I am only now coming to share an official review on Yelp due to how this establishment treated me…read moreon TikTok. Folks should be aware this place is capable of treating you with disrespect in person, then when you mention the poor treatment in a TikTok comment, they'll respond without taking accountability and dismissing your experience. They will then ultimately block you - presumably because too many people liked your comment.
You guys, that's embarrassing. You need to do better. My comment was completely respectful and an honest concern for how I was treated the one time I ventured in with a friend. Deleting feedback you don't like, customer concerns, and then further blocking those people (I hadn't written anything else. I only noticed because I clicked on the notification that someone liked my comment and saw I was now blocked) makes you look shady and guilty. I'm not a bot, and I explained a very real, possibly discriminatory experience at your bar.
If anyone reading would like to know the experience:
It was October 21, 2024. A Monday. I should've written this review then but I didn't have anything nice to say, and didn't want to trash this place when it seemed they were struggling due to what the bartender said.
I was going through a really tough time, having just canceled my wedding about a month earlier. It was my first outing after a month+ of deep depression. My friend came to rescue me and take me out. I had been meaning to try this place since moving to Long Beach. It was fairly early in the evening, probably around 8pm or so and it was pretty slow. There was music and two couples dancing. We grabbed a table and I went to the bar to get us drinks. As I stood at the bar, some guys had come up alongside me to wait as well. The bartender looked over me and promptly took their orders. I barely had any emotion left in me at the time so I didn't care, and just waited to be next. However, I waited. And waited. And waited. The bartender seemed to be intentionally ignoring me (now the only person standing at the bar). I watched him busy himself with other drinks for the tables, for the guys, and continue to ignore me. Time ticked by and I started to wonder if I was doing something wrong. My friend kept looking over at me from the table like what is taking so long? Minutes and minutes passed as I stood there awkwardly, being blatantly ignored. After a long stretch of time, the bartender quickly said something in my direction like, "If you want to order you're going to have to go to the other end of the bar." I said, "Oh ok thank you." And walked to the other end of the bar. From this point, I was ignored and talked about (full male bar staff) without being looked at. They rudely discussed in front of me how I was standing there, and how each one of them wasn't going to take my order. It had been over a half hour at this point, and I was the only one who had been standing at the bar. It was a slow Monday night.
Because I was a broken hearted loser at the time, I started to tear up. Why was I being treated like this? Am I not someone they want in their bar? Is this place not queer or woman friendly?? Why is every other person getting served, while I am blatantly dismissed? After almost 40 minutes, the bartender on that end told me he wasn't going to take my order, and I'd have to go back to the other side again. I quietly walked back over to the other side, feeling so embarrassed and just wanting to leave. It was ridiculously clear I wasn't welcome here, though I had no idea why.
I remained standing there for maybe another 10 minutes. The original guy finally relented and begrudgingly took my drink order. He was standoffish at first, until he realized I wasn't upset about any of it. He started to apologize, saying he was brand new, and told me some of the staffing issues they had had that night. He seemed stressed. He recognized he had served the guys before me, and I had been ignored for way too long. He apologized again, and poured us an extra shot in our drinks to make up for the poor treatment.
The drinks honestly were terrible lol, but I can only complain about so much. Plus he gave us double the alcohol, so I guess I was grateful. We left immediately after and went somewhere else. I haven't been back since.
I wish I could share screenshots of my TikTok comment with the owner's dismissive reply, so you could see for yourselves whether you think that deserved being blocked. She even liked one of my reels from my page? Very odd. People are going to share the truth about their experiences at your establishment, and for you to deny that and block them is wild. You could've responded in a very different way, but you chose to be defensive and shady. That's on you.