High prices and terrible customer service. They help act like they are doing you a huge favor to…read morehelp you. Extremely rude and unprofessional. Poorly educated on what they have available. We bought everything they had for 1/2 the price on Amazon. Stay away from this place. Sad poorly run business unfortunately. We will never go back or recommend.

* rude * unprofessional…read more * unhelpful We entered the Sandy store, and after standing around for at least 10 minutes, not a single employee, out of about 8-10 employees, even attempted to acknowledge us. We finally caught the eye of an employee who was at her work station eating a donut. We asked her if she could help us, and her reply, "I'm busy. I'll be with you in a minute." Shocked, we asked her, "do you need to finish eating your donut before you can help us?" Her reply, "yes". We were truly stunned. Absolutely and completely unprofessional. She acted as if we had walked into her personal home and made a demand, as opposed to her being at work, to, you know, work. How dare we ask for help! When she finished her donut we asked her if there were any bathroom sinks in stock. Her reply, "I'd have to go and look, but I don't want to go look through everything" Stunned yet again, we gave up and left the store. We have bought many, many costly items from Standard over the years, and always strive to support local businesses, but, after our experience today, we won't be back. * terrible service * no in-stock selections * the value is not there, as their prices are over the top

I love everything about this store- the cooking classes, the fun staff, Bob, Marie, and Austin…read more I've replaced and added several of my kitchen appliances and items. I'm not known as a gifted cook but their classes and pointers have enabled me to make some really good dinner items. I'm so glad to have found this family owned business. I highly recommend you go to a free class and meet the family. They stock everything from spices, dishes, pressure cookers, pans, and all kinds of Bosch appliances. They always go above and beyond for their customers. You're going to love it here.

I was given the phone # of this location as I was trying to determine if a certain food processor…read moreattachment would fit my universal Plus. I was told to talk to Bob but he was with a customer so Maria helped me. Like other reviews, I can't stress enough how helpful she was in identifying the exact attachment I needed & even did an internet search to try to locate one since they are no longer making them. I will DEFINITELY keep this contact for future reference!!!

When deciding what company to go with. I talked with Connie and how they installed at the Huntsman…read morecenter and 6 Parade of Homes. Connie said that Super White is an Exotic Rare stone. How she loves it and said it's very durable. I asked Connie how often slabs break she said only 1 Granite slab has broken. We purchased 2 Super white slabs from MSI a Vendor they referred us too. Both slabs broke. The first attempt at installing the 1st slab had a 2 foot fissure to the right of the sink. The installer said it's broken and can't install any part of it. Rock tops replaced 1st slab at no cost to us. They came out again for the 2nd install and when the 2nd slab was installed. It broke at installation. This time a 4 foot break all the way in a diagonal line above the cooktop. Right at eye level which is so disappointing because it's front and center and the main focal point of kitchen. When the Manager came out after the installation to see the 2nd break. Confirmed it was broke by running a credit card over it proving it was not smooth. Took a picture said he was going to talk to installers The manager then said it's basically Sandstone. He said this stuff gets fissures/breaks all the time. This is very normal. Complete opposite to what Connie said. Then tried to shift that the 2 mil it's not as durable. I said well you shouldn't sell it if you feel this way. They moved the seam with the counter top where the first slab broke by the sink. Where they ended up putting the seam and how it looks is VISUALLY unappealing. Some of the seams are extremely chipped and jagged. They did send a team to fix and although it's smooth to touch it's chipped all the way from front to back of the countertop and looks unprofessional.Above the cooktop it's now smooth but the finish is gone and have swirl makes from grinding it smooth. The break is not fixable. We have new fissures on the countertop and the caulking behind the sink is coming out. This is worrisome because it's behind the sink and gets wet so it will turn to black mold. So do yourself a favor and go with a company that does what they say and stands behind their work. Not a company that has you sign they are Not liable if any damages occur before or after. Currently in legal advice.

Went to look at countertops the other day and the salesperson Connie was SO helpful and kind. I had…read morea million questions and she was so patient with me! I was impressed with their selection and will definitely be using them for here on out.

Steve Ferguson the owner has been in business for years acting as a subcontractor to other…read moreinstallation companies. He does counter-tops, flooring (hardwood, laminate, tile), and carpet. I am an absentee owner of a rental house in Salt Lake. I was placing the house up for sale and it needed new laminate flooring, carpet, and tile installed. Steve gave me a competitive quote to do the whole job. What impressed me was that he was able to get me wholesale prices, the project started and ended on time while working in conjunction with the interior house painter, and while he was doing the installation he was creative and responsible about handling installation issues that came up without charging me extra. Basically Steve did a better job than I contracted. I was out of state during most of the work and he performed the work as if it was his property and he wanted the work done correctly. I highly recommend Complete Source LLC

This company is the best! Steve Ferguson goes above and beyond what I expected. His employees are…read moreon time, do a good job and stay until the wok is completed. Steve then checks back frequently to make sure you are happy and satisfied with the job. I would recommend this company to anyone interested in getting new counter-tops. I love mine!!

Sales Process: we feel like the going through the process of planning our remodel and picking out…read morestyles was great. Kim was very patient with our indecisiveness and gave us great suggestions. This helped make something stressful for us easier. Final result: our project is nearly complete and we are very happy with how things look. We, like most people, had the typical remodel hiccups along the way. We were able to iron those problems out in the end. Communication: the only point or dissatisfaction for us was the level of communication, updates, and follow through from Kim. We had to rely on Donnie for that. We appreciate all the work he put in for us to solve crazy problems we had. Update: A couple more concerns came up related to communication. We will say that we are overall very happy with the finished changes on our home, but it is such a nightmare communicating with this company. Here are a few examples: 1) We asked for an update on our loan 2 weeks ago. We haven't heard back until today (the project is now finished) and the loan details do not match what we talked about. 2) We had scheduled to do the final touches on our bathroom 2 days ago. No one showed up. No one called. We had to reach out to reschedule. I wouldn't consider us unreasonable people. We know things happen. All we would want is for someone to call and say, "Hey, we can't make it today. I'm sorry." Closing Update: We did receive a final wrap-up call from Donnie, and he was very pleasant and reasonable to speak to and work with. We feel like they are going to make an honest effort to use the feedback we have given them to improve. Additionally, we spoke to Heather today in their office to work through some finance questions, and she was awesome to work with. We are very very happy with the quality of work that was done and how everything looks. The reason we deducted a star was because of the communication piece.

I have used my new shower for 1 year and a half as a single person. The inside glass will not stay…read moreon the minimal track. I called to see how much to come fix it and if it is still under warranty. $500 to come out and $375 an hour to repair. I feel after spending $14,000 dollars it should last longer before needing repairs. Very disappointed in poor quality materials and the company not standing behind their workmanship.

We got a few quotes from countertops but Elegant was the best and working with Maddi was a great…read moreexperience. I couldn't believe how fast they turned around our project and were ready to install, so glad we went with elegant universal stone and I will refer anyone I know to them!

This is actually the 2nd time I've used Lucy and her team for countertops! She is amazing. First of…read moreall, I like shopping for the best deal and her quotes are usually at or below competition. But more importantly than prices, she and her team are DEPENDABLE. We all know how frustrating it is to work with contractors and they never show up on time and they show up when they want without caring about your schedule. Both times I've worked with Lucy, her team came out on time for EVERYTHING from quote to template to actual installation. Which is especially important on a project like this last one on a very strict time constraint. The quality of workmanship is top notch too. Her team is efficient yet very meticulous in installing your countertops perfectly. I've referred her to some of my friends and they all agreed that Elegant does a great job and at a reasonable price.

Drew was wonderful to work with! He refinished our cabinets and we are so happy with his work and…read moreservice. Priced well and very trustworthy. Would highly recommend!

I can't sing Drew's praises enough! I am so thankful to have found him for our home project! My…read moreson wanted to have a secret door under our staircase built and Drew made his dreams come true. Drew is trustworthy, reliable, kind, thorough and hard working. His final product was outstanding and he was able to finish the product in a timely manner and on budget. I would recommend Drew to anyone looking to have a home project done!

Ben and crew are great to work with. They really care if you are happy, and I am. Loving my new…read morebathroom and kitchen.

We har Troy & Build do some repair in our house. We had the job quoted out by at least 5…read morecontractors. Yoel was the most responsive and professional and was the ultimate reason why we chose to go with them. Great work at an amazing price. We'll be hiring them again.

I just wanted to let everyone know how impressed and fun it was working with Lloyd's. The people…read moreare amazing, from the inside people (Michael, Steve, and especially Lisa) to the outside people doing the work (Brandon and Will). They're willing to listen to and implement our ideas and changes along with offering suggestions. I highly recommend them for any remodeling project you want.

Had them come out to do a quote/bud for a bathroom remodel on 25 Sept. Here we are now on 17 Oct…read more(over 3 weeks) and I still haven't received a quote back.