Friendly staff and great machines. Electrolux dryers! The place was very clean and well organized.read more

Theresa the technician on Thursdays is awesome. She's extremely helpful and will come from behind…read morethe desk to assist you when asked a question. She freely comes over to demonstrate what you need to do. Last Thursday a very elderly couple came in; they were easily in their late 80's early 90's. They didn't know how to get a laundry card so she helped them. Then they didn't know how to start the washing machine. She patiently assisted them. It was endearing. I will ONLY go on Thursday or Sunday because I know I am guaranteed OUTSTANDING SERVICE. Thank you Theresa. You are a blessing!

Always there to help and always ready for business. Good hours. Usually clean. Parking available…read moreexcept for weekends that are very busy.

Excellent service and work. Did three queen-size quilts for me, not duvets, but stitched cotton…read morequilts. Picked up and delivered exactly on agreed time. Quilts beautifully folded and wrapped in plastic and well washed according to instructions. Very satisfied and will easily use again. Highly recommended!

Bad costumer service I go to the laundry with my sister and she use the restroom and they yelling…read moreat the door they know somebody was using the restroom and the said if she was sleeping in the restroom and she was like 5 minutes in the restroom.... The laundry it's good but the lady's are disrespectful....

Clean, bright, lots of available machines. Ample parking. Also the washer was super fast - finished…read morethe load in half an hour.

Well, it's a laundromat so there aren't a lot of things to worry about other than the big three:…read more 1. The place was clean and well lit. 2. It was roomy with plenty of machines. 3. The washers and dryers worked well without issue, The only issues I had were that there was no sink for rinsing soup bottles and the like and it could have used a few more folding tables. That said, I would return when in the area again.

American Mega Laundromat has been a life and sanity saver for me…read more I've been using American Mega Laundromat for years, and they've consistently provided excellent service. Since becoming a single mom, their pickup and fold service has become an absolute game changer for me. I work full-time and juggle my toddler's busy schedule, so finding time for laundry can be tough -- but they make it effortless... not to mention my laundry feels clean! I've used Rinse but American Mega is way better. The staff is always kind, professional, and reliable. A special shoutout to Tony, the delivery driver -- he's incredibly courteous and always goes the extra mile. It's rare to find a business that treats customers like family, but American Mega Laundromat truly does. If you're looking for a trustworthy, convenient laundry service with amazing people behind it, I can't recommend them enough!

I have been using American Mega Laundry services for maybe a decade? I have a disability that…read moremakes keeping up with the laundry and life difficult. Jackie, Irene, and Lupita have kept track of all my clothes (and my kids' clothes), folded them with care, and returned them so quickly for years! I never have to worry about losing something. When the clothes come back I feel like I have a new lease on life. Mr. Tony picks up and delivers promptly and with kindness. I feel like he's become an extended family member, because he makes my life work!

Even though I now have a functioning washing machine at home, it has a small capacity so I have to…read morego elsewhere to wash some things. Recently the employees at Twinbrook Laundromat helped me when I was struggling with two large and VERY grubby dog beds. I appreciate the good customer service!

I came here when our washing machine needed repair. I was very impressed by the cleanliness of the…read morefacility, as well as the professionalism and efficiency of the ladies working there. One of the women kindly helped me through each step of getting a laundry card, selecting the right sized machines, and using the machines. Even on a weekend, I was able to use a small and medium machine next to each other, and the loads only took about 30 minutes each. I will definitely be back if my own washing machine is not able to handle the laundry I need done!

Surprisingly not busy on a Sunday morning. Maybe most of the predominately Hispanic customers are…read morestill at church. Washer rates have gone up by a quarter. I probably could have fit my load in the mid-sized wager for $4.25, but for just $1.25 more my clothes have room to twist and turn. Wash and fold service is now $1.15/lb, which really isn't too bad considering the time it saves you. Other places are sill $1.00/lb though. WiFi is free and you don't have to ask for their password.

(Curtis has more than a few words to say about this laundromat so I'll let him review it.)…read more So after working all day Saturday, Jade had a great idea. Let's take our laundry to a wash and fold service. I, being quite tired (and equally lazy), agreed. We took it to Spring Family Laundromat, located on 16th Street in Silver Spring. My first impressions of the place were not so good. I thought the place was kind of dirty, as many laundromats seem to be (ironically enough, considering they provide cleaning services). I also noted how much more expensive the machines are than other laundromats in the area. The drop off seemed simple enough, put your clothes on the scale, fill out a ticket, and pay. Reluctantly, Jade handed over $30 for 30 lbs. of clothes to the woman who annoyingly remained on her mobile phone the entire time and didn't bother to exclude the weight of our laundry baskets. Things got interesting the next day when we came back to pick up the clothes. The same woman that was working the night before was still there talking on the phone. I did not have my ticket, so she had to look me up in her book, which she put John (my birth name) instead of my last name. Now I am not going to even try to guess how many Johns live in the DC-Silver Spring area, but I would bet my life there are more than a few. She confirmed that my laundry weighed 30 lbs. and then gave me the bags. She then asked for the $30... I had to explain to her that Jade had paid her the night before. She seemed mystified. I just picked up my clothes and walked out, vouching never to return. To her credit, the laundry is neatly folded, better than I could say if I had done it myself. The morals of the story: (1) First impressions sometimes are correct; Trust your gut. (2) Get a receipt, especially when paying in cash. (3) Keep accurate records, and remember to keep them available for when you need them. (4) Hang up the mobile once in awhile, especially when doing business. (5) If you want something done right (and cheap), do it yourself.

Amazingly Laundry efficiency, Great Customer Service. Clean multiple different option to meet all…read moreneeds. Truly one of the best laundry Matt's I have been in a while

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.