I do not recommend VIP homes. We have been in our home for 6 months and it's been nothing but issues. We have had to repaint our entire home because their "upgraded paints" that cost us $3,200 is garbage. Their paint job left paint all over our door hinges and cabinets. We are waiting on a counter top replacement which is preventing us from putting up backsplash or having our gauged cabinets replaced that they ruined in June when installing our appliances. They dented our garage door when painting it which now needs replaced. We went to hang up pendant lights this weekend and the electrical doesn't work. Our heat went out this weekend (which was fixed quickly) but was due to an install issue. Our walls our crooked in the house and the texture had to be fixed on EVERY wall. I figured after 6 months we would be able to enjoy our home but we are not. We are still waiting for so many things to be fixed. It's just really frustrating when you pay $600,000 for a house and it's garbages I read more

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If you're looking for a family-friendly neighborhood, don't buy in a VIP neighborhood. We put down a deposit on a lot, THEN later received a copy of the CC&Rs (which we have no record of getting at all but I assume we did at some point). Not even thinking there would be an issue with a nice, all weather playground (not cheap you know) we put one up. Neighbors claim they are aok with it and yet the HOA is giving us 30 days to get rid of it. Well height restrictions on a play structure is a max of 8 feet per the CC&Rs. (Also doesnt matter that our yard is sunken by 1-1.5' below the fence line)... Sorry kids, VIP doesn't set up play parks in their neighborhoods and guess what, only toddler play sets are allowed. After copious build issues during Covid and now this. You think you're buying into a family-friendly place where you can have a top quality play structure in your own backyard????? Think again. Thanks VIP. read more

Vip Homes - Prohibited play structures - Home Developers Near Me - Mesa, Arizona

I cannot say enough about Evelyn Peterson of VIP Homes. Evelyn met with us last minute to view a home site and walk through a gorgeous model home. The quality and craftsmanship is unmatched in my opinion. Thank you Evelyn for your time, your kindness, and your compassion for building beautiful homes! read more

In follow up to Robin A. review.. our correspondence with VIP homes: Evelyn... Dave and I have come to the conclusion that we need to terminate the Lot Purchase and Building Contract and addendums. We have decided not to send earnest monies due to the negotiation process, and the feedback of current homeowners. Just so you know, we did not come to this conclusion lightly, as we love the house, we love the community/location, and we love the potential neighbors. It's heartbreaking for us to have to rescind. However, we don't feel it's a good partnership for us, as we did not love the nature of the past few days' interactions. As you're aware, I had to leave your office twice yesterday. As we mentioned, Dave and I have owned numerous homes, but have never built a home, and had obvious questions about the process, and felt they were met with some defensiveness or aggression. Plus the fact that your costs are constantly changing, one minute to the next. Our biggest questions, as communicated to you, are: (1) what is our finished home going to look like (finishes available), and (2) how much is our home going to cost. These questions are still not answered. You reiterated several times that you're not like Toll Brothers. Albeit, you may offer a more sound product as far as structure, but when it comes to upgrades and customer service, we've found the experience to be disturbing. With Toll Brothers, you receive an options sheet with prices and specifics at point of interest, and you know what you're getting and how much it's going to cost BEFORE you make a financial and contractual commitment. This is not the case for us, and in our experience, not only is there not an options sheet, but the inconsistencies in the pricing from one minute to another is disconcerting. The price and size of our 4 car garage fluctuated numerous times in a 24 hour period (everywhere from $28k to $48k?!). In another instance, the front elevation "D" was introduced as "the same, or about the same" price as elevation C - ($14,900), only to find out an hour later, after returning from lunch, that it was DOUBLE ($28,000). We realize all builders are going to make much of their profit on upgrades, and VIP isn't any different, but when you're adamant about being different from Toll Brothers and your profit margin is nearly 300%, and you don't have a good grasp on your prices,, it gives us pause. We've asked numerous times if we could see what we're getting in the design center, to no avail. Our concern is, what we want in tile, as seen in the model, is the highest upgrade, but we're only budgeted for a tier that's four or so levels below that. How do we know if we're going to like the tile for which we've been budgeted (which covers approximately 2/3 of our house), and if we don't like any of these choices, will we be able to financially absorb the difference in price to get the tile we want. We're not spending three quarters of a million dollars on a home in AZ to settle for anything. There are a lot of unknowns in this purchase, and there's no downside for you, but a staggering downside for us. Add to that the fact that we met a new Paseo family, and found that the $5/sq ft tile the homeowner selected at the flooring store he was sent to, was then quoted at $19/sq ft through your design center, so he elected to go with just the standard with the knowledge that he would be tearing it all out. So, now, after closing, he has ripped out the flooring, the countertops, the master shower, vanities, baseboard, etc, only to replace ALL this with what he really wants, but found unaffordable through the VIP pricing. In essence, this homeowner is paying for the demolition/removal and replacement of most everything except cabinets, just to get what he wants, and he's still coming out ahead. Again, through months of house hunting, we ultimately found the Claymoore in Paseo to be the best fit for our family. Unfortunately we have extreme trepidation in purchasing through VIP, because as dreadful as the purchase process was, we have been forewarned, and fear the actual build and design process with Sarah will be financially, mentally and emotionally taxing as others have found. With this said, if you're unable to put our worries to rest by being transparent in our options and costs, then we believe pursuing a custom build or another home would be in our best interest, where we don't rely on you business practices of so many unknowns and inconsistencies. If you have any questions, or, better yet, answers to our concerns, please let us know. Sincerely, David Alef and Robin Stay tuned for her cursory reply. Text allotment exceeded, as is our disappointment and disgust in their customer service. read more

If I could give a zero star, as another review suggested, I would as well. The only saving grace is that we did not put money down or we might be in the same predicament as another potential homebuyer who is out 40k. If you don't heed this warning, but get the slightest bit of unease in speaking with them, listen to your gut. We tried to overlook all the warnings, and gave VIP the opportunity to show us the for which we budgeted, and the incremental pricing, but apparently they are banking on another buyer to succumb to their bait and switch practices. My last response to Evelyn, the owner, CEO and President, came back as blocked, and that speaks volumes to their ethical practices. She speaks a lot about the money she donates to the church and community, but we can only guess that's to compensate for her moral bankruptcy. Below you'll see we haven't asked for anything other than transparency. We wanted to know that our contracted $888,000+ "VIP" home wasn't going to end up costing us over a million dollars after they raked us over the coals like other homebuyers. They build a sound home, but at what cost? They won't tell you. Our exchange will follow. read more

I have build over 6 homes in the last 25 years. VIP is the best. Craftsmanship beyond anything I have experienced in the past. read more

From the first day we looked at the model and fell in love and made a decision to build our new home we have been extremely thrilled with the entire process from everyone at VIP! We were welcomed at the design center and had the opportunity to select the finish's for our home without pressure but with guidance and knowledge from the team. They addressed each of our needs and questions and helped add the special touches we needed for our family. From the pouring of the foundation to Our final walk-through with the VIP team they were very thorough and informative and even added the personal touch. Throughout the entire process our questions were answered and we truly appreciate the time each and everyone that we worked with who took their time to make this a fantastic experience. read more

Is there a rating lower than 1 star? Be careful doing business with VIP Builders. It has cost us almost $3000 to fix our HVAC system. Not only did they walk away from the problems but they didn't even respond to our emails. read more

If I could give a zero star I would. We signed a contract to build a home in July of 2018 and they told us 7-8 months to build. Here we are in September of 2019 and they are telling us maybe it will be done in January of 2020. Absolutely insane. And their customer service training must consist of "telling the customer to go pound sand" because that's all we ever get. Stay away. read more

We looked at about every new home builder and were not completely happy with the floor plan. There always seemed to be a few changes that we needed, to make it just right. We are so glad we found VIP as they will make those changes and even build a custom just how you like it. We ended up having a custom home built and love how it turned out. VIP was great to work with from start to move in. They build a great product! read more

How disappointing . . . we have our land, we even picked a VIP floor plan. Pre-approved for 500k, ready to pull the trigger . . . the only person you can speak to is one of the co-founders, Evelyn. First, she was never in the office, then she never returned calls or emails. Next, once we finally got her on the phone she was so disinterested and basically tried to talk us out of building. Finally, she said she would contact us regarding scheduling a meeting but of course she never did. So disappointed with the whole experience. If she is the co-founder, I would never want to do business with any part of that company. read more

You can literally feel the difference living in a VIP home. I've lived in two other homes, and I couldn't believe the difference!. Great quality, energy efficient. And any option you want but all for a price that you can afford. watch out, once you own one, you'll be spoiled! read more

Vip homes will rip you off. Beware of their bait and switch tactics. They get you to agree on a home and a price telling you there's other options at design Center but you cannot remove options selected during initial contract... you can only add upgrades. They will also try many things to get you to back out and lose your earnest money. I lost 10k read more

I'm a big fan of VIP. We worked with DMAN & Evelyn and she really made our complex deal happen. Evelyn was up front and honest with us and I really appreciate that. Her communication may come across a little rough at times but her intentions are always positive. In my humble opinion, she is a sweet as a teddy bear inside. We have also had a great experience with Jeff, the super. He has been very helpful, complete and professional. We would definitely recommend VIP as a trust worthy builder. read more

Very Impossible Purchase Terrible customer service Too many significant errors and mistakes Difficult to work with Does not value customer satisfaction read more

Have had people out looking at the a/c again. We also were told that for the size of our house we needed at least a 5 ton unit. Well, VIP Homes only put a basic 4 ton unit on. For what we paid this has been a nightmare. I hope VIP is not still doing this. I will tell everyone I know NOT to buy a VIP Home. Shame on you. read more

I just moved into my 3rd VIP Home. We have been very happy with them. I was able to completely customize the entire home. When we bought our first home VIP home we saw our electric bills drop considerably. Great quality, energy efficient and they allow you to design the home any way you want. read more