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    Andrew Sapthavee, MD

    4.8 (24 reviews)

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    Ask the Community - Andrew Sapthavee, MD

    Review Highlights - Andrew Sapthavee, MD

    I also want to give a special shoutout to his scheduler, Ben, who was incredibly thorough in preparing me for surgery.

    Mentioned in 3 reviews

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    California Head & Neck Specialists - Stairway to an appointment

    California Head & Neck Specialists

    3.0(71 reviews)
    2.5 miSorrento Valley

    I recently had Mohs surgery on my nose followed by a flap repair, and I couldn't be more grateful…read morefor the care I received. From start to finish, Dr. Mehta was meticulous, kind, and incredibly efficient. Dr. Mehta explained in clear, simple terms which made a stressful situation feel more manageable. What stood out most was the attention to detail. You can tell Dr. Mehta truly cares about both the medical outcome and the cosmetic result. I am extremely happy with how everything turned out and would absolutely recommend this practice to anyone needing Mohs surgery, facial reconstruction or cosmetic surgery. Thank you for such excellent care.

    THE WORST QUALITY SERVICE I HAVE EVER EXPERIENCED - DON'T GO HERE…read more.. I have been a patient of Dr. Mehta's since 2014. I have been happy with Dr. Mehta himself but, his office staff are extremely unhelpful. Particularly the "office manager" Claire, who has been consistently condescending, rude and patronizing. The office staff did not submit a request for a new authorization to my insurance as they have always done for 12 years and then billed my insurance without an authorization. My insurance denied the claim and the office could not tell me why the claim was not paid. They just kept cancelling my appointments for "non-payment" the day before. Claire says I have to wait perhaps another 120 days for their insurance appeal before they will see me, or I can pay the $7k charge myself. Even though I secured a new approved authorization, Dr. Mehta's office manager won't schedule me. Claire was rude, and patronizing and accused me of lying when I said that their office let my authorization lapse and claimed that their person would never do that - well... it happened and the records are clear. Additionally, it is impossible to get ahold of anyone on the phone. I left 7 voicemails for Dr. Mehta's medical assistant over the course of 3 weeks. Both with their own front desk and the answering service. No call back until Claire called me again to cancel my appointment for the 3rd time and be rude. After 12 years of consistent treatment from Dr. Mehta and my insurance ALWAYS paying when there was an authorization, I am discontinuing my relationship with this practice. I am almost 3 months late getting the care I need for my extreme migraines but, that doesn't matter to their office. I requested my full medical record and Claire claimed she would send me the "link" to request the records and over week later still has not sent the records. Just another example of poor service from this office. Do yourself a favor and go somewhere else because dealing with Clair and the non-existent customer service are not worth it.

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    California Head & Neck Specialists - View from waiting area

    View from waiting area

    California Head & Neck Specialists - Opposite building

    Opposite building

    California Head & Neck Specialists - Dr. Audrey Calzada is a board-certified Otolaryngologist and Head & Neck Surgeon who specializes in hearing disorders, chronic ear disease

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    Dr. Audrey Calzada is a board-certified Otolaryngologist and Head & Neck Surgeon who specializes in hearing disorders, chronic ear disease

    UC San Diego Health - Perlman Medical Offices, La Jolla

    UC San Diego Health - Perlman Medical Offices, La Jolla

    2.9(50 reviews)
    1.8 mi

    Please be very careful with these doctors. Especially Dr.Yan and Dr. Deconde. They do quick exams…read moreand bill insurance for things not done during visit. Check doctors notes after visit and you will see many errors. Example doc notes said numbing and endoscophy was done. It wasn't and they billed insurance for this. Notes said septum midline. It is not and never checked. Ct Scan done through another provider showed it was bent in 2 places. Do not trust these doctors with your health. They do quick exams with many mistakes and have absolutely no bedside manner.

    Got ordered PT from my physician and was offered here. I wasn't excited (had never been to PT…read morebefore, but obviously others find it useful) so I asked about price. I was quoted $40 and ONLY $40. Sounds low, but insurance is a confounding business so I just kept asking. Everyone said Insurance covers everything else. Just $40 for me. I called the UCSD Health Billing Estimators and confirmed: $40 is all I would ever have to pay. They called my insureance. More confirmation. I asked the receptionist and she said its only $40. Repeatedly. I bet if I walked in or called today they would give the same ridiculous erroneous information with a straight face. I went to the consult which was fine --- I'm always ready to pay for some expertise and to know what's up. As I suspected, it was expensive, but OK -it's a lot of activity. Still nothing like what they suggested it would cost, but whatever. Then the return visit, however, was not even worth the $40. A few stretches in half an hour and a template printout of some stretches to do at home. I could have gotten this from the internet and not wasted a morning with traffic and terrible valet parkers (so slow and unhappy and incompetent ... what an unnecessary line) and a half hour of stretching. It was assumed by the staff that I would return, and I hoped it would be better, so I tried once more. It was just more uselessness. Barely worth $40, but definitely not the hundreds I somehow ended up being charged (plus $500+ for the initial visit). Either their estimators asked Anthem Insurance the WRONG questions or Anthem gave the WRONG answer. Either way, as you can see from the pics, I was charged an order of magnitude more than I was assured I would be charged. I'm obviously the only one who did nothing wrong yet these two parties can't settle on how to get accurate info to an incoming patient. The patient then suffers. The parade of customer service people I worked with then pointed fingers at Anthem Insurance, who in turn pointed fingers back at UCSD. I submitted an appeal to Insurance which (duh) was rejected and went back to UCSD who must have felt sorry for me because Ana just wrote off 20% like someone should have at the beginning. She is the reason for 2 not 1 star. Conclusions: the PT is way overpriced (I hope it works for some, It was pretty useless to me) and 2) one of the estimators literally said they NEVER saw such a huge variance between estimate and actual - lucky me to get the least competent employee at the outset of this debacle - so make sure you REALLY need this for your health otherwise just go to someplace with honest upfront pricing.

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    UC San Diego Health - Perlman Medical Offices, La Jolla
    UC San Diego Health - Perlman Medical Offices, La Jolla - Perlman Medical Offices Suite 2A

    Perlman Medical Offices Suite 2A

    UC San Diego Health - Perlman Medical Offices, La Jolla - Perlman Medical Offices Entrance

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    Perlman Medical Offices Entrance

    Mahmood Mahdavi, MD - Mahmood Mahdavi, MD Practice Specialty: Otolaryngology CERTIFICATIONS American Board of Otolaryngology

    Mahmood Mahdavi, MD

    3.0(27 reviews)
    1.4 mi

    I am surprised by all of the negative reviews. Dr. Mahdavi has been my ENT for many years. Often, I…read moredon't need to go. But he has excellent equipment and makes procedures very easy. I had a cauterization of a ruptured vessel and it did not hurt at all (more afterwards as the numbing wore off and I felt the burn). Usually I do not have to return for a follow up and the problem is solved after the first visit. Hoping I don't have to return now - and won't have to go again for a few years. If people are surprised he is limiting taking new patients, it may be because he's nearing retirement and doesn't want to be working 40 hours. But I'm so happy he has not retired yet. He's an extremely nice man, a great doctor and a very proud father (he has copies of his daughter's books in exam rooms to read). I hope he will still be working the next time I have a problem!

    Leaving this review because I genuinely had a great experience with Dr. Mahdavi and his staff. From…read moremy first appointment to my post opt he has been understanding & did well explaining everything while not pressuring me into anything. I got my deviated septum corrected and had turbinate reduction done by him as well. Everything before, during the procedure and after has gone great. His nurses are friendly and also great at explaining things. They we very supportive after surgery as well by answering any extra questions I had after my post opt. Highly recommend!! *yes they do charge $75 per visit but that is told to you beforehand. To me it was just an expected co pay

    Andrew Sapthavee, MD - earnosethroat - Updated July 2026

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