Updated: The TSO General Manager reached out to apologize…read morefor the experience and to gather details about what happened. He explained this is not how they do business and made a nice offer to my wife to help make up for the experience. A previous incorrect charge was also made right. The rest of the staff at TSO Kingwood was great and Diamond receives a particular shoutout. Original review summary: My wife had a terrible experience due to rude behavior and poor customer service on the part of one individual during billing. Everyone else was nice and the optometrist was fantastic, but not coming back after the terrible treatment.

First time to go there. They worked me in last minute. Very professional and comprehensive exam…read more Take most insurances. Great selection of frames and they offer assistance for picking the right one. Quick turnaround time on orders.

Pamela was amazing and helpful BUT she automatically added the 25 dollar warranty protection to…read moreeach pair of glasses which I would not of agreed to also the pricing was not explained as to how I ended up paying so much when last year it was just my copay not an addition 380 dollars Walmart employees need to be more transparent when there is an up charge from what insurance covers

Quick, friendly, knowledgeable. I'd recommend this eye care center. Go through the door on the…read morefront of Walmart.

Professional, experienced, knowledgeable, kind, friendly and caring with excellent pricing…read more Your eyes are far too important to trust to one of those chain opticals. Clear Choice Vision helped me with several issues that my previous appointments at a chain store did not catch, therefore enabling me to take care of something while it was small. I wouldn't go anywhere else. Put your hands in the eyes of professionals who know what they are doing; you will love every part of your experience here at Clear Choice Vision center . 10/10 recommend.

I love my new optometrist, although I've been going for a few years now. Never realized the…read moredifference having one makes after just visiting random eye doctors only when I needed an exam. Dr Garcia is thorough and informative. He actually takes his time during our visit to explain things and give me real counsel relating to the care of my eyes. Family owned, and his wife is pleasant as well. Thanks for everything!

I really wanted to like this place, but will not be returning. Everyone is very nice, but they…read moremessed up the order for my glasses. I wanted the sides of the lenses to be brushed and even showed them my previous pair so they understood what I meant. Went to pick them up and no brushing on the sides. I also questioned the thickness - I have extreme nearsightedness and am used to them being somewhat thick, but this pair is thicker than my previous ones. I just don't trust they placed the order correctly.

I will NEVER buy from eye trends again the service is awful. Prices are extremely high and they…read moredidn't Fill my prescription correctly. Regretful I used them out of convenience to my home.

Great value and friendly service! Able to get my old glasses fitting well again glasses are ready…read morein a week when ordering new pair ! A+

I WOULD NOT RECOMMEND THIS PLACE. staff is rude and will not try to help you. the quality of the…read morework is horrible and try to over charge in everything possible. save your money and time find somewhere else.

Dr. Erin has treated my husband and I for years. There are…read moremany excellent Drs. there who also provide state of the art care. I have followed their recommendations for daily eye care and I have called in when something was not quite right. They respond with care and compassion and the entire staff is top notch! Kingwood is Blessed to have Vision Source and the history of how Vision Source began is an amazing story! They are very humble and only seek to provide the best care for their patients!

Not sure yet about total satisfaction. 17 days since my exam…read moreand purchase of glasses - have not received new eyeglasses to date. First time to use vision source, not sure I will return due to slow delivery on new glasses compared to previous experiences at other eye care centers.

Posh Wood is an exceptional worker. understanding very well-versed about her job was able to…read moreexplain to me some things that I about my original eye examination I would come to Berkeley just because of Posh.

Trying to contact this facility via phone is incredibly frustrating. Regardless the day of the…read moreweek or time of day, getting someone to answer a call is almost impossible. The recording tells you over and over again that all receptionists are busy talking to other clients. Please remain on the line and someone will be with you shortly. All calls are answered in the order in which they are received. So, perhaps they need to hire more receptionists. Today, after holding for nearly 20 minutes, someone actually answered and before I could say a word, the hung up. Sheesh.

Great front office staff and great doctors. I've seen multiple of them. They work with insurance.read more

I went to Vision Source in Northpark for a contact lens fitting. Even though I didn't purchase my…read moreglasses there, I asked if they could tighten them. When the staff member took them to adjust, she broke them in half. She gave me a replacement pair in black, but my original frames were leopard print. I believe they should have replaced them with the same leopard style or a similar leopard pair. I also did not sign anything stating that I would be responsible if they were damaged during the adjustment. They are not professional at all