Excellent service!!! Su español es muy bueno y de mucha ayuda…read more Los recomiendo ampliamente!

My daughter just started wearing contact lenses last week and needed immediate care. I tried…read morereaching our primary eye doctor, but the earliest available appointment was at 12 p.m. We couldn't wait that long... I then contacted Neighborhood Vision Center around 6:30 a.m., and they responded immediately to my text. She was able to see Dr. Kent Kneip at 7 a.m. Dr. Kent Kneip and the receptionist were incredibly helpful and kind. He examined her eye very carefully and explained everything thoroughly. He truly took great care of my daughter. We need more doctor like Dr.Kent in America. They genuinely saved my day--I was very worried about her eye last night since we are new to contact lenses. We will definitely be switching our primary eye care to this office for future contacts and glasses. I highly recommend this place to everyone. Thank you again so much Dr.Kent. https://www.neighborhoodvisioncenter.com/our-eye-doctors/

My husband and I went for our annual eye exams at this location…read more All of the staff was kind, courteous and professional. Our exams are always thorough and done well. The girls at the glasses desks are very helpful, especially Jess, who took great care of us today! We will pass along our great experience to our friends

Posting this on Yelp so it cant get deleted or burried on Google. I TOLD THE GIRL ON THE PHONE THAT…read moreMY MOMS MAIN COMPLAINT WAS FLOATERS AND WANTING TO GET THOSE CHECKED. YET YALL SCHEDULED HER FOR WHATEVER YOU WANTED. ALSO, Just got the insurance EOB in the mail. Yall charged them for Eye AND MEDICAL EXAM. Yet we couldnt discuss the floaters or some of the other findings? Yeah right!!!! Seems like the doctor was just in a rush/bad mood. You should talk to Dr Pilcher about her bedside manner. Im not the only one who's complaining in these reviews about her rudeness and wanting to rush. If she doesnt like her job she should find a new one. If she is in such a rush she shouldve taken the day off. Knocked off another star. NEVER coming back. Im gonna make sure people know to steer clear of this place. Rude Dr and dishonest billing. Dr Pilcher is kind of rude not going to lie. First when she came in, she said Its Chaos out there. Didnt introduce herself. Not very personable. Seemed like she was in a major rush. Kept saying come on really loud when my elderly mom was trying to read the eye chart. When my mom would say she couldnt read it, her response was yes you can When I asked about the floaters in her eye (which was the main reason we came) She said thats medical you need to schedule a medical appointment to talk about that. I asked her some questions about the pictures of her eye which she did answer thoroughly. Then she rushed out of the room and told us to check out out front. Dont know if the doctor was having a bad day or what. Im not really sure if Im going to come back, she was pretty rude. Needs to be talked to about bedside manner. Sorry we were such a bother.

I have been going to Dr Jacqueline Wyman for 25+ years, as she has always been affiliated with Dr…read morePearson and Dr Akers. She provides excellent care in optometry and is top notch in her field. She cares so much about each of her patients and it shows as she prescribes very carefully both eye glasses and contact lenses with precise prescriptions. She monitors closely the health of her patients' eyes and makes sound recommendations as she educates us as well. The Staff are all professional and courteous and promptly update patients when lenses/glasses are ready for pickup. It is a well-run Eye Care Center, and a fun and upbeat environment! Thanks, Dr Wyman, for your life-long commitment to my personal eye care!!

Glasses are such a huge part of my personality, so I would like to extend my apologies for being an…read moreAries when I had made it to my appointment, lol. I was two years over due and lucky me - my vision improved (a little bit) but that means I could get new glasses! The staff was AMAZING. They were all amazingly friendly, fun, and do not waste your time. I absolutely adore Dr. Wyman, her personality is always warm and welcoming and she really makes you feel like she remembers you! When I had to choose my new friends, the associate was very helpful. I let them know I am looking for FUN FUNKY and COLORFUL. AND BOY, did they have some very cool frames. Great service, and I highly recommend!

I've been going to Val Vista Vision for years and wouldn't go anywhere else. Dr. Cooley takes time…read moreto explain everything and offers suggestions to keep your eyes healthy. They continually upgrade their equipment and the exam is very thorough. Great staff as well!

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

Very friendly people and great quality items. Employees are always willing to work with you…read more Everyone is very funny and this is the only eye doctor/glasses and contacts store I will go to.

Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

This place is awesome. It's personal and not like some chain in a target or whatever. I've been…read moregoing for years. Doc is super cool. I brought in a pair of glasses today that I bought in 2023. I fell asleep in them and they were all bent out of shape. I showed up at 530pm and just walked in. They had them adjusted and perfect in 20 minutes.

very good store. Staff are very friendly and professional and the best price with good quality. My…read moreonly place will consider getting a new glasses!

Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

The staff and the doctor were great. I cost compared their offering of glasses and decided to go…read moreelsewhere to save a lot of money, but the exam was great.

Neighborhood hidden gem that I wished we learned about years ago. The office staff is friendly. Dr…read more Blaine is great and provides answers that "make sense". They run pretty efficiently (from our family visits) and for my annual eye exam, I was done in about 30 mins. Dilation can still be done but with my busy schedule, I opt for the Optomap imaging and pay a bit more (~$25) as getting dilated & dealing with it all day is no longer doable. We needed to get some prescription sports sunglasses for the runner in the family. They carried a few of the Prescription Oakley of interest so it was good to go in and physically try them on (unlike online). To be clear, they were not cheap, but we reviewed all the options (tint color, reflection, etc...) and I have to admit, they look pretty sweet!!

Very friendly office staff. I enjoy seeing Dr Wine. He always puts me at ease, answers my question…read moreand very friendly.

I decided to try a new vision center. I won't be going back…read more They were friendly when I called and asked about pricing, scheduled my appointment. Today when I came in it was clear they had overbooked, I waited just over 30 minutes before going back. The optometrist was nice enough, but definitely didn't waste any time with small talk, which was fine. The exam took less than ten minutes in total. Then I go to check out, and find out that in addition to my insurance being billed, the cash portion I would have to pay was 30% more than what was quoted me. Oh, it's because I have contacts. Most people just want a glasses exam they tell me. That's why my cash portion was more expensive. It surely just slipped their mind to ask me if I wore contacts when I asked for the cost. I understand that I may not be the normal customer as I have had a cataract removed. But what if I didn't have some insurance? You think it's okay to not inform me and just charge me more for whatever you did to look at it? And in what other industry is it just okay to do the work and then expect the customer to willingly pay 30% more than the quoted price? To not talk this over with customers is unacceptable and feels not far from theft.