I am in shock that Villas Pro Paint cancelled my project 3 days before starting. I prepared my house for weeks removing TVs from wall, clearing off large book shelves, packing items in boxes. The only reason they cancelled because I requested an itemized proposal since I remove 2 items from being painted. There insensitive and concern for my inconvenience is highly unacceptable. I still can't believe this was done especially when I started searching for a companies for over a month. Now to start over is a headache. Just unbelievable over a simple request, which I would have accepted if it justified the cost. But for him to jump to the decision to cancel is totally a shock since our communication went well until today. Their story talks about amazing customer service and to cancel 3 days prior is not an example of customer service. Totally disappointed read more