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    Village Physicians

    4.0 (4 reviews)
    Closed • 8:30 am - 5:30 pm

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    2 years ago

    Very poor communication ability. Will not respond text, voice mails, emails or faxes.

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    6 years ago

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    5 years ago

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    8 years ago

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    William Manuel, MD

    William Manuel, MD

    4.9(40 reviews)
    6.7 mi•The Heights

    Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

    Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

    Digestive and Liver Specialists - All that great food has led me here

    Digestive and Liver Specialists

    3.9(19 reviews)
    1.8 mi•Memorial

    I have been using this practice and Dr Nguyen for a number of years. She has done both of my…read morecolonoscopies. I have had polyps so I go every 5 years. I made an appointment in June or July in preparation for another colonoscopy this year. The earliest date available was the end of August. Less than 48 hours before my appointment I received a phone call from someone that said they were having trouble verifying my insurance. My insurance hasn't changed. However, she then told me that the practice no longer accepts Medicare. I don't know if it was my Medicare plan or all Medicare plans. She didn't offer any further explanation, just told me that I couldn't see the doctor. I asked about paying out of pocket, and she just said, 'No'. The doctor is great! I know she's been with this practice for a long time. In my case they had all of my insurance information since the last colonoscopy, nothing had changed. I received no less than five robocalls informing me that I was due for a colon screening this year. If they were no longer accepting my insurance plan, I should not have been able to even schedule an appointment. The only contact I should have received was an alert informing me that my insurance was no longer being accepted by the practice. Now I'm left to 'shop' for a gastro-doc. Not happy.

    It's hard to find a good doctor. I had Dr. Khandawalla. While he's better than Dr. Thompson in…read morebedside manner, he's not great in it. He is unashamedly money hungry, wanting to do a colonoscopy every year. I mentioned that I was still taking indigo for my UC when we were already out in the hallway. He laughed at me and asked the doctor who was standing next to him if he ever heard about it. It's the best medication I've used so far and I don't even have to go through other people to get it. I had a great gastroenterologist not long before him, unfortunately for me he retired. After one of my colonoscopies, they sent a bill for $800 for labs for the polyps. After a million calls to them, one of the staff talked about it on the phone with me and said that next time, I need to tell them at the clinic to only use providers that are covered by my insurance. Be ready for 3 bills in addition to the $1000 that you have to pay upfront for each colonoscopy. I switched to a doctor who does their colonoscopies at Memorial Endoscopy Center. The total for everything ended up being like $1500 with them. With Khandawalla, I had to pay $2200. I did see Dr. Thompson first but only went to him once because he was rude and not at all delicate about my prognosis. That was hands down the worst bedside manner I've ever received. But Khandawalla was pretty rude and annoying too. The front desk staff care more about the socializing they are doing with each other than about talking to patients. They are stiff necked while interacting with patients.

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    Village Physicians - internalmed - Updated October 2026

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