Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

My expectations might have been too high because of all the great reviews. My experience was good,…read morebut not excellent. Let's start with the good - he did get most of the stains out and did a great job tightening up our carpet. He was also on time and easy to communicate with. The not-so-good: the main thing that irked me was that he put our furniture on top of our other furniture. This includes an air purifier that was on the dirty floor of our bedroom which was moved to be on top of our clean bed. He also put our tables on top of our couches. Not the cleanest method to clean. When I've hired Stanley Steamer before they come with 2 guys who move all the heavy furniture around and place everything on these pad-looking things. They never put things on top of things. They also ask you to move the smaller things out of the way. Also, he also wasn't able to get out of a couple of minor stains. I'd say he was about as expensive as Stanley Steamer, but not as effective. All and all, he was a nice guy but his methodology is questionable.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

Amazing selection, pricing and customer service! Had the whole house carpet replaced and installed…read morenew hardwoods in the upstairs hall that was matched to the main level flooring. Dean and his crew are extremely knowledgeable and patient and will work with you through the entire process. Highly recommend!

We needed carpet for a couple rooms & didn't want to break the bank. We found what we needed & it…read morewas installed the same week. Very friendly, easy to work with, & Def recommend them.

I called and spoke to Maria DeLeon about wood flooring and I wanted something that would match what…read moreI had Purchased previously The first thing she did after I sent a picture was to tell me that what I had wasn't hard wood. That was strike 1. I took a sample of the hard wood to her and she told me she couldn't get it. That was strike 2 - because another salesperson at the store looked at it and told me he could get it and asked if I could leave the sample. I did leave it, Maria quoted the price for me as hard wood and I paid for it. When the flooring arrived, it was wasn't hard wood and Maria had insisted that was what I had paid for -strike 3. Even the installers looked at each other and knew I had been taken advantage of. I will never recommend or deal with her or the company again as long as she is there,

Great customer service from start to finish. Maria helped me pick carpet that fit our needs…read moreperfectly and was in our budget. They communicated with us about installation ahead of time, scheduled to meet our needs, and arrived on time as promised. Installers were friendly, did a great job and finished ahead of schedule. We couldn't be happier!

Everything went as smoothly as it could go and right on time! I was very happy with Evelyn's…read morecustomer service and how she made sure she met my concerns. I used them for carpeting and also vinyl plank flooring and trim. They were the cheapest and hardest working of reply spoke with. I will use them again.

Water and Evelyn are nice people but sorry I can't recommend them for a glue down install, they…read moreused 35% more the glue then the manufacturer of the glue recommended and let it sit too long on the prefinished hardwood causing it to etch. They also used paint thinner to remove the glue which dulled the floor. Furthermore they would not take responsibility their actions. I had 4 experts look in person and they said they used way too much glue and you should never use paint thinner to remove the glue. I ended up having to pay someone to re-coat a brand new floor.

Great experience! We had new flooring and carpet done in our house and couldn't be happier. …read more Tracy was knowledgeable and great to work with. The prices were very reasonable. Definitely recommend you checking them out if you are looking for carpeting or flooring.

Working with Tracy was a pleasure. He was attentive to our needs and helped us special order airo…read moreMohawk carpet. Tracy was extremely responsive and went above and beyond in every way. I wouldn't consider buying anywhere else.

Well, where do I start? We bought a beautiful large 3 story old English Tudor home in Snellville…read more It was a fixer-upper but we simply loved the structure of the home so we opted to purchase it. We pulled the carpet off of the staircases and found old bleached and worn out solid wood underneath. This company came and did such a professional and beautiful job on the staircases on the main floor that we had them refurbish the staircase on the lower level of our home. They taped up all of the openings to other rooms to confine the dust, swept and cleaned up after their work and best of all they specialize in matching stains... Custom match. They are contracted by builders and developers to custom stain wood work in home renovations and building projects. We wanted a Royal Oak colored stain on our stairs to match the wood flooring across the foyer in our formal dining area. Three sample colors were provided to us. We selected the color we liked the best and all is history! They even left some of the custom stain for us for future touchups, if needed. After the job was finished they educated us on the care of our new flooring. Anything you want to know about wood or laminate flooring I would highly recommend this company. Their prices are fair. They are honest humble folks and they really aim to please the customer. We have another big job coming up. We will be replacing 800 ft.² of wood flooring. It will be the last of 4200 sq ft of flooring to be completed. We've already contacted Jeanette to schedule that job. For all of our flooring needs this is the company we will go to! The pictures below don't show the brilliance on the stairs. This was done about 1 1/2 years ago and our floors are still beautiful. Highly recommended!!!

They installed unfinished hardwood flooring in my new additions and refinished the new and old…read moreflooring throughout the house. They were awesome, very clean and very thoroughly and did whole the job In timely matter. I highly recommended them.

Had my basement floor done about 6 months ago. Mr Baxter himself came out and quoted me a price…read more Very nice, personable man. I would recommend this business to anybody and everybody!

Very nice and pleasant gentleman showed up on time and was honest about my flooring and what my…read moreoptions were. Will use in the future for flooring and painting needs. I definitely would recommend!!