They are always on time, friendly, and do a wonderful job. They are responsive to any questions or changes in our schedule.

We hired them for move-in cleaning. I requested quotes via yelp from 7 different cleaning services in our area. Of those that even bothered responding, this business was the most competitively priced and could get the job done ASAP. They also have good yelp reviews, a website, and the ability to pay with credit card. All of that was comforting to me. The appliances at our house were pretty gross when we bought it. We requested deep cleaning of the kitchen and bathrooms, along with sweeping/vacuuming of the common areas. They did a great job! read more

They are very prompt in their arrival, the lady that has come has been fantastic. She cleans everything thoroughly and doesn't take too long with it either. I switched to this cleaning service because the other I had was way too expensive and they were doing a horrible job. I say lady, because typically there are 2 ladies that come but this last time it was just one lady and our home has been the cleanest / tidiest with just her this time around, the other young girl spent most of the time on the phone outside ( the ring camera showed it) read more

They did such a good job! I highly recommend their services if you want spanking clean house. They were responsive and accommodating for all my requests and demands. Once again, I highly recommend them! read more

I've had VIP clean my house several times. They always show up on time and do a great job. I love the ability to go online and choose a day and time that works with my schedule. The last time we had to get our house cleaned on short notice before a party, and Ilsy was able to send a team of two the very next day! I never really think my house is that dirty when I call them, but while they're cleaning I always see all the dust bunnies they find under the furniture. VIP Cleaning is my go-to cleaning company and I highly recommend them! read more

Very on time and responsible. Communication during the booking process was easy and fast as well. Highly recommend! read more

VIP Cleaning Services - Home Cleaning Near Me - Santa Ana, California

VIP Cleaning Services must have purchased competing cleaning service OC Green Clean (of which I was a customer before). Within the past month or so, the quality of this business has really gone down hill. I am moving my review from the OC Green Clean page to this one since VIP is who I have been having major problems with. If I could give this company 0 stars I would. They must be under new management because Leonard or whoever was running the OC Green Clean business before had much more tact. Here is the response I received from customer support after I complained about their cleaning crew being late (pasted as is, no adjustments made). "Hello good morning, we offer our apologies with what happened I think it happened because of the schedule change, we will be sure for your next cleaning that will not happen again, I also wanted to comment that your cleaning is scheduled for a studio, and that only includes a bathroom, apparently it is an extra half bathroom and a part as if it were a room, we will have to change its price because it passes the measure of a studio, we would have to add as an extra loft $ 20, we offer our apologies for all The previous times you have had inconvenience with your cleanings, please let us know any question" Not only did they not take the time to check for spelling or grammar, they blame my reschedule for the timing problem and they're now going to charge me more every cleaning. I have been with this company since 2015. It has never come up that my rate should be changed. This "half bath" is literally an empty room that the cleaning crew skips every time they come in because nobody touches it. Its literally pristine. If they would just look at my account, its not listed as a studio, its listed as 1 bedroom. Moreover, the cleaning crew themselves told me there was no excuse for being late. It was their own fault. Save yourself the misery and find a business that actually treats their customers with respect. BELOW IS THE ORIGINAL REVIEW I WROTE PRIOR TO WHAT IS ABOVE: I have been holding off on writing this review for a long time because management has been trying to fix things, but today I give up. I've been with OC Green Clean, now apparently called VIP Cleaning, for roughly 2 years. In that time I have had 7 or 8 different teams clean my house, seemingly because this business just cannot hold onto their contractors. In fact, most of these cleaning crews curse management when they visit and ask me to hire them independently. Major Gripes *Always late. Today they were supposed to arrive at 8:30. It's 9:30 and nobody is here. In fact, nobody has even called. I just called management and got a very confused woman on the phone that didn't know how to react. *The cleaning is really hit or miss and depends on your crew. I've had both thorough and terrible cleanings. I just want consistency! Fortunately, nothing was ever stolen and only one thing broken, which management took care of immediately (good on them). *Not flexible. Almost impossible to get a decent time on a Sunday or Saturday if you have to reschedule. *Excuses. Boy have I heard some interesting ones and it looks like some reviewers have too. The team "got into an accident", they "got lost", they "thought it was at a different time", they "ran out of supplies". Occasionally, I'll get the truth and management will tell me they fired a crew or that there was no excuse. Wish I got the truth more often. Some Advice *They need to implement some accountability here. They do have post-cleaning surveys, but management really needs to know when each of their teams arrive at their scheduled cleaning. Why do I have to constantly call them to remind the business their people are late? *Work something out with your teams. Im sick of having to show new teams what needs to be cleaned and what doesn't. Start by making your contractors happier - apparently most really hate dealing with you. I don't know if its Stockholm Syndrome or just laziness, but I really need to move on from VIP / OC Green Clean. Today will be my last cleaning, if they even show up... read more

Very expensive. We're here 4 hours with 2 girls. $300. I ended up asking them to leave as the price got higher. Trust me house was not a mess. No beds no windows were done. The girls very sweet! read more

VIP is very professional & the attention to detail is spot on! They make my home shine like new!! There is nothing better than spending your weekends enjoying your clean home. I recommend VIP to all my family & friends for their home or office needs. read more

I tried the Vip Cleaning a few days ago for the first time and I am very happy with the job that the two cleaning ladies did on my house. They were very thorough and professional during the three hours that made my house look and feel cleaner that it had ever been. They left no hidden corner untouched in the bedrooms living and family rooms kitchen etc. They brought their own material including a professional vacuum cleaner that made a great difference with the carpets I will definitely ask this company to do my home again. Many thanks read more

Very happy with VIP Cleaning Services. They were able to accommodate me on short notice and quoted me very reasonable prices. The cleaning crew was delightful, respectful, and detail oriented. I felt like they cared about the work and I made sure they knew how much I appreciated their help. I would hire them again! read more

I looked them up online and the checked the reviews. I asked for a quote, received a quote and they were able to accommodate my request to come the following day. Cessi ( I probably spelled her name wrong) was right on time! She did an amazing job. She was very sweet too! So.. going forward we will keep using VIP on a monthly cadence!!! I will recommend them to everyone!! Thank you again for doing such a great job!!! read more

I contacted VIP Cleaning Services for help cleaning before and after a party. They were extremely responsive and able to help me with the last minute request. They were able to accommodate my request despite only having a 2 day notice. 2 cleaners were there to clean our 2 bathrooms, kitchen, living room, and help with some of the backyard set up. They did a thorough and detailed job. The blinds, window sills, countertops, and everything else was spotless! They were nice and asked questions to make sure everything was to our liking. They even helped set up and wipe down the tables and chairs for our event. They were so helpful! I'd definitely use them again for regular cleanings and for events. read more

My mom has been using VIP Cleaning for awhile now and has been so happy with them. When we needed cleaning services recently decided to forego the usual Groupon companies we usually use and try them. VIP Cleaning was promt and professional. They got right to work and did an amazing job on our home. Clean blinds, clean ceiling fans, sparkling appliances and bathrooms. We couldn't be happier. Now I just have to find an excuse to use them again! Highly recommend them for your cleaning needs. Also, because we used them during Covid, they were following all safety protocols recommended, wore masks while inside the house and took all trash out when they left. read more

We recently moved into our new home, and needed to have it cleaned prior to moving in. After reading reviews, and received a few quotes, I selected Vip Cleaning Service, and they were able to accomodate my request, beyond my expectations. The two cleaning ladies that came were prompt, sweet, professional and did such an amazing job. Our new home was sparkling on move-in day, which was awesome. I will definitely use VIP again. Many many thanks!! read more

I have used VIP Cleaning Services twice a month for years (I transitioned from OC Green Clean with them). And I am always happy with my service. My family recently moved and in addition to having our usual cleanings, we also had them come and clean our old house when we left and our new house when we moved in. Both places sparkled like they were brand new. They deep cleaned appliances too and I couldn't be more pleased. These are my go to ladies and I highly recommend them. read more

They girls did a fantastic job! Our home was spotless. We will definitely use VIP cleaning service in the future!

Excellent!! Punctual, conscientious, and wonderful!! I could not ask for better housecleaning services. Aracely & Cesia are excellent. I will definitely be recommending VIP CLEANING SERVICES to my friends and neighbors! Thanks you so much read more

This company is my go to team to help me with cleaning help for almost 4 years now. From helping me deep clean my fridge to carpet care, Their service is up to expectations, timely and consistent. They use earth friendly products too! I appreciate this team very much. Looking forward to more partnership VIP cleaning team. Thank you for your services. read more

I tried 4 different maids or companies in the past couple years for my 4BR/3BA single family home in Orange county. This team is by far the best. Flexible in terms of schedule, never said "not available", did a great job cleaning and even made recommendations on several other things going beyond and above cleaning. I have now been using this team since 6 months in average 4 times a month with no issue. read more

Excellent work . . . willing to go the extra mile. Handles special request with a smile! Highly recommended!

I am a mother of 3 and each time I get my weekly cleaning from VIP I am so happy with the results. The team is quick and thorough. There are always little things they do that surpass my expectations. I highly recommend this service. read more

I have had this company clean my home several times in the past year, and I would highly recommend them to anyone. They arrive on time, are professional, efficient, thorough, and friendly, and when the job is completed, everything sparkles and looks like new. Their clients and work are important to them, and they go out of their way to do the little extra things that are sometimes overlooked, the little things that make a big difference. They are an exceptional company, and I'm so glad that I found them and have the privilege of working with them. read more

VIP Cleaning Services did an awesome job cleaning our place yesterday. My mother ordered their services as well for deep cleaning. We were both satisfied with their work. We will definitely use VIP again for cleaning. Good job ladies. read more

The owner, Illsy, is very friendly and reliable. This company is professional, and provides quality cleaning services.

Ive had a few cleaning companies clean my condo but not like VIP cleaners. They are very thorough and did a fantastic job. I highly recommend them to anyone needing cleaning services, they are the best. I plan to continue using their services. read more

We have used Isly and her team at VIP cleaning many times over the past couple of years. We've tried so many different cleaning services, but Isly and her team are the best, most consistent, and detail oriented that we have found! They have been able to meet our high standards on cleaning expectations every time, leaving our house, kitchen, bathrooms & floors in impeccable condition. They are easy to communicate with, kind, have good customer service, and just do a fantastic job! read more

Recently we hired this cleaning crew for two rental properties, there were two ladies who speak very little English but very friendly. They did great job in going all corners and details. They are very friendly and reliable. They were willing to go back and correct areas they missed. There was very soiled kitchen with hard water build up and mildew, they amazingly cleaned and removed the mildew and was sparkling clean. I would recommend to all my friends. read more

Really great cleaning service for basic house areas like kitchen, bathrooms, and living room. The ladies came and were super thorough and sweet. They came on time and did everything we asked for. Will book again!! read more

Never produced license and insurance information that they stated they had and did not show up for first job assignment.

Ilsy and her assistant were amazing with cleaning my 4 bedroom and 3 bathroom home! I have a 3 year old son who makes quite a mess! They they walked in to a post 3rd Birthday party mess and turned the house in to a spotless and immaculate home. I'm very hard to impress and I was definitely grateful that I came across VIP Cleaning Services. I have recommended their services to my mother and my sister as they're equally hard to impress. Definitely recommend their services. read more

I have had them come to my house twice and both times I was very happy with their service. They cleaned the vents way up high on my ceiling. And they got to every corner of my house. I am so happy that they use green cleaning products because my kids and I are very sensitive to regular cleaning products. It is also nice that they have 2 cleaning people come at the same time because they were able to get everything done in 3 1/2 hours for the deep cleaning. I highly recommend VIP Cleaning. read more

Ilsy does such a fantastic job. I highly recommend her service. She is very polite, professional, and takes passion in her work. She is also very organized in the way that she runs her operations. read more

We hired VIP for our move in cleaning. They were the first response to get back with a quote (within 20 minutes) and a reasonable price. I like that you can do the booking online and select a time and add on what you need done. Two ladies came in on time and spent almost 6 hours cleaning. They did such a fantastic job. The kitchen was especially messing from the previous owners and they got everything looking immaculate. And we added the refrigerator cleaning last minute and it looked new by the time they were finished. Very impressed with this company! I will use them again and most likely set up a monthly service for upkeep. read more

I can not say enough about VIP. The cleaning is phenomenal and the reliability is exceptional. They have never ever missed a Friday in over 4 years. If I need to modify anything they accommodate. And most importantly they deal with our two large dogs. Use them!! read more

I have now cleaned my house twice with VIP Cleaning Services. I have had 4/5 maids within the mast 15 years. This is by far the best one so far. I have decided to get a monthly clean for myself. It's not only about the fair prices, but the service is fantastic. My home is immaculate when they are done. I felt like I was getting a presidential suite cleaned at the 4 season....absolutely fantastic. Even better my home that has taken other maids 3/4 hours of wasted time to clean. It is being done in 2 hours with VIP. The people who come to clean are focused and don't play around. They literally clean and leave. I would highly highly recommended this service to anyone. I will also be sending personal friends and family there way as well when asked about a cleaning service etc. Great job guys your LIVING UP TO YOUR COMPANY NAME. I hope the great work continues and look forward to being a loyal customer. read more

My husband and I were moving out rental condo and wanted to find a reliable and thorough cleaning VIP Cleaning Services did an amazing job and left the condo so clean thank you !!! read more

I have used many cleaning services n Orange County in the last 30 years and VIP Cleaning Services is by far the best! They are thorough, prompt, reasonably priced and friendly. We have lots of house guests and they sometimes do not want their rooms cleaned so I can change the number of bedrooms I want cleaned and they price accordingly. Give them a try. read more

I have had many cleaning services clean my home. VIP is the best! They are very professional You won't be disappointed.

These ladies are amazing! They just came to clean my whole condo - all bathrooms, floors, kitchen, windows. Finally found a service I can trust and use regularly! Plan to set up monthly cleaning with them. Thank you so much - I appreciate your responsiveness, thorough work and professionalism. The bathrooms are sparkling clean. See you soon!! read more