I was in the intimidating "Inspection Report" process of selling my home when I contacted Andy at Water Pro. The inspector that had written the report to the buyers documented that there were moisture deposits on the foundation and a possible concern for mold in the crawl space. The note suggested that the seller (me) have a remediation and mold specialist come out to the house to inspect. I contacted 3 different companies - Water Pro being one of them. Out of the various companies I found online, their BBB rating encouraged me to reach out! When Andy arrived, I discussed with him the report and showed him the space. What could have been an opportunity to sell me on services, Andy chose instead to educate me on what was really going on in the crawl space (which was not as concerning as the inspector made it out to be). Andy's services, professionalism and honesty didn't stop there. When the updated findings were communicated to the buyers, Andy offered and supplied a letter for me to forward to the buyers to make it official what his findings were. On top of that, the buyer contacted him to ask questions. Andy was kind, communicative and helpful to them as well! He went above and beyond a "free quote" call. (By the way, the other companies that came out told me the same information that Andy at Water Pro had, but they still tried to sell me services to appease what they thought the buyer wanted.) The house is sold, the buyers are happy, and I am thankful for the knowledge and guidance Andy gave me! I will be sure to refer friends and family to Water Pro in the future! Thank you for your integrity, Andy!! read more

The dishwasher supply line in our home broke while we were on vacation and ran for at least 3 days. Water damaged our kitchen (floors and cabinets), master batch, laundry room, pantry, and stood in the basement about an inch deep! WaterPro was recommended by my insurance broker, and I called them late on a Saturday afternoon. Andy responded to my call within 15-20 minutes and was onsite within a couple of hours. They stayed late into the night to start drying out our home. Due to the extensiveness of the damage, it took almost 8 days to completely remove all damaged material (wood floors and cabinets) and dry out the home. Andy worked quickly and professionally to address our problems. I would recommend his company for any water remediation project. Andy also likely saved us a future headache by suggesting that the PRV valve on our house was the likely culprit. He was right! read more

My waterline to my fridge had a slow leak and caused water damage and mold to grow in our crawlspace below the kitchen. Andrew came to survey the damage and what it could take to replace the flooring. After determining the cost, he worked with my insurance company to make sure it was all taken care of. He worked around my schedule and performed most of the work himself. His time estimates were pretty close, considering we found some extra issues later on. We were able to replace the kitchen tiles with the same hardwood type in the rest of my house, and he was able to keep it within budget (huge bonus). Overall, Andrew is very professional, friendly, and will work with you to get the job done on your terms. I definitely recommend his services. read more

We called Andrew Foray of Water Pro when our water heater sprang a leak which flooded the basement apartment in our house. A couple of years ago we had the thrust pump in the basement fail. Water Pro fixed that situation too and there was no question which water remediation company we would call. Mr. Foray arrived at our home before the plumber had even started replacing the water heater and he immediately started removing carpets and moving furniture to dry areas. He wrote a thorough estimate for damage repairs and coordinated with our property insurance claims adjuster. We recommend Water Pro without hesitation. read more

My experience with Andy & WaterPro was amazing. Honest, reasonable solutions for homeowner issues. He shows up when he says he will and communicates consistently. When I was a brand new home owner, He remediated a sewer issue for me that was created by the previous tenant. He walked me through the process with knowledge and compassion. Transparency and trustworthiness are everything for a single woman homeowner. I called him immediately when my roof started leaking three years later! He gave me an easy, cheap DIY solution for the interior damage that saved me hundreds. Call him! read more

I had a great experience with Water Pro and would highly recommend them. Andy and Chris were both wonderful. Andy cares about his customers and works hard to ensure that you are happy with the job. They are able to do both the water mitigation and repair work. They're honest and don't try to sell you more than you need. Andy clearly explained what work needed to be done without using jargon so that I could understand. Hopefully, you'll never need them, but when that emergency happens, Water Pro is the company to call! read more

We discovered water coming from the ceiling of our finished basement. It was a sunday night, and Andrew's response time was fantastic. He was in quickly, helped diagnose the root of the problem, and made a painful experience as painless as possible. After addressing the immediate water issue, he quickly hooked me up with all the sub-contractors i needed to get my room back to its initial condition.... and his charges were MUCH less than i expected (particularly for an after-hours service call). read more

Water Pro was excellent. They came to our house very quickly after we had a flood in our basement. They wasted NO time getting everything dried and repaired, and now our basement looks even better than it did before. Andy was great to work with. All of the professional courtesy you would expect, along with the kindness and friendliness of a local business. I couldn't be happier with out experience with Water Pro. I highly recommend! read more

We had a leak in one of our restaurants, called Andy around 4 pm and he came out 10 minutes later, awesome response time! We thought it was a major issue and after he checked out the area he found the problem and we were able to fix it right away ourselves . We are very satisfied with the service. On top of that he made two follow up calls to make sure everything was right. Great company, thank you Andy, read more

Trustworthy people as caring as Andy are tough to find. He took way more than the requisite time explaining to me the situation and my options after doing a thorough inspection. No sales pressure or up-sell attempted, but he gained my trust quickly and I didn't even bother getting a second quote/opinion. read more

I highly recommend Water Pro as they were professional, friendly, and did a thorough job. They were very understanding in a high stress situation. They made the process very smooth and took away a lot of the stress! I was very pleased with the whole experience! read more

Great company! I have used them twice for water damage and repair! Excellent work and professionalism. Andy is awesome and a licensed contractor! House and business is as good as new! read more

Excellent service given by Water Pro! I strongly recommend putting Water Pro's number in as a contact if you should run into problems that deal with flood, mold, and sewage. read more