I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

By far the best vet I've ever been to! My kitties may not be the biggest fans of going in, but I…read moreknow they appreciate the help. The ladies here are SO sweet and understanding, you can tell they all have massive hearts and a love for helping animals. Comparatively to most places, their prices are extremely reasonable. They walk you through everything they could charge for, and get consent beforehand with an itemized breakdown. That transparency is a huge weight off of our shoulders. Thank you so much for all you do!

They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

Yokayo veterinary center treated my dog with care and compassion. She was comfortable with Dr Fahr…read moreand never nervous as dogs sometimes are during a vet visit. The staff is friendly and very knowledgable. Everyone treated my dog as she were their own fur kid!

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

These people are amazing. They open late they open weekends. They're right conveniently located…read moreinside of the tractor supply store in the back. The vet technicians are super helpful, informative and nice. The veterinarian is super gentle with the dogs and also.ver good.

I have used their services since I moved back to Ukiah and they have always been kind amazing in…read moretheir care of my four legged children. I believe if you have children you do all you can to make their life wonderful. The same should be said about our fur babies who can't speak up for themselves. I loved the way they told me that my newest member has gotten a little chunky! oops Lexi can be picky but has no problem watching me eat, every bite. If she could talk she would ask for a plate of her own. I was never offended by what they said because they know how we feel about our pets. They want the best for them. How can you be upset about someone who cares about animals health and happiness. thank you one and all. If I had one complaint it would be that I wish they could expand their services. KoKo, Lexi and I appreciate all you do.

This place is very professional and Morgan groomed my St. Bernard Dotty the best she has ever been…read moredone. I would recommend this place to anyone. Thank you again Morgan and Dustin

My first time taking my dog to get groomed and toenails clipped, extremely satisfied! We will…read moredefinitely be returning! Friendly, clean and professional. Five stars. CJ

Superb service, very good at handling the dogs. They are very flexible and they take care of…read morespecial need puppies and dogs.

Today was the first time I brought my Chihuahua in to this establishment from the first time I…read morecalled. I felt that they were knowledgeable, but put my animal first I learned so much in the 15 minutes I took him in and the 15 minutes when I came back to pick him up, I highly recommend them for grooming and go to the spa is how I was telling people when I returned. She was not streaming she brought him out and he can see how calm he was. We're talking about a Chihuahua here. OK that's not an easy thing to do I want to thank thembecause they just earn themselves a lifetime client.

This place seems to get some un-deserved bad ratings here on yelp…read more Some reviews claim that the staff may not always be the most knowledgeable, but in this day and age, you really have to be self informed as a buyer (unfortunately). Their low prices are the real reason you shop here. I had no problem getting all my questions answered, getting immediate help, and even follow up help from their friendly staff. I will definitely shop here again. Watch the papers/junk mail for their sales and you can pick up some really amazing deals. I saved hundreds off a new utility trailer during their last sale.

Tractor Supply needs to fix their system. Finds what you need online, order it, enter sensitive…read morecredit card info only to find out the order was cancelled when you arrive at the store. No notice. Very bad, unreliable, shop elsewhere if you need online ordering.

Best staff ! Love bringing my dogs here ! I have an Australian shepherd and they always do the best…read morejob with him

I have rewritten this review. I boarded my dog for two weeks and I was away from internet and phone…read morefor the entire period. I come back to find the doors locked and see this sign on the door. No one answers the phone number left on the note, no one answers the door when I shout, no one answers when I pounded on the door. After about 15 minutes, finally figured out the phone number to call and was able to get my dog. On the care side, they had washed him for free. He seemed happy and had been cared for. I originally gave Dirty Dog 1 star, but I have decided to change it to three stars. I give the folks who care for dogs 4.5 stars, I give the owner 1 star for his business practices. It a good place to leave your dog for a day, but I would not leave them there for a week or so. To much uncertainty.

A local store that carries everything I need for my horses and dogs. They know my name and I know…read moretheirs.

This is for the Kelseyville location since obviously they don't want to allow reviews at that…read morelocation. The products have improved over the last year as they seemed to always seemed to have low stock on things I needed. The girls that work the register are very rude and like to make fun of the customers. They should probably be more grateful that they aren't closing like a lot of businesses. Very sad to see how this community has devolved. Punch card system to track purchases is horribly unorganized and falsely advertised by the girls at the register.

If I could give Lucky Dog Pet Grooming 0 stars I would…read more.. My parents brought their Yorkie to Lucky Dog to be groomed (as they have done at least twice before) and the owner/operator told them their dog was neglected. She said she had spoken with another groomer in town regarding one of their past, well-loved pups. The owner also claimed that it was difficult to get money from them when in fact my mom went out of her way, across town to pull out cash to pay her because the owner does not accept credit/debit cards. Their dog is one of the best cared for I have ever seen. They wash & brush him well and he is always fed quality food. 0/5, DO NOT RECOMMEND.

I have been a customer for long time.. yesterday i called to get an appointment for my dog and i…read moregot verbally assaulted by the owner amd operator kathy ... I've never been treated so Badley by somebody i pay money to ... i Would never recommend anyone ever going to this crazy lady ... im taking my business else where ... some where that i can be treated with dignity and respect ....