We hired Nate Ellis/Pinnacle Home Exteriors in early Spring 2023 to replace minimal siding and 9…read morewindows on our brick ranch home. The project had a 2 week time frame. Long story short, after 8 weeks of repeated delays, no shows, installation errors, excuses of employee shortages and material shortages, face to face meetings, text messages, and emails, the Site Manager (his uncle), announced the job was done. We met with Nate the following business day, walked through the errors with the siding and gutter work, the shoddy window installation and incomplete finish work. Nate agreed, thanked us for our patience and let us know that he would have a new team come to fix and complete the work. Nate/Pinnacle never returned. We attempted to communicate at the business address he advertises on 14th Ave, Lakewood, and the business is not there. After 16 weeks of waiting, we had to hire another company to uninstall then re-install the windows, and complete the project. We would NEVER recommend Nate Ellis or Pinnacle Home Exteriors for ANY JOB. This has been a homeowners nightmare! Our neighbors are still joking about "the guy living in our backyard, talking on his phone all day".

I was initially very impressed with Pinnacle, they came out gave me a reasonable estimate on the…read morereplacement of our gutters, soffit and fascia. I received follow up from Nate and Lakota. They were dry responsive and polite. Now that we've decided upon using Pinnacle and having left 4 voicemails and several emails I have not heard anything! They appear to have gone out of business or simply don't care.

We recently had our entire roof redone after a wind storm did a number on it. Scott was our main…read moreman and was such a pleasure to work with. The process was quick; we had a new roof 2.5 weeks after initially talking to Scott that first day. His guys had the whole project done in about 6-7 hours and they cleaned up every piece of evidence that they were even there and the roof looks fantastic. We absolutely recommend this company, Scott especially as the lead, and will be using them again for our future needs.

This review is long overdue so things may have changed. However, as I sit here in my partially…read moreuninsulated house, I can't help but recall the awful experience I had with this company. In brief, they outsourced the work to unqualified workers, failed at every step in the process and overlooked insulating portions of the house, which has resulted in temperature issues and increased energy costs for years. I highly recommend staying away from this company.

I called about a leak and Byron was here the next day. He surveyed the roof and told me it was in…read morepretty good shape but I would need to have the vents and other pipes resealed. Byron immediately went to get supplies and is taking care of the issue as I write this. Pricing was very fair and I highly recommend this company for their prompt and honest service!

Thanks for doing a wonderful job you guys are amazing and we got the job done fast but good quality…read moreif you need a roofer these are the guys and they are down to earth thanks again Kim eos

I've worked with many roofing contractors personally and professionally over the years, and Red…read moreDiamond Roofing and the team working with Project Manager, Mathew Wright, has provided some of the most professional, high quality work I've seen. They truly embody the values of integrity, responsibility and craftsmanship. Mathew and his oustanding team takes great pride in their work, and deserve the highest accolades. Mathew and his team has replaced the the roof on my primary residence in South Park Hill as well as that of a rental property we own in North Park Hill. Our historic property in South Park Hill included the primary house roof, as well as our 920 square foot carriage house roof. The North PH house is a historic single story bungalow. Despite the presence of older, prexisting damage to the roofing, Mathew was able to negotiate with our claims adjuster for a comprehensive and thorough roof repair for all three roofs. Mathew walked with the adjuster and showed him all the roof damage (both the old and new). He was able to skillfully bolster the argument for approval of total roof replacement, but he also advocated for other necessary upgrades, including new decking, a high quality synthetic underlayment, and importantly, the Class 4 Impact Resistant Shingles, at no additional cost. The main roof on the South PH property had complex framing with hips, valleys, and dormers, as well numerous penetrations, and multiple chimneys. These required exact and intricate cuts to align everything properly. The total roof tear-off and replacement exposed a number of hidden issues with framing, decking, and water damage. All existing issues were addressed and repaired with attention to current codes and skilled craftmanship. Mathew facilitated all the communications between the insurance company and ourselves, and coordinated the entire process to make the project both positive and seamless.

We called Red Diamond Roofing to replace our 25 year old roof and had a good experience. We already…read morehave business ties with RDR, so we're already familiar with their work and there is no doubt I'll refer them to friends and family after this experience. Brian managed the project from beginning to end with exceptional professionalism by being responsive to all our questions. Y, los trabajadores que realizaron el reemplazo del techo son profesionales en lo que hacen y merecen mucho crédito por su trabajo. Thanks/Gracias

*****DO NOT USE THIS COMPANY, THEY WILL TAKE YOUR MONEY AND RUN!!!!!!!…read moreWe were supposed to have ourroof replaced and they were going to set up our house painting. We gave them the insurance check, and they replaced the roof, and did a horrible job. We had leaking and they never responded to us after that and did not have our house painted. We tried to contact them many times and never received a response and had to pay out of pocket to have our house painted.

PLEASE, I beg you, do NOT trust them!!!! They put a roof on a house we were buying, and have cost…read moreme so much money with their ridiculously shoddy work and not doing anything like a decent company would have. They lied about the vents being replaced, and those vents are hail battered and leak everytime it rains. And the gutters...they not only double-flashed the gutters and put in hundreds of unnecessary nails to hide this fact, but they also put the sealant on TOP of the shingles, so now it is impossible to replace the gutters (which is absolutely necessary) without destroying a very young roof. This company will ruin your home!!! Please whatever you do, do not hire these people!!! You would be safer hiring a storm-chasing door-knocker, and those are the absolute lowest of the low in home roof repair.

Randy is the best contractor you will ever hire. We just built a 13,000 square foot house, so you…read morecan imagine how many contractors we have worked with. Randy is at the top of my list. He really is a diamond in the rough. He is very meticulous, and I never had to call him to complete the job. He stayed in touch with me every step of the way. It was very refreshing to meet someone with such reasonable pricing and expert skills. The finished product is outstanding! Every detail is perfect. Even the screws are spaced perfectly. His men are very conscientious, and they do a great job of cleaning up. I recommended him to my very picky neighbor across the street, who also hired him, and was also very impressed. Thanks Randy, you're the best out there!

Frailey replaced our flat rubber roof in 2017. It was a difficult job and one that not too many…read morecompany's were willing to bid. Frailey did a great job at a reasonable price. Fast forward to 2021 and we had a leak during a torrential downpour. We contacted Frailey and to our surprise, they asked to come out the next day to see the damage. It was determined that there was a flaw in an independent section of the roof over a window area. Rather than patch the area, Frailey recommended that the entire section be removed and replaced, which was done the following week. Additionally, they agreed to pay for the small area of drywall damage on the interior. Anybody can sell you a roof, but very few contractors stand by their work nearly 5 years later and go out of there way to make it right. Highly recommend Frailey Roofing!!

It is all subcontracted to others so that is what you have to deal with as the homeowner. You are…read moredependent on people you have not met nor spoke with. They come when they come. It appeared that my home was taken care of & I was pleased with the roof. However, I did have to report that it appears the gutter was not draining properly during any rain. I was told that someone would come over & look at it. I was told this a few times but no, the bill was paid, & it was not a priority or a concern about my gutter operating properly. Then E&M just stopped promising and no one ever came to check the gutter. I made it clear and I was home when someone was supposed to check it over, did not happen. They had the potential to receive 5 stars from me, but once paid, my concern about the gutter was never addressed. Maybe this report will get their attention as my calls never did. (Put a bucket out, put a hose out, can you be home?) I did all of these requests and no one came by.

E&M did a residential reroof on our house in Aurora and they were great! From working with our…read moreinsurance adjuster to the job to clean up, they were efficent and reasonably priced. I would go back to them every time!

Here is an update to my last review. I hired All Seasons to replace the roof for my other house in…read moreColorado. My experience with the second house was similar to the first house. Once again, they did an outstanding job! They met with my insurance agent several times on site to present the damage and its relationship to recent storms. They installed a high quality roof (I upgraded to the premium shingle and received a homeowners insurance rebate and annual discount) and completed the job on time as scheduled. I am really glad that my insurance company recommended them. I highly recommend them! Here is the review I submitted for the first house in Colorado (in case you have not read it): I don't write reviews often. However, All Seasons Exteriors did such outstanding work on my roof replacement that I decided to share my experience with others. Here are the key facts: 1. All Seasons was recommended by my insurance company for the replacement of my roof. 2. I requested quotes from 3 companies. Two companies concluded that insurance would not cover the repair. All Seasons Exteriors felt that there was a 70% chance that insurance would cover it and recommended that I submit a claim. 3. All Seasons met with the claims adjuster and climbed up on the roof to show them the damage and helped the insurance company to prepare the claim. Some time lapsed and a different claims adjuster was assigned. All Seasons met with the new adjuster and repeated the process of submitting a claim. The claim was approved by insurance. 4. All Seasons met with me at my home to ensure that the roof color would match the house. They also helped me to select a shingle upgrade that would reduce my future homeowners insurance premiums. 5. The only payment that was required from me was my insurance deductible (plus a shingle upgrade that I decided to purchase). All Seasons waited until I received proceeds from the insurance company before final billing. There was a small difference in the final bill versus the insurance payment, and All Seasons absorbed this cost. 6. The resulting roof looks great and has an outstanding warranty! All Seasons has a great reputation for quality work with my insurance company (State Farm) and online. Evan and Jan were really great to work with. They explained everything along the way. I highly recommend All Seasons for roof replacement.

Jan and team were awesome. Clear details were provided at every step of the process - from…read moreinsurance claim to when the crew would be at the house to install. Transparency was provided on all steps, which with many vendors, is opaque at best. Jan and his team provided solid work and I would recommend them to anyone who is looking for roofing work