I talked to Dale today. They don't work on cars made before 2005, but he was super friendly and…read morenice and answered my many questions. Although I didn't have the pleasure to actually have car work done by him, his customer service on the phone was top notch and I would try them in the future for sure.

The repair was done to a good standard, and my car works fine now. Communication was clear, though…read morethe process was slow.

I needed a DSG service and oil change, the guys there took great care of me with very competitive…read morepricing. I'm happy to recommend them!

Always good getting service here. Convenient. Texting updates is helpful. Thanks. Highly recommend…read morethis business.

Has my sister in laws Lexus fixed there Fair pricing,…read moreexcellent Workmanship The guy helping us was wonderful

This place is amazing. First of all, everyone in the office was friendly and very helpful. Their…read morebid was incredibly fair and their work was exemplary. I had a bid from another shop that has been in Buckhead for years and they wanted 4 times the amount for the repair. I'm so glad that I found Luxury. I will definitely use them again if I need a body shop and I'd highly recommend them to others.

I dropped off my vehicle for a diagnostic that I thought would take two or three days and it took 2…read moreto 3 weeks for Javier to tell me that he cannot do the service and $159 charge for the diagnostic to know that he cannot do it. I spent three weeks and $159 to learn that their shop would not be able to service my vehicle. I wish I would have saved my energy.

This is NOT the shop it once was. And I found out the hard way…read more I have lived in Brookhaven/Chamblee for thirty years and throughout that time I always had my vehicles serviced by Shad and Melissa at J&L. Never a complaint, never questioned the pricing and the work was always done in a timely, professional manner. In December of 2022 I returned for a front end alignment and when dropping off the vehicle I asked where Shad was and was told he was out. Well he was indeed out. He had sold the business to a new crew and I should have figured that out when it took three weeks to get my car back. When I did get my car back, the leather wrapped steering wheel was filthy with grease as was the drivers seat and armrest. And they had managed to burn up three quarters of a tank of fuel leaving my fuel light on when I drove away. Insult to injury they had not even done the alignment. They also managed to not do several hundred more dollars of work that I was charged for. Forget all the positive reviews which are regarding the work done by the wonderful previous owners. This robbing crew needs to be avoided. I can't fathom how some people can be so dishonest.

Not a trustworthy business. Takes advantage of loyal customers. You are being sized up the…read moremoment you make contact with staff members.

Don't be fooled or waste your money . These people are a scam. They say you need things done but…read morenever do them . Takes the money and your still stuck with the problem

I dropped my car off after hours. I received a call and a text for me to approve the diagnostic…read morewith price. I requested the 80,000 mile service of my Jaguar F-pace. I am extremely happy with my service. John gave me regular updates and addressed all of my concerns. After taking my car to 2 previous shops the team at Rocco's pointed out that I had the wrong type of tires installed on my car.

0 Stars - Avoid if you value your car or your money I own…read moreseveral German cars and had been taking them to Rocco's for a couple of years, but this experience completely ended that relationship. I brought my 2018 Porsche Macan in for a check engine light and was told it needed four cam magnets, and I paid them approx. $3,000 for parts and labor. I was also warned that if the light came back, I'd be looking at a massive timing chain repair with 40+ labor hours--essentially a scare tactic for an extremely expensive future repair. After picking the car up, I drove it less than 20 miles. On the second short drive, the dashboard lit up like a Christmas tree, the car began shaking, and it was clearly unsafe to drive. I had it towed to a Porsche dealer. The dealer immediately told me the issue couldn't even be properly diagnosed because non-Porsche (non-OEM) parts had been installed by Rocco's. They replaced those parts with OEM Porsche parts, performed the same repair, and charged me $600 LESS than Rocco's did. The car now drives perfectly. I returned the removed non-OEM parts to Rocco's along with the dealer's invoice clearly showing: * The same repair * OEM parts * Lower cost * Proper diagnosis and resolution Despite all of this, Rocco's refused to refund anything from their original repair. Paying more for inferior, non-OEM parts that failed almost immediately--and then refusing to stand behind the work--is unacceptable. If you own a German car, especially a Porsche, take it somewhere that uses the correct parts and stands behind their repairs. This shop does neither. Save yourself the time, money, and stress. Go elsewhere.

1967 Chevy Caprice.. Great customer service, kept me…read moreinformed thought-out repairs. Able to work on classic cars.. will definitely visit again when needing repairs

If it weren't for the long drive (I live in Decatur), this is the only place I'd ever take my car…read more Marc is the elusive rainbow-spitting unicorn of auto repair....an honest mechanic. He knows his stuff, and it's clear that he absolutely loves cars...there are a dozen vintage models in his shop undergoing repair or restoration at any given time. I once saw someone bring in a model with a rare 1940's automatic clutch and I have never seen a mechanic so happy about anything. He is frighteningly competent, his prices are fair, and he's absolutely up front. You will never have to worry about unnecessary repairs, no matter your gender. Go, go, go see this guy.

Got great feedback and response for a quote. With a good pricing and estimate, did good job with…read morecommunication and customer service. Ended up picking another shop that was closer in location, but this was my first choice if I was closer. Thanks!

My car was vandalized friend referred me to at Kim at Fairgrounds automotive and I'm very glad…read morethey did. My passenger mirror had been vandalized and had to be replaced. Thanks to Kim's efforts I will be able to have a new in about a week and it will only take a day! Thank you very much. I feel much safer very soon.