the actions I am taking: 1. L&I Complaint: Already filed against the Contractor for the incorrect installation, and they have been cited. 2. BBB Complaint: Now being filed against Krafter's Land Cabinetry for their logistical failure, delivering unordered products, and refusal to provide a professional resolution. It is incredibly unprofessional to ignore a clear delivery mistake and stop communicating with a customer. Do not trust this company--they will deliver the wrong items and then blame you for the outcome. Update: Management admitted in writing that this was their "Warehouse Error" (see screenshot). Despite this admission, they refuse to provide materials to fix the disaster they caused. Disgraceful service.

Hard working group that creates beautful cabinets in their shop…read more The amount of choices of finishes and hardware are amazing and of great quality. If you need to create more space in your home, this is the way to go. And they are local! J.S.

Thank you Garrett, Cher, Jay and the team for your professionalism, for installation of a Queen…read moreWall Bed. They're scheduling, material, workmanship, and installations was excellent. Their understanding of my needs where superb. I would recommend them above all others, due to there value,qualitty and customer service.

We bought a home with kitchen maple cabinets that were good quality but had taken a real beating…read moreover the years. Ian came in and made them look like new. Really fine work at an extremely reasonable price. Ian is excellent to work with and a total expert in working on cabinets. Definitely consult with Ian before taking the major, and generally extremely expensive steps, of replacing or re-facing cabinets. A total pro, and so pleasant to work with.

Ian worked with me long distance to fix cabinets ruined by tenants' dogs…read more He went the extra mile to make sure the refinishing matched the old color ( cherry cabinets), the work was done cleanly in a couple of days and his price was fair. The before/after photos are amazing. I highly recommend him.

........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

I've known Tony for years. We were neighbors back when. When i bought the new house there was lots…read moreto do and one was rehab the kitchen. Tony came through in spades. His work is first rate. He will help with exterior design suggestions and add the touches that will make your kitchen fully functional. This isn't off the shelf stuff nor fake wood. His cabinets are top quality and will last for decades. The kitchen is one of the most important rooms in a home. Tony will help make your kitchen a joy to see, and to work in.

My wife and I spent substantial time researching reliable and high quality cabinet options for the…read morekitchen remodel of our lovely 1906 Green Lake home. I am so grateful after seeing some of the reviews on Angie's List and Houzz that I reached out to Tony & Judy @ Tony's Customs Cabinets. It was the right temperament and chemistry after having experienced less than satisfying interaction with the big box stores and self-promoting boutique craftsmen. Tony is hands-on and grounded in his congenial approach understanding that homeowners have an initial vision for their kitchen yet need at times his artisan approach to make it a reality and fill in the empty pieces of the puzzle that are not always known at the onset of a project. Tony further made referrals available from the onset and this helped us to gain some additional feedback on what Tony did for others on their projects. Tony's methodical approach to work is so well thought out and comprehensive in scope. He hones in on the little details that made our project absolutely delightful. Tony provided scaled color diagrams so that we can picture in advance what our kitchen would look like. Tony also provided meaningful suggestions in keeping with a home of 1906 vintage. Moreover, the project cost was reasonable and on schedule without any surprises. I appreciate when a contractor like Tony respects our time and is respectful of our home in terms of tidiness. Tony and two of his stellar assistants Eric/Jason further helped me out in a pinch on most of the initial demo work after my other contractor became unexpectedly ill and hospitalized. In short, Tony went way beyond the call of the duty with our kitchen remodel. The extra storage space in our kitchen is now utterly phenomenal and the long sought after pantry is now a reality particularly for my wife. The gorgeous cherry wood door and inner Baltic birch shelves are both upscale and the true mark of an old school craftsman who does not cut corners on quality and workmanship. We are so pleased with Tony and Judy @ Tony's Custom's Cabinets that we will have Tony taking the lead role for our bathroom remodel this coming Fall.

They did call me back but when i arrived the sales rep on the weekend was off putting. Not too…read moremany people were in the showroom. It was mostly kitchen cabinets.

I made a big mistake to remodeling my kitchen here and paid almost $20,000. Amy will try to make…read moremoney from you as she can , she is scammer. They will ask you to pay a mistake that's they created. They did crack the sink during installation but Amy give me an excuses that due to cold weather the sink crack, I leave the sink inside of my house and alway warm so this is really ridiculous. I have photos after installation with big crack on sink. Now, Amy ask me to pay the labor $750 + tax + materials to install the new sink. I already paid some mistake that they created before but this issue I won't pay for this ridiculous request again. I am so regret to invest my money here. STAY AWAY from Amy and this company if you don't want to regret like me at the end.

Superior Cabinets has completed an incredible $120K+ high-end finish and an especially complicated,…read morehigh-quality job for my company. Every builder and trade that has visited my job site has said they have never seen any home built in Seattle with so much detail. Superior has done everything they said they would and more. I highly recommend Superior to everyone. Austin and his team are incredibly professional and make up for the mistakes that installers make, saving time and money. You cannot find a better cabinet company in the PNW than Superior! - Seth Raddue of Raddue Builders, Inc.

Nearly 12 years after installation of our bamboo cabinets we had our last straw, the camel's back…read morewas broken, when yet again a screw backed out keeping the pantry sliders from closing for the 20th+ time. We finally decided to visit and see if they would fix it - even if we had to pay, since the first occurance had been 5 of 6 years after they were installed. We were very pleased to hear they'd be fixing them at no charge. Very happy they support their workmanship for life!

Keystone Kitchens remodeled our kitchen and we are delighted with the results. It is functional and…read morebeautiful. They refaced the original 1954 cabinets, installed new drawers and replaced a closet with a floor-to-ceiling cabinet. Djafer did the installation. In addition to being an excellent craftsman, he is very calm and obviously wants his clients to be happy with the results. He worked through several problems with me, always assured my complete satisfaction. The painters were excellent too. We were so pleased we are having them back to remodel the kitchen in our downstairs mother-in-law suite and I'm requesting Djafer if he is available.

KEYSTONE is an exceptional quality remodeler. The craftsmanship of their woodwork is top notch. But…read moreit is the personnel that really makes Keystone standout. From the start, Rhonda provided us with the design inspiration and pricing options that made our project work. I have to reserve top accolades for their installers. Special notice goes to DJAFER CHAVUSHOV for his meticulous attention to installation. We could count on Djafer to arrive on time and effectively, efficiently, complete our installation without issues.