Came in because I was looking for a part I needed help finding. I was told to go look on the shelf,…read morewhich I was asking for assistance because I could not find the item. The sales boy did not provide any assistance after that. Ended up wasting my time by going to autozone

Nathan fixed me up with my 02 sensor and put my Bosch wiper blades on in the blazing heat I love…read morethat Auto Zone does that for us. Nathan was super fast and knowledgeable. Thank you for a wonderful experience

Great place for vehicle inspection. Owner is very nice and follows all the rules! Recommend this…read moreplace 100%

I bought a set of Silverstar lightbulbs for my car. I installed one of them for one second, I…read moredetermined the color was not the same as stated on the package. I went to to return it. The manager said it was electronic and he would not give my money back or a store credit. Horrible customer service. They just take your money.

Amazing customer service! The man behind the counter was so helpful. I will be backread more

Scheduled an appointment with me and missed it. Told me that he would be here at 7:30 and never…read moreshowed up. So I would not say that this person is reliable when it comes to service. I know that he was not gonna show up I would've scheduled somebody else.

Don't waste your time unless you want a very rude person talking to you like a child. I know he…read moreprobably thought I forgot about reviewing him but I didn't. If I could give no stars I would. This was the most rudest encounter I've ever experienced and we hadn't even met yet. Just based on the phone call you can tell he is not really interested in hearing you and what you're trying to say about the problem with your vehicle he just wants to be sure he has an appointment bringing him money. He cut me off telling me " Look listen just go get this" and when I was trying to ask for clarification for the timing belt kit he hung up in my face. Then proceeded to lie and say it was an accident.. so why not call your customer back? Cause it was no accident especially with how I was cut off on the phone and he already seemed agitated. but I'm glad he showed his true colors cause that was $600 dollars that I gave to someone else who deserved it and did a fantastic job on my car. And I hope he don't come on here under my comment talking nonsense cause I have your number and you will get another piece of my mind, I promise you that. So don't comment at all just Do better. Businesses grow not only because of quality work but quality CUSTOMER SERVICE and he does NOT have that. I hope no one waste their money or time on this man. These 5 star reviews on here are being created by him or people he personally knows so his overall rating doesn't go down which puts him further down the list of quality mechanics on yelp and he knows that. He needs a full rebrand and restructure of the way he handles people and his business. You're better off finding someone else.

Since AutoZone was completely no help whatsoever, I decided to swing by O'Reilly's instead for a…read moresecond opinion before I go to the mechanic shop. I walked in and another attendant was thoroughly helping a customer search for parts on the computer/cash register. I waited a bit and was greeted by Erick. I asked Erick if they can run code on my vehicle since the "maintenance required" light is on. He explained that if that light is on it means that the car is letting you know that you need an oil change. I told him that I got an oil change at Take 5 in New Braunfels, TX (what I thought was recently). Erick explained that if the oil change has been completed then the light needs to be reset. He said that I would need to take it back to the place I got an oil change, take it to any oil change establishment, or learn how to do it at home. He didn't specify why he couldn't do it, but gave me reliable concrete suggestions. I absolutely loved that Erick explained to me in depth what was going on and why. He is a professional in this field and gave me, the customer information that didn't have prior to coming in. It was absolutely gold star experience! I ask myself why I couldn't get this same experience at AutoZone and I know why because O'Reilly's actually cares about their customers. When I got back to the car, I realized that my last oil change was in September of last year and I am due for another. So he gave me spot on information too. Before I left, I complimented Erick glasses. They were very cool to look at. He smiled and thanked me.

Always helpful and know their stuff, they are the best at helping to find what you needread more

I was a loyal customer till they didn't even bother contacting me about a order. They didn't try to…read moreeven suggesting anything. Just sent a refund and said sorry. So I went to Jeg's which they also was out, but instead called the manufacturer and had the product shipped straight to me. Cost me $100 more but I don't care if it costs me $200 more. I will never order from PERFORMANCE TRUCK AGAIN. They could have made the same offer as Jeg's.

If I could give no stars I would. I made a mistake on my order as their listing is not clear. Sent…read morean email 1 min after placing my order and tried to call over 50 times. The phone never goes through, you just get some random voicemail saying to email instead. 8 hours later finally get a response saying "sorry its too late, the order was processed". Now I get stuck with paying to ship the item back. Place is an absolute joke. I would recommend spending a little more and go somewhere else.

I can't thank these guys enough!!! I had a battery that went out under warranty. I was told to…read morebring it in and they would check it to make sure it was bad. Upon arrival they checked the battery and sure enough it was bad. The most awesome part is that they asked me what battery it was before ever driving to the store to confirm that they had one in stock. Upon finding out the battery was bad Steve quickly grabbed a new one off the shelf, did a little paperwork and sent me on my way. I had the problem fixed in a short period of time and all was well. My dad always praised NAPA as being the next best thing to OEM parts. The only difference is NAPA tends to have better service than the dealerships for sure!!!! Thanks Steve for taking care of my problem.

I had a great experience here. I walked in to a very clean store that looked very organized. I…read moreasked for help finding the special that caught my eye in the flyer I received at my house. It was a set of 100 screw drivers for $19.99. (Think this will be a great B day present for my husband).

Derek and the associate in training were the absolute best. Helpful and going the extra mile isn't…read moresaying enough.

Came for a back wiper blade for my SUV and was given a blade that had just come in and was assured…read moreit was the correct one. While service was very good, the blade was not the right size and I ended up having to drive all the way back to return it.

Vincent was very helpful when I needed a turn signal light replaced. He quickly changed the bulb…read morefor me. In and out in 10 minutes. Vincent was my hero today. Thank you!

Customer service from Kenny and Kobe. Kenny customer service was polite and helpful by looking up…read morethe single low beam headlights, as well as the hood lift. None was available at this location, but he let me know Jones road had them available. Kobe did an awesome job by managing the exchange of my left low beam headlight, and left rear turning signal light. Kobe is very professional & polite. This location is officially my GO TO for minor auto maintenance. Love and appreciate Kobe for his amazing mechanical service. Ps. Remember to always tip the your service guy.