Adel sold me a reconditioned phone 7 months ago. I was having troubles with it ; he helped me find…read moreout what could be going on and I have learned to trouble shoot from his suggestions. He cared enough to spend the time to help me . I will continue to send people to him to buy reconditioned phones! Adel has amazing patience and is very thoughtful. I cannot remember when I have had service as good as this !

From the owner: We are the iPhone, iWatch & iPad Guys for the last 13 Years with the best customer service &…read morereviews as well as we are almost the only "5 STARS Google reviews" business over these years!

Went in for a price adjustment once I saw the cell phone I got cheaper else where. I had to wait…read morefor a bit, but all in all, a good experience.

this store does not provide good customer service. we bought a screen protector and after two…read moremonths the protector started to peel because they did not align it correctly. went back to the store but they are not willing to replace the protector. do not recommend this place.

From the owner: Mobile Convenience: Being a mobile store, you bring the products and services directly to your…read morecustomers, offering convenience they can't get from traditional brick-and-mortar stores. Whether it’s visiting them at home or setting up a pop-up shop, mobility can be a strong selling point. All-in-One Solution: Offering a combination of products (used phones, accessories) and services (phone repairs, data setup, unlocking) makes your business a one-stop-shop. Customers can rely on you for a range of needs, from purchasing a phone to getting it repaired and unlocking it. Sustainable and Affordable: Selling used phones appeals to environmentally conscious customers and those looking for affordable alternatives to brand-new phones. Your business could highlight the sustainability aspect—offering high-quality, pre-owned phones at great prices. Personalized Service: You could emphasize personalized service, especially when dealing with repairs, unlocking, or setting up devices. Offering consultations, tailored recommendations, and support would create a more customer-focused experience. Expertise in Unlocking and Data Setup: Not all stores offer unlocking services or specialized data setups, so you could market yourself as the go-to place for those seeking these services.

NO love for the Coquitlam Centre Fido store?!?…read more I've been here a few times in the past, usually to pick up a phone reserved online, and have always found the staff to be helpful and as timely as they possibly can be. My last visit was back in October, to pick up my new iPhone 6. I had waited until the day after I got my delivery call and am glad that I did. Yaw, the salesman (the only one on shift when I arrived shortly after the mall opened) asked me if he could quickly give me a hand since he was just starting the process of issuing someone else their new phone. When I explained I was waiting to do the same, he made every effort to work through the first customer expeditiously so that I wouldn't have to wait too long. He DID tell me that when they'd made the calls yesterday it had been a mad house, with a line-up out the door, and they had ended up calling in EVERY available staff member to get everyone helped out prior to the mall close... Once my turn came around, Yaw was very quick in getting me through the process. He had already started printing out my paperwork while he was organizing the forms for the person ahead of me - quick thinking - and we were done in about 20 minutes. I don't think this was unreasonable considering I was signing a new contract and we discussed their product protection plan, which I ended up also buying (he waived some other fees in exchange and we discussed the best ROI on the plan - go B. Comm. majors! - which is about at the two year mark). All in all a quick and helpful experience.

After much thought, I made a decision on which new phone to purchase…read more Fido Coquitlam Centre sold me, what I believe, a re-furbished Samsung Galaxy S4. When I got home and took off the plastic liner from the phone there were 2 circular indentations in the metal top right edge leading to a tiny dent in the metal liner on the front edge. With their 15 day return policy I went back to the Coquitlam centre store and they would not take it back. I did not open my phone, not one text, not one call. They can clearly check to see that the phone was not used at all. The Fido Store Manager, Kenneth, accused me of making those dents within the last couple days I bought the phone. After much time and anxiety dealing with this matter in the store... The Manager, Kenneth, finally said to me "would you take an exchange for your phone? If you buy a phone case from us?" I replied "YES! I will buy a case from your store when you give me an exchange." Then he says "No, sorry can't do it" I was like WHAT!!?? I told him, " you just offered me an exchange and when I agree, you say no?" Oh my I was so frustrated I could have hit the roof. So unethical to be treated that way. Kenneth, the manager of the Fido Coquitlam Centre is very sneaky and plays mind games. He pretends to be so nice but in reality its a scam. I usually write positive reviews about other experiences in general, this is my first review that is from a terribly frustrating and unethical situation. I hope this helps you all out there looking for a new phone. Avoid Coquitlam Centre. The employees are so friendly but when a problem happens with your phone, even within the return policy, the Manager, Kenneth, will find a way with words to trick you that is very disturbing. You will most likely end up with a faulty phone if you go to Fido Coquitlam Centre.

Not recommend !…read more Don't go there, they fix me laptop screen for 530$ cash, and it was not real screen! In 1 week its stop to working and they didn't return me my money!

Meh. Cheap yes but you get what you pay for and now my daughters phone keeps turning off by itself…read more If you want a cheap fix this place will work but if you want it done right I don't recommend global electronics. The screen is lifting but not cracked anymore ‍ it's a gamble. If you choose this place good luck!

Don't buy phones from this store. They are scammers! They don't care about customers -- just trying…read moreto sell, with no return option! First, they tell you that your phone cannot be repaired, sell you a new one, and when another professional repairs your old phone, they refuse to accept your return! Stay away from this store!

Came here to get my screened fixed on my iPhone. It was a great price and had awesome reviews. Was…read moretold it would take 30 mins, I came back to the employee saying it got busy and he needed more time. Which I was fine with. But after getting my phone back there's a permanent ring in the display, the home button is loose feeling, and worst of all the entire phone is noticeably bent. Sure it was cheaper but my phone is even more messed up than when I brought it in. Don't recommend! Spend the extra money!

We went to Apex Communications to avoid going to the TELUS mall store when it was time to exchange…read moreour cellphones and renew our TELUS plans. The customer service we received far exceeded expectations. Bill was cheerful, professional, knowledgeable, articulate and patient with us. This place is a treasure. We will definitely return when we need any of the services provided by this business. In fact there was one small malfunction with my iPhone. I returned to Apex and Bill was able to diagnose and provide a solution. We highly recommend this business for your telecommunication needs.