We just moved into our last home, our retirement dream home. It started almost exactly a year ago…read more I saw a sign for a home community in Mesa, Arizona after mountain bike riding with a friend, who I learned ) months later also lived in a Blandford Home Community in East Mesa. The wow experience started with the beautiful gated entrance with fabulous landscaping and abundant palm trees. As I followed the signs to the models, I noticed the generous space between the backyards of the homes. Lots of open space with walking trails and again, beautiful landscaping. I walked through the 3 models and immediately knew that the third one, Residence 12 would become the final home we would live in. I walked back to the office with lots of questions and met Terry Lents, who over the next 12 months would become much more than a sales associate but a trusted friend. Terry's patient communication style, always listening and carefully answering my questions started the process of building the trust I quickly appreciated. He spent about 90 minutes walking 4 different Residence 12's at various stages of construction. This first encounter became the foundation of dozens upon dozens of phone calls, texts and face to face visits. Next up, the product itself. I loved the floor plan, the high ceilings (12 feet), the beautiful finishes and the quality seen in so many details. I brought my Wife over the next day, concerned that the community in Mesa: Reserve at Red Rock would be too remote for our agreed upon vision of living in the Arcadia area of Phoenix. But, she had the same experience I described as we drove from the gates through the community to the models. This place felt special. I didn't take her to the first 2 models, I took her directly to Residence 12. She walked through and I kept my my shut so she could come to her own conclusion. We wrote a deposit check that afternoon. A few weeks later, we had our next "10-on-a-10 scale" experience with Bernadette at their Design Center. Terry had given us access to this area which was on property the week before so we could begin to put together our design ideas. When we met with Bernadette, she listened and saw our vision, then brought her creativity and experience with their various products to bring it fully to life. We had 5 full hours with her and never felt rushed or pushed to make decisions. She was like having a Sherpa on a long hike, she provided confidence and focus while giving us the time to do some exploring as we made our decisions. At this stage, Terry was also a huge help sorting through all of the available options that Blandford Homes offers in a floor plan. While it's not a custom home from scratch with a blank sheet of paper, it felt like building a semi-custom home. We have lived in 3 new homes over our 32 year marriage, one was also semi-custom and the other two were models already complete. This was our best experience of all new homes. The 8 month building experience was also worthy to describe. The homesite was kept neat and tidy along every step. I appreciated this care and sense of pride I saw in the various sub contractors. We lived out of the state in New Mexico and visited about once every 2-3 weeks until the last few months where we came almost weekly to visit. Terry made it a point to take pictures for us in between visits so we were able to feel like we were part of every stage. Terry and his Son Justin were also great about giving us the "green" construction key as we flew in for visits. Since they had another community under construction about 3 miles away, it was easy to swing by their sales office to benefit from this accessibility once the unit was locked. (The last few months) The final part of the experience I want to highlight is the 3 hour orientation and walk through with our Construction Supervisor, Brian. Brian has been with Blandford Homes over 25 years, had done this walk through 1,497 times before (his count), yet it felt like he genuinely wanted us to know everything possible about our new home. We had minimal "blue tape" moments that were addressed 100% on the same day. He never made us feel we were nitpicking or too detailed. Again, hospitality and warmth and care. So if you've read this review to this point, I hope you walk away with a sense of confidence if you choose Blandford to build your next home. We have shared our positive experience with my Son-in-Laws Folks who are considering moving to the Valley, along with 2 other couples that we know well. We can't wait to meet all of our new Reserve at Red Rock neighbors. Terry tells us we will be meeting lots of special people that he has gotten to know over the 3-year community build out. We bought the last lot and are so blessed to plant roots here.

Blandford Homes is unlike other competitive builders in the area - they're better. With their…read moreoffer, home buying in today's market feels both affordable and attainable. We recently closed on our home and couldn't be happier with the experience. From being on the email list to selecting our lot, every step was smooth and well-organized. The sales office, Justin and Terry Lents, are seasoned pros always quick to respond and assist making the process feel seamless. Our design studio appointment with Bernadette was decision-heavy, but manageable with her help. She offered thoughtful guidance while giving us space to make our own creative choices -- not pushy at all. Upgrades were reasonable and in line with industry expectations. The closing process was stress-free. Title signing took less than 45 minutes, the walk-through with Mike B (super) went smoothly, and any small details after closing were promptly addressed. Every expectation we had was exceeded prior to, during, and following. The property itself is in a great location -- quiet and gated, yet close to the freeway. When we moved in, other homes near us were mid-construction. Despite that, the noise volume was manageable, security is heightened and they street-sweep weekly so no nails in your tire. Area is perfect for children or pets. Downtown Mesa is revitalizing and attracts ASU students, making this a strong investment. Great schools are nearby, and commuting is convenient: 20 minutes to Sky Harbor Airport, 25 to Mesa Gateway, under 20 to Downtown Gilbert, 25 to Old Town, 25 to San Tan, 20 to Float Salt Lake, and about 1 hour 15 to Payson. Overall, we are extremely grateful for a team that made home-buying not only smooth and efficient but genuinely enjoyable. Their professionalism, guidance, and attentiveness made all the difference.

We understand builders have policies. But policies should…read morenot override existing agency agreements. I brought a very well-qualified buyer to the East Valley specifically looking at new construction. After touring several communities, I advised them that Ashton Woods was a strong option, and we discussed moving forward with one of their homes. Per Arizona law, my clients have a buyer-broker agreement and established agency with me. On a separate day, my clients stopped into the Ashton Woods Madera community on their own and spoke with a sales rep named Charlotte. They were very clear and upfront with her that they were already working with a Realtor. At that point -- especially as an active MLS participant -- the correct and professional response would have been simple: either ask that their agent be present, or document the agent and reach out as a common courtesy, which is standard practice with most builders. The next day, my clients contacted me immediately. I returned to Ashton Woods with them and was told -- in front of my clients -- that because they had previously visited the community, I was "not entitled to anything." The interaction was dismissive and unnecessarily rude. When I later spoke directly with Charlotte, she stated that Ashton Woods would not honor anything because I was not physically present with my clients on their first visit -- despite the fact that my clients absolutely have a buyer-broker agreement and established agency with me that already existed and had been clearly disclosed. I explained that my clients could not absorb additional costs on top of the purchase price if they were forced to cover buyer-broker compensation themselves. Her response was essentially that this was their problem. As a result, my clients walked away from a $700,000 Ashton Woods purchase and ultimately purchased a home with Toll Brothers instead -- a builder who understands professionalism, agency, and long-term relationships. This review isn't about commissions. It's about respecting agency, respecting consumers, and basic professionalism. I'm sharing this so buyers and agents alike understand what they may be dealing with here. I can assure you this experience will factor heavily into where I bring future clients moving forward.

Quality of Newly built home was terrible. every is cheaply made and obviously rushed just to put…read morehouses up. highly recommend finding another builder. This builder needs new standards and needs quality oversight when building these poorly built homes that they try and sell you for almost a half a million dollars

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

Ken Behrmann and his team are an extremely professional company…read more I am a wholesale distributor that Ken sends his clients to for product selection. His customers have wonderful things to say about their projects. I can tell you as a person who works with HUNDREDS of contractors, BHB is by far the most professional company I have had the pleasure of working with. I never have a problem with products being ordered incorrectly, missed payment or disgruntled customers . If you are looking for a wonderful company to complete your project, BHB is the team!

Outstanding. Absolutely outstanding. Ethical, personable and genuinely interested in our…read moresatisfaction. True professionals with good hearts. They rebuilt our flood damaged home and performed many remodeling upgrades at the same time. They offered sensible solutions and worked around our busy schedules. Calls were returned promptly and questions answered always. All of their subcontractors were people they had worked with for many years and were clean-cut, articulate craftsmen. They cleaned up after every days work and kept us up to date on progress. When we made changes along the way, they took it in stride and offered options to best achieve our goals. Our home was built in 1959 and had unique lath and plaster drywall. The materials are no longer available, but in order to retain the original quality of the home, they found a method that was similar enough to look the same and have the same sound when I did the "knock test". They did many extras, like painting the front sidewalk-"it just didn't look right all chipped up" and made a new side gate as well- at no added charge- because it was the right thing to do. They understood what we were trying to do- bring the house back to original quality and remodel it for sale. To give you an idea of what kind of guys thy are, on the weekends, they volunteer at Habitat for Humanity and use their skills to built homes for the disadvantaged in the Valley. Good souls. Jeff navigated us through a maze of options to get our electric upgraded without kicking us into a higher permit level that would have resulted in us having to lower windows for egress- at an estimated $26k. Instead, they offered legal, ethical alternatives that got the goals achieved within our budget. They know the ins and outs of the business and use it to YOUR advantage. True professionals. I'm an engineer, so I'm a detail person by nature, and BHB left no details missed. Their quality is top notch as well, and they came in below our insurance estimate. I highly recommend them for jobs big and small. Good people.

We couldn't have asked for a better realtor than Paul Koch. ! We met him at an open house and our…read morepersonalities just clicked. He was absolutely amazing from start to finish. He was attentive, professional, and always made sure we felt informed and taken care of throughout the entire process. His communication was excellent, and he went above and beyond to make sure everything ran smoothly. It was such a relief knowing we had someone we could trust every step of the way. We are so grateful for all his hard work and dedication and would highly recommend Paul to anyone looking for an outstanding realtor. We feel like we have a new friend. He truly deserves five stars! Alan and Susan Waggerby

John was great to work with on my buyer's cash purchase of a Phoenix condo. Communication was quick…read moreand friendly on both sides, and the inspection period, the repair negotiation, and the closing date change all moved along without friction. He stayed professional while still looking out for his seller, which made it easy to reach agreement. I would happily work with John again.

Needed to install door handles and hinges .Very knowledgeable …read more Follows up and does a great job

Michael did an excellent job adding self-closing hinges on our doors. He also gave us a great…read moreprice. I would definitely recommend his company to friends and family.

GREAT place to live!! We love our community. We did a new build and we are so happy. We love…read moreTaylor Morrison. Our home is beautiful. We had a great start from the beginning from picking out our lot with Greg Ellis to our super attendant Alan Ogden, making all things happen and a shout out to Matt Van Dyke for following up with things we needed done. Thank you Cathy Longo for making the Resident Services so easy and welcoming us to the community. Shermaine Napier

We had a great experience with our designer Leslie she was lovely…read more The front desk and management is some of the worst experience I've ever had and almost made us walk away. Please change who's managing and front desk to be better because customer should be treated better.

Garage remodel went perfectly and came out great. Cody and team were diligent, responsive and very…read moreaccommodating.

The team did a great job completing our project on time and under budget. The team clearly…read morecommunicated each step of the process and discussed all changes as they came up, no surprises.

The staff is professional and courteous. Whenever I've needed anything, they've taken care of it…read moreright away. I'd rent from them again in a heartbeat!

UPDATE: Called the office and was told "Christa was away for lunch". Not 45 seconds later, Christa…read morecalls a DIFFERENT resident from her desk. When do the lies stop with this company? Charged multiple fees for a document they had for multiple months due to "system issues". Now that the fees have been collected "no retroactive credits are available". Be advised these people and scammers and try to get every fee/charge they can.