When you contact technical support at one of the big providers, their goal is to get you off the…read morecall as quickly as possible. The goal with Internet Lightspeed technical support is to solve your problem, however long it takes.

I'm now stuck in a bait and switch scam. I upgraded to the…read more1Gigabyte plan, but am only getting 500mps. Lightspeed internet has confirmed that I'm only getting 500mps. Apparantly, I gave up my 300 mbps plus free modem rental to upgrade to the new faster plan which they could not provide. Lightspeed Internet will not give me my old plan back at my old rate. I complained within a day of the switchover. They now want to charge me twice what I paid before for the same 300 mbps plan. A word of caution - never upgrade Whatever happened to customer satisfaction

Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

One person was able to help me, one(thank you Sarah).This after 9 combined hours on the phone and…read moreabout a 8 different folks never talking to each other or taking the time to read the notes on the account. Spent an average of $400 and change with them for the past six years.Went into the hospital for a bit and now talked to a fella from India who said there is no way of talking to Miss Sarah or her colleague whom also reached out to me.I have left messages with Sarah and her colleague but to no avail. Im retired and at home mostly and obviously watch a lot of television. Can anyone point me in the right direction as to my next move?

Telus has the worst internet and cable. CableTV is SOOO unreliable that I'm streaming whenever I…read morewant to watch something start to finish. Except Telus Internet is unreliable too! If my landlord wasn't paying the bill I would have gone to Shaw or another provider from the getgo.

In2net has many backup servers and is great. It also has climate control and other useful…read moretechnology.

I moved from Godaddy shared hosting to a in2net VPS (budget plesk) and so far my experience has…read morebeen very pleasant. I did have a 4-hour downtime once (from 2 am - 6 am)! Furthermore their customer support is not so good ~ they take anywhere from 10 minutes to 12 hours to reply to your queries (based on the 2 questions I asked them in the beginning), needless to say, I didn't need much customer support. They're a fairly new VPS hosting provider so their rates (as of now) are dirt cheap ($9.95/month). My other stuff like firewall, email, and ftp works flawlessly, and my website loading time has decreased dramatically; it feels so good to host on a dedicated ip. I'm very pleased with their service and have signed up for one year.

WiBand Communications is a boutique Enterprise Internet Service Provider working with clients to…read moreprovide them the most effective networks to run their businesses. Excellent customer service and creative solutions to provide them maximum value for their budgets.

From the owner: Our business specializes in business Internet service.read more

I recently visited Vancouver with family and wanted to avoid the hassle and potential high costs…read morewith international plan with ATT so I decided to look into renting portable WIFI hotspots. Since I am a techie myself I researched many different companies offering this service. I ended up with WIFICube because it was the easiest to deal with in terms of being able to pick up and drop off directly at the Vancouver airport with a kiosk versus dealing with paying for shipping and waiting for the device to arrive at our residence prior to the trip and then mailing it back after the trip. The whole process was pretty painless, except for this. I purchased the Canada PLUS plan for unlimited data for 6 days. When I got the hotspot device from the airport, I noticed that it shows 10GB limit and was on ROGERS network. I figured maybe the limit is a soft limit, and once we have reached the 10GB it might throttle our speed down to a slower speed or something. I read the disclosure about data limits and no where did it indicate a CAP or limit for data usage, but 4 days into my trip we had hit 10GB/10GB and that's where the problem hit. The connection stopped working altogether. The hotspot itself still on and working, our devices still connect to it via WIFI, but the Internet connection from the hotspot to ROGERS stopped completely. I finally drove by a Starbucks so that I can email the WIFICube support about the problem. Never got a reply while we were still in Vancouver. That was a week ago, still not a peep from the company about my question to them why it was NOT UNLIMITED as advertised. Hence this bad review ... if you don't expect to hit the 10GB limit with the Unlimited Plan, it will be fine for you, but otherwise, prepare for the worst. Very disappointed about their false advertising.

Purchased a Canada Plus plan and stopped working this morning…read more Emailed them 1 hour ago and still no reply. Can't really call them because I have no phone service here in Vancouver. I'll change the rating if they reply back and solve the problem. ------- Update: DAVID was able to come all the way to DT and help to reset the device! I really appreciate the help. I would suggest you guys to have some kind of instant message platform for customer service. Customers would get a much faster support. Thanks to David again!

Very professional and welcoming - the staff named Joe is very friendly, helpful and patient. I…read morereally recommend this store.

First tine I've ever gone to a Fido store and not been given the runaround! Super nice and honest…read moreguy worked there, and took the time to actually help me get exactly what I needed for the price I wanted. I'm honestly shocked the service was so good at a place that generally does not have the best reputation. 5/5!!

A number of weeks ago, we had to purchase a cell phone for a student from Europe. We had no idea…read morewhat would be the best plan for the student's needs, locally and while travelling, or what is the most affordable that would allow short term cancellation? We were very fortunate that Faiz was there (Park Royal, West Vancouver) to help us. Not only was he extremely knowledgeabe, he was patient, helpful and extremely curteous. It was the best sales experience we have had in a long, long time. Thank you, Faiz!

From the owner: Vancouver's best and most affordable and reliable cell phone plans! Switch & port-in your number…read moretoday! $29/mo 20 GB Data plan available! All the newest iPhones, iPads, Samsung devices, Google Pixel devices, Apple and Samsung watches, and more! Internet and cable services also available. Virgin Plus is here to serve you!

Normally OK, but going to change because I think about 2x per month they have problems they call…read more".upstream provider problem". Upstream is Rogers , which my neighbor has and his is working right now. I would not put it past rogers/shaw to do it intentionally to push people to their system. My problem is that I spent so much time getting rid of 3 shaw ( freedom) cell phones, cable tv, internet and landline in 2 different houses because they are just deceitfull liars, that I will not go back to them.

The price is good but the internet speed is extremely slow. I get what I pay for. Their customer…read moreservice is annoying. They keep hassling me to hook auto pay to my bank account. I told them no and then they sent me a rude email back. I told them to leave me alone or I'm going to cancel service permanently.

Reliable high speed Internet Services at about 30%~40% off compare to Shaw Cable's regular monthly…read morefee.

From the owner: Affordable Home Internet Service for Everyone! Alldaytalk…read moreCable Internet service (Affordable + Quality) Our cable network is directly connected to Netflix and Google which allows our customers get super fast video streaming and internet browsing speed. All of our Internet Service Plans include unlimited data, you don't need to worry about data overage.