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    Jackson Keith A MD - Laryngoscopy and nasal endoscopy scope

    Jackson Keith A MD

    2.7(24 reviews)
    2.6 mi

    Talk about an accommodating specialist who had a heart of kindness regarding my health situation…read more His staff is kind and compassionate. Office pristine and Dr. Jackson is a kind and humble Doctor / Specialist who listened to my problem, made it possible for me to have my biopsies that had to be done. Thank you bunches #TheSecretLifeofHiddenDisabilities Kimberly Ryan

    Dr Jackson really helped me with an ongoing, distressing problem with my ears…read more After swimming in the ocean after a storm, I had pain, drainage, itching, ringing and hearing loss in my both my ears for six months. I was very uncomfortable and concerned. I had been to see two different physician assistants previously who both misdiagnosed me. One gave me antibiotics three times and the other told me both my eardrums were ruptured. When I finally got a referral to Dr Jackson, I was quite anxious and uncomfortable. He immediately reassured me that he would be able to help me. He listened to my story and he was very calm and unhurried. My experience with his office was also very good. I was given an apt within one week of contacting his office. The office staff was friendly and professional. I didn't have to wait very long in the waiting room either. One of the doctors in the office did a complete hearing test and then Dr Jackson examined my ears. He took cultures, suctioned out the debris, and put medication in my ears. I IMMEDIATELY felt relief. The office called me quickly with the results of my culture. In two weeks and two separate anti-fungal medications my ears improved and recovered. In the end my diagnosis was simply swimmers ear. Im back in the ocean again and very grateful to Dr. Jackson for it. I highly recommend Dr. Keith Jackson and his office. I had a GREAT experience there.

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    Perry T Mansfield, MD

    Perry T Mansfield, MD

    4.1(16 reviews)
    3.7 mi

    Top ratings for Dr Mansfield and his PA Annette. I had a challenging case yet Dr. Mansfield took…read moreexcellent care of me. I never felt rushed and had plenty of time for a full understanding of what surgery would entail.

    I've heard wonderful things about Dr Mansfields skills as an ENT surgeon. But I have given up on…read moretrying to receive his services because of his horrible, horrible incompetent & unreachable staff. My experience began in Feb. After my first initial appointment which I somehow received after several attempts of contact ... including emailing Eric to finally get a returned call. I made it very, very clear to the technician diagnosing my sinuses - I could not do a sinus surgery until after June. They said fine, but I should do a (very expensive) CT scan and a sleep study in the mean time. I did the CT scan, foolishly. Afterward, I received many calls from Vicki in surgery who apparently was not informed of this fact regarding my timeline. I explained this to her-so I thought and said we would talk in June. ... Both the CT and sleep study required insurance approval. The CT after much of my own policing of the staff was eventually approved ... 50% coverage because it was out of network... (which I did not find out until later.) However, the task of the sleep study approval went off to some unnamed nurse which the staff-themselves said they could not reach. ... (The staff never got back to me about this mystery nurse ... and while I waited, I ended up simply getting a sleep study done at Scripps. ...) (I never told Mansfield's staff about this; namely because they haven't reached out to update me on their progress on their end. ... ever. It was always me trying to reach them.) But by all this time, I'd already racked up a $1,000 bill. And July came around... after weeks of trying to reach Vicki in surgery, I finally received a returned call ... she seemed chastened by my persistence... and she informed me my CT scan on my sinuses had to "redone" because it was too old now in order to do the surgery. ... She said she would look into insurance approval of a second CT. This was in July and I have not heard back. Today before writing this review I decided to try one final effort; calling all three of Mansfield's appointment lines ~4pm on a weekday- (general appointments, scans, and surgery). No one picked up ... as per usual. ... Awful, awful service. And scammed out of $1,000 ...

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    Vik Udani, MD - spinesurgeons - Updated August 2026

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