Extremely Disappointed and Concerned
I had a deeply troubling experience with Village Cleaners in Clovelly off New Hampshire Road. My daughter visited today to help me drop off clothes for dry cleaning. She politely asked for pricing and was met with vague responses from the owner, who said prices for women's dress suits "depend on how she feels," the material, or whether she was "in the mood to work." Despite my daughter stating she was happy to pay, the owner still refused service or to provide a clear price.
Concerned, I stopped by myself after work. The owner again would not commit to a clear price, saying she "might have to do too much work" and arbitrarily quoted $20 or more per suit. When I asked if her prices change based on who walks in, what car they drive, or what their skin color is, she offered no reassurance.
As a local resident, I'm extremely disappointed to see this kind of inconsistent and discriminatory behavior from a small business meant to serve the community. Everyone deserves fair treatment--regardless of appearance. I urge others to consider this when deciding whether to support this establishment. read more