I had a fantastic experience at The Eye Shop Optometry!! It is located on the Albertsons plaza…read more There's plenty of parking. Making an appointment was as easy as calling the optometry and giving them information on my insurance plan (where they are able to look it up and tell you the benefits). On the day of the appointment, I recommend coming early to fill out the intake form as a new patient and bringing your existing prescribed glasses. Afterwards, I took some quick check-in test before seeing the doctor. Dr. Nguyen did my eye exams and she was wonderful! She was thorough, explained everything in an easy to understand/detailed manner, gave really practical and actionable advice, and answered all the questions I had. The front desk folks, Ben and Raul, were also amazing!! They were super friendly, kind, and helpful throughout my visit. What I most appreciated was that they explained all the benefits of my insurance and shared their recommendations on what frames and lense features to choose given my benefits. In terms of frames, they carry name brands like Gucci, Fendi, Versace, Prada, Tom Ford, etc. Plenty to choose from. Overall, I couldn't have asked for a better optometry experience.

respectfully do not go here. the lady at the front is so rude. They lie a lot!! The doctor is kind…read morebut the girls at the front are super problematic, i wish i read the reviews before coming here. So sad that places that are necessary for people are such horrible people. Took 2 months to get my glasses

I went over 20 years of adult life without seeing an optometrist. I refuse to let anyone blow puffs…read moreinto my eyes. Ain't nobody poking my eyes! What for? I don't have eye problems!! Until I did. So glad I found Dr. Julie Oh. The facility is modern and well-equipped, but what really made the visit was Dr. Oh herself. She was thorough (given my two-decade gap, she covered everything). She even showed me the insides of my eyes and explained how they screen for things like high blood pressure and diabetes. This doctor is skilled, I'm telling you. She was not just in full control of my eyes, she was even messing around with my brain. Walls bent. Lines on the floor swayed. But all throughout she explained everything, was genuinely kind and patient, constantly telling me not to worry and that I was doing great. When I asked for short breaks, she was super understanding and gracious. I really liked that. Not once did I feel unsafe. No amount of tech beats genuine human kindness. One thing that really impressed me: when the computer results didn't seem right, she trusted her own expertise and switched to traditional methods. That kind of judgment and humility says a lot. Her assistants Olivia and Rosie were also great - professional, friendly, and happy to answer every question I had. The whole experience was far more tolerable than I'd imagined. Almost fun even. If you've been avoiding the optometrist like I was, Dr. Oh and this team has got you. Highly recommend!

Highly recommend this office! Not only is it clean, but its staff is filled with compassionate and…read moreskilled doctors and technicians. Dr. Oh is amazing! She listened to my concerns and offered insightful advice. Booking an appointment is easy online or over the phone, and they accept walk-ins. There's usually minimal or no wait time, and they have a great selection of glasses, from more affordable pairs to more luxurious ones. Definitely coming back here for all of my future vision needs!

Eric To, OD., FSLS is the best optometrist I've been to in a very long time. I recently switched…read morefrom Stein Optometry in Burbank to Lumen because Dr. To truly cares about his patients. The entire staff is amazing--super professional, the environment is very clean, and they have a beautiful, stylish selection of glasses. Dr. To recommended computer glasses for me, which had never been suggested during the years I went to Stein. I always felt my regular glasses were too strong when working close to my computer, since I sit pretty close to the screen and my nearsighted prescription made things uncomfortable at that distance. The computer glasses have made an incredible difference. I also switched to scleral contact lenses, and they've been a total game changer. My disposable contacts just don't compare--I used to experience some blurriness with them. Dr. To explained why that happens, and the staff walked me through how to properly care for the new lenses, including how to insert and remove them. I can't imagine going back to my old contacts now. The scleral lenses are extremely comfortable, stay in place, and are custom fit to my eyes. I highly recommend Dr. To.

A few years ago, my old optometrist had an insurance change, and I was forced to find a new office…read more I decided to try Lumen because all the reviews said this place was amazing. They are! This optometrist office has the most professional and knowledgeable staff I've ever seen. Really, from the very first interaction in the lobby--they are thorough. It turned out this office was able to catch something other offices had missed. I was quickly referred to a specialist, which helped me care for my eyes. This is the best optometrist, period.

Dr Rosie is absolutely a delight. She and her staff are very kind and professional. No upselling…read morejust pure honesty. I highly recommend coming here for your eye exam

Staff is very kind. Dr Rosie is fantastic. Equipment is new…read moreand top of the line. 5 stars!

I've been coming here since 2016 for my regular checkups and contact lenses. Dr. William is…read moreawesome. He and his team always take care of you and make the whole process easy. He does a very thorough exam every time and makes sure everything looks good with your eyes. I also appreciate that he's helped me out with extra contact packs when I've been running low. They take most insurance. I've been using VSP here with no issues. Pricing on contacts is also pretty comparable to other places, which is another reason I keep coming back. Overall a solid and reliable spot. Definitely recommend.

The front desk staff member had a very unfriendly attitude. While I was trying to choose a frame, I…read moreasked if we could get a recommendation from another staff member. She told us that we would need to make an appointment with him, even though he appeared to be available and she didn't make any effort to check. Additionally, while we were still looking at the frames, she took them from the tray and put them away right in front of us. This felt very rude and unprofessional.

We started our ortho-k rehab process with Golden Vision Arcadia back in April, and it has truly…read morebeen such an easy and positive journey. My daughter was previously with Kaiser, but moving her care here has been one of the best decisions we've made. She absolutely loves Dr. Amy Phan -- not only is she highly knowledgeable, but she is also warm, patient, and genuinely cares about her patients. That alone gave us so much confidence. On top of the great care, their pricing has been refreshingly reasonable compared to other places we looked at. As parents, we know how expensive vision care can get, and Golden Vision made the whole process feel accessible and fair without compromising on quality. A big part of our positive experience also came from Tiffany, who was incredibly friendly, patient, and approachable. Every interaction left us feeling reassured and supported, which really made the process stress-free. Overall, Golden Vision Arcadia has exceeded our expectations in every way -- from cost, to care, to the kindness of the staff. For any parent looking for quality ortho-k care with doctors and staff who truly go above and beyond, I can wholeheartedly recommend them.

My daughter and I have been going to this Arcadia golden vision for more than 8 years and the…read morecustomer service her is incredible. Tiffany is always so helpful and kind. My daughter has been using Ortho K for more than 5 years which are overnight contacts and her vision has improved so much. Now she cannot wear them and her vision will still be good. I really recommend you to go here if you live in Arcadia, they are super friendly and so kind!

The staff is always kind, helpful, and professional. Every visit for our family's eye exams has…read morebeen a great experience. We truly appreciate how attentive and caring they are, making each appointment smooth, comfortable, and stress free.

I have been a patient for over 20 years! The best optometrist and support team on the planet!read more

Good service, helpful and acknowledged staff In and out in…read moreshort time no waiting time!

We found an optometrist location closer to us that feels just as clean and bright as our previous…read moreone. I appreciate how the office staff also has a very inviting manner. Besides that, it was easy to deal with any insurance questions along with what our whole family needed. You can easily shop for frames and ask questions without feeling pressured to do anything but find the right fit for yourself. Dr Hsu spent time patiently speaking with my boys about their habits and recommending things for them (saving mom from nagging all the time) We will definitely be recommending other friends to come to this location. Parking is easy too.

1st time daily contacts patient. Very professional and accommodating and friendly. Answered all my…read morequestions and made sure the contacts were to my liking before walking out the door. If you're in the area looking for a pleasant experience at the optometrist this is the place to go

Yes , very professional and accommodating, really nice people, Ive gotten 3 pairs of Glasses here…read moreover the past 7 years, very satisfied.

I have been bringing my boys here for 7 years now. They both wear glasses and contacts. Easy to…read moremake an appointment, good selection of glasses, and office staff is very helpful in explaining benefits with insurance, costs, etc. overall, has always been clean, organized and efficient. I recently took my daughter who does not currently wear glasses, but has developed some vision focusing symptoms and headaches. I was blown away by Doctors patience in understanding my daughter's concerns. Doctor is very knowledgeable and shows sincere concern to get down to the issue. She did a very thorough vision exam on her, while explaining the reasons for the, along the way. In the end, she was honest in suggesting other options are tried first before purchasing glasses. I appreciate businesses that are genuine about the well being of their patients, rather than making the money. A very knowledgeable and honest optometrist that I will continue sending my family too.

My kids and I have had great experiences here with Dr. Shih. She takes the time to explain…read moreeverything, from my eye condition to prognosis for myself and my kids. I want to know the details and she makes it all understandable. She is thorough and patient. She gave me options for switching brands of soft contacts that work better for my high prescription and astigmatism. She is also super friendly with the kids and they are always giggling with her. Rosie is amazing as well.