1. Video Mart

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    Los Angeles, CA

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    8 months ago

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    Next-Gen Games - Pokémon TCG

    Next-Gen Games

    4.3(120 reviews)
    3.0 mi•Mid-City
    •$$

    I visited the store on a Thursday afternoon and they already had people playing some games. The…read morestore has a very wide selection of books, cards, snacks, drinks, and tables to play on. I did not end up buying or playing anything but definitely spent time browsing. I would definitely come again and hopefully play one day. It has free parking and bathroom inside.

    I'n not entirely sure what this guys problem was that day, but boy did I have a poor experience on…read morethe phone with one of the guys that work here. I'm a private Pokémon card collector that has never ventured into the world of buy/sell/trade, so I decided I'd call a few shops in the area to see what they'd recommend, and this is exactly how this conversation went. Guy answers phone, i asked him if he had a minute to answer a couple questions i had. "i mean i have a few people I'm helping right now but yeah sure" I proceed to explain that i was looking for guidance or advice on how to offload my extensive Pokémon card collection as I'm moving out of the area, and i was wondering if they had a buyer or something of the sort that would sit down with me and run through it to see what they're willing to buy, etc. He responds, "oookay. Are you planning on paying someone for that?" Confused, i asked what he meant? "Basically what I'm getting at is no, we don't do that. I have a guy here that's really knowledgeable about that kinda stuff but i wouldn't wanna waste his time" I thanked him for his "candid" (read: completely rude) response and that i would look elsewhere. Needless to say I'll never step foot here again.

    Photos
    Next-Gen Games - Entrance to Next Gen Games!

    Entrance to Next Gen Games!

    Next-Gen Games - Picked up some cool cards for my Pikachu collection!

    Picked up some cool cards for my Pikachu collection!

    Next-Gen Games - Outside of business

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    Outside of business

    LA Video Games

    LA Video Games

    4.6(88 reviews)
    2.5 mi•Fairfax

    Good stuff sucks there were expensive owner takes Apple Pay and Zelle and I bought transformer…read moreauto bots for the ds Destroy all humans for the ps2 and halo 3 Glad I got and the transformers on the ds works on my 3ds the other 2 even tho one of them was sealed I didn't care if it was use or not sins I'm collecting the box sins my young selft gave throw it away and replaced with the cd Cases Recommend this place And I did see one 1 star review and that one guy is stupid like why called the worker whatever the time before they close and why did u go before they close you could have gone a few hours and you should be fine heck I don't have a Car and I took a Uber to get here at 4:48 pm and they close at 7 pm your a joke 7 days ago I made the post look up Update dec 11 2025 I just saw someone review recently for Luck and damn that's crazy. He wasn't like that when I talk to him From my experience when I entered the store, he was just busy looking at the computer. What I did to past the time was browse the games I did saw a couple that I wanted and pick up three of them at the time so when I was ready to pay, I asked the guy if he takes Apple Pay he said yes Then I asked him questions about the Nintendo 64 games for super smash Bros and super Mario 64 he said those are not real. Those are authentic, I told him the games I wanted for transformers, he was about to go to a different section that I didn't found it at so when I realize what he was doing I told him not there and then I showed him where I found it and then yeah so I'm not sure what's up with that Same thing for the 360s and the PlayStation 2 games until I showed them where it was. I guess it might. He has a bad memory of where it is. I'm not sure. I saw more of luck review and if it is true that he is not passion and that depress then yeah you're not wrong. Like what's the whole point of working there if your don't like gaming but when I first saw him and when I asked him the question, he didn't look depressed. He look normal Besides that him repeating for the games and asking if it's yours, that's crazy like one he probably doesn't see the price on the cover or two. He has a very bad memory. But damn, that's crazy way different from my experience when I went there for the first time I guess go on your own risk or don't go For me, the only reason I went here is because I was far away from home and I was gonna go to Ross and I want to look at the area they have any retro games around the area and I saw this location so like why not and headed at that location the price is iffy, but I mean for the games they had the box I can't complain And since he's not passionate for the games, I mean, I don't really care. I just want the games I grew up with and dip Ahh and the only reason I am re-editing my review is because I saw the notification of seeing 266 people from 5 days ago and 139 people seeing my review now witch is the first and never expected anyone reading my review Hope it's help

    Clean, smells good and staff extremely helpful and nice. Definitely coming back to get more stuff!read more

    Photos
    LA Video Games
    LA Video Games - Many vendors in one store

    Many vendors in one store

    LA Video Games

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    Game Dude

    Game Dude

    3.3(392 reviews)
    10.5 mi•North Hollywood
    •$$

    This place is an archive of rare games and the best parts of our past. The staff are friendly and…read moreknowledgeable...Jessie was very helpful and kind as well. I would recommend this biz if you want games but don't wanna pay full price or wait two weeks to receive it.

    Absolutely AWFUL customer service…read more I stopped by Game Dude around 6:40 PM because I wanted to sell some games. The first employee immediately looked at me, and with a pretty obvious attitude said, "We only buy games before 6:30." Okay... how exactly was I supposed to know that? There was no prior reason for me to know their cutoff time, and it could have easily been communicated in a much more professional and respectful way. I decided not to make a big deal out of it and figured I'd browse the store and maybe buy something instead. Another employee asked if I needed help, and I told him I was just browsing. A little later, I asked him about some of the games on the wall and whether they were used. He said yes. I then asked what the games typically cost, expecting a simple answer from someone who works there. Instead, I was told, "You can just go check the sheet on the side to see what the games are worth." Seriously? I'm a customer asking a basic question about your store's inventory and pricing. I shouldn't have to feel like I'm bothering employees by asking for information. There's a huge difference between being busy and simply having poor customer service. It's absolutely no one's fault that most of you are virgins. Anywho, I walked in willing to sell some games and potentially spend money, and I walked out thinking, I'll take my business somewhere else. The video game selection may be decent, but customer service matters. If this is how customers are treated when they walk through the door, I can't recommend this place. Don't waste your time with these jerkoffs.

    Photos
    Game Dude
    Game Dude - Pokemon!!!!

    Pokemon!!!!

    Game Dude - Packets with game prices organized by platform are on the racks.

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    Packets with game prices organized by platform are on the racks.

    Video Mart - videogamestores - Updated October 2026

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