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    Lightspeed Internet

    2.1 (113 reviews)
    Open 8:00 am - 10:00 pm

    Services - Lightspeed Internet

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    Parking spot sign~
    Edward L.

    One of the many 3rd party internet providers out there that are way cheaper than Shaw and Telus. Lightspeed is a few bucks more than Surf, but their customer support is WAY ahead. As long as one doesn't get the dreaded voicemail. Best to just keep calling in. They sell unlocked hardware directly, and there is a selection of equipment which is nice. When I had billing issues, customer support was very courteous and everything was sorted out very quickly. Their office is in a really weird location. I drove right by it several times looking at the wrong business park. Look carefully at where the pin is on this map. Everything works as advertised, and I am happy.

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    3 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

    Frequently down. Resetting the modem doesn't help. Just poor connection overall. Speed is roughly what I pay for.

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    5 years ago

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    6 years ago

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    6 years ago

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    3 years ago

    Decent enough for years, recently quite shite service. Drops in service happening too often and some lasting too long to consider "normal".

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    4 years ago

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    8 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    Page 1 of 3

    Review Highlights - Lightspeed Internet

    I also opted for their unlimited bandwidth add-on - which all in is costing me $80 a month going forward.

    Mentioned in 4 reviews

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    WiFiCube International - 4G connection at a michelin one star Cha Chaan Teng

    WiFiCube International

    (8 reviews)

    YVR

    I recently visited Vancouver with family and wanted to avoid the hassle and potential high costs…read morewith international plan with ATT so I decided to look into renting portable WIFI hotspots. Since I am a techie myself I researched many different companies offering this service. I ended up with WIFICube because it was the easiest to deal with in terms of being able to pick up and drop off directly at the Vancouver airport with a kiosk versus dealing with paying for shipping and waiting for the device to arrive at our residence prior to the trip and then mailing it back after the trip. The whole process was pretty painless, except for this. I purchased the Canada PLUS plan for unlimited data for 6 days. When I got the hotspot device from the airport, I noticed that it shows 10GB limit and was on ROGERS network. I figured maybe the limit is a soft limit, and once we have reached the 10GB it might throttle our speed down to a slower speed or something. I read the disclosure about data limits and no where did it indicate a CAP or limit for data usage, but 4 days into my trip we had hit 10GB/10GB and that's where the problem hit. The connection stopped working altogether. The hotspot itself still on and working, our devices still connect to it via WIFI, but the Internet connection from the hotspot to ROGERS stopped completely. I finally drove by a Starbucks so that I can email the WIFICube support about the problem. Never got a reply while we were still in Vancouver. That was a week ago, still not a peep from the company about my question to them why it was NOT UNLIMITED as advertised. Hence this bad review ... if you don't expect to hit the 10GB limit with the Unlimited Plan, it will be fine for you, but otherwise, prepare for the worst. Very disappointed about their false advertising.

    Purchased a Canada Plus plan and stopped working this morning…read more Emailed them 1 hour ago and still no reply. Can't really call them because I have no phone service here in Vancouver. I'll change the rating if they reply back and solve the problem. ------- Update: DAVID was able to come all the way to DT and help to reset the device! I really appreciate the help. I would suggest you guys to have some kind of instant message platform for customer service. Customers would get a much faster support. Thanks to David again!

    Lightspeed Internet - isps - Updated May 2026

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