Very nice staff. Clean office. Dr. Chang listened to all my needs and did a great exam. Great…read morepersonality. I highly recommend her.

Dr Chang and her staff are VERY friendly and thorough. They made me feel comfortable.read more

Jennifer is wonderful! I have set appointments every 6 month…read more the entire staff is polite, friendly and efficient!

Dr Arnell is amazing. He realized and honed in on true issue fast and quick- when others failed to…read moreeven grasp what was occurring. I advocated for myself that things were not being addressed appropriately and was met with refusal- yet Dr Arnell was the only one that saw my issue right away, booked my surgery immediately and came in on his time off to just to help me immediately. This literally saved my life. I'm not kidding when I say- I would have died had it not been for Dr Arnell. He did not listen to the others in knowing he was right without hesitation thankfully. His knowledge far surpassed others and he wasn't swayed. Immediate after surgery was my first time without immense pain in weeks! He actually followed up and made time within his lunch break just to see me as a hospital follow up. I can't thank this doctor enough for his caring to do what is right for anyone. He's my hero!

I recently had Mohs surgery on my nose followed by a flap repair, and I couldn't be more grateful…read morefor the care I received. From start to finish, Dr. Mehta was meticulous, kind, and incredibly efficient. Dr. Mehta explained in clear, simple terms which made a stressful situation feel more manageable. What stood out most was the attention to detail. You can tell Dr. Mehta truly cares about both the medical outcome and the cosmetic result. I am extremely happy with how everything turned out and would absolutely recommend this practice to anyone needing Mohs surgery, facial reconstruction or cosmetic surgery. Thank you for such excellent care.

Dr. Thomas Alexander is exactly the person I needed to see about a complex and sudden hearing loss…read more I appreciated not only his exceptional skills, but also his direct and clear communication. There are some nasty comments about him on this website, but I would stand in a long line for the privilege of seeing him if I ever needed such care in the future. First rate in every way... Thank you, Dr. Alexander! D.T.

Dr Sapthavee operated on my deviated septum and I am breathing better than I can remember. Dr…read moreSapthavee and his staff were great from my first visit to my last post op appointment. I have had over 10 general surgeries and this procedure was the easiest for me. No surprises and no complications.

I am so happy I saw Dr. Sapthavee. I have had sinus…read moreproblems for years. I didn't want another tub in my ear. I wanted the problem solved. Dr. Sapthavee reviews my CT scan and noted 3 issues. I was surprized when he told me surgery was an option. He was so right!!! Issues:chronic maxillary sinusitis, deviated nasal septum and maxillary sinus mass. My sinus issues effected my hearing and gums above my teeth. I decided to have the surgery. My hearing has improved and my gums above my teeth are feeling better. The complete recovery time takes a while but is so worth it. The office experience was good. Ben made my appointments and answers any questions I asked. Dr. Sapthavee also anwsered one of my questions on My Scripps.

Please be very careful with these doctors. Especially Dr.Yan and Dr. Deconde. They do quick exams…read moreand bill insurance for things not done during visit. Check doctors notes after visit and you will see many errors. Example doc notes said numbing and endoscophy was done. It wasn't and they billed insurance for this. Notes said septum midline. It is not and never checked. Ct Scan done through another provider showed it was bent in 2 places. Do not trust these doctors with your health. They do quick exams with many mistakes and have absolutely no bedside manner.

Got ordered PT from my physician and was offered here. I wasn't excited (had never been to PT…read morebefore, but obviously others find it useful) so I asked about price. I was quoted $40 and ONLY $40. Sounds low, but insurance is a confounding business so I just kept asking. Everyone said Insurance covers everything else. Just $40 for me. I called the UCSD Health Billing Estimators and confirmed: $40 is all I would ever have to pay. They called my insureance. More confirmation. I asked the receptionist and she said its only $40. Repeatedly. I bet if I walked in or called today they would give the same ridiculous erroneous information with a straight face. I went to the consult which was fine --- I'm always ready to pay for some expertise and to know what's up. As I suspected, it was expensive, but OK -it's a lot of activity. Still nothing like what they suggested it would cost, but whatever. Then the return visit, however, was not even worth the $40. A few stretches in half an hour and a template printout of some stretches to do at home. I could have gotten this from the internet and not wasted a morning with traffic and terrible valet parkers (so slow and unhappy and incompetent ... what an unnecessary line) and a half hour of stretching. It was assumed by the staff that I would return, and I hoped it would be better, so I tried once more. It was just more uselessness. Barely worth $40, but definitely not the hundreds I somehow ended up being charged (plus $500+ for the initial visit). Either their estimators asked Anthem Insurance the WRONG questions or Anthem gave the WRONG answer. Either way, as you can see from the pics, I was charged an order of magnitude more than I was assured I would be charged. I'm obviously the only one who did nothing wrong yet these two parties can't settle on how to get accurate info to an incoming patient. The patient then suffers. The parade of customer service people I worked with then pointed fingers at Anthem Insurance, who in turn pointed fingers back at UCSD. I submitted an appeal to Insurance which (duh) was rejected and went back to UCSD who must have felt sorry for me because Ana just wrote off 20% like someone should have at the beginning. She is the reason for 2 not 1 star. Conclusions: the PT is way overpriced (I hope it works for some, It was pretty useless to me) and 2) one of the estimators literally said they NEVER saw such a huge variance between estimate and actual - lucky me to get the least competent employee at the outset of this debacle - so make sure you REALLY need this for your health otherwise just go to someplace with honest upfront pricing.

I was referred to Dr. Reuther by my sleep doctor for an assessment for the inspire implant. Dr…read more Reuther explained everything to me in a clear way that made me feel comfortable and heard. She did my surgery, which went great, and ensured that I was educated about everything from start to finish. I appreciated her passion and professional demeanor and can not say enough about her communication skills. I am truly grateful that I had her as my doctor and can not recommend her enough.

An exceptional listener and communicator. I have been struggling with sinus issues for more than a…read moreyear and have been to another ENT with no clear diagnosis or relief. Dr. Reuther from the first appointment spent time looking at my medical history, asking in depth questions regarding the symptoms I was experiencing. She's a good listener, in addition to being realistic about steps that should be taken before finalizing treatment. I'm confident with her care the right decisions will be made to treat my sinus issues.

I am surprised by all of the negative reviews. Dr. Mahdavi has been my ENT for many years. Often, I…read moredon't need to go. But he has excellent equipment and makes procedures very easy. I had a cauterization of a ruptured vessel and it did not hurt at all (more afterwards as the numbing wore off and I felt the burn). Usually I do not have to return for a follow up and the problem is solved after the first visit. Hoping I don't have to return now - and won't have to go again for a few years. If people are surprised he is limiting taking new patients, it may be because he's nearing retirement and doesn't want to be working 40 hours. But I'm so happy he has not retired yet. He's an extremely nice man, a great doctor and a very proud father (he has copies of his daughter's books in exam rooms to read). I hope he will still be working the next time I have a problem!

Leaving this review because I genuinely had a great experience with Dr. Mahdavi and his staff. From…read moremy first appointment to my post opt he has been understanding & did well explaining everything while not pressuring me into anything. I got my deviated septum corrected and had turbinate reduction done by him as well. Everything before, during the procedure and after has gone great. His nurses are friendly and also great at explaining things. They we very supportive after surgery as well by answering any extra questions I had after my post opt. Highly recommend!! *yes they do charge $75 per visit but that is told to you beforehand. To me it was just an expected co pay

I had an accident at work which resulted in my nose getting damaged. I was referred to see Dr…read more Donaldson at Hillcrest ENT by my workers comp. Making appointments were a breeze, and the receptionists and nurses were all happy and polite. Dr. Donaldson was a caring, straight-forward doctor who completely fixed my nose with septorhinoplasty. I was riddled with anxiety and he put me at ease, answered all my questions and I felt comfortable in his care. I am providing pictures so you can see for yourself. Oh, and the procedure itself was a breeze too. In and out of the hospital and the recovery was speedy. My pain level never surpassed a 3 out of 10. 10/10 experience. I would recommend him to all my loved ones.

Had a stubborn ear infection that wasn't resolved after visiting an urgent care and another local…read moreENT specialist. Thankfully Hillcrest ENT had a cancellation and was able to get me in for care quickly. The appointment was with Dr Driskill but I was seen by Nurse Practitioner Amanda, who was amazing. She diagnosed the issue and clearly explained what was happening, why it was being so stubborn, lined out treatment, and gave me some great advice to reduce my surfers ear issue that she noticed. The ear is much better, feeling 100% better 24 hours later. I now have an ENT specialist in San Diego. Thank you Amanda!

Dr. Weeks is a notable physician who has treated conditions for the likes of musicians Travis…read moreBarker and Tom Delong;surfer Dane Reynolds and skateboarder Pierre-Luc Gagnon. If you Google Dr. Brian Weeks then click on the website info, you'll find an extensive list of his famous clients and services he provides. I Googled Dr. Brian Weeks in order to find a physician following a trip and fall. I slammed my nose into the sidewalk and after a few days I truly couldn't tell if my nose was broken or just really swollen. Luckily, after explaining my experience and timeline the office worked their magic bringing me in the following day. I did not see Dr. Weeks, and I apologize to the consummate professional who performed the Nasal Endoscopy. My examination was painless and she didn't flinch as I sneezed a couple of times. Notably, she caught the signs and removed the instrument before I went full sneeze-twice! Whew! The office is centrally located on Camino del Rio South very near Fairmount Drive exit off of I-8. Free parking lot.

When I first made an appt I was only allowed to First appt. Need to see the P.A. The Dr won't see…read moreyou. Next appt a year later, still having same issue, finally see Dr. let's do a CT scan to rule out, makes sense, or do you want me to poke a whole in your eardrum, what? Yeah let's rule out. Then of course P.A. Calls back to discuss CT scan, you have no infection, that's a good sign I say, I can write a prescription for steroids (which never happened) well he mentioned a procedure could I at least talk to him about that? I'll have them call you back for an appt. To schedule that, I assume to Dr to talk about it. They call and schedule me for a procedure instead. I don't know what we are doing, why we are doing it, what to expect after doing it. Am I going under, do I eat that day? Due to the lack of medical care in general from this office I'm just cancelling. Took five phone calls due to being on hold then I'll have the scheduling people call to cancel it, never called. My car get's better care at the car wash than I did here

Spent time explaining my hearing issue along with my Tinnitus problems…read more Excellent Staff

Dr. MacEwan is amazing! I've been suffering from sinus issues for 7 years, and they've always been…read moredismissed as allergies. I got a CT scan here and Dr. MacEwan explained the scan to me which was cool to see. My left maxillary sinus was fully opaque and needed surgery. I had never had surgery before, and was really worried and had tons of questions. Dr. MacEwan not only did amazing with the surgery (my recovery was way faster than I expected, I felt pretty much normal after 5 days), but was also very patient with all my questions and concerns! I'm also not a huge fan of having to rely on daily meds like nasal sprays, and she was understanding and willing to work with this. The staff at Rancho ENT are also very friendly and easy to work with! I highly recommend this clinic and Dr. MacEwan!