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    Andrew Sapthavee, MD

    4.8 (24 reviews)

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    Ask the Community - Andrew Sapthavee, MD

    Review Highlights - Andrew Sapthavee, MD

    “I also want to give a special shoutout to his scheduler, Ben, who was incredibly thorough in preparing me for surgery.”

    Mentioned in 3 reviews

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    UC San Diego Health - Perlman Medical Offices, La Jolla

    UC San Diego Health - Perlman Medical Offices, La Jolla

    2.9(50 reviews)
    1.8 mi

    I was recommended to Dr. Bobby Korn by my doctor @ SCRIPPS GREEN…read moreHOSPITAL IN Torrey Pines. 2 years ago I had eye surgery upper.and lower eyelids by Dr,--- @. Scripps.Torrey Pines as my vision was being affected by the top and bottom eyelids which were blocking my field of vision. I had surgery on 11/21/17. After the swelling went down I and others noticed that my eyes looked the same as pre-surgery. I had an appointment with another Dr. @ SCRIPPS Torrey Pines to check for cataracts a few months ago. He informed me that the cataracts were not ready for removal. He did tell me that my upper eyelids were drooping and recommended that I should go back to the surgeon who did the surgery. I said that there was no way I would go back to him he then recommended Dr. Bobby Korn, an Ocular facial plastic surgeon but he as at UCSD IN LA JOLLA. I saw Dr. Korn in July of 2019 and got a surgery date of 10/15/15/19. That was last week. I had the surgery with no complications and was driving the following day. I saw Dr. Korn for post-op visit and everything looked great. There are no bruise marks as he cut away the excess skin on the outside of the eyelids. They are gradually fading into the fold of the eyelids and will eventually fade. I thank Dr. Korn and his excellent staff for the wonderful job they did and I highly recommend him for anyone needing that type of surgery.

    After waiting more than two months for an appointment with Dr. Heather Gochnauer, I was refused…read morecare because I arrived 15 minutes late due to a misunderstanding about the appointment time. The receptionist confirmed that Dr. Gochnauer was still available and communicating through the office chat when she declined to see me. I specifically asked the receptionist whether refusing to see me was intended as a punishment for being late, and she answered, "Yes." The receptionist also confirmed that I was the last appointment of the day and that there were no other patients scheduled afterward. I was told I now have to wait until November 24 to be seen, creating roughly a four-month delay for what should be a brief skin-cancer screening. I find it deeply concerning that a patient would be denied care under these circumstances when the provider was available, no one else was waiting, and the screening itself would have taken only a few minutes. I believe this treatment may have been influenced by discrimination based on my ethnicity, and I intend to file a formal complaint. This is not the first time I have experienced discriminatory treatment at UC San Diego. In a prior situation, a UCSD physician deliberately gave me inaccurate information that my insurance was not accepted in La Jolla. My concern is that complaints are often dismissed without a meaningful investigation, including with statements such as, "There is no evidence that the doctor made these statements." Patients deserve timely care, professionalism, reasonable discretion, and a meaningful process for addressing serious concerns.

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    UC San Diego Health - Perlman Medical Offices, La Jolla
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    Andrew Sapthavee, MD - earnosethroat - Updated October 2026

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